Technical Support Analyst Location ... Fully Remote - D.C. Metro Area Employment Type:Full-Time Job Summary TheTechnical Support Analyst ...
Technical Support Analyst Location ... Fully Remote - D.C. Metro Area Employment Type:Full-Time Job Summary TheTechnical Support Analyst ...
Technical Support Analyst
Lombard, IL · On-site +1
The ideal candidate is highly responsive, organized, customer-focused, and capable of troubleshooting technical issues while supporting both office-based and remote employees. This individual will ...
Technical Support Analyst
Lombard, IL · On-site +1
The ideal candidate is highly responsive, organized, customer-focused, and capable of troubleshooting technical issues while supporting both office-based and remote employees. This individual will ...
Technical Support Analyst
Lombard, IL · On-site +1
The ideal candidate is highly responsive, organized, customer-focused, and capable of troubleshooting technical issues while supporting both office-based and remote employees. This individual will ...
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Technical Support Analyst
Lombard, IL · On-site +1
The ideal candidate is highly responsive, organized, customer-focused, and capable of troubleshooting technical issues while supporting both office-based and remote employees. This individual will ...
Technical Support Analyst
$66K - $88K/yr
Role Overview Sureify is looking for an organized, curious Technical Support Analyst to join our Client Support Services team. This role is for someone who wants to be at the intersection of client ...
Technical Support Analyst
$66K - $88K/yr
Role Overview Sureify is looking for an organized, curious Technical Support Analyst to join our Client Support Services team. This role is for someone who wants to be at the intersection of client ...
Technical Support Analyst
$60K - $82.50K/yr
Why This Role Matters We're looking for a highly capable, fast-thinking Technical Support Analyst to help manage the increasing volume of technical support requests from our merchants (a Tabs ...
Technical Support Analyst
$60K - $82.50K/yr
Why This Role Matters We're looking for a highly capable, fast-thinking Technical Support Analyst to help manage the increasing volume of technical support requests from our merchants (a Tabs ...
ADP is hiring a Technical Support Analyst II. in this position you will provide technical support ... Provide on-site assistance on issues that could not be resolved via remote tools, ie. deliver ...
ADP is hiring a Technical Support Analyst II. in this position you will provide technical support ... Provide on-site assistance on issues that could not be resolved via remote tools, ie. deliver ...
Fully Remote - D.C. Metro Area Employment Type: Full-Time Job Summary The Technical Support Analyst will be required to handle internal and external customer interactions via email, phone, online and ...
Fully Remote - D.C. Metro Area Employment Type: Full-Time Job Summary The Technical Support Analyst will be required to handle internal and external customer interactions via email, phone, online and ...
You will provide Tier 1 technical support across multiple programs currently in the operations ... Contribute to root cause analysis by identifying recurring issues and engaging the appropriate ...
You will provide Tier 1 technical support across multiple programs currently in the operations ... Contribute to root cause analysis by identifying recurring issues and engaging the appropriate ...
Drawing Support Analyst- Remote
Lafayette, IN · On-site +1
$60K - $63K/yr
Support and coordinate supplier and RO queries related to specific RFQs within the customer space ... Strong grasp of both mechanical and electrical part analysis from the Blueprint level * Ability to ...
Drawing Support Analyst- Remote
Lafayette, IN · On-site +1
$60K - $63K/yr
Support and coordinate supplier and RO queries related to specific RFQs within the customer space ... Strong grasp of both mechanical and electrical part analysis from the Blueprint level * Ability to ...
ITSM Support Analyst Remote The ITSM Support Analyst provides configuration and administrative ... Act as a technical resource to others to resolve problems, issues, errors, queries, and reports as ...
ITSM Support Analyst Remote The ITSM Support Analyst provides configuration and administrative ... Act as a technical resource to others to resolve problems, issues, errors, queries, and reports as ...
Drawing Support Analyst- Remote
Lafayette, IN · Remote
$60K - $63K/yr
Support and coordinate supplier and RO queries related to specific RFQs within the customer space ... Strong grasp of both mechanical and electrical part analysis from the Blueprint level * Ability to ...
Drawing Support Analyst- Remote
Lafayette, IN · Remote
$60K - $63K/yr
Support and coordinate supplier and RO queries related to specific RFQs within the customer space ... Strong grasp of both mechanical and electrical part analysis from the Blueprint level * Ability to ...
Product Support Analyst
Boston, MA · On-site +1
$25/hr
Whether you are experienced in customer support with entry-level technical experience, or you're a seasoned tech support analyst - we have an opportunity for you! Key Details: * Fully Remote
Product Support Analyst
Boston, MA · On-site +1
$25/hr
Whether you are experienced in customer support with entry-level technical experience, or you're a seasoned tech support analyst - we have an opportunity for you! Key Details: * Fully Remote
Provides data, analysis and recommendations to support multiple technical operations and ensure ... This position is not located in the aforementioned locations but applications for remote work may ...
Provides data, analysis and recommendations to support multiple technical operations and ensure ... This position is not located in the aforementioned locations but applications for remote work may ...
Provides data, analysis and recommendations to support multiple technical operations and ensure ... This position is not located in the aforementioned locations but applications for remote work may ...
Provides data, analysis and recommendations to support multiple technical operations and ensure ... This position is not located in the aforementioned locations but applications for remote work may ...
Provides data, analysis and recommendations to support multiple technical operations and ensure ... This position is not located in the aforementioned locations but applications for remote work may ...
Provides data, analysis and recommendations to support multiple technical operations and ensure ... This position is not located in the aforementioned locations but applications for remote work may ...
Provides data, analysis and recommendations to support multiple technical operations and ensure ... This position is not located in the aforementioned locations but applications for remote work may ...
Provides data, analysis and recommendations to support multiple technical operations and ensure ... This position is not located in the aforementioned locations but applications for remote work may ...
Provides data, analysis and recommendations to support multiple technical operations and ensure ... This position is not located in the aforementioned locations but applications for remote work may ...
Provides data, analysis and recommendations to support multiple technical operations and ensure ... This position is not located in the aforementioned locations but applications for remote work may ...
Provides data, analysis and recommendations to support multiple technical operations and ensure ... This position is not located in the aforementioned locations but applications for remote work may ...
Provides data, analysis and recommendations to support multiple technical operations and ensure ... This position is not located in the aforementioned locations but applications for remote work may ...
Provides data, analysis and recommendations to support multiple technical operations and ensure ... This position is not located in the aforementioned locations but applications for remote work may ...
Provides data, analysis and recommendations to support multiple technical operations and ensure ... This position is not located in the aforementioned locations but applications for remote work may ...
Provides data, analysis and recommendations to support multiple technical operations and ensure ... This position is not located in the aforementioned locations but applications for remote work may ...
Provides data, analysis and recommendations to support multiple technical operations and ensure ... This position is not located in the aforementioned locations but applications for remote work may ...
Entry Level Technical Support Analyst Remote information
See salary details
$15.38 - $17.94
9% of jobs
$17.94 - $20.50
12% of jobs
$21.22 is the 25th percentile. Wages below this are outliers.
$20.50 - $23.06
16% of jobs
The median wage is $24.94 / hr.
$23.06 - $25.61
18% of jobs
$25.61 - $28.17
12% of jobs
$30.15 is the 75th percentile. Wages above this are outliers.
$28.17 - $30.73
11% of jobs
$30.73 - $33.28
10% of jobs
$33.28 - $35.84
6% of jobs
$35.84 - $38.40
3% of jobs
$38.40 - $40.95
1% of jobs
$40.95 - $43.51
2% of jobs
$15
$27
$43
How much do entry level technical support analyst remote jobs pay per hour?
As of May 29, 2026, the average hourly pay for entry level technical support analyst remote in the United States is $27.54, according to ZipRecruiter salary data. Most workers in this role earn between $21.63 and $31.25 per hour, depending on experience, location, and employer.
What is the difference between Entry Level Technical Support Analyst Remote vs Help Desk Technician?
| Aspect | Entry Level Technical Support Analyst Remote | Help Desk Technician |
|---|---|---|
| Certifications | Basic certifications like CompTIA A+ often preferred | Similar certifications, often the same |
| Work Environment | Remote, home-based support for technical issues | Typically on-site or remote, assisting end-users |
| Industry Usage | Common in IT, tech companies, and support services | Widespread across various industries including healthcare, education, and corporate |
| Job Focus | Diagnosing and resolving technical problems remotely | Providing technical assistance and troubleshooting |
Both roles involve technical troubleshooting and may require similar certifications. The main difference is that Entry Level Technical Support Analysts often work remotely and focus on diagnosing issues remotely, while Help Desk Technicians may work on-site or remotely, providing direct support to end-users. Understanding these distinctions can help job seekers target the right position based on their skills and preferences.
More about Entry Level Technical Support Analyst Remote jobs
What cities are hiring for Entry Level Technical Support Analyst Remote jobs? Cities with the most Entry Level Technical Support Analyst Remote job openings:
What are the most commonly searched types of Technical Support Analyst Remote jobs? The most popular types of Technical Support Analyst Remote jobs are:
What states have the most Entry Level Technical Support Analyst Remote jobs? States with the most job openings for Entry Level Technical Support Analyst Remote jobs include:
What job categories do people searching Entry Level Technical Support Analyst Remote jobs look for? The top searched job categories for Entry Level Technical Support Analyst Remote jobs are:
Other
Medical, Dental, Life, Retirement
Posted 3 days ago
Job description
Job Title:Technical Support Analyst
Location:Fully Remote - D.C. Metro Area
Employment Type:Full-Time
Job Summary
TheTechnical Support Analyst willbe requiredto handle internal and external customer interactions via email, phone, online and/or messaging applications in support of Zscaler's FedRAMP Cloud Solutions. The job responsibilities encompass coordination and collaboration with Federal Sales, Pre-Sales, Support, and Finance for new Support requests as well as working directly with Zscaler Engineering. The Analyst should bedetail-oriented,process-driven,and proactive in responding to and handling different queries.
Key Responsibilities
Ability to adhere to FedRAMP compliance requirements/assigned tasks
Engage with multiple teams and act as POC for Federal Provisioning needs
All support personnel will pass the following courses and achieve the following certifications within the first90 daysof hire:
Zscaler for Users Essentials (Certification)
Zscaler for Users Advanced (Certification)
Other - As specified by Client over the lifecycle of the Agreement (certifications and training may vary as the availability\offering\technology changes)
Answering product related queries through Client's Case application and inbound calls. Meeting SLAs. Ensure consistent Customer satisfaction (NPS/CSAT).
Document all Customer communication in Client's Case application
Escalate cases to the next Skill Levelin a timely manner
Constantly work on upgrading tech and product skills.
Qualifications
Required:
2+ Years of Product Support experience, troubleshooting basic product/network issues
Must be a U.S. Citizen
Desired:
Associate's degree in information technology or related field or equivalent industry certifications
Additional Benefits
Performance Bonuses and annual salary reviews
Health,dental,and visioninsurance
Short Term Disability, Long Term Disability, and Life Insurance
401(k) plan with company match
Opportunities for professional growth and development
A collaborative and inclusive work environment
ATG is an Equal Opportunity/Affirmative Action Employer.All qualified applicants will receive consideration for employment without regard to race, religion, creed, color, national origin, ancestry, sex (including pregnancy, childbirth, breastfeeding, or medical conditions related to pregnancy, childbirth, or breastfeeding), age, medical condition, marital or domestic partner status, sexual orientation, gender, gender identity, gender expression and transgender status, mental disability or physical disability, genetic information, military or veteran status, citizenship, low-income status or any other status or characteristic protected by applicable law. Learn more about your rights under Federal EEO laws and supplemental language.
About Athena Technology Group
Sourced by ZipRecruiter
Industry
Public administration
Company size
51 - 200 Employees
Headquarters location
Herndon, VA, US
Year founded
2010