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Wordpress Support Engineer Remote Jobs in Rhode Island

Senior Software Engineer

Carolina, RI

$123K - $162K/yr

Serves as production system support by resolving issues and ensuring ongoing functionality. May oversee the work of less experienced analysts or assist in special projects as needed. Responsibilities ...

Senior Software Engineer

Carolina, RI · Remote

$123K - $162K/yr

Overview This is a remote role that may only be hired in the following location(s): AZ, NC and TX. ... Strong experience in supporting Business critical/ complex applications. * Exercises Judgement ...

Lead Software Engineer

Carolina, RI · Hybrid

$130K - $160K/yr

Supports productions systems by resolving complicated issues and ensuring ongoing functionality ... Utilizes programming specifications to construct modules, develop testing methods, and assists with ...

Lead Software Engineer

Carolina, RI · Hybrid

$130K - $160K/yr

Supports productions systems by resolving complicated issues and ensuring ongoing functionality ... Utilizes programming specifications to construct modules, develop testing methods, and assists with ...

Provide hands-on support for cloud infrastructure, develop Infrastructure as Code solutions, and ... Azure DevOps Engineer Expert - IO Additional Information Bachelor's Degree and 4 years of ...

Senior Cloud Engineer

Carolina, RI · Remote

$56 - $74.75/hr

Members of this team participate in major incident escalation support and provide technical leadership during critical production events. Responsibilities Cloud Architecture & Engineering * Lead the ...

Systems Engineer III

Carolina, RI · Remote

$52.25 - $65.25/hr

Overview This is a remote role that may only be hired in the following location(s): Arizona, North ... Supports all areas of Technology and Operations. Leads strategic designs, initiatives, and ...

Senior Software Engineer

Carolina, RI · Remote

$123K - $162K/yr

Overview This is a remote role that may only be hired in the following location(s): Arizona, North ... Join a pod of developers and automation engineers supported by a product manager and scrum master ...

Senior Software Engineer

Carolina, RI

$123K - $162K/yr

Serves as production system support by resolving issues and ensuring ongoing functionality. May oversee the work of less experienced analysts or assist in special projects as needed. Responsibilities ...

Senior Software Engineer

Carolina, RI

$123K - $162K/yr

Serves as production system support by resolving issues and ensuring ongoing functionality. May ... Utilizes programming specifications to construct modules, develop testing methods, and design ...

Senior Software Engineer

Carolina, RI · Remote

$123K - $162K/yr

Overview This is a remote role that may only be hired in the following locations: NC, TX, AZ, GA ... Supports productions systems by resolving complicated issues and ensuring ongoing functionality.

Lead Software Engineer

Carolina, RI · Hybrid

$128K - $150K/yr

Supports productions systems by resolving complicated issues and ensuring ongoing functionality ... Utilizes programming specifications to construct modules, develop testing methods, and assists with ...

Lead Software Engineer

Carolina, RI · Hybrid

$128K - $150K/yr

Supports productions systems by resolving complicated issues and ensuring ongoing functionality ... Utilizes programming specifications to construct modules, develop testing methods, and assists with ...

Senior Software Engineer

Carolina, RI

$123K - $162K/yr

Serves as production system support by resolving issues and ensuring ongoing functionality. May oversee the work of less experienced analysts or assist in special projects as needed. Responsibilities ...

Senior Software Engineer

Carolina, RI · On-site +1

$123K - $162K/yr

Overview This role is remote within NC, TX, AZ, or GA We are seeking an experienced Senior ... Build and maintain CRM Analytics dashboards, datasets, and recipes to support business reporting ...

At Cayenta, our Support Analysts play a critical role in helping customers resolve system issues ... We provide innovative end-to-end CIS and ERP solutions that were engineered from the ground up to ...

Overview This is a remote role that may only be hired in the following location(s): Arizona, North ... This position provides complex technical support for the Bank's data or voice network ...

