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Help Desk Jobs in Racine, WI (NOW HIRING)

Front Desk/Host Position Dave & Buster's is different from everywhere else. No two days are ever ... Manages flow from the front doors, efficiently helping Guests with needs and directing as needed.

Front Desk Agent

Brookfield, WI · On-site

$16 - $18/hr

Paid time off Front Desk Agent Holiday Inn Brookfield, WI Benefits / Perks * Flexible Scheduling ... Respond to guest inquiries by phone, email, and in person with clear, helpful information. * Make ...

Our front desk and host position ensures Guests' initial impressions with Dave & Buster's are ... Manages flow from the front doors, efficiently helping Guests with needs and directing as needed.

Front Desk/Host

Wauwatosa, WI · On-site

$7.25 - $13.75/hr

Our front desk and host position ensures Guests' initial impressions with Dave & Buster's are ... Manages flow from the front doors, efficiently helping Guests with needs and directing as needed.

Front Desk Agent

Brookfield, WI

$13.25 - $16.75/hr

... Front Desk Agent - Holiday Inn Brookfield, WI Benefits / Perks Flexible Scheduling Career ... Respond to guest inquiries by phone, email, and in person with clear, helpful information. Make and ...

Our front desk and host position ensures Guests' initial impressions with Dave & Buster's are ... Manages flow from the front doors, efficiently helping Guests with needs and directing as needed.

Be Seen First

Front Desk Reception

Racine, WI · On-site

$15 - $17/hr

The Front Desk Receptionist plays a key role in creating a positive first impression by welcoming ... Our vision is to help as many people as possible find good jobs, by helping as many clients as ...

New

Front Desk Agent

Milwaukee, WI · On-site

$14 - $17.75/hr

College course work in related field helpful • Experience in a hotel or a related field preferred ... Desk in accordance with company standards; maintain a friendly and warm demeanor at all times • ...

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Help Desk information

See Racine, WI salary details

$11

$21

$31

How much do help desk jobs pay per hour?

As of May 30, 2026, the average hourly pay for help desk in Racine, WI is $21.71, according to ZipRecruiter salary data. Most workers in this role earn between $18.03 and $24.33 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Help Desk professional, and why are they important?

To thrive as a Help Desk professional, you need a solid understanding of computer hardware, software troubleshooting, and strong problem-solving skills, often supported by a relevant IT degree or certification such as CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and knowledge base platforms is typically required. Excellent communication, patience, and customer service orientation are crucial soft skills for effectively assisting users. These competencies ensure timely technical support, user satisfaction, and efficient resolution of IT issues within an organization.

What are some common challenges faced by Help Desk professionals, and how can they effectively manage them?

Help Desk professionals often encounter challenges such as handling a high volume of support requests, dealing with frustrated users, and balancing multiple priorities. To manage these effectively, it's important to develop strong communication and time management skills, maintain a calm and empathetic demeanor, and stay organized through ticketing systems. Many teams also offer training and peer support to help staff stay updated on new technologies and procedures, making it easier to resolve issues efficiently while maintaining a positive customer experience.

What are Help Desk jobs?

Help Desk jobs involve providing technical support and assistance to users experiencing issues with computer systems, software, or hardware. Professionals in these roles typically respond to customer inquiries, troubleshoot problems, and resolve technical issues either remotely or in person. They document incidents, escalate complex issues when necessary, and may also assist with setting up equipment or software. Help Desk staff play a critical role in ensuring smooth IT operations and maintaining productivity by minimizing downtime for users.

What is the difference between Help Desk vs Technical Support Specialist?

AspectHelp DeskTechnical Support Specialist
CredentialsTypically requires a high school diploma or equivalent; certifications like CompTIA A+ are commonOften requires similar certifications; some roles prefer additional certifications like Network+ or vendor-specific certs
Work EnvironmentOffice or remote; front-line support for end-usersOffice or remote; more specialized technical troubleshooting
Employer & Industry UsageUsed across various industries for user supportCommon in IT, tech companies, and service providers
Search & Comparison IntentHigh overlap; both support end-users with technical issues

Help Desk and Technical Support Specialist roles share many similarities, including work environment and required certifications. However, Help Desk positions typically focus on general user support and troubleshooting, while Technical Support Specialists often handle more complex technical issues. Both roles are essential in IT support structures and serve as entry points for technical assistance in organizations.

What are the most commonly searched types of Help Desk jobs in Racine, WI? The most popular types of Help Desk jobs in Racine, WI are:
What are popular job titles related to Help Desk jobs in Racine, WI? For Help Desk jobs in Racine, WI, the most frequently searched job titles are:
What job categories do people searching Help Desk jobs in Racine, WI look for? The top searched job categories for Help Desk jobs in Racine, WI are:
What cities near Racine, WI are hiring for Help Desk jobs? Cities near Racine, WI with the most Help Desk job openings:
Infographic showing various Help Desk job openings in Racine, WI as of May 2026, with employment types broken down into 73% Full Time, 17% Part Time, and 10% Contract. Highlights an 97% In-person, and 3% Remote job distribution, with an average salary of $45,153 per year, or $21.7 per hour.
Technology Site Coordinator

$26 - $33/hr

Other

Posted 22 days ago


Job description

School Year:       2026-27


Position:             Technology Site Coordinator


Classification:     Other/Union Affiliated


Term:                   12-month Full-Time 


Salary:                $26.00 - $33.00 an hour depending on experience


Qualifications:       Minimum of an associate or bachelor's Degree in a related field or comparable certification and/or comparable work experience required.  Prior experience working in public school technology support positions preferred.  Two or more years of experience working in a help desk environment and Apple and Google for Education experience preferred.


NON-DISCRIMINATION STATEMENT
Zion-Benton Township High School District No. 126 is an equal opportunity employer. We strive to recruit and employ the most qualified personnel and provide equal opportunities for advancement, including promotion and training, without regard to race, color, religion, age, sex, disability, national origin, status as a disabled or military veteran, or on any other basis when prohibited by local, state or federal law.