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Entry Level Technical Support Analyst Remote Jobs in Tennessee

i3 Verticals

Software Support Analyst I

Piney Flats, TN · Remote

Software Support Analyst I REPORTS TO: Team Lead JOB LOCATION: Piney Flats, TN TRAVEL: 5-10% travel ... technical support for our proprietary software applications via phone, email and remote access in a ...

Wellpath

Compliance Analyst (Remote)

Franklin, TN · Remote

How you make a difference The Compliance Analyst supports the coding compliance and audit program through data collection, analysis, routine coding audits, and report preparation. This role conducts ...

Premise Health

Epic MyChart Analyst - Remote

Brentwood, TN · On-site +1

$60K - $84K/yr

This is a Full Time, remote, Epic MyChart Analyst role. What You'll Do * Plans, designs, implements ... Supports applications throughout all phases of implementation. * Delivers post-implementation ...

Canon Medical Systems

Field Service Eng

Memphis, TN · Remote

Collaborates with the Clinical Support Team at the CMSU Solutions Center to analyze and identify solutions to customer issues using product knowledge and remote tools. * Escalates technical issues ...

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Entry Level Technical Support Analyst Remote information

What is the difference between Entry Level Technical Support Analyst Remote vs Help Desk Technician?

AspectEntry Level Technical Support Analyst RemoteHelp Desk Technician
CertificationsBasic certifications like CompTIA A+ often preferredSimilar certifications, often the same
Work EnvironmentRemote, home-based support for technical issuesTypically on-site or remote, assisting end-users
Industry UsageCommon in IT, tech companies, and support servicesWidespread across various industries including healthcare, education, and corporate
Job FocusDiagnosing and resolving technical problems remotelyProviding technical assistance and troubleshooting

Both roles involve technical troubleshooting and may require similar certifications. The main difference is that Entry Level Technical Support Analysts often work remotely and focus on diagnosing issues remotely, while Help Desk Technicians may work on-site or remotely, providing direct support to end-users. Understanding these distinctions can help job seekers target the right position based on their skills and preferences.

What are the most commonly searched types of Technical Support Analyst Remote jobs in Tennessee? The most popular types of Technical Support Analyst Remote jobs in Tennessee are:
What are popular job titles related to Entry Level Technical Support Analyst Remote jobs in Tennessee? For Entry Level Technical Support Analyst Remote jobs in Tennessee, the most frequently searched job titles are:
What job categories do people searching Entry Level Technical Support Analyst Remote jobs in Tennessee look for? The top searched job categories for Entry Level Technical Support Analyst Remote jobs in Tennessee are:
What cities in Tennessee are hiring for Entry Level Technical Support Analyst Remote jobs? Cities in Tennessee with the most Entry Level Technical Support Analyst Remote job openings:
Entry Level Technical Support Analyst Remote jobs near you
Infographic showing various Entry Level Technical Support Analyst Remote job openings in Tennessee as of July 2026, with employment types broken down into 2% Locum Tenens, 84% Full Time, 9% Part Time, 1% Temporary, and 4% Contract. Highlights an 85% Physical, 6% Hybrid, and 9% Remote job distribution.

Software Support Analyst I

i3 Verticals

Piney Flats, TN • Remote

Full-time

Posted 23 days ago

i3 Verticals rating

7.6

Company rating: 7.6 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

156th of 246 rated software companies

Job description

JOB TITLE: Software Support Analyst I

REPORTS TO: Team Lead

JOB LOCATION: Piney Flats, TN

TRAVEL: 5-10% travel required

ESSENTIAL DUTIES & RESPONSIBILITIES:

  • Provide front-line technical support for our proprietary software applications via phone, email and remote access in a timely manner to external clients.
  • Build and maintain effective relationships with team members, management, in-house software developers and clients.
  • Identify, troubleshoot and resolve application issues.
  • Communicate and escalate issues that cannot be resolved to the appropriate team member(s).
  • Document all reported issues and task details; analyze gathered data.
  • Deploy and provide training on software applications to new clients and new versions to current clients.

MINIMUM QUALIFICATIONS (EDUCATION AND EXPERIENCE): 

  • High school diploma or equivalent
  • Two (2) years related experience
  • Must have a proficient understanding of computer and technical concepts
  • Must have strong troubleshooting skills
  • Must have strong verbal and written communication skills
  • Ability to prioritize workload and manage multiple responsibilities effectively

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