Administers software and hardware that supports customer sales and service applications. Installs ... May utilize SMP/E, Iebgenr, Iebcopy, Rexx, Korn shell programming, Perl scripting, Batch scripts ...

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Wordpress Support Engineer Remote information

What does a WordPress Support Engineer do when working remotely?

A WordPress Support Engineer working remotely is responsible for assisting users with technical issues related to WordPress websites, including troubleshooting site errors, resolving plugin or theme conflicts, and providing guidance on best practices. They often communicate with clients via email, chat, or ticketing systems, and may also perform routine maintenance tasks such as updates and backups. Remote WordPress Support Engineers need strong problem-solving skills, excellent communication abilities, and a solid understanding of WordPress core, plugins, and hosting environments.

What are some common challenges faced by WordPress Support Engineers working remotely, and how can they be effectively managed?

One of the main challenges faced by remote WordPress Support Engineers is effective communication across different time zones and ensuring timely resolution of customer issues. Remote engineers often work independently, so it's important to stay organized, proactively document solutions, and manage time efficiently. Utilizing collaboration tools like Slack, project management platforms, and detailed ticketing systems can help maintain clear communication with both customers and internal teams. Regular check-ins and knowledge-sharing among team members also foster a supportive remote work environment.

What are the key skills and qualifications needed to thrive as a WordPress Support Engineer remote, and why are they important?

To thrive as a Wordpress Support Engineer (Remote), you need strong knowledge of WordPress core, PHP, HTML/CSS, and troubleshooting skills, often backed by relevant experience or technical certifications. Familiarity with tools such as cPanel, MySQL, ticketing systems, and version control platforms like Git is typically required. Excellent communication, problem-solving abilities, and customer service orientation are key soft skills for supporting users and collaborating with remote teams. These skills ensure timely resolution of technical issues, high user satisfaction, and efficient remote workflows.

What are popular job titles related to Wordpress Support Engineer Remote jobs in Rhode Island?

For Wordpress Support Engineer Remote jobs in Rhode Island, the most frequently searched job titles are:

What job categories do people searching Wordpress Support Engineer Remote jobs in Rhode Island look for?

The top searched job categories for Wordpress Support Engineer Remote jobs in Rhode Island are:

What cities in Rhode Island are hiring for Wordpress Support Engineer Remote jobs?

Cities in Rhode Island with the most Wordpress Support Engineer Remote job openings:

$123K - $162K/yr

Full-time

Re-posted 22 days ago


First Citizens Bank rating

7.4

Company rating: 7.4 out of 10

Based on 106 frontline employees who took The Breakroom Quiz

106th of 171 rated banks


Job description

Overview
This position provides complex technical support to data processing systems through enhancement of related software and processes. Develops software and procedures that improve processing capabilities. Analyzes, codes, tests, and implements in coordination with management, associates, and end users. Serves as production system support by resolving issues and ensuring ongoing functionality. May oversee the work of less experienced analysts or assist in special projects as needed.
Responsibilities & Qualifications
Duties & Responsibilities:
System Enhancement - Performs a variety of actions that evaluate and improve department systems, processes, and applications. Utilizes programming specifications to construct modules, develop testing methods, and design materials. Provides new feature time estimates for system changes and assists in implementing modifications. Executes test plans to validate application functions as designed.
Analysis - Collects data related to user requests and determines scope, time estimates, and system impacts. Inspects business specifications, programming specifications, coding, test plans, documentation, and implementation plans for accuracy.
Business Support - Provides technical support to production systems by addressing reported issues, anticipating maintenance requirements, and ensuring functionality for end user needs. Drafts documentation to be used for system, end user, and operational purposes, including technical specifications and application designs.
Technical Expertise - Responsible for complex involvement in the software development life cycle including the creation, enhancement, implementation, and evaluation of software. Serves as a technical resource for management, associates, and business units.
On-call Support - Provides 24/7 on-call support via rotations.
Position Specific Skills:
Advanced experience with programming languages such as Microsoft .NET (C#); ASP.NET Core; JavaScript; HTML 5; XML; SQL Scripting and Powershell Scripting
Advanced experience with Microsft Team Foundation Server (TFS) or similar code repository system
Advanced experience with ServiceNow or other information technology ticketing system
Ability to build strong collaborative and productive relationships
In-depth knowledge of System Life Cycle Development methodology (Waterfall and Agile)
Ability to be on call 24 hours a day, 7 days a week, on a rotating basis
Qualifications:
Minimum Required Education and Experience: Bachelor's Degree and 4 years' experience OR High School Diploma or GED/Equivalent and 8 years' experience in Software application development and maintenance
Preferred Education:Bachelor Degree
Preferred Area of Study:Computer Science
Preferred Area of Experience:MS.NET; ASP.NET; SQL Scripting; Powershell Scripting
Required Licenses or Certifications:
Preferred Licenses or Certifications:
Additional Information

