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Entry Level Technical Support Engineer Jobs (NOW HIRING)

The Technical Support Engineer is responsible for executing structured technical troubleshooting and supporting complex escalations during high-impact operational events. The ideal candidate thrives ...

Technical Support Engineer Position Type: Full-Time, Salaried Department: Avancir Location: Birmingham, Alabama - On-Site Reports To: Director of Product Start Date: Immediate Company Overview Ready ...

Technical Support Engineer Position Type: Full-Time, Salaried Department: Avancir Location: Birmingham, Alabama - On-Site Reports To: Director of Product Start Date: Immediate Company Overview Ready ...

The Technical Support Engineer will manage technical cases, ensuring high service delivery standards and collaborating with both internal teams and customers to resolve issues. Responsibilities : • ...

Technical Support Engineer

New York, NY · On-site

$90K - $115K/yr

As a Technical Support Engineer at Sigma, you will be part of an award-winning team recognized with the 2024 Stevie Gold Award for Customer Service, helping customers solve technical, business, and ...

Technical Support Engineer

New York, NY · On-site

$150K - $200K/yr

You'll be joining as a Technical Support Engineer and be responsible for delighting our customers by solving their technical challenges. * Delivering a world-class customer experience for inbound ...

We're looking for a Technical Support Engineer to provide exceptional technical assistance to our rapidly growing customer base, debug complex integration issues, and help shape the foundation of our ...

As a Technical Support Engineer - L1, you will build and expand upon our professional excellence in support service to all Kaseya customers, ensuring customer delight by meeting or exceeding internal ...

We are seeking a motivated and enthusiastic Entry-Level Technical Support Engineer to join our team. In this role, you will work closely with senior developers and other team members to support, test ...

The Associate Technical Support Engineer (TSE) is a frontline support engineer and provides technical assistance to our customers' technical support and IT staff who support our suite of contact ...

Technical Support Engineer

$15.05 - $23.65/hr

The Technical Support Engineer provides frontline technical assistance to customers utilizing a suite of property management solutions. This role involves troubleshooting, diagnosing, and resolving ...

About The Role Our Technical Support Engineers (TSE) are essential to enhancing customer experience at Finch. TSEs are expert Finch users, offering meaningful technical solutions for anyone that has ...

Technical Support Engineer

Phoenix, AZ · On-site

$32.50 - $55.25/hr

Technical college degree in Engineering, Optics or Electronics, or 2+ years Semiconductor/Medical equipment service support experience * Willing to travel 30-60% * English proficient, alongside ...

The Technical Support Engineer is responsible for delivering quality software support to customers and partners in accordance with departmental goals and objectives for quality, response and ...

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Entry Level Technical Support Engineer information

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$37.5K

$79K

$119.5K

How much do entry level technical support engineer jobs pay per year?

As of Jul 9, 2026, the average yearly pay for entry level technical support engineer in the United States is $79,032.00, according to ZipRecruiter salary data. Most workers in this role earn between $58,000.00 and $98,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Entry Level Technical Support Engineer position, and why are they important?

To thrive as an Entry Level Technical Support Engineer, you need foundational knowledge in computer systems, networking, and troubleshooting, often supported by a relevant degree or technical training. Familiarity with ticketing systems, remote support tools, and operating systems like Windows or Linux is commonly required, and certifications such as CompTIA A+ or Microsoft Certified: Fundamentals can be beneficial. Strong communication, problem-solving skills, and patience help you effectively resolve customer issues and ensure a positive support experience. These skills are crucial for efficiently diagnosing technical problems and maintaining high customer satisfaction in dynamic support environments.

What is an Entry Level Technical Support Engineer job?

An Entry Level Technical Support Engineer is responsible for assisting customers with technical issues related to a company's products or services. They troubleshoot problems, provide solutions, and escalate complex issues to higher-level support teams if necessary. This role requires strong problem-solving skills, communication abilities, and a basic understanding of relevant technologies. It is often a starting point for a career in IT or engineering, providing hands-on experience with hardware, software, and customer service.

