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Evening Technical Support Analyst Remote Jobs (NOW HIRING)

Humata Health

Technical Support Analyst

Hybrid - Orlando, Florida, US or Remote, US • Responsibilities * Deliver high-quality technical ... Analyze customer support data to identify recurring issues, pain points, and opportunities for ...

AvePoint

Technical Support Analyst

Richmond, VA · On-site +1

... remote support sessions. Your knowledge will guide customers through the implementation and ... From reviewing logs to conducting root cause analysis, you'll play a key role in ensuring technical ...

United Airlines

Technical support Analyst

Columbia, SC · On-site +1

$29K - $69K/mo

Your skills and experience 2 years' work experience supporting customers remotely in a technical ... remote access software Highschool Diploma or GED (General Educational Development) The base ...

Terex Corporation

Technical Support Analyst

Terex Corporation is a global leader in specialized equipment solutions, and they are seeking a Technical Support Analyst to provide TIER I support to customers. This role involves troubleshooting ...

Relatient

Technical Support Analyst

Atlanta, GA · On-site +1

$23 - $30/hr

The Technical Analyst also provides support for web portal functionality, delivers client training, manages cases through resolution, and plays a critical role in driving overall client satisfaction ...

Tabs

Technical Support Analyst

$60K - $82K/yr

Why This Role Matters We're looking for a highly capable, fast-thinking Technical Support Analyst to help manage the increasing volume of technical support requests from our merchants (a Tabs ...

System One

Technical Support Analyst II

Tulsa, OK · Remote

Overview We are seeking a skilled and customer-focused Technical Support Analyst II to provide ... Familiarity with networking basics (TCP/IP, DNS, DHCP) and remote support tools. * Excellent ...

Acara Solutions

Technical Support Analyst II

Buffalo, NY · On-site +1

$65K - $75K/yr

The Technical Support Analyst II works with internal employees as well as external customers to ... Desktop support - desk side and remote phone support * Provide 1st and 2nd level help desk support ...

SERVPRO

Technical Support Analyst I

The Technical Support Analyst I is responsible for providing basic customer support through various communication channels while supporting corporate and franchise users with technical issues related ...

Futran Tech Solutions Pvt. Ltd.

Tech Support Analyst

Tech Support Analyst Location - Harlingen, US, Texas, US (onsite with 25-50 percent travel) Please ... remote with 25-50 percent travel in the RGV market to provide support for daily desktop technical ...

Govcio LLC

Customer Support Analyst (Remote)

$110K - $130K/yr

GovCIO is seeking a Customer Support Analyst to support Veterans Affairs (VA) Data Modernization ... Manage ticket intake, triage, classification, and routing to appropriate technical teams. * Support ...

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Evening Technical Support Analyst Remote information

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How much do evening technical support analyst remote jobs pay per hour?

As of Jul 10, 2026, the average hourly pay for evening technical support analyst remote in the United States is $27.54, according to ZipRecruiter salary data. Most workers in this role earn between $21.63 and $31.25 per hour, depending on experience, location, and employer.

What is the difference between Evening Technical Support Analyst Remote vs Night Technical Support Analyst Remote?

AspectEvening Technical Support Analyst RemoteNight Technical Support Analyst Remote
Work HoursEvening hours, typically 4 PM - 12 AMNight hours, typically 12 AM - 8 AM
Required SkillsTechnical troubleshooting, customer service, communication skillsTechnical troubleshooting, customer service, communication skills
CertificationsCompTIA A+, Network+ or similarCompTIA A+, Network+ or similar
Work EnvironmentRemote, support for clients during evening hoursRemote, support for clients during night hours

The main difference between an Evening Technical Support Analyst Remote and a Night Technical Support Analyst Remote lies in their working hours. Both roles require similar skills and certifications, focusing on technical troubleshooting and customer support in a remote setting. The choice depends on whether the candidate prefers evening or overnight shifts, but the job responsibilities and environment are largely comparable.

What is an Evening Technical Support Analyst (Remote)?

An Evening Technical Support Analyst (Remote) is a professional who provides technical assistance and support to users during evening hours, often outside of standard business times. Their responsibilities typically include troubleshooting technical issues, resolving customer queries, and ensuring systems run smoothly after regular office hours. Working remotely, they use communication tools like phone, email, or chat to assist users with software, hardware, or network problems. This role is especially important for organizations that offer 24/7 support or have clients in different time zones.

What are the key skills and qualifications needed to thrive as an Evening Technical Support Analyst (Remote), and why are they important?

To thrive as an Evening Technical Support Analyst (Remote), you need strong problem-solving abilities, knowledge of IT systems, and typically a degree or certification in information technology or a related field. Familiarity with remote desktop tools, ticketing systems like ServiceNow or Zendesk, and troubleshooting software/hardware issues is essential. Excellent communication, patience, and time management are standout soft skills for this role. These skills ensure quick, effective resolution of technical issues while maintaining customer satisfaction in a remote, often independent work environment.

What are the typical challenges faced by an Evening Technical Support Analyst working remotely, and how can they be managed?

Evening Technical Support Analysts working remotely often encounter challenges such as handling urgent technical issues with limited immediate escalation support and managing time zones with distributed teams or customers. Balancing clear communication and maintaining productivity during quieter evening hours can also be tricky. Proactively documenting solutions, leveraging collaboration tools, and staying connected with team members during overlap hours help in addressing these challenges effectively. Additionally, establishing a structured routine and dedicated workspace can improve focus and work-life balance.
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Evening Technical Support Analyst Remote jobs near you
Technical Support Analyst

Technical Support Analyst

Pillsbury Winthrop Shaw Pittman Llp

Los Angeles, CA • On-site, Remote

Full-time

Re-posted 7 days ago

Job description

Los Angeles, CaliforniaJob Description

We are seeking a proactive and experienced Technical Support Analyst to join Pillsbury Winthrop Shaw Pittman LLP's Los Angeles office. This mid-level role is ideal for a professional with a solid technical foundation and experience in technical support. You will be responsible for resolving a range of IT issues, supporting end-users, and ensuring smooth daily operation of critical business systems, with a particular focus on applications and workflows common in legal practices.

Primary Responsibilities:

  • Provide technical support for hardware, software, and networking issues.

  • Support Microsoft 365, Windows OS, document management systems, and remote access platforms.

  • Serve as a point of escalation for complex incidents and collaborate with senior analysts or vendors as needed.

  • Assist with onboarding and offboarding of employees, including account provisioning and equipment setup.

  • Maintain accurate documentation for systems, procedures, and troubleshooting guides.

  • Provide service desk support during downtime and on an as needed basis by monitoring and responding to support tickets in a timely and professional manner.

  • Participate in IT projects, rollouts, and upgrades.

  • Provide support for audiovisual systems, conference room technology, and telecommunication systems as needed and occasionally during after-hours office events.

  • Ensure data security policies and compliance standards are upheld.

Qualifications:

  • Three to five years of experience in an IT support role, preferably within a law firm environment.

  • A comprehensive knowledge of Windows 10/11, Microsoft Office, and Teams is required. Experience with macOS, iOS and Androids are highly desired.

  • An understanding of printers, remote access tools, and mobile devices are required.

  • Experience with Mobile Device Management (MOM) is highly desired.

  • Experience with utilizing ticketing and asset management systems, such as ServiceNow is desired.

  • Strong problem-solving skills and ability to communicate clearly with both technical and non-technical users.

  • Ability to work independently, manage multiple priorities, and remain calm under pressure.

Physical Requirements:

  • Ability to sit in assigned work area, answer telephones, and respond to e-mails in a timely manner, and type proficiently for long periods of time

  • Ability to lift up to 50 pounds individually or assist in the lifting or large parcels

Preferred Qualifications:

  • Working knowledge of legal applications, including document management systems.

  • Familiarity with data privacy and compliance regulations.

  • Experience supporting hybrid or remote work environments.

  • IT certifications or coursework.

Qualified applicants with arrest and conviction records will be considered for the position in accordance with the California Fair Chance Act.

California Pay range for this role, with final offer amount dependent on skillset and experience, is $75,000-$85,000.

Pillsbury Winthrop Shaw Pittman LLP is an Equal Opportunity Employer.

If you require an accommodation in order to apply for a position, please contact us at PillsburyWorkday@pillsburylaw.com.

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