ZipRecruiter

Log In

1

Help Desk Representative Jobs in Indiana (NOW HIRING)

MINT dentistry

Dental Front Desk

Indianapolis, IN · On-site

$13.50 - $17.25/hr

Act as a MINT Model and Brand Influencer - representing the MINT image with confidence and ... Engage in social media opportunities, helping share the MINT experience online when needed. Build ...

New

City Of Gary

Technical Support

Gary, IN · On-site

$44K/yr

Problem Solving, LAN and WAN Knowledge, Help Desk Experience, Verbal Communication, Operating ... The requirements listed below are representative of the knowledge, skill, and/or ability required.

Slate Auto

Plant IT Service Desk Supervisor

Warsaw, IN · On-site

$62K - $94K/yr

... represent them. | WHO WE ARE LOOKING FOR: The IT Service Desk Supervisor is responsible to ... supervise a team of IT Desktop Support Technicians while staying deeply involved in frontline ...

Recar

Plant IT Service Desk Supervisor

Warsaw, IN · On-site

$62K - $94K/yr

... represent them. | WHO WE ARE LOOKING FOR: The IT Service Desk Supervisor is responsible to ... supervise a team of IT Desktop Support Technicians while staying deeply involved in frontline ...

Medix

Medical Front Desk

Fort Wayne, IN · On-site

$19 - $23/hr

The actual posting represents a position at one of our clients. Job Summary Our client is seeking a ... As an award-winning career partner, Medix is committed to helping talent find fulfilling and ...

Genesis Health Clubs

Front Desk Associate

Evansville, IN · On-site

$13.25 - $17.25/hr

Present a professional demeanor at all times when representing the Genesis Health Clubs * Provide ... We Lead by Example , showing up each day with compassion, drive, and a commitment to help others ...

Genesis Health Clubs

Front Desk Associate

Evansville, IN · On-site

$12.25 - $15.75/hr

Present a professional demeanor at all times when representing the Genesis Health Clubs * Provide ... We Lead by Example , showing up each day with compassion, drive, and a commitment to help others ...

Genesis Health Clubs

Front Desk Associate

Evansville, IN · On-site

$12.25 - $15.75/hr

Present a professional demeanor at all times when representing the Genesis Health Clubs * Provide ... We Lead by Example , showing up each day with compassion, drive, and a commitment to help others ...

previous pagenext page

Showing results 21-40

All JobsHelp Desk Representative JobsHelp Desk Representative Jobs in Indiana

Help Desk Representative information

See Indiana salary details

$12

$18

$25

How much do help desk representative jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for help desk representative in Indiana is $18.84, according to ZipRecruiter salary data. Most workers in this role earn between $16.01 and $20.58 per hour, depending on experience, location, and employer.

What is a help desk representative?

Help Desk Representatives are professionals who provide technical support and assistance to customers or employees experiencing issues with software, hardware, or other technology. They typically respond to inquiries via phone, email, or chat, troubleshoot problems, and guide users through solutions. Help Desk Representatives may also escalate complex issues to higher-level technicians or document common problems to improve future support. Their primary goal is to resolve issues quickly and efficiently to ensure user satisfaction and minimize downtime.

What is the difference between Help Desk Representative vs Customer Support Specialist?

AspectHelp Desk RepresentativeCustomer Support Specialist
CredentialsHigh school diploma or equivalent; certifications like CompTIA A+High school diploma or equivalent; certifications like CompTIA A+
Work EnvironmentHelp desk, IT support centers, remote supportCall centers, online support, retail, or service environments
Industry UsageIT, technology, telecommunicationsRetail, e-commerce, service industries
Common Search IntentTechnical troubleshooting, IT support rolesCustomer service, product assistance

The Help Desk Representative primarily focuses on technical support and troubleshooting within IT environments, often requiring technical certifications. In contrast, a Customer Support Specialist handles broader customer service tasks across various industries, emphasizing product or service assistance. While both roles involve assisting customers, their work environments and skill sets differ, making each suited to different career paths.

What qualifications do I need for a help desk representative?

