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Night Shift It Support Jobs (NOW HIRING)

Ivy Tech

IT Support

Indianapolis, IN · On-site

$18 - $20/hr

Under the direction of the IT Director, the IT Support position will provide support of the daily activities of the local IT Support Team. The position participates in the diverse job tasks of the ...

EWF

IT Support

Artesia, NM

$32.37/hr

Position Description: IT Support SpecialistLocation: Artesia, New MexicoEmployment Type: Full-TimePosition SummaryWe are seeking a dependable IT Support Specialist to manage and maintain our ...

ProTek IT Solutions

IT Support Specialist

Clearwater, FL · Remote

$60K - $100K/yr

We are an IT Managed Service Provider seeking a skilled Sys Admin / IT Support Specialist. Our clients are small--to medium-sized businesses throughout the US. Work is primarily performed remotely ...

LHH US

IT Support

Portland, OR · On-site

$30 - $35/hr

Part-Time IT Support Specialist Location: Portland, OR Schedule: Wednesday and Thursday, onsite Pay: $30-$35/hr W2 Assignment: Contract, early August through end of August with potential extension ...

Motion

IT Support I

Birmingham, AL · On-site

$20.25 - $27.75/hr

Job Summary : Motion Industries is seeking an IT Support I to help safeguard the integrity and ... night shifts. Preferred : • Experience with Cisco and Fortinet network gear and operations ...

Y-Tech

IT Support Specialist

Lawton, OK · On-site

IT SUPPORT SPECIALIST: This position covers planning and delivery of customer support services including installation, troubleshooting, user assistance, and training. Functions may include:

Y-Tech

IT Support Specialist

Great Lakes, IL · On-site

IT SUPPORT SPECIALIST: This position covers planning and delivery of customer support services including installation, troubleshooting, user assistance, and training. Functions may include:

Boston Retail Solutions

IT Support

Santa Ana, CA

$25/hr

Boston Retail Solutions provides environmentally friendly solutions to retailers, mall developers, airports, hotels, contractors and more! IT Support will play a crucial role in supporting our ...

GPC - Genuine Parts Company

IT Support I

Birmingham, AL

$20.25 - $27.75/hr

IT Support I SUMMARY: Under close supervision the IT Help Desk I provide the field with what they ... Understands potential to be required to be on-call on nights or weekends or work weekends and night ...

Rho Technologies

IT Support Lead

New York, NY · On-site

$90K - $130K/yr

About the Role Rho is hiring an IT Support Lead to own the technology backbone that keeps our New York City office and distributed team running. You'll be the go-to person for employee IT support, ...

Swoon Staffing

IT Support Tech

Wilmington, DE · On-site

$24/hr

IT Support Technician | Contract | Wilmington, DE On-Site | Contract - 9 Months | $24/hr | W2 Only About the Role We are looking for a motivated and customer-focused IT Support Technician to join an ...

Kimball Electronics

IT Support

Indianapolis, IN · On-site

$20.50 - $28.25/hr

We are seeking an IT Support I professional who enjoys solving technical challenges, supporting users, and working with modern Microsoft technologies in a highly regulated manufacturing environment.

American Cruise Lines

IT Support Tech

Sandy, UT · On-site

$20.50 - $28/hr

IT Support Tech American Cruise Lines, the largest cruise line in the United States, is looking to ... Must be available to work this shift. Why Join American Cruise Lines? At American Cruise Lines, our ...

American Cruise Lines

IT Support Tech

Farmington, UT

$20.50 - $28/hr

IT Support Tech American Cruise Lines, the largest cruise line in the United States, is looking to ... Must be available to work this shift. Why Join American Cruise Lines? At American Cruise Lines, our ...

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All JobsIt Support JobsNight Shift It Support Jobs

Night Shift It Support information

See salary details

$15

$24

$48

How much do night shift it support jobs pay per hour?

As of Aug 1, 2026, the average hourly pay for night shift it support in the United States is $24.41, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $27.40 per hour, depending on experience, location, and employer.

What are Night Shift IT Support jobs?

