The Operations and Support Analyst is responsible for managing and monitoring system batch jobs to ... technical inquiries and delivering high-quality support to both onsite and remote employees
The Operations and Support Analyst is responsible for managing and monitoring system batch jobs to ... technical inquiries and delivering high-quality support to both onsite and remote employees
Operations & Support Analyst
Hebron, OH · On-site
The Operations and Support Analyst is responsible for managing and monitoring system batch jobs to ... technical inquiries and delivering high-quality support to both onsite and remote employees
Operations & Support Analyst
Hebron, OH · On-site
The Operations and Support Analyst is responsible for managing and monitoring system batch jobs to ... technical inquiries and delivering high-quality support to both onsite and remote employees
Operations & Support Analyst
Hebron, OH · On-site
... technical inquiries and delivering high-quality support to both onsite and remote employees • ... analysis, documentation, system management (jobs, errors, security) and troubleshooting • ...
Operations & Support Analyst
Hebron, OH · On-site
... technical inquiries and delivering high-quality support to both onsite and remote employees • ... analysis, documentation, system management (jobs, errors, security) and troubleshooting • ...
Technical Support
Columbus, OH · On-site
$20 - $22/hr
... analytics Technical Proficiency: • Leverage the chat tooling and ticketing platform effectively • Provide high-quality end-user technical support related to enterprise software and hardware • ...
Quick apply
Technical Support
Columbus, OH · On-site
$20 - $22/hr
... analytics Technical Proficiency: • Leverage the chat tooling and ticketing platform effectively • Provide high-quality end-user technical support related to enterprise software and hardware • ...
Operations & Support Analyst
Hebron, OH · On-site
$55K - $65K/yr
The Operations and Support Analyst is responsible for managing and monitoring system batch jobs to ... technical inquiries and delivering high-quality support to both onsite and remote employees
Operations & Support Analyst
Hebron, OH · On-site
$55K - $65K/yr
The Operations and Support Analyst is responsible for managing and monitoring system batch jobs to ... technical inquiries and delivering high-quality support to both onsite and remote employees
Provide analysis and troubleshooting for complex technical problems related to operations, service ... Provide eyes and hands for our remote network team. * Roll out new IT equipment (computers ...
Provide analysis and troubleshooting for complex technical problems related to operations, service ... Provide eyes and hands for our remote network team. * Roll out new IT equipment (computers ...
... email, remote connection, etc., to troubleshoot, diagnose and assist customers in resolving ... analytical and problem-solving abilities. Preferred : • Preferred knowledge of programming ...
... email, remote connection, etc., to troubleshoot, diagnose and assist customers in resolving ... analytical and problem-solving abilities. Preferred : • Preferred knowledge of programming ...
Provide analysis and troubleshooting for complex technical problems related to operations, service ... Provide eyes and hands for our remote network team. * Roll out new IT equipment (computers ...
Provide analysis and troubleshooting for complex technical problems related to operations, service ... Provide eyes and hands for our remote network team. * Roll out new IT equipment (computers ...
Must exhibit strong problem-solving and analytical skills to understand complex problems and ... Excellent opportunities for advancement in a stable long-term career * #LI-KS1 #LI-Remote Pay range ...
Must exhibit strong problem-solving and analytical skills to understand complex problems and ... Excellent opportunities for advancement in a stable long-term career * #LI-KS1 #LI-Remote Pay range ...
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Desktop Support Analyst
Columbus, OH · On-site
$25 - $30/hr
Responsible for serving as the first point of contact for end-user technical support, providing ... Familiarity with remote support tools and techniques. * Certifications preferred: * * CompTIA A ...
Quick apply
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Desktop Support Analyst
Columbus, OH · On-site
$25 - $30/hr
Responsible for serving as the first point of contact for end-user technical support, providing ... Familiarity with remote support tools and techniques. * Certifications preferred: * * CompTIA A ...
Salesforce Business Analyst Position is remote; but travel to Columbus is required as needed for on ... technical specifications for custom developments and system integrations requirements • Manage ...
Quick apply
Salesforce Business Analyst Position is remote; but travel to Columbus is required as needed for on ... technical specifications for custom developments and system integrations requirements • Manage ...
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Cybersecurity Risk Analyst (REMOTE)
Columbus, OH · Remote
$90K - $100K/yr
The Risk Analyst performs annual reviews to support effective continuous monitoring and to ensure ... Bachelor's degree in Computer Science, Mathematics, Engineering or technical discipline and 10 ...
Quick apply
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Cybersecurity Risk Analyst (REMOTE)
Columbus, OH · Remote
$90K - $100K/yr
The Risk Analyst performs annual reviews to support effective continuous monitoring and to ensure ... Bachelor's degree in Computer Science, Mathematics, Engineering or technical discipline and 10 ...
Comfortable supporting both on-site users and remote users across multiple locations * Strong ... and analyze information and infrastructure to help fuel innovation and drive their businesses ...
Comfortable supporting both on-site users and remote users across multiple locations * Strong ... and analyze information and infrastructure to help fuel innovation and drive their businesses ...
Comfortable supporting both on-site users and remote users across multiple locations * Strong ... and analyze information and infrastructure to help fuel innovation and drive their businesses ...
Comfortable supporting both on-site users and remote users across multiple locations * Strong ... and analyze information and infrastructure to help fuel innovation and drive their businesses ...
