ZipRecruiter

Log In

1

Help Desk Jobs in Racine, WI (NOW HIRING)

Dungarvin

Office Coordinator

Milwaukee, WI · On-site

$18.50/hr

This role involves approximately 75% administrative duties and 25% Local Help Desk support. Schedule:Monday-Friday 8:00am-5:00pm, with a 1-hour lunch break Qualifications What Makes You A Great Fit:

Brookfield Ventures LLC

Front Desk Agent

Brookfield, WI · On-site

$16 - $18/hr

Paid time off Front Desk Agent Holiday Inn Brookfield, WI Benefits / Perks * Flexible Scheduling ... Respond to guest inquiries by phone, email, and in person with clear, helpful information. * Make ...

Brookfield Ventures LLC

Front Desk Agent

Brookfield, WI · On-site

$16 - $18/hr

Front Desk Agent - Holiday Inn Brookfield, WI Benefits / Perks * Flexible Scheduling * Career ... Respond to guest inquiries by phone, email, and in person with clear, helpful information. * Make ...

Dave & Buster's, Inc.

Front Desk/Host

Wauwatosa, WI · On-site

$7.25 - $13.75/hr

Our front desk and host position ensures Guests' initial impressions with Dave & Buster's are ... Manages flow from the front doors, efficiently helping Guests with needs and directing as needed.

Dave & Buster's

Front Desk/Host

Wauwatosa, WI

$7.25 - $13.75/hr

Our front desk and host position ensures Guests' initial impressions with Dave & Buster's are ... Manages flow from the front doors, efficiently helping Guests with needs and directing as needed.

Maximus

Junior CIC Analyst

Racine, WI · On-site

Job-Specific Minimum Requirements - 1+ years of experience in IT support, help desk, or operations support roles. - Demonstrated experience supporting IT operations, help desk, or service desk ...

Maximus

Junior CIC Analyst

Milwaukee, WI · On-site

Job-Specific Minimum Requirements - 1+ years of experience in IT support, help desk, or operations support roles. - Demonstrated experience supporting IT operations, help desk, or service desk ...

Gloss Nail Spa

Part time Front desk

Milwaukee, WI · On-site

$13 - $15/hr

We are looking for a friendly, organized, and dependable part time front desk receptionist to join ... helping maintain a tidy environment. -Provide excellent customer service and support the team.

Maximus

Junior CIC Analyst

Kenosha, WI · On-site

Job-Specific Minimum Requirements - 1+ years of experience in IT support, help desk, or operations support roles. - Demonstrated experience supporting IT operations, help desk, or service desk ...

next page

Showing results 1-20

All JobsHelp Desk JobsHelp Desk Jobs in Racine, WI

Help Desk information

See Racine, WI salary details

$11

$21

$31

How much do help desk jobs pay per hour?

As of Jul 14, 2026, the average hourly pay for help desk in Racine, WI is $21.71, according to ZipRecruiter salary data. Most workers in this role earn between $18.03 and $24.33 per hour, depending on experience, location, and employer.

Is AI replacing IT's help desk?

AI is increasingly used to automate routine help desk tasks such as password resets and troubleshooting, but Help Desk professionals are still essential for complex issues, customer service, and system management. AI tools can augment help desk roles by improving efficiency, but they do not fully replace the need for human expertise and problem-solving skills in IT support. Help Desk jobs often require communication skills, technical knowledge, and certifications like CompTIA A+ or ITIL.

How much does help desk pay?

Help desk technician salaries typically range from $35,000 to $55,000 annually, depending on experience, certifications, and the complexity of support provided. Entry-level positions may start lower, while experienced technicians with certifications like CompTIA A+ or ITIL can earn higher wages.

What are some common challenges faced by Help Desk professionals, and how can they effectively manage them?

Help Desk professionals often encounter challenges such as handling a high volume of support requests, dealing with frustrated users, and balancing multiple priorities. To manage these effectively, it's important to develop strong communication and time management skills, maintain a calm and empathetic demeanor, and stay organized through ticketing systems. Many teams also offer training and peer support to help staff stay updated on new technologies and procedures, making it easier to resolve issues efficiently while maintaining a positive customer experience.

What are the key skills and qualifications needed to thrive as a Help Desk professional, and why are they important?

To thrive as a Help Desk professional, you need a solid understanding of computer hardware, software troubleshooting, and strong problem-solving skills, often supported by a relevant IT degree or certification such as CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and knowledge base platforms is typically required. Excellent communication, patience, and customer service orientation are crucial soft skills for effectively assisting users. These competencies ensure timely technical support, user satisfaction, and efficient resolution of IT issues within an organization.

What jobs pay 4000 a week without a degree?

Help desk roles typically do not pay $4,000 a week without a degree; they usually offer lower wages. High-paying jobs that can reach this level without a degree often involve sales, real estate, or skilled trades like plumbing or electrical work, which rely on experience and certifications rather than formal education. These roles may require specialized skills, licenses, or certifications but can offer substantial weekly earnings based on performance and workload.

What are Help Desk jobs?

Help Desk jobs involve providing technical support and assistance to users experiencing issues with computer systems, software, or hardware. Professionals in these roles typically respond to customer inquiries, troubleshoot problems, and resolve technical issues either remotely or in person. They document incidents, escalate complex issues when necessary, and may also assist with setting up equipment or software. Help Desk staff play a critical role in ensuring smooth IT operations and maintaining productivity by minimizing downtime for users.

What does a help desk job do?

A help desk job involves providing technical support and assistance to users experiencing hardware, software, or network issues. Help desk technicians troubleshoot problems, answer questions, and often use ticketing systems to track and resolve issues efficiently.

What is the difference between Help Desk vs Technical Support Specialist?

AspectHelp DeskTechnical Support Specialist
CredentialsTypically requires a high school diploma or equivalent; certifications like CompTIA A+ are commonOften requires similar certifications; some roles prefer additional certifications like Network+ or vendor-specific certs
Work EnvironmentOffice or remote; front-line support for end-usersOffice or remote; more specialized technical troubleshooting
Employer & Industry UsageUsed across various industries for user supportCommon in IT, tech companies, and service providers
Search & Comparison IntentHigh overlap; both support end-users with technical issues

Help Desk and Technical Support Specialist roles share many similarities, including work environment and required certifications. However, Help Desk positions typically focus on general user support and troubleshooting, while Technical Support Specialists often handle more complex technical issues. Both roles are essential in IT support structures and serve as entry points for technical assistance in organizations.

More about Help Desk jobs
What are the most commonly searched types of Help Desk jobs in Racine, WI? The most popular types of Help Desk jobs in Racine, WI are:
What are popular job titles related to Help Desk jobs in Racine, WI? For Help Desk jobs in Racine, WI, the most frequently searched job titles are:
What job categories do people searching Help Desk jobs in Racine, WI look for? The top searched job categories for Help Desk jobs in Racine, WI are:
What cities near Racine, WI are hiring for Help Desk jobs? Cities near Racine, WI with the most Help Desk job openings:
Help Desk jobs near you
Infographic showing various Help Desk job openings in Racine, WI as of July 2026, with employment types broken down into 79% Full Time, and 21% Contract. Highlights an 100% In-person job distribution, with an average salary of $45,153 per year, or $21.7 per hour.
Office Coordinator

Office Coordinator

Dungarvin

Milwaukee, WI • On-site

$18.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 25 days ago

Dungarvin rating

6.3

Company rating: 6.3 out of 10

Based on 65 frontline employees who took The Breakroom Quiz

99th of 235 rated social care providers

Job description

Company Description

Who We Are: 

At Dungarvin, we are more than a provider of support services-we're a mission-driven team rooted in respect, response and choice. Since 1976, we've been dedicated to meeting people where they are, working alongside them to provide person centered supports that allow people to live independently as possible. You'll work directly with people in need of assistance, and/or living with intellectual or developmental disabilities, or other complex medical needs. 

With services nationwide, our team is united by a shared commitment to making a real difference-one person, one voice, one choice at a time. We encourage you to embrace this opportunity to impact someone's life. 

Wage: $18.50 per hour

Perks/Benefits: 

  • Medical, Vision and Dental Insurance for FT employees 
  • Supplemental Insurance 
  • Flex Spending and HSA Accounts for FT employees 
  • Pet Insurance 
  • Life Insurance for FT employees 
  • 401 K plan with up to 3% employer match 
  • PAID TIME OFF (PTO)for eligible employees 
  • PTO Donation 
  • Growth and Development Opportunities 
  • Employee Referral Program 
  • Employee Assistance Program 
  • National Brand Discounts 
  • Tap Check - access to 50% of your pay before payday 
  • Paidtraining and orientation 
Job Description

What You Get To Do: 

As theOffice Coordinatoryou will work cooperatively with all staff in expediting the general flow of work pertaining to the office and programs. TheOffice Coordinatorwill perform receptionist and general office/clerical duties, facilitate administrative projects, and provide Local Help Desk (LHD) support by assisting local staff with technical troubleshooting needs with the assistance of the IS Department. 

This role involves approximately 75% administrative duties and 25% Local Help Desk support.

Schedule:Monday-Friday 8:00am-5:00pm, with a 1-hour lunch break 

Qualifications

What Makes You A Great Fit: 

  • Must be at least 18 years of age 
  • Must have valid driver's license, auto insurance, and reliable vehicle 
  • High school diploma or GED certificate is required 
  • At least 2 years of related office experience is required 
  • Must have intermediate knowledge of Microsoft Office 365, Word, Excel, and Outlook 
  • A successful background clearance is required as part of the onboarding/employment process 
  • Good communication is key in this role. You'll rely on your reading, writing, and communication skills to document care, follow support plans, and collaborate with both internal and external team members. 
Additional Information

At Dungarvin, diversity and inclusion are a part of what makes our organization strong. Together, we can continue to work towards an inclusive culture that supports our employees and persons served. Dungarvin is an affirmative action and equal opportunity employer.

5/20

What Dungarvin employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Dungarvin logo

About Dungarvin

Sourced by ZipRecruiter

Industry

Individual, family and community social assistance

Company size

5,001 - 10,000 Employees

Headquarters location

Mendota Heights, MN, US

Year founded

1976

Social media

Facebook

View All Dungarvin Jobs

Apply