Technical Support Engineer Remote Jobs in Rhode Island

This is a remote role open for multiple markets across the United States.

We are seeking an experienced and highly motivated Senior Azure Engineer to lead the design, implementation, and evolution of our enterprise cloud platform. This role requires a senior cloud engineer who combines deep technical expertise with strategic thinking to build highly resilient, scalable, secure, and automated Azure solutions. 

As a Senior Azure Engineer, you will serve as a senior technical authority for Azure architecture, cloud operations, platform engineering, automation, security, and governance. You will partner closely with Infrastructure, Security, Application Development, DevOps, Enterprise Architecture, and Business Technology teams to drive cloud adoption, establish engineering standards, and enable delivery of critical business services. 

This role requires both strategic leadership and hands-on expertise, with responsibility for defining cloud architecture patterns, infrastructure automation strategies, operational excellence practices, and security frameworks across the enterprise. 

Members of this team participate in major incident escalation support and provide technical leadership during critical production events. 

Duties & Responsibilities:
Cloud Infrastructure Management – Deploys and manages cloud resources, optimizing configurations for security, performance and cost-effectiveness.
Cloud Solution Design – Leads the design and deployment of scalable, resilient, and secure cloud architectures for critical applications
Infrastructure as Code – Defines and implements best practices for IaC, CI/CD, and infrastructure automation
Support - mentor team members providing guidance and technical leadership on complex projects. Engage in research and continuous improvement initiatives to adopt new technologies and best practices. Maintain and share technical documentation to support knowledge transfer within the team. Provides 24/7 on-call support to ensure the availability and reliability of cloud infrastructure

Position Specific Skills:
Architectural Design & Strategy
Cloud Security & Compliance
SDLC & CI/CD Integration
Cloud Services (e.g., AWS, Azure, GCP)
Infrastructure as Code (e.g., Terraform, Cloud Formation)
Policy as Code & Service Catalogues
Programming & Automation (e.g., JavaScript, Python)
Container Orchestration (e.g., Kubernetes)
Monitoring and Observability Tools
Operating Systems (Windows, Linux)
Cloud and Network Security Architectures

Qualifications:
Minimum Required Education and Experience: Bachelor's Degree and 4 years' experience OR High School Diploma or GED/Equivalent and 8 years' experience in cloud.

Preferred Qualifications

• 8+ years of relevant experience or MS with 5+ years of relevant experience 
• Experience with multiple cloud platforms is a big plus 
• 10+ years of progressive infrastructure, cloud engineering, or platform engineering experience. 
• 7+ years of hands-on Azure engineering and architecture experience. 
• Proven experience leading enterprise cloud transformation initiatives. 
• Demonstrated success designing and operating large-scale cloud platforms supporting critical business applications. 
• Deep understanding of cloud architecture frameworks, governance, security, and operational excellence. 
• Experience mentoring engineers and providing technical leadership across organizations. 
• Strong written and verbal communication skills with the ability to present technical concepts to executive leadership. 

Preferred Certifications 

• Microsoft Certified: Azure Solutions Architect Expert 
• Microsoft Certified: Azure DevOps Engineer Expert 
• Microsoft Certified: Cybersecurity Architect Expert 
• Microsoft Certified: Azure Network Engineer Associate 
• Certified Kubernetes Administrator (CKA) 
• Terraform Associate Certification

This job posting is expected to remain active for 45 days from the initial posting date listed above. If it is necessary to extend this deadline, the posting will remain active as appropriate. Job postings may come down early due to business need or a high volume of applicants.

The base pay for this position is generally between $140,000 and $170,000. Actual starting base pay will be determined based on skills, experience, location, and other non-discriminatory factors permitted by law. For some roles, total compensation may also include variable incentives, bonuses, benefits, and/or other awards as outlined in the offer of employment.

Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.

This job posting is expected to remain active for 45 days from the initial posting date listed above. If it is necessary to extend this deadline, the posting will remain active as appropriate. Job postings may come down early due to business need or a high volume of applicants.

The base pay for this position is generally between $140,000 and $170,000. Actual starting base pay will be determined based on skills, experience, location, and other non-discriminatory factors permitted by law. For some roles, total compensation may also include variable incentives, bonuses, benefits, and/or other awards as outlined in the offer of employment.

Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.