Comfortable supporting both on-site users and remote users across multiple locations * Strong ... and analyze information and infrastructure to help fuel innovation and drive their businesses ...
Comfortable supporting both on-site users and remote users across multiple locations * Strong ... and analyze information and infrastructure to help fuel innovation and drive their businesses ...
Comfortable supporting both on-site users and remote users across multiple locations * Strong ... and analyze information and infrastructure to help fuel innovation and drive their businesses ...
Comfortable supporting both on-site users and remote users across multiple locations * Strong ... and analyze information and infrastructure to help fuel innovation and drive their businesses ...
Comfortable supporting both on-site users and remote users across multiple locations * Strong ... and analyze information and infrastructure to help fuel innovation and drive their businesses ...
Comfortable supporting both on-site users and remote users across multiple locations * Strong ... and analyze information and infrastructure to help fuel innovation and drive their businesses ...
Entry-Level IT Support Associate Overnight (F)
Upper Arlington, OH · On-site
$32K - $40K/yr
We will cover the costs up front for our IT Support Associates to obtain relevant technical ... Strong analytical and independent problem-solving skills. * Ability to prioritize and multitask in ...
Quick apply
Entry-Level IT Support Associate Overnight (F)
Upper Arlington, OH · On-site
$32K - $40K/yr
We will cover the costs up front for our IT Support Associates to obtain relevant technical ... Strong analytical and independent problem-solving skills. * Ability to prioritize and multitask in ...
Comfortable supporting both on-site users and remote users across multiple locations * Strong ... and analyze information and infrastructure to help fuel innovation and drive their businesses ...
Comfortable supporting both on-site users and remote users across multiple locations * Strong ... and analyze information and infrastructure to help fuel innovation and drive their businesses ...
Entry-Level IT Support Associate Overnight (F)
Upper Arlington, OH · On-site
$32K - $40K/yr
If you are looking for an opportunity to gain valuable technical on-the-job training and experience ... Strong analytical and independent problem-solving skills. * Ability to prioritize and multitask in ...
Entry-Level IT Support Associate Overnight (F)
Upper Arlington, OH · On-site
$32K - $40K/yr
If you are looking for an opportunity to gain valuable technical on-the-job training and experience ... Strong analytical and independent problem-solving skills. * Ability to prioritize and multitask in ...
Entry Level Technical Support Analyst Remote information
See salary details
$15.38 - $17.94
9% of jobs
$17.94 - $20.50
12% of jobs
$21.22 is the 25th percentile. Wages below this are outliers.
$20.50 - $23.06
16% of jobs
The median wage is $24.94 / hr.
$23.06 - $25.61
18% of jobs
$25.61 - $28.17
12% of jobs
$30.15 is the 75th percentile. Wages above this are outliers.
$28.17 - $30.73
11% of jobs
$30.73 - $33.28
10% of jobs
$33.28 - $35.84
6% of jobs
$35.84 - $38.40
3% of jobs
$38.40 - $40.95
1% of jobs
$40.95 - $43.51
2% of jobs
$15
$27
$43
How much do entry level technical support analyst remote jobs pay per hour?
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Re-posted 9 days ago
Job description
POSITION SUMMARY:
The Operations and Support Analyst is responsible for managing and monitoring system batch jobs to ensure system integrity, stability, and up time. This role also provides technical support to corporate, warehouse and field associates, troubleshooting hardware, software, mobile devices, printers, and other peripherals. As part of the IT Operations and Support team, the analyst enhances productivity by responding to service requests, performing installations and training, and resolving technical issues. The ideal candidate is detail-oriented, quality-driven, and a strong communicator who thrives in a collaborative, support-focused environment.
POSITION RESPONSIBILITIES:
- Manage and monitor corporate application operational jobs for optimal performance (SAP, SQL, Other system/scheduling tools) and maintain documentation for our corporate operational jobs
- Monitor operational jobs for application, network and infrastructure services (Office 365, VM host and file level backup, EDR and others)
- Perform SAP application support including analysis, documentation, system management (jobs, errors, security) and troubleshooting
- IT support for a variety of technical inquiries and delivering high-quality support to both onsite and remote employees
- Ability to work multiple concurrent issues using a ticket management system
- Identify patterns of support requests which may be indicative of systemic issues
- Clearly communicate and document each support request with detail
- Manage administrative personnel changes (New Hires, Transfers, Off-Boarding, etc.,)
- Follow department policies and procedures with accuracy
- Manage asset management system
- Manage and follow processes for system monitoring and alerting
- Demonstrated appropriate working knowledge of corporate systems
- Demonstrated successful task management experience
- Demonstrated ability to comprehend and solve complex business and technical issues
- Outstanding ability to learn new applications and technologies
- Ability to learn from technical experts
- Ability to support common office applications such Microsoft Office 365, Azure AD, Microsoft Teams, Adobe Acrobat, and others as required
- Working knowledge of mobile devices, PC hardware, networking, infrastructure and operational management
- Special projects, as assigned
POSITION REQUIREMENTS:
- Bachelor’s degree in information technology, Computer Science, or a related field (or equivalent experience)
- 2–5 years of experience in IT operations, systems support, or infrastructure monitoring
- Proficiency with monitoring tools (e.g., SAP, SQL, back-up solutions, EDR, or similar)
- Resolve issues prior to business hours including responding to issues outside of normal working hours
- Excellent troubleshooting and communication skills
- Ability to travel (minimal)