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Wordpress Support Engineer Remote Jobs in Providence, RI

EnerSys

Application Security Engineer (REMOTE)

Adamsville, RI · Remote

$117K - $146K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Job Purpose The Application Security Engineer is responsible for strengthening the security of our ... Support threat modeling, risk assessments, and security architecture reviews for applications.

Cayenta

(Remote) Support Analyst

Carolina, RI · Remote

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

At Cayenta, our Support Analysts play a critical role in helping customers resolve system issues ... We provide innovative end-to-end CIS and ERP solutions that were engineered from the ground up to ...

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How much do wordpress support engineer remote jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for wordpress support engineer remote in Providence, RI is $40.28, according to ZipRecruiter salary data. Most workers in this role earn between $29.86 and $47.12 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a WordPress Support Engineer remote, and why are they important?

To thrive as a Wordpress Support Engineer (Remote), you need strong knowledge of WordPress core, PHP, HTML/CSS, and troubleshooting skills, often backed by relevant experience or technical certifications. Familiarity with tools such as cPanel, MySQL, ticketing systems, and version control platforms like Git is typically required. Excellent communication, problem-solving abilities, and customer service orientation are key soft skills for supporting users and collaborating with remote teams. These skills ensure timely resolution of technical issues, high user satisfaction, and efficient remote workflows.

What are some common challenges faced by WordPress Support Engineers working remotely, and how can they be effectively managed?

One of the main challenges faced by remote WordPress Support Engineers is effective communication across different time zones and ensuring timely resolution of customer issues. Remote engineers often work independently, so it's important to stay organized, proactively document solutions, and manage time efficiently. Utilizing collaboration tools like Slack, project management platforms, and detailed ticketing systems can help maintain clear communication with both customers and internal teams. Regular check-ins and knowledge-sharing among team members also foster a supportive remote work environment.

What does a WordPress Support Engineer do when working remotely?

A WordPress Support Engineer working remotely is responsible for assisting users with technical issues related to WordPress websites, including troubleshooting site errors, resolving plugin or theme conflicts, and providing guidance on best practices. They often communicate with clients via email, chat, or ticketing systems, and may also perform routine maintenance tasks such as updates and backups. Remote WordPress Support Engineers need strong problem-solving skills, excellent communication abilities, and a solid understanding of WordPress core, plugins, and hosting environments.

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Wordpress Support Engineer Remote jobs near you

Senior Java Engineer (Remote)

First Citizens Bank

Carolina, RI • Remote

$125K - $165K/yr

Full-time

Re-posted 14 days ago

First Citizens Bank rating

7.4

Company rating: 7.4 out of 10

Based on 106 frontline employees who took The Breakroom Quiz

107th of 171 rated banks

Job description

Overview

This is a remote role that may only be hired in the following location(s): AZ, NC and TX.

We are looking for a hands-on Senior Software Engineer to join our growing Online Banking delivery team, which provides technology solutions and integration services in following areas: Digital Banking, Core banking, Credit/Charge/Debit Cards, and Foreign Exchange. The ideal candidate should have the necessary skills and experience to provide technical guidance, estimation of efforts, understanding and deciding upon the optimal technology solution to achieve the desired business needs, day to day application support, should be able to navigate differing levels of gray/unknowns, and have excellent communication skills with other IT management levels, individual contributors and business stakeholders.  They must be able to move at a rapid rate of execution to deliver requests and take advantage of any opportunities as they present themselves and navigate through any resource constraints. They must have both the short- and long-term strategic view when deciding on the best technical approach.  They must be able to develop code and effectively oversee distributed development team members. 

As a Sr. Software Engineer, primary responsibility will be towards the development and support of Digital Banking solutions/projects. The Senior Software engineer will be responsible for all software aspects within the team including research, design, technology insertion, development, testing and supporting them.


