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Entry Level Technical Support Engineer Jobs in Chicago, IL

Fin

Technical Support Engineer

Chicago, IL · Hybrid

The Technical Support Engineer team is looking for an individual with engineering and or web development experience that wants to be a part of creating truly exceptional customer experiences as well ...

Fin

Technical Support Engineer

Chicago, IL · On-site

The Technical Support Engineer team is looking for an individual with engineering and or web development experience that wants to be a part of creating truly exceptional customer experiences as well ...

Linde

Technical Support Engineer

Burr Ridge, IL · On-site

You will support the safe, efficient startup of new production facilities and ensure operational readiness * You will develop and deliver technical training to operations personnel to strengthen ...

TalentWave

Technical Support Specialist

Chicago, IL · On-site

Work with software developers to fix technical issues * Understand technical issues related to ... Prepare and provide reports on technical support service requests and response time Skills ...

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All JobsTechnical Support Engineer JobsEntry Level Technical Support Engineer JobsEntry Level Technical Support Engineer Jobs in Chicago, IL

Entry Level Technical Support Engineer information

See Chicago, IL salary details

$38.6K

$81.4K

$123.1K

How much do entry level technical support engineer jobs pay per year?

As of Jul 19, 2026, the average yearly pay for entry level technical support engineer in Chicago, IL is $81,415.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,700.00 and $101,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Entry Level Technical Support Engineer position, and why are they important?

To thrive as an Entry Level Technical Support Engineer, you need foundational knowledge in computer systems, networking, and troubleshooting, often supported by a relevant degree or technical training. Familiarity with ticketing systems, remote support tools, and operating systems like Windows or Linux is commonly required, and certifications such as CompTIA A+ or Microsoft Certified: Fundamentals can be beneficial. Strong communication, problem-solving skills, and patience help you effectively resolve customer issues and ensure a positive support experience. These skills are crucial for efficiently diagnosing technical problems and maintaining high customer satisfaction in dynamic support environments.

What is an Entry Level Technical Support Engineer job?

An Entry Level Technical Support Engineer is responsible for assisting customers with technical issues related to a company's products or services. They troubleshoot problems, provide solutions, and escalate complex issues to higher-level support teams if necessary. This role requires strong problem-solving skills, communication abilities, and a basic understanding of relevant technologies. It is often a starting point for a career in IT or engineering, providing hands-on experience with hardware, software, and customer service.

What does a typical day look like for an Entry Level Technical Support Engineer?

A typical day for an Entry Level Technical Support Engineer involves responding to support tickets, troubleshooting user issues via phone, email, or chat, and escalating complex problems to senior engineers as needed. You’ll work closely with both customers and your internal team to resolve technical problems, document solutions, and follow up on outstanding issues. The work environment is often collaborative, fast-paced, and focused on delivering timely, high-quality support. Over time, you’ll have opportunities to learn advanced technical skills and progress into more specialized engineering roles.

What are the most commonly searched types of Technical Support Engineer jobs in Chicago, IL? The most popular types of Technical Support Engineer jobs in Chicago, IL are:
What are popular job titles related to Entry Level Technical Support Engineer jobs in Chicago, IL? For Entry Level Technical Support Engineer jobs in Chicago, IL, the most frequently searched job titles are:
What job categories do people searching Entry Level Technical Support Engineer jobs in Chicago, IL look for? The top searched job categories for Entry Level Technical Support Engineer jobs in Chicago, IL are:
What cities near Chicago, IL are hiring for Entry Level Technical Support Engineer jobs? Cities near Chicago, IL with the most Entry Level Technical Support Engineer job openings:
Entry Level Technical Support Engineer jobs near you
Infographic showing various Entry Level Technical Support Engineer job openings in Chicago, IL as of July 2026, with employment types broken down into 1% Locum Tenens, 92% Full Time, 5% Part Time, and 2% Contract. Highlights an 87% Physical, 4% Hybrid, and 9% Remote job distribution, with an average salary of $81,415 per year, or $39.1 per hour.

Entry Level Technical Support Analyst

TOGA Technology

Naperville, IL • On-site

$16 - $18/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 26 days ago

Job description

Description:

TOGA Technology is looking for a Technical Support Analyst to support our retail SMB clients


As a Technical Support Analyst, you will provide support to retail customers and business users to make TOGA Technology an industry leader. Your excellent knowledge of troubleshooting and customer service skills will bring you success.


TOGA Technology is an excellent place to collaborate in a fast-paced environment.


Job Requirements


Hours: Anytime between 7am-10pm CST AND must have weekend availability, Schedule is subject to change based on business needs


· Previous experience working in a call center or help desk environment preferred

· Experience in data entry or with an IT Retailer or Supplier (e.g., Best Buy, Geek Squad, Office Max)

· Excellent communication and customer service skills

· Knowledge of Windows and Office 365

· Knowledge of CSP and Microsoft Partner Center

· Managing several priorities in an ever-changing environment

· Plan, develop, and implement training on products and sales techniques

· Strong verbal, written, and presentation skills

· Reliable transportation to the office on weekdays

· Any certifications such as A+ or MTA preferred


Skills


· Must be organized and self-motivated

· High energy personality

· Ability to motivate team members to meet or exceed expectations through positive reinforcement

· Goal oriented


Responsibilities


· Responsible for maintaining a professional relationship with clients

· Proprietary troubleshooting techniques to resolve a customer’s technical issues

· Deliver service and support to end-users via phone

· Documenting call history for service events

· Have a working knowledge of client processes


Compensation


· $16-18/hr. Base on Experience and Qualifications

· Paid time off

· Comprehensive benefits including Health, Dental, Vision, Life Insurance, and 401(k)

· Paid training and advancement opportunities


Equal Opportunity


TOGA Technology is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. All employment is decided based on qualifications, merit, and business need.

Requirements:


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