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Entry Level Technical Support Analyst Remote Jobs

BlackCloak

Technical Success Specialist

$55K - $70K/yr

... desk and customer support experience to join our team as an entry-level Technical Success ... You will also provide objective analysis to proactively identify and solve technical issues with ...

Solver

Technical Support Specialist I

Calabasas, CA · Remote

Support (600) Location: Remote (with occasional travel, department-dependent) Employment Type ... This is an entry-level professional role that operates under close supervision with limited ...

Solver

Technical Support Specialist I

Support (600) Location: Remote (with occasional travel, department-dependent) Employment Type ... This is an entry-level professional role that operates under close supervision with limited ...

Amadeus

Customer Support Analyst

San Jose, CA · On-site +1

The Customer Technical Support Analyst will act as a liaison to provide product/service information ... fully remote. * Professional development to broaden yourknowledge and enhance your skillswith ...

Managed Solution LLC

Customer Support Representative, L2

$17.50 - $22.25/hr

Uses entry-level technical skills and company processes/client service level agreements to ... Work Location/Remote Status: This position is eligible for remote work, within a state where ...

AssetWorks LLC

Technical Support Representative

Tier 1 Support Analysts, Tier 2 Technical Support Representatives, and Tier 3 Technical Support ... Flexible remote work arrangements Worker Type: Regular Number of Openings Available: 1

PAR Technology

Technical Support Agent

Remote (U.S.-based) Reports To: Technical Support Manager What We're Looking For: Requirements ... Analyze issues and apply sound judgment to determine resolutions * Collaborate with internal teams ...

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Entry Level Technical Support Analyst Remote information

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How much do entry level technical support analyst remote jobs pay per hour?

As of May 29, 2026, the average hourly pay for entry level technical support analyst remote in the United States is $27.54, according to ZipRecruiter salary data. Most workers in this role earn between $21.63 and $31.25 per hour, depending on experience, location, and employer.

What is the difference between Entry Level Technical Support Analyst Remote vs Help Desk Technician?

AspectEntry Level Technical Support Analyst RemoteHelp Desk Technician
CertificationsBasic certifications like CompTIA A+ often preferredSimilar certifications, often the same
Work EnvironmentRemote, home-based support for technical issuesTypically on-site or remote, assisting end-users
Industry UsageCommon in IT, tech companies, and support servicesWidespread across various industries including healthcare, education, and corporate
Job FocusDiagnosing and resolving technical problems remotelyProviding technical assistance and troubleshooting

Both roles involve technical troubleshooting and may require similar certifications. The main difference is that Entry Level Technical Support Analysts often work remotely and focus on diagnosing issues remotely, while Help Desk Technicians may work on-site or remotely, providing direct support to end-users. Understanding these distinctions can help job seekers target the right position based on their skills and preferences.

More about Entry Level Technical Support Analyst Remote jobs
What cities are hiring for Entry Level Technical Support Analyst Remote jobs? Cities with the most Entry Level Technical Support Analyst Remote job openings:
What are the most commonly searched types of Technical Support Analyst Remote jobs? The most popular types of Technical Support Analyst Remote jobs are:
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What job categories do people searching Entry Level Technical Support Analyst Remote jobs look for? The top searched job categories for Entry Level Technical Support Analyst Remote jobs are:
Entry Level Technical Support Analyst Remote jobs near you
Infographic showing various Entry Level Technical Support Analyst Remote job openings in the United States as of May 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $57,277 per year, or $27.5 per hour.
Remote Technical Support Specialist (Contracted)

Remote Technical Support Specialist (Contracted)

E-Typist Inc

Stow, OH • Remote

Full-time

This job post has expired today. Applications are no longer accepted.

Job description

Remote Technical Support Specialist (Contracted) Join to apply for the Remote Technical Support Specialist (Contracted) role at E-Typist. Company Overview: E-Typist, Inc. is a forward-thinking and remote-friendly business that leverages cutting-edge technologies, including Office 365, OneDrive, Slack, SharePoint, and transcription software, to enhance collaboration and productivity.

We are seeking a highly skilled and customer-focused Remote Technical Support Specialist to join our team. This role is ideal for individuals who thrive in a dynamic, remote work environment and are passionate about providing top-notch technical support in the field of transcribing. Position Overview: As a Remote Technical Support Specialist at E-Typist, Inc., you will be a key player in ensuring seamless operation and user satisfaction with our technology stack including equipment used for legal and general transcription.

Your primary responsibilities will include troubleshooting technical issues, providing user support, and maintaining the functionality of essential tools such as Office 365, OneDrive, Box, Slack, SharePoint, and transcription software and equipment. Key Responsibilities User Support: Provide remote technical support to end-users, addressing inquiries and resolving issues including but not limited to Office 365, OneDrive, Box, Slack, SharePoint, and transcription software and equipment. Assist users with account setup, configuration, and access permissions.

Troubleshooting: Diagnose and troubleshoot software and hardware issues, ensuring quick and effective problem resolution. Collaborate with software providers to elevate and resolve complex technical issues. Training and Documentation: Develop and deliver user training sessions on the effective use of our technology stack.

Create and maintain comprehensive documentation for common issues and solutions. Collaboration Tools Management: Administer and maintain Slack channels, ensuring proper access, organization, and integration with other tools. Manage SharePoint sites and permissions to facilitate efficient collaboration.

Software Integration: Ensure seamless integration and functionality between various software applications, including transcription software. Security and Compliance: Implement and enforce security best practices for remote users, with a focus on data protection and compliance. Qualifications Bachelor's degree in Information Technology, Computer Science, or a related field.

Proven experience in technical support roles, preferably in a remote work setting. Proficient in troubleshooting issues related to Office 365, OneDrive, Box, Slack, SharePoint. Experienced with transcription software and related equipment.

Strong understanding of remote collaboration tools and their configurations. Excellent communication and interpersonal skills. Ability to work independently and collaboratively in a remote team environment.

Seniority Level Entry level Employment Type Contract Job Function Customer Service Industries Wireless Services, Telecommunications, and Communications Equipment Manufacturing #J-18808-Ljbffr

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