Responsibilities
  • Design and develop technical solutions that meet user needs with respect to functionality, performance, scalability, and reliability.
  • Oversee proactive maintenance on our existing Iaas/SaaS and on-premise applications within the Digital Banking, Mobile and integrating with Cards, Merchant Services, Payments, Foreign Exchange, Core banking and Trade Finance space to ensure our mission critical systems remain stable, are able to scale as our business grows, and remain fit-for-purpose.
  • Coordinate and assist with troubleshooting of code defects, data errors and configuration problems to determine the origin of application error.
  • Strong experience in supporting Business critical/ complex applications.
  • Exercises Judgement within defined procedures and practices to determine appropriate action.
  • Nice to have technical lead experience for small to medium sized projects.
  • Drive departmental best practices, guidelines implementation and adhere to standards.
  • Demonstrated expertise in designing and developing real-time integrations, file-based integrations and be able to optimize the use of database level processing. 
  • Empathy with developers. Innate desire to create a superlative developer experience down to the last detail.
  • Deep love of building elegant, maintainable, well-documented, secure code.
  • Abstracting and refactoring should be a passion, not a chore.
  • Drive to learn new things and go above and beyond the call of duty.
  • Always working to improve yourself and constructively support the team around you.
  • May mentor junior engineers and contribute to the team's technical growth.

Qualifications

Bachelor's Degree and 4 years of experience in Software application development and maintenance OR High School Diploma or GED and 8 years of experience in Software application development and maintenance

Preferred Skills:

  • 8-10 years of hands on experience with Java/J2EE environment
  • Excellent ability to communicate technical information clearly and work effectively with cross-functional teams
  • Strong design & development experience with JEE & Enterprise Technologies: JMS, JDBC, Web development, Transactions, WS-*, JVM, JSP, Servlets, EJB, JNDI, JMX, JTA, Spring, JUnit, Hibernate.
  • Strong analytical and problem-solving skills
  • Experience building SpringBoot Microservices.
  • Experience building applications using container architecture with Kubernetes orchestration.
  • Preferred experience on public API development and using API Gateway like APIGEE.
  • In-depth understanding of JavaScript, including ES6+ features, Loopback, closures and asynchronous programming
  • Worked on Agile projects and has complete knowledge of day to day Agile routines.
  • Proven experience in building user interfaces with React.js
  • Familiarity with state management libraries like Redux or MobX
  • Understanding of the React component lifecycle and its best practices
  • Experience with testing frameworks like Jest or Mocha
  • Ability to interact with REST APIs and handle data fetching and manipulation
  • Proficient in using GITLAB for version control
  • Experience with Jira, Confluence and ORACLE Database systems
  • Understanding of basic UI/UX design principles
  • Prior experience with regulated financial organization is a plus

Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.

Qualifications:

Bachelor's Degree and 4 years of experience in Software application development and maintenance OR High School Diploma or GED and 8 years of experience in Software application development and maintenance

Preferred Skills:

  • 8-10 years of hands on experience with Java/J2EE environment
  • Excellent ability to communicate technical information clearly and work effectively with cross-functional teams
  • Strong design & development experience with JEE & Enterprise Technologies: JMS, JDBC, Web development, Transactions, WS-*, JVM, JSP, Servlets, EJB, JNDI, JMX, JTA, Spring, JUnit, Hibernate.
  • Strong analytical and problem-solving skills
  • Experience building SpringBoot Microservices.
  • Experience building applications using container architecture with Kubernetes orchestration.
  • Preferred experience on public API development and using API Gateway like APIGEE.
  • In-depth understanding of JavaScript, including ES6+ features, Loopback, closures and asynchronous programming
  • Worked on Agile projects and has complete knowledge of day to day Agile routines.
  • Proven experience in building user interfaces with React.js
  • Familiarity with state management libraries like Redux or MobX
  • Understanding of the React component lifecycle and its best practices
  • Experience with testing frameworks like Jest or Mocha
  • Ability to interact with REST APIs and handle data fetching and manipulation
  • Proficient in using GITLAB for version control
  • Experience with Jira, Confluence and ORACLE Database systems
  • Understanding of basic UI/UX design principles
  • Prior experience with regulated financial organization is a plus

Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.

Education:UNAVAILABLEEmployment Type: FULL_TIME

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