Bachelor's Degree and 4 years of experience in Software application development and maintenance OR High School Diploma or GED and 8 years of experience in Software application development and maintenance

Preferred Skills:

  • 8-10 years of hands on experience with Java/J2EE environment
  • Excellent ability to communicate technical information clearly and work effectively with cross-functional teams
  • Strong design & development experience with JEE & Enterprise Technologies: JMS, JDBC, Web development, Transactions, WS-*, JVM, JSP, Servlets, EJB, JNDI, JMX, JTA, Spring, JUnit, Hibernate.
  • Strong analytical and problem-solving skills
  • Experience building SpringBoot Microservices.
  • Experience building applications using container architecture with Kubernetes orchestration.
  • Preferred experience on public API development and using API Gateway like APIGEE.
  • In-depth understanding of JavaScript, including ES6+ features, Loopback, closures and asynchronous programming
  • Worked on Agile projects and has complete knowledge of day to day Agile routines.
  • Proven experience in building user interfaces with React.js
  • Familiarity with state management libraries like Redux or MobX
  • Understanding of the React component lifecycle and its best practices
  • Experience with testing frameworks like Jest or Mocha
  • Ability to interact with REST APIs and handle data fetching and manipulation
  • Proficient in using GITLAB for version control
  • Experience with Jira, Confluence and ORACLE Database systems
  • Understanding of basic UI/UX design principles
  • Prior experience with regulated financial organization is a plus

Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.

Qualifications:

Bachelor's Degree and 4 years of experience in Software application development and maintenance OR High School Diploma or GED and 8 years of experience in Software application development and maintenance

Preferred Skills:

  • 8-10 years of hands on experience with Java/J2EE environment
  • Excellent ability to communicate technical information clearly and work effectively with cross-functional teams
  • Strong design & development experience with JEE & Enterprise Technologies: JMS, JDBC, Web development, Transactions, WS-*, JVM, JSP, Servlets, EJB, JNDI, JMX, JTA, Spring, JUnit, Hibernate.
  • Strong analytical and problem-solving skills
  • Experience building SpringBoot Microservices.
  • Experience building applications using container architecture with Kubernetes orchestration.
  • Preferred experience on public API development and using API Gateway like APIGEE.
  • In-depth understanding of JavaScript, including ES6+ features, Loopback, closures and asynchronous programming
  • Worked on Agile projects and has complete knowledge of day to day Agile routines.
  • Proven experience in building user interfaces with React.js
  • Familiarity with state management libraries like Redux or MobX
  • Understanding of the React component lifecycle and its best practices
  • Experience with testing frameworks like Jest or Mocha
  • Ability to interact with REST APIs and handle data fetching and manipulation
  • Proficient in using GITLAB for version control
  • Experience with Jira, Confluence and ORACLE Database systems
  • Understanding of basic UI/UX design principles
  • Prior experience with regulated financial organization is a plus

Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.

Education:UNAVAILABLEEmployment Type: FULL_TIME

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