Software Support Analyst I REPORTS TO: Team Lead JOB LOCATION: Remote Louisiana TRAVEL: 5-10% ... Provide front-line technical support for our proprietary software applications via phone, email and ...
Software Support Analyst I REPORTS TO: Team Lead JOB LOCATION: Remote Louisiana TRAVEL: 5-10% ... Provide front-line technical support for our proprietary software applications via phone, email and ...
Software Support Analyst I REPORTS TO: Team Lead JOB LOCATION: Remote Louisiana TRAVEL: 5-10% ... Provide front-line technical support for our proprietary software applications via phone, email and ...
Software Support Analyst I REPORTS TO: Team Lead JOB LOCATION: Remote Louisiana TRAVEL: 5-10% ... Provide front-line technical support for our proprietary software applications via phone, email and ...
Experience working in a customer support or technical support environment. * Excellent ... Strong analytical and problem-solving skills. * Ability to prioritize and manage multiple ...
Experience working in a customer support or technical support environment. * Excellent ... Strong analytical and problem-solving skills. * Ability to prioritize and manage multiple ...
Experience working in a customer support or technical support environment. * Excellent ... Strong analytical and problem-solving skills. * Ability to prioritize and manage multiple ...
Experience working in a customer support or technical support environment. * Excellent ... Strong analytical and problem-solving skills. * Ability to prioritize and manage multiple ...
Experience working in a customer support or technical support environment. * Excellent ... Strong analytical and problem-solving skills. * Ability to prioritize and manage multiple ...
Experience working in a customer support or technical support environment. * Excellent ... Strong analytical and problem-solving skills. * Ability to prioritize and manage multiple ...
(Remote) Support Analyst
Iowa, LA · Remote
Experience working in a customer support or technical support environment. * Excellent ... Strong analytical and problem-solving skills. * Ability to prioritize and manage multiple ...
(Remote) Support Analyst
Iowa, LA · Remote
Experience working in a customer support or technical support environment. * Excellent ... Strong analytical and problem-solving skills. * Ability to prioritize and manage multiple ...
(Remote) Support Analyst
Iowa, LA · Remote
Experience working in a customer support or technical support environment. * Excellent ... Strong analytical and problem-solving skills. * Ability to prioritize and manage multiple ...
(Remote) Support Analyst
Iowa, LA · Remote
Experience working in a customer support or technical support environment. * Excellent ... Strong analytical and problem-solving skills. * Ability to prioritize and manage multiple ...
(Remote) Support Analyst
Iowa, LA · Remote
Experience working in a customer support or technical support environment. * Excellent ... Strong analytical and problem-solving skills. * Ability to prioritize and manage multiple ...
(Remote) Support Analyst
Iowa, LA · Remote
Experience working in a customer support or technical support environment. * Excellent ... Strong analytical and problem-solving skills. * Ability to prioritize and manage multiple ...
At Cayenta, our Support Analysts play a critical role in helping customers resolve system issues ... Develop deep functional and technical knowledge of our ERP applications, with a focus on Human ...
At Cayenta, our Support Analysts play a critical role in helping customers resolve system issues ... Develop deep functional and technical knowledge of our ERP applications, with a focus on Human ...
(Remote) Support Analyst
Iowa, LA · Remote
At Cayenta, our Support Analysts play a critical role in helping customers resolve system issues ... Develop deep functional and technical knowledge of our ERP applications, with a focus on Human ...
(Remote) Support Analyst
Iowa, LA · Remote
At Cayenta, our Support Analysts play a critical role in helping customers resolve system issues ... Develop deep functional and technical knowledge of our ERP applications, with a focus on Human ...
$70K - $85K/yr
This role is currently remote, and the position's core hours are North American. This position will ... Provides courteous, efficient, and professional technical support by phone and email to customers ...
$70K - $85K/yr
This role is currently remote, and the position's core hours are North American. This position will ... Provides courteous, efficient, and professional technical support by phone and email to customers ...
Support Analyst II
New Orleans, LA · Remote
Job Purpose The Support Analyst II provides intermediate technical support within Exigo's managed ... Monitoring, Remote Tools & Infrastructure Support · Use remote support, monitoring, and endpoint ...
Support Analyst II
New Orleans, LA · Remote
Job Purpose The Support Analyst II provides intermediate technical support within Exigo's managed ... Monitoring, Remote Tools & Infrastructure Support · Use remote support, monitoring, and endpoint ...
Support Analyst II
Baton Rouge, LA · Remote
Job Purpose The Support Analyst II provides intermediate technical support within Exigo's managed ... Monitoring, Remote Tools & Infrastructure Support · Use remote support, monitoring, and endpoint ...
Support Analyst II
Baton Rouge, LA · Remote
Job Purpose The Support Analyst II provides intermediate technical support within Exigo's managed ... Monitoring, Remote Tools & Infrastructure Support · Use remote support, monitoring, and endpoint ...
This remote role welcomes candidates anywhere in the US. Preference will be given to candidates who ... Support, QA, and Engineering teams to improve customer outcomes. * Analyze existing systems to ...