What does a typical day look like for an Entry Level Technical Support Engineer?

A typical day for an Entry Level Technical Support Engineer involves responding to support tickets, troubleshooting user issues via phone, email, or chat, and escalating complex problems to senior engineers as needed. You’ll work closely with both customers and your internal team to resolve technical problems, document solutions, and follow up on outstanding issues. The work environment is often collaborative, fast-paced, and focused on delivering timely, high-quality support. Over time, you’ll have opportunities to learn advanced technical skills and progress into more specialized engineering roles.

More about Entry Level Technical Support Engineer jobs
What cities are hiring for Entry Level Technical Support Engineer jobs? Cities with the most Entry Level Technical Support Engineer job openings:
What are the most commonly searched types of Technical Support Engineer jobs? The most popular types of Technical Support Engineer jobs are:
What states have the most Entry Level Technical Support Engineer jobs? States with the most job openings for Entry Level Technical Support Engineer jobs include:
Infographic showing various Entry Level Technical Support Engineer job openings in the United States as of July 2026, with employment types broken down into 1% Locum Tenens, 94% Full Time, 2% Part Time, and 3% Contract. Highlights an 87% Physical, 4% Hybrid, and 9% Remote job distribution, with an average salary of $79,032 per year, or $38 per hour.
Technical Support Engineer

Technical Support Engineer

Mach7 Technologies

Burlington, VT • On-site

Full-time

Re-posted 9 days ago


Job description


Job Title: Code Pilot (Technical Support Engineer)
Team: Flight Crew
Location: Hybrid or Remote -Work from Home with Flexibility
About the Mission
At Mach7, we build innovative medical imaging solutions that help hospitals and clinicians deliver better patient care. As part of our dynamic Flight Crew, you'll be part of a tight-knit squad that keeps our customers' imaging data flying smoothly and safely every day, everywhere.
Your Role
As a Code Pilot, you'll be our customers' first line of technical support and a trusted companion when things get turbulent. You'll troubleshoot issues, assist with core database administrative tasks, and make sure our clinical partners have what they need to do their life-saving work without delay.
Working alongside your Wingmates, and Airboss & Aces (your teammates), you'll build experience that can launch you into a Tech Viper role handling advanced troubleshooting and high-impact projects.
What You'll Do
  • Provide level one technicalsupport for hospitals using Mach7's EnterpriseImaging Solution.
  • Perform routine DBA tasks such asmonitoring, user access, backups, and system health checks.
  • Triage, troubleshoot, and resolveissues or escalate when needed.
  • Document solutions and shareknowledge to help the entire crew work smarter.
  • Communicate clearly and calmlywith customers, even in high-pressure situations.
  • Work closely with your Flight Crewto make sure health care providers stay up and running 24/7.
  • Learn and grow your knowledge ofour systems, databases, and imaging technologies.

About You
  • You're curious, resourceful, andeager to learn.
  • You have familiarity with relationaldatabases (SQL Server or similar)
  • You love solving problems andhelping people.
  • You thrive in a collaborative teamenvironment and communicate well under pressure.
  • You prefer to work in a flexible,hybrid environment as part of a supportive crew, with freedom to do yourbest work from home.

Bonus Points if you have:
• Experience with PACS, VNA, or enterprise imaging systems
• Familiarity with HL7, DICOM, or other healthcare data standards
• Mach7 Enterprise Imaging Platform experience
Your Flight Path
This entry-level mission is your runway for growth. Code Pilots who prove themselves in the cockpit can advance to Tech Viper roles becoming technical experts trusted with our most complex customer challenges.
Why Fly with Us
  • Be part of a purpose-driven teammaking real impact in healthcare.
  • Work in a flexible environmentfrom home remotely alongside your crew
  • A supportive, fun Flight Crewculture where everyone has your back.
  • A growing company where yourskills and ideas can truly take off.

Ready for Takeoff?
If you're ready to join a crew that values teamwork, curiosity, and helping clinical customers deliver life-saving care, we'd love to hear from you.
Apply now - your cockpit is waiting.