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Support Developer Jobs in Rhode Island (NOW HIRING)

Apex Systems

Production Support Data Engineer

Woonsocket, RI · On-site

$40.25 - $52.50/hr

Job#: 3043552 Production Support Data Engineer Location: REMOTE in PST Role Overview We are seeking a Production Support Data Engineer to join our team. This role focuses on ensuring the stability ...

Textron

Developer II

Providence, RI · On-site

This position supports innovative technology projects that drive business outcomes, collaborating closely with business stakeholders, IT analysts, data engineers, and cross-functional teams. The role ...

Textron

Developer II

Providence, RI · On-site

This position supports innovative technology projects that drive business outcomes, collaborating closely with business stakeholders, IT analysts, data engineers, and cross-functional teams. The role ...

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See Rhode Island salary details

$37

$65

$80

How much do support developer jobs pay per hour?

As of Aug 26, 2026, the average hourly pay for support developer in Rhode Island is $65.91, according to ZipRecruiter salary data. Most workers in this role earn between $44.71 and $78.41 per hour, depending on experience, location, and employer.

What is a support developer?

A Support Developer is a software professional who assists customers or internal teams by troubleshooting and resolving technical issues related to software products or services. They often work closely with users to understand problems, analyze software behavior, and provide fixes or guidance. Support Developers may also collaborate with engineering teams to escalate and resolve complex bugs or feature requests. Their role bridges the gap between users and development, ensuring smooth software operation and customer satisfaction.

How does a support developer typically collaborate with other teams to resolve customer issues quickly?

Support Developers work closely with both the customer support and core engineering teams to address technical issues reported by clients. They often act as a bridge, translating customer feedback into actionable bug reports or feature requests, and may participate in daily stand-ups or cross-team meetings to prioritize urgent tickets. Effective communication and a problem-solving mindset are key, as Support Developers must balance customer needs with internal development timelines. This collaborative environment not only helps resolve issues faster but also provides opportunities to learn from various technical experts within the organization.

What are the key skills and qualifications needed to thrive as a support developer, and why are they important?

To thrive as a Support Developer, you need a solid understanding of programming languages, debugging techniques, and problem-solving skills, often backed by a degree in computer science or a related field. Familiarity with ticketing systems, version control tools like Git, and experience with databases or APIs are typically required. Strong communication, patience, and teamwork are vital soft skills for collaborating with users and internal teams. These skills are crucial for efficiently resolving technical issues, maintaining software reliability, and ensuring high customer satisfaction.

What does a support developer support engineer do?

A support developer or support engineer assists users by diagnosing and resolving technical issues related to software or hardware products. They often troubleshoot problems, provide solutions, and may collaborate with development teams to improve product functionality, using tools like ticketing systems and technical documentation.

What are popular job titles related to Support Developer jobs in Rhode Island?

For Support Developer jobs in Rhode Island, the most frequently searched job titles are:

What job categories do people searching Support Developer jobs in Rhode Island look for?

The top searched job categories for Support Developer jobs in Rhode Island are:

What cities in Rhode Island are hiring for Support Developer jobs?

Cities in Rhode Island with the most Support Developer job openings:

Support Developer jobs near you

Engineering Support

Envision Technology Advisors

Pawtucket, RI • On-site

Full-time

Re-posted 29 days ago

Job description

Job Summary:
Envision Technology Advisors, LLC is a team of dedicated, innovative professionals delivering a diverse set of services to a global client base. The role involves providing bench support, help desk, and engineering services focused on the SMB market, while serving as a support engineer and engineering resource on implementation projects.
Responsibilities:
• Serve as a support engineer for Envision Technology Advisors’ consulting practice
• Support a mix of the above technologies for our clients
• Serve as engineering resource on implementation projects
• Maintain technical certifications as required
Qualifications:
Required:
• Experience supporting VMware’s product line, including vSphere, vCenter, Hypervisor, and View
• Experience supporting NetApp, Equallogic, ReadyNAS, Synology, Qnap or other storage technology
• Experience supporting server solutions using Cisco’s Unified Computing System (UCS), IBM, HP or Dell
• Experience supporting network solutions using Extreme, HP, Cisco or Dell switching
• Hands-on experience required
Company:
Envision Technology Advisors is providers of business and technology consulting services. Founded in 1998, the company is headquartered in Pawtucket, USA, with a team of 51-200 employees. The company is currently Growth Stage.

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