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Entry Level Technical Support Analyst Remote Jobs in Louisiana

Experience working in a customer support or technical support environment. * Excellent ... Strong analytical and problem-solving skills. * Ability to prioritize and manage multiple ...

Experience working in a customer support or technical support environment. * Excellent ... Strong analytical and problem-solving skills. * Ability to prioritize and manage multiple ...

Remote in San Jose, Costa Rica / Hybrid in Lafayette LA. Hours: Available to work core hours aligned with Central (CST) time zone Role Overview: As a Tier 1 Technical Support Specialist, you will ...

Position: Entry-Level Manager - Leadership Development Track (Remote) If you're driven, coachable ... Coach and support a team of agents to reach and exceed performance goals Lead by example through ...

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Entry Level Technical Support Analyst Remote information

What is the difference between Entry Level Technical Support Analyst Remote vs Help Desk Technician?

AspectEntry Level Technical Support Analyst RemoteHelp Desk Technician
CertificationsBasic certifications like CompTIA A+ often preferredSimilar certifications, often the same
Work EnvironmentRemote, home-based support for technical issuesTypically on-site or remote, assisting end-users
Industry UsageCommon in IT, tech companies, and support servicesWidespread across various industries including healthcare, education, and corporate
Job FocusDiagnosing and resolving technical problems remotelyProviding technical assistance and troubleshooting

Both roles involve technical troubleshooting and may require similar certifications. The main difference is that Entry Level Technical Support Analysts often work remotely and focus on diagnosing issues remotely, while Help Desk Technicians may work on-site or remotely, providing direct support to end-users. Understanding these distinctions can help job seekers target the right position based on their skills and preferences.

What are the most commonly searched types of Technical Support Analyst Remote jobs in Louisiana?

The most popular types of Technical Support Analyst Remote jobs in Louisiana are:

What are popular job titles related to Entry Level Technical Support Analyst Remote jobs in Louisiana?

For Entry Level Technical Support Analyst Remote jobs in Louisiana, the most frequently searched job titles are:

What job categories do people searching Entry Level Technical Support Analyst Remote jobs in Louisiana look for?

The top searched job categories for Entry Level Technical Support Analyst Remote jobs in Louisiana are:

What cities in Louisiana are hiring for Entry Level Technical Support Analyst Remote jobs?

Cities in Louisiana with the most Entry Level Technical Support Analyst Remote job openings:

Infographic showing various Entry Level Technical Support Analyst Remote job openings in Louisiana as of July 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, 1% Temporary, and 3% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution.

Software Support Analyst I (Remote - Louisiana Territory Required)

i3 Verticals

Shreveport, LA • Remote

Full-time

Re-posted 14 days ago


i3 Verticals rating

7.6

Company rating: 7.6 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

157th of 247 rated software companies


Job description

JOB TITLE: Software Support Analyst I

REPORTS TO: Team Lead

JOB LOCATION: Remote Louisiana

TRAVEL: 5-10% travel required

ESSENTIAL DUTIES & RESPONSIBILITIES:

  • Provide front-line technical support for our proprietary software applications via phone, email and remote access in a timely manner to external clients.
  • Build and maintain effective relationships with team members, management, in-house software developers and clients.
  • Identify, troubleshoot and resolve application issues.
  • Communicate and escalate issues that cannot be resolved to the appropriate team member(s).
  • Document all reported issues and task details; analyze gathered data.
  • Deploy and provide training on software applications to new clients and new versions to current clients.

MINIMUM QUALIFICATIONS (EDUCATION AND EXPERIENCE): 

  • High school diploma or equivalent
  • Two (2) years related experience
  • Must have a proficient understanding of computer and technical concepts
  • Must have strong troubleshooting skills
  • Must have strong verbal and written communication skills
  • Ability to prioritize workload and manage multiple responsibilities effectively

What i3 Verticals employees say

Pay

Benefits

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