Night Shift IT Support jobs involve providing technical assistance and troubleshooting services during overnight hours, typically when regular business staff are not present. Responsibilities often include monitoring systems, responding to alerts, resolving urgent issues, and ensuring that IT infrastructure remains operational around the clock. These roles are vital for organizations that operate 24/7 or require continuous uptime for their systems and networks. Night shift IT support professionals may work onsite or remotely, depending on the company's needs.

What is the difference between Night Shift IT Support vs Help Desk Technician?

AspectNight Shift IT SupportHelp Desk Technician
CertificationsCompTIA A+, Network+CompTIA A+, HDI-SAT, Microsoft Certified
Work EnvironmentNight shifts, on-site or remote, troubleshootingDay shifts, office-based, customer support
Industry UsageIT support, network management, system maintenanceCustomer service, technical support, troubleshooting

Night Shift IT Support and Help Desk Technicians both require technical certifications and involve troubleshooting. However, Night Shift IT Support typically works during night hours focusing on system maintenance and network issues, while Help Desk Technicians usually work during the day providing customer support. Both roles are essential in IT support but differ mainly in work hours and primary responsibilities.

What are some common challenges faced by Night Shift IT Support professionals, and how can they be managed?

Night Shift IT Support professionals often handle critical system maintenance, after-hours troubleshooting, and urgent incident response when most staff are offline. Challenges include managing workload with limited onsite resources, addressing issues independently, and maintaining alertness during overnight hours. Building strong documentation habits, utilizing effective communication tools for handovers, and prioritizing self-care (like regular breaks and healthy routines) can help manage these challenges and ensure smooth IT operations during off-peak times.

What are the key skills and qualifications needed to thrive as a Night Shift IT Support specialist, and why are they important?

To thrive as a Night Shift IT Support specialist, you need strong problem-solving skills, a solid understanding of computer systems, networks, and typically an associate's or bachelor's degree in IT or a related field. Familiarity with ticketing systems, remote troubleshooting tools, and certifications like CompTIA A+ or Microsoft Certified are often required. Excellent communication, patience, and the ability to work independently are crucial soft skills for managing issues when resources may be limited. These skills ensure quick resolution of technical problems and maintain essential IT operations during off-hours, minimizing business disruptions.
More about Night Shift It Support jobs
What cities are hiring for Night Shift It Support jobs? Cities with the most Night Shift It Support job openings:
What states have the most Night Shift It Support jobs? States with the most job openings for Night Shift It Support jobs include:
What job categories do people searching Night Shift It Support jobs look for? The top searched job categories for Night Shift It Support jobs are:
Night Shift It Support jobs near you
Infographic showing various Night Shift It Support job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 77% Full Time, 17% Part Time, and 5% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $50,776 per year, or $24.4 per hour.

IT Support

Ivy Tech

Indianapolis, IN • On-site

$18 - $20/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 6 days ago

Job description

GENERAL PURPOSE AND SCOPE OF THE POSITION:
Under the direction of the IT Director, the IT Support position will provide support of the daily activities of the local IT Support Team. The position participates in the diverse job tasks of the IT Support Team including but not limited to; support of general hardware and software, printers, projectors, document cameras, scanners, and related IT equipment; Assists staff, faculty, and students with the operation of classroom IT and instructional equipment. Position may also perform limited network and server related support for requests or projects as needed in cooperation with the IT System Administrator and/or IT Network Administrator. Conducts all activities with an appreciation and respect for diversity of people, styles, and views.
MAJOR RESPONSIBILITIES:
  • Provide technical and user support and guidance in a positive and cooperative manner, exhibiting friendly, professional appearance and demeanor at all times.
  • Process IT Helpdesk cases/incidents to ensure that they are resolved in a timely manner and within the Service Level Agreement (SLA) and that the communication documented within cases/incidents is complete and respectful; Responsible for actively reaching out to supervisor for questions or case escalation.
  • Process IT Helpdesk cases/incidents to provide end-user support covering but not limited to issues covering desktop and laptop devices, printers, document cameras, scanners, projectors, network, wireless, VoIP.
  • Utilize additional forms of communication, such as phone or face to face, as needed when processing IT Helpdesk cases/incidents in order to maintain excellent customer service.
  • Under the direction of the IT Director, develop troubleshooting guides and guidelines for resolving problems that will benefit others.
  • Provide assistance to the IT System Administrator or IT Network Administrator as assigned by the IT Director.
  • Participate in additional IT Support related projects as assigned by the IT Director.
  • Follow regular equipment cleaning and maintenance schedules, follow preventative measures as instructed to reduce downtime.
  • Provide input to IT Director on ways to improve operational efficiency, personal technical skills, and customer service skills of department.
  • Participate in one or more statewide teams as needed.
  • Share responsibility of physical and data security for lab equipment and software. Help identify network security vulnerabilities.
  • Assist in moving equipment as assigned.