This remote role welcomes candidates anywhere in the US. Preference will be given to candidates who ... Support, QA, and Engineering teams to improve customer outcomes. * Analyze existing systems to ...
... Analyst to join the Revenue Cycle Access & Enrollment team. This is a full-time, remote opportunity ... supporting documentation to assure that all facilities and clinical providers as applicable are ...
... Analyst to join the Revenue Cycle Access & Enrollment team. This is a full-time, remote opportunity ... supporting documentation to assure that all facilities and clinical providers as applicable are ...
... IT solutions. REMOTE SUPPORT TECHNICIAN Global Data Systems, a successful growing technology ... Provide troubleshooting and technical support via phone, email, & web based tools. * Demonstrate ...
... IT solutions. REMOTE SUPPORT TECHNICIAN Global Data Systems, a successful growing technology ... Provide troubleshooting and technical support via phone, email, & web based tools. * Demonstrate ...
Remote Services Techinician
Lafayette, LA · On-site +1
... IT solutions. REMOTE SUPPORT TECHNICIAN Global Data Systems, a successful growing technology ... Provide troubleshooting and technical support via phone, email, & web based tools. * Demonstrate ...
Remote Services Techinician
Lafayette, LA · On-site +1
... IT solutions. REMOTE SUPPORT TECHNICIAN Global Data Systems, a successful growing technology ... Provide troubleshooting and technical support via phone, email, & web based tools. * Demonstrate ...
The role works closely with Support, Product, R&D, and other departments; however, product ... Proven communication, analytical, training, and problem-solving skills are essential. This remote ...
New
The role works closely with Support, Product, R&D, and other departments; however, product ... Proven communication, analytical, training, and problem-solving skills are essential. This remote ...
New
Support development of new products * Review work of peers and provide training to junior analysts ... We embrace a remote-first culture through our Flexible Workplace. Most employees hold Home-Flex ...
Support development of new products * Review work of peers and provide training to junior analysts ... We embrace a remote-first culture through our Flexible Workplace. Most employees hold Home-Flex ...
Support development of new products * Review work of peers and provide training to junior analysts ... We embrace a remote-first culture through our Flexible Workplace. Most employees hold Home-Flex ...
Support development of new products * Review work of peers and provide training to junior analysts ... We embrace a remote-first culture through our Flexible Workplace. Most employees hold Home-Flex ...
Remote Technical Support Analyst Remote information
What is the difference between Remote Technical Support Analyst Remote vs Remote Customer Support Specialist?
| Aspect | Remote Technical Support Analyst Remote | Remote Customer Support Specialist |
|---|---|---|
| Required Credentials | Typically certifications like CompTIA A+ or Network+; technical knowledge | Customer service skills; may have certifications like HDI or ITIL |
| Work Environment | Technical troubleshooting, remote access tools, diagnostic software | Customer communication, issue resolution via chat, email, or phone |
| Employer & Industry Usage | IT companies, tech support firms, software providers | Retail, telecom, e-commerce, service industries |
While both roles involve remote support, the Remote Technical Support Analyst focuses on technical troubleshooting and diagnostics, whereas the Remote Customer Support Specialist emphasizes customer communication and issue resolution. The former requires more technical certifications, while the latter centers on customer service skills.
Can I work remotely as a remote technical support analyst?
Yes, remote technical support analyst positions are commonly available and typically involve providing technical assistance via phone, chat, or email. These roles often require familiarity with remote support tools, troubleshooting skills, and sometimes certifications like CompTIA or Microsoft, making remote work feasible for qualified candidates.
What are the most commonly searched types of Technical Support Analyst Remote jobs in Louisiana?
The most popular types of Technical Support Analyst Remote jobs in Louisiana are:
What are popular job titles related to Remote Technical Support Analyst Remote jobs in Louisiana?
For Remote Technical Support Analyst Remote jobs in Louisiana, the most frequently searched job titles are:
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What job categories do people searching Remote Technical Support Analyst Remote jobs in Louisiana look for?
The top searched job categories for Remote Technical Support Analyst Remote jobs in Louisiana are:
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What cities in Louisiana are hiring for Remote Technical Support Analyst Remote jobs?
Cities in Louisiana with the most Remote Technical Support Analyst Remote job openings:
Software Support Analyst I (Remote - Louisiana Territory Required)
Shreveport, LA • Remote
Full-time
Posted 26 days ago
i3 Verticals rating
7.6
Based on 6 frontline employees who took The Breakroom Quiz
155th of 245 rated software companies
Job description
JOB TITLE: Software Support Analyst I
REPORTS TO: Team Lead
JOB LOCATION: Remote Louisiana
TRAVEL: 5-10% travel required
ESSENTIAL DUTIES & RESPONSIBILITIES:
- Provide front-line technical support for our proprietary software applications via phone, email and remote access in a timely manner to external clients.
- Build and maintain effective relationships with team members, management, in-house software developers and clients.
- Identify, troubleshoot and resolve application issues.
- Communicate and escalate issues that cannot be resolved to the appropriate team member(s).
- Document all reported issues and task details; analyze gathered data.
- Deploy and provide training on software applications to new clients and new versions to current clients.
MINIMUM QUALIFICATIONS (EDUCATION AND EXPERIