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Entry Level Technical Support Engineer Jobs in Rhode Island

We are currently seeking an entry level BYG-1Test Engineer to be part of our dynamic, high exposure test team. The Test Engineer will provide technical support in the area of the Strategic Weapon ...

Opportunitiesfor travel to provide technical support for various installation activities ... Idealcandidate should have knowledge of Engineering Change Proposals (ECP's) andEngineering Change ...

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Entry Level Technical Support Engineer information

See Rhode Island salary details

$36.7K

$77.4K

$117K

How much do entry level technical support engineer jobs pay per year?

As of Jul 18, 2026, the average yearly pay for entry level technical support engineer in Rhode Island is $77,397.00, according to ZipRecruiter salary data. Most workers in this role earn between $56,800.00 and $96,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Entry Level Technical Support Engineer position, and why are they important?

To thrive as an Entry Level Technical Support Engineer, you need foundational knowledge in computer systems, networking, and troubleshooting, often supported by a relevant degree or technical training. Familiarity with ticketing systems, remote support tools, and operating systems like Windows or Linux is commonly required, and certifications such as CompTIA A+ or Microsoft Certified: Fundamentals can be beneficial. Strong communication, problem-solving skills, and patience help you effectively resolve customer issues and ensure a positive support experience. These skills are crucial for efficiently diagnosing technical problems and maintaining high customer satisfaction in dynamic support environments.

What is an Entry Level Technical Support Engineer job?

An Entry Level Technical Support Engineer is responsible for assisting customers with technical issues related to a company's products or services. They troubleshoot problems, provide solutions, and escalate complex issues to higher-level support teams if necessary. This role requires strong problem-solving skills, communication abilities, and a basic understanding of relevant technologies. It is often a starting point for a career in IT or engineering, providing hands-on experience with hardware, software, and customer service.

What does a typical day look like for an Entry Level Technical Support Engineer?

A typical day for an Entry Level Technical Support Engineer involves responding to support tickets, troubleshooting user issues via phone, email, or chat, and escalating complex problems to senior engineers as needed. You’ll work closely with both customers and your internal team to resolve technical problems, document solutions, and follow up on outstanding issues. The work environment is often collaborative, fast-paced, and focused on delivering timely, high-quality support. Over time, you’ll have opportunities to learn advanced technical skills and progress into more specialized engineering roles.

What are the most commonly searched types of Technical Support Engineer jobs in Rhode Island? The most popular types of Technical Support Engineer jobs in Rhode Island are:
What job categories do people searching Entry Level Technical Support Engineer jobs in Rhode Island look for? The top searched job categories for Entry Level Technical Support Engineer jobs in Rhode Island are:
What cities in Rhode Island are hiring for Entry Level Technical Support Engineer jobs? Cities in Rhode Island with the most Entry Level Technical Support Engineer job openings:
Infographic showing various Entry Level Technical Support Engineer job openings in Rhode Island as of July 2026, with employment types broken down into 1% Locum Tenens, 88% Full Time, 8% Part Time, and 3% Contract. Highlights an 87% Physical, 4% Hybrid, and 9% Remote job distribution, with an average salary of $77,397 per year, or $37.2 per hour.
BYG-1 T&E TEST ENGINEER

BYG-1 T&E TEST ENGINEER

MIKEL

Middletown, RI • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 29 days ago


Job description

MIKEL invests in people and technology – empowering the creative process, building responsive relationships, and propelling innovative solutions from conception to completion for the U.S. Navy. MIKEL is a small woman owned business that has been providing Undersea Warfare Solutions to the Department of Defense since the company’s inception in 1999.

Be a part of our dynamic team whose solutions and services enable the Navy to solve their toughest problems and meet their mission requirements. We have undersea operations experience, combined with engineering and specific subject matter expertise, that provides an in-depth understanding of the problem and a novel, innovative and cost-effective solution. MIKEL is committed to providing an environment that challenges its employees to use and advance their skills and knowledge to provide solutions that exceed customer expectations.

Position: BYG-1 T&E Test Engineer

Nature of Role: We are currently seeking an entry level BYG-1Test Engineer to be part of our dynamic, high exposure test team.

The Test Engineer will provide technical support in the area of the Strategic Weapon System (SWS) Fire Control System. The Test Engineer performs all necessary test and evaluation, milestones, test events, platform builds for the submarine fleet, and high-visibility development builds for testing cutting edge systems. The Test Engineer position carries a high level of exposure, and commands focus, flexibility, and the desire to continuously learn from each its team members. If this describes you we urge you to apply today!

He/she must be equipped and able to work as part of a highly skilled and multi-functional, multi-disciplined team in order to maintain support and assist in BYG-1 Formal Test, Dry Runs, Regression Testing, Validation and Verification testing.

This individual will work closely with the Integrated Product Teams (IPTs) to develop solutions that impact logistics and maintenance. The Test Engineer will develop plans,

Procedures and technical documentation used to test the weapons systems; these procedures may be broken down to the step level. The Test Engineer opportunity provides unique exposure to multiple submarine baselines from legacy systems to state of the art Submarine Combat Control platforms.

Qualified test engineer applicants will have a strong background in problem-solving and analytical skills, organizational skills, and interpersonal skills. Test engineers must also be self-motivated, reliable to deliver on time, quick thinking, be able to work in a fast-paced work environment and be familiar and comfortable with using computer software/programs or systems engineering and analysis.

A derivative of this exposure is the development if a well-rounded, advanced level of knowledge of systems administration, network administration, software and hardware troubleshooting, and process documentation.

Responsibilities:

include but are not limited to:

  • Verify and assist with the testing of Payload Control Systems (PCS), Weapons Control (WC) and Tactical Control Systems (TCS) testing Participation in SE and T&E milestones including Test Readiness Review (TRR), System Design Certification Testing (SDCT), System Delivery Verification Review (SDVR), and Design readiness Review (DRR).
  • Support and conduct Development Testing (DT), and Engineering Measurements Testing (EMT) including: assisting in the development of test procedures and scenarios, test conduct, execution, analysis, and PTR reporting.
  • Compile Data Sheets and Evaluate Procedures.
  • Perform related test report and brief generation, provide related briefs and briefing materials.
  • Perform test assessment.
  • Perform and assist in test, test conduct, analysis, and reporting activities with related working groups and organizations. Some off-shift support required.

Preferred Experience & Skills:

  • Bachelor’s degree in Engineering or related field.
  • Four (4) years of experience in developmental or operational T&E of tactical US Naval vessels, weapons, software or systems.
  • Proven ability to successfully and efficiently monitor systems.
  • Travel requirement is 10%.

Work Location: Middletown, RI

MIKEL offers a competitive salary and a comprehensive benefits package that includes Medical/Dental/Vision Insurance, Flexible Spending Account (FSA), 401k Retirement Plan, Life Insurance, Disability Insurance, Paid Time Off (PTO), and Tuition Reimbursement.

Department of Defense Secret Security Clearance or higher is required at time of hire. Applicants selected will be subject to a U.S. Government security investigation and must meet eligibility requirements for access to classified information. Due to the nature of work performed within our facilities, U.S. citizenship is required.

MIKEL is an Equal Opportunity Employer. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.


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About MIKEL

Sourced by ZipRecruiter

Industry

Guided missile and space vehicle manufacturing

Company size

51 - 200 Employees

Headquarters location

Middletown, RI, US

Year founded

1999