Help desk representatives typically need a high school diploma or equivalent, strong communication skills, and basic knowledge of computer hardware and software. Some positions may require certifications such as CompTIA A+ or Microsoft Certified Desktop Support Technician (MCDST). Experience with customer service and familiarity with ticketing systems can also be beneficial.

What are some common challenges help desk representatives face when supporting users remotely?

Help Desk Representatives often encounter challenges such as accurately diagnosing issues without physical access to the user’s device, managing high volumes of support tickets, and communicating technical solutions in a way that is easily understood by non-technical users. Building rapport and trust remotely can also be difficult, making patience and clear communication crucial. Staying organized and leveraging remote troubleshooting tools are essential strategies for overcoming these challenges and providing effective support.

What are the key skills and qualifications needed to thrive as a help desk representative, and why are they important?

To thrive as a Help Desk Representative, you need a solid understanding of computer systems, troubleshooting techniques, and customer service principles, often supported by a relevant associate degree or technical certification. Familiarity with ticketing systems like Zendesk or ServiceNow, remote access tools, and basic networking is typically required. Excellent communication, patience, and problem-solving skills help you address user issues efficiently and maintain customer satisfaction. These skills and qualifications ensure technical problems are resolved promptly, minimizing downtime and enhancing user experience.
What are popular job titles related to Help Desk Representative jobs in Indiana? For Help Desk Representative jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Help Desk Representative jobs in Indiana look for? The top searched job categories for Help Desk Representative jobs in Indiana are:
What are popular job titles related to Help Desk Representative jobs in IN? For Help Desk Representative jobs in IN, the most frequently searched job titles are:
Help Desk Representative jobs near you
Infographic showing various Help Desk Representative job openings in Indiana as of August 2026, with employment types broken down into 1% As Needed, 68% Full Time, 27% Part Time, and 4% Contract. Highlights an 88% Physical, 1% Hybrid, and 11% Remote job distribution, with an average salary of $39,195 per year, or $18.8 per hour.

Dental Front Desk

MINT dentistry

Indianapolis, IN • On-site

$13.50 - $17.25/hr

Part-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 3 days ago

New

MINT Dentistry rating

3.5

Company rating: 3.5 out of 10

Based on 10 frontline employees who took The Breakroom Quiz

Job description

Overview
Dental Front Desk - Become the Face of MINT Dentistry!
Join the Team That's Changing the Dental Game - as a Patient Concierge
At MINT Dentistry, we don't just clean teeth - we create an experience. With thousands of 5-star reviews, we're known for making dental visits feel luxurious, fun, and unforgettable. We're looking for a Dental Front Desk star (Patient Concierge) to be the first and last impression of MINT - setting the vibe the moment patients walk through the door.
Responsibilities
What You'll Do:
Greet every patient like they're a VIP - because they are.
Manage the daily schedule to keep patient flow smooth and efficient.
Check patients in and out with warmth, professionalism, and precision.
Handle payments and coordinate financial agreements with clarity and care.
Support the clinical team and ensure every patient's experience is seamless.
Act as a MINT Model and Brand Influencer - representing the MINT image with confidence and professionalism.
Engage in social media opportunities, helping share the MINT experience online when needed.
Build real connections - with patients, teammates, and our community.
Qualifications
What Makes You a Great Fit:
High school diploma or equivalent.
1+ year of customer service experience - dental or front desk is a plus.
Strong multitasking skills - you thrive in a fast-paced environment.
A warm, outgoing personality - you love connecting with people.
Social media savvy - comfortable engaging in photo moments or sharing our patient experience.
Why You'll Love It Here:
  • A high-energy, fun, and supportive team culture.
  • Growth opportunities - we're passionate about developing our people.
  • Opportunities to represent MINT Dentistry as a MINT Model - reflecting our brand both in-office and online.
  • Engage in social media content creation and be part of the influencer moments that make MINT stand out
  • Medical benefits with telemedicine, therapy sessions, and wellness app access, dental, vision, life insurance, 401(k), and more..
  • Generous Time Off includes PTO, sick days, holidays, jury duty, and bereavement leave.

A career where creating smiles - and enjoying yours - is part of the job.
If you're ready to work somewhere that's more than just a dental office - where you can shine, grow, and influence - apply now.

What MINT Dentistry employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply