Technical Support Analyst
Denver, CO · Remote
Role Overview: We're looking for a Remote Technical Support Analyst who loves solving problems and ... providing exceptional customer experiences. You'll be the first line of technical assistance for ...
Denver, CO · Remote
Role Overview: We're looking for a Remote Technical Support Analyst who loves solving problems and ... providing exceptional customer experiences. You'll be the first line of technical assistance for ...
Denver, CO · Remote
Role Overview: We're looking for a Remote Technical Support Analyst who loves solving problems and ... providing exceptional customer experiences. You'll be the first line of technical assistance for ...
Hybrid - Orlando, Florida, US or Remote, US • Responsibilities * Deliver high-quality technical ... Analyze customer support data to identify recurring issues, pain points, and opportunities for ...
Hybrid - Orlando, Florida, US or Remote, US • Responsibilities * Deliver high-quality technical ... Analyze customer support data to identify recurring issues, pain points, and opportunities for ...
Lombard, IL · On-site +1
The ideal candidate is highly responsive, organized, customer-focused, and capable of troubleshooting technical issues while supporting both office-based and remote employees. This individual will ...
Lombard, IL · On-site +1
The ideal candidate is highly responsive, organized, customer-focused, and capable of troubleshooting technical issues while supporting both office-based and remote employees. This individual will ...
Lombard, IL · On-site +1
The ideal candidate is highly responsive, organized, customer-focused, and capable of troubleshooting technical issues while supporting both office-based and remote employees. This individual will ...
Quick apply
Lombard, IL · On-site +1
The ideal candidate is highly responsive, organized, customer-focused, and capable of troubleshooting technical issues while supporting both office-based and remote employees. This individual will ...
Columbia, SC · On-site +1
$29K - $69K/mo
Your skills and experience 2 years' work experience supporting customers remotely in a technical ... remote access software Highschool Diploma or GED (General Educational Development) The base ...
Columbia, SC · On-site +1
$29K - $69K/mo
Your skills and experience 2 years' work experience supporting customers remotely in a technical ... remote access software Highschool Diploma or GED (General Educational Development) The base ...
Atlanta, GA · On-site +1
$23 - $30/hr
The Technical Analyst also provides support for web portal functionality, delivers client training, manages cases through resolution, and plays a critical role in driving overall client satisfaction ...
Atlanta, GA · On-site +1
$23 - $30/hr
The Technical Analyst also provides support for web portal functionality, delivers client training, manages cases through resolution, and plays a critical role in driving overall client satisfaction ...
$60K - $82K/yr
Why This Role Matters We're looking for a highly capable, fast-thinking Technical Support Analyst to help manage the increasing volume of technical support requests from our merchants (a Tabs ...
$60K - $82K/yr
Why This Role Matters We're looking for a highly capable, fast-thinking Technical Support Analyst to help manage the increasing volume of technical support requests from our merchants (a Tabs ...
Position Overview The Technical Support Analyst provides intermediate-level customer support for IDR Gateway sign-up, sign-in, organization setup, organization association, and user management ...
Position Overview The Technical Support Analyst provides intermediate-level customer support for IDR Gateway sign-up, sign-in, organization setup, organization association, and user management ...
Effective communication, analytical, and critical thinking skills are required to help our ... Experience providing technical support to remote customers * Excellent verbal and written ...
Effective communication, analytical, and critical thinking skills are required to help our ... Experience providing technical support to remote customers * Excellent verbal and written ...
Position Overview The Technical Support Analyst provides intermediate-level customer support for IDR Gateway sign-up, sign-in, organization setup, organization association, and user management ...
Position Overview The Technical Support Analyst provides intermediate-level customer support for IDR Gateway sign-up, sign-in, organization setup, organization association, and user management ...
ADP is hiring a Technical Support Analyst II. in this position you will provide technical support ... Provide on-site assistance on issues that could not be resolved via remote tools, ie. deliver ...
ADP is hiring a Technical Support Analyst II. in this position you will provide technical support ... Provide on-site assistance on issues that could not be resolved via remote tools, ie. deliver ...
Buffalo, NY · On-site +1
$65K - $75K/yr
The Technical Support Analyst II works with internal employees as well as external customers to ... Desktop support - desk side and remote phone support * Provide 1st and 2nd level help desk support ...
Quick apply
Buffalo, NY · On-site +1
$65K - $75K/yr
The Technical Support Analyst II works with internal employees as well as external customers to ... Desktop support - desk side and remote phone support * Provide 1st and 2nd level help desk support ...
Buffalo, NY · On-site +1
$65K - $75K/yr
The Technical Support Analyst II works with internal employees as well as external customers to ... Desktop support - desk side and remote phone support * Provide 1st and 2nd level help desk support ...
Quick apply
Buffalo, NY · On-site +1
$65K - $75K/yr
The Technical Support Analyst II works with internal employees as well as external customers to ... Desktop support - desk side and remote phone support * Provide 1st and 2nd level help desk support ...
Buffalo, NY · On-site +1
$65K - $75K/yr
The Technical Support Analyst II works with internal employees as well as external customers to ... Desktop support - desk side and remote phone support * Provide 1st and 2nd level help desk support ...
Quick apply
Buffalo, NY · On-site +1
$65K - $75K/yr
The Technical Support Analyst II works with internal employees as well as external customers to ... Desktop support - desk side and remote phone support * Provide 1st and 2nd level help desk support ...
... Analyst to provide IT service and support primarily through phone, email, chat, and remote ... technical and interpersonal skills. Responsibilities : • Receive, troubleshoot and resolve, or ...
... Analyst to provide IT service and support primarily through phone, email, chat, and remote ... technical and interpersonal skills. Responsibilities : • Receive, troubleshoot and resolve, or ...
ITSM Support Analyst Remote The ITSM Support Analyst provides configuration and administrative ... Act as a technical resource to others to resolve problems, issues, errors, queries, and reports as ...
ITSM Support Analyst Remote The ITSM Support Analyst provides configuration and administrative ... Act as a technical resource to others to resolve problems, issues, errors, queries, and reports as ...
Jacksonville, FL · On-site +1
$75K - $100K/yr
eDiscovery & Litigation Support Analyst- Remote, FLORIDA-based Department: Legal Operations ... If you take pride in accuracy, enjoy solving technical problems, and are excited about how tools ...
Jacksonville, FL · On-site +1
$75K - $100K/yr
eDiscovery & Litigation Support Analyst- Remote, FLORIDA-based Department: Legal Operations ... If you take pride in accuracy, enjoy solving technical problems, and are excited about how tools ...
Software Support Analyst Tier II DEPARTMENT: Public Sector REPORTS TO: Team Lead JOB LOCATION ... technical support for our proprietary software applications via phone, email and remote access in a ...
Software Support Analyst Tier II DEPARTMENT: Public Sector REPORTS TO: Team Lead JOB LOCATION ... technical support for our proprietary software applications via phone, email and remote access in a ...
Software Support Analyst Tier II DEPARTMENT: Public Admin & ERP REPORTS TO: Team Lead JOB LOCATION ... technical support for our proprietary software applications via phone, email and remote access in a ...
Software Support Analyst Tier II DEPARTMENT: Public Admin & ERP REPORTS TO: Team Lead JOB LOCATION ... technical support for our proprietary software applications via phone, email and remote access in a ...
Software Support Analyst Tier II DEPARTMENT: Public Admin & ERP REPORTS TO: Team Lead JOB LOCATION ... technical support for our proprietary software applications via phone, email and remote access in a ...
Software Support Analyst Tier II DEPARTMENT: Public Admin & ERP REPORTS TO: Team Lead JOB LOCATION ... technical support for our proprietary software applications via phone, email and remote access in a ...
$15.38 - $17.94
9% of jobs
$17.94 - $20.50
12% of jobs
$21.22 is the 25th percentile. Wages below this are outliers.
$20.50 - $23.06
16% of jobs
The median wage is $24.94 / hr.
$23.06 - $25.61
18% of jobs
$25.61 - $28.17
12% of jobs
$30.15 is the 75th percentile. Wages above this are outliers.
$28.17 - $30.73
11% of jobs
$30.73 - $33.28
10% of jobs
$33.28 - $35.84
6% of jobs
$35.84 - $38.40
3% of jobs
$38.40 - $40.95
1% of jobs
$40.95 - $43.51
2% of jobs
$15
$27
$43
| Aspect | Entry Level Technical Support Analyst Remote | Help Desk Technician |
|---|---|---|
| Certifications | Basic certifications like CompTIA A+ often preferred | Similar certifications, often the same |
| Work Environment | Remote, home-based support for technical issues | Typically on-site or remote, assisting end-users |
| Industry Usage | Common in IT, tech companies, and support services | Widespread across various industries including healthcare, education, and corporate |
| Job Focus | Diagnosing and resolving technical problems remotely | Providing technical assistance and troubleshooting |
Both roles involve technical troubleshooting and may require similar certifications. The main difference is that Entry Level Technical Support Analysts often work remotely and focus on diagnosing issues remotely, while Help Desk Technicians may work on-site or remotely, providing direct support to end-users. Understanding these distinctions can help job seekers target the right position based on their skills and preferences.

Full-time
Posted 26 days ago
This is a remote position.