The above list of duties is not to be construed as an exhaustive list. Other duties logically associated with the position may be assigned.
SUPERVISION RECEIVED: IT Director
SUPERVISION GIVEN: None
SALARY RANGE: $18-$20 per hour
EDUCATION: High School diploma required. Associate Degree in IT related field preferred. May substitute additional equivalent experience and relevant certifications for the degree.
EXPERIENCE AND SKILLS:
Required
  • Must possess good customer service and organizational skills
  • Must possess good written and oral communication skills and be able to provide service over the phone, through email or in person
  • Must be proficient with current hardware and software technology
  • Must be able to maintain professional relationships with peers and superiors
  • Ability to use discretion and confidentiality with access to sensitive data and local administrative access to all desktop equipment and data in the environment for the purpose of support
  • Must be dependable
  • Ability to stay calm in stressful situations
  • Ability to handle multiple competing priorities
  • Ability to create and maintain documentation
  • Must show initiative in all activities
  • Must be willing to seek and undertake additional training and/or earn industry standard certifications as needed
  • Must be physically capable of climbing ladders and lifting up to 30 pounds repeatedly
  • Must be willing to work nights and weekends as needed
  • Must be willing to travel as necessary

Desired
  • Experience in a higher education environment is desirable

Ivy Tech is committed to supporting the well-being, growth, and financial security of our full-time faculty and staff. Our comprehensive benefits package includes:
Health & Wellness
  • Multiple medical plan options paired with a Health Savings Account with a generous employer contribution
  • Dental plan with no-cost preventive services and coverage for orthodontia
  • Vision plan with low-cost exams and allowances for glasses or contact lenses
  • Employee Assistance Program offering no-cost confidential counseling sessions, legal consultations, financial planning consultations, and other resources
  • Wellness program with opportunities to earn $250 in Wellness Rewards
  • Flexible Spending Accounts for healthcare (limited purpose) and dependent care

Retirement & Financial Security
  • 10% employer retirement contribution, fully vested after two years
  • Basic life insurance equal to annual salary paid by the College, with optional supplemental coverage
  • Short-term and long-term disability benefits

Educational Benefits
  • Fee remission for employees, spouses, and dependent children
  • Tuition assistance for undergraduate, graduate, and doctoral programs
  • Paid professional development opportunities

Work-Life Balance
  • Generous paid time off, including vacation, sick leave, holidays, and winter recess
  • Flexible work arrangements where available
  • Paid childbirth recovery leave (8 weeks)
  • Paid parental leave (4 weeks)

Additional Perks
  • Eligibility for Public Service Loan Forgiveness
  • Additional discounts on gym memberships, transportation, and various retail services

Ivy Tech is proud to offer benefits that support your health, your family, and your future-because when our employees thrive, our students and communities thrive too. For more information on Ivy Tech Benefits, visit https://careers.ivytech.edu/benefits.
Note: Employees who re-hire with the College within 180 days of leaving a full-time position with the College may be eligible for additional benefits depending on their bridged seniority date.
Ivy Tech Community College is an accredited, equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, ethnicity, national origin, marital status, religion, sex, gender, sexual orientation, gender identity, disability, age or veteran status. As required by Title IX of the Education Amendments of 1972, Ivy Tech Community College does not discriminate on the basis of sex, including sexual harassment in its educational programs and activities, including employment and admissions. Questions specific to Title IX may be referred to the College's Title IX Coordinator or to the US Department of Education Office of Civil Rights.

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