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Entry Level Technical Support Engineer Jobs in Rhode Island

PSG Global Solutions

ROC Support Technician

Lincoln, RI · On-site

$35K - $43K/yr

We fulll all aspects of professional & commercial stafng within administrative, engineering ... ROC Support Technicians provide technical support at the first stage level and assist team members ...

PURVIS

Engineering Technician (202608)

Newport, RI · On-site

Provides technical support for engineering activities involving the design, testing, troubleshooting, modification, fabrication, and assembly of prototype electromechanical systems and equipment.

PURVIS

Engineering Technician (202608)

Newport, RI · On-site

Provides technical support for engineering activities involving the design, testing, troubleshooting, modification, fabrication, and assembly of prototype electromechanical systems and equipment.

New

PURVIS

Engineering Technician (202608)

Newport, RI · On-site

Provides technical support for engineering activities involving the design, testing, troubleshooting, modification, fabrication, and assembly of prototype electromechanical systems and equipment.

Apex Systems

Production Support Data Engineer

Woonsocket, RI · On-site

$40.25 - $52.50/hr

Job#: 3043552 Production Support Data Engineer Location: REMOTE in PST Role Overview We are seeking ... technical and leadership courses/books/seminars once you have 6+ months of tenure, and ...

Actalent

Application Engineer

North Kingstown, RI · On-site

$34.50 - $37/hr

Provide technical support to customers. * Ensure programs/applications function properly after ... Collaborate with engineering and marketing teams on product development projects. * Learn from and ...

The Bronx

Technical Sales Engineer

Providence, RI · On-site

$90 - $100/hr

Partner with engineering, quality, marketing, and product management teams to support customer ... Experience selling technical products or solutions within a manufacturing environment.

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All JobsTechnical Support Engineer JobsEntry Level Technical Support Engineer JobsEntry Level Technical Support Engineer Jobs in Rhode Island

Entry Level Technical Support Engineer information

See Rhode Island salary details

$36.7K

$77.4K

$117K

How much do entry level technical support engineer jobs pay per year?

As of Aug 27, 2026, the average yearly pay for entry level technical support engineer in Rhode Island is $77,397.00, according to ZipRecruiter salary data. Most workers in this role earn between $56,800.00 and $96,500.00 per year, depending on experience, location, and employer.

What is an entry level technical support engineer?

An Entry Level Technical Support Engineer is responsible for assisting customers with technical issues related to a company's products or services. They troubleshoot problems, provide solutions, and escalate complex issues to higher-level support teams if necessary. This role requires strong problem-solving skills, communication abilities, and a basic understanding of relevant technologies. It is often a starting point for a career in IT or engineering, providing hands-on experience with hardware, software, and customer service.

What does an entry level technical support engineer do?

A typical day for an Entry Level Technical Support Engineer involves responding to support tickets, troubleshooting user issues via phone, email, or chat, and escalating complex problems to senior engineers as needed. You’ll work closely with both customers and your internal team to resolve technical problems, document solutions, and follow up on outstanding issues. The work environment is often collaborative, fast-paced, and focused on delivering timely, high-quality support. Over time, you’ll have opportunities to learn advanced technical skills and progress into more specialized engineering roles.

What are the key skills and qualifications needed to thrive as an entry level technical support engineer?

To thrive as an Entry Level Technical Support Engineer, you need foundational knowledge in computer systems, networking, and troubleshooting, often supported by a relevant degree or technical training. Familiarity with ticketing systems, remote support tools, and operating systems like Windows or Linux is commonly required, and certifications such as CompTIA A+ or Microsoft Certified: Fundamentals can be beneficial. Strong communication, problem-solving skills, and patience help you effectively resolve customer issues and ensure a positive support experience. These skills are crucial for efficiently diagnosing technical problems and maintaining high customer satisfaction in dynamic support environments.

What are the most commonly searched types of Technical Support Engineer jobs in Rhode Island?

The most popular types of Technical Support Engineer jobs in Rhode Island are:

What are popular job titles related to Entry Level Technical Support Engineer jobs in Rhode Island?

For Entry Level Technical Support Engineer jobs in Rhode Island, the most frequently searched job titles are:

What job categories do people searching Entry Level Technical Support Engineer jobs in Rhode Island look for?

The top searched job categories for Entry Level Technical Support Engineer jobs in Rhode Island are:

Entry Level Technical Support Engineer jobs near you
Infographic showing various Entry Level Technical Support Engineer job openings in Rhode Island as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $77,397 per year, or $37.2 per hour.

Technical Support Representative

North Smithfield, RI

Apex Systems
IT Services • 1 - 5K employees
Learn more about Apex Systemsexternal

Contractor

Re-posted 2 days ago

Job description

Company Description

Apex Systems LLC, a division of On Assignment, is an IT staffing and services firm specializing in providing IT professionals for contract, contract-to-hire, and direct placements. Apex also offers recruitment solutions for other select professional skills and workforce needs

Job Description

Position Summary: This entry level position requires the prompt technical responses to questions from  store and pharmacy employees regarding troubleshooting, diagnosing, and resolving problems for store and Point of Sale systems, hardware, Repairs and Maintenance and Minute Clinic. This position requires a thorough knowledge of problem escalation and follow-up processes to ensure timely resolution of reported issues. Related online diagnostics are used for troubleshooting; incidents are tracked in a case tracking system. The primary role of this position is to take live trouble-shooting calls daily 100% of the time. This position must deliver outstanding customer service in a timely and efficient manner and with a demonstrated commitment to 1st call resolution and overall customer satisfaction

Duties: Responsible for resolving customer inquiries by using the tools provided to services the customer quickly, efficiently and thoroughly. Prompt response to questions from CVS store employees by troubleshooting, diagnosing, resolving problems and overall store support and installations. Document problems accurately and succinctly in the appropriate support tools provided. Maintain knowledge with accurate and up to date information relating to current policies, procedures and troubleshooting techniques.


Qualifications

Experience: A minimum of 6 months related work experience required, ideally in a call center, technical or customer service related role 1 to 2 years experience working in a service oriented call center, preferred Associate or Technical degree preferred, High School Diploma or GED required Must demonstrate analytical, problem solving and interpersonal skills Must have excellent Customer Service skills Must have competent PC skills, Particularly in Excel and Access Must have excellent verbal and listening communication skills Must have excellent writing skills Able to work in a flexible 24/7 work environment, preferred

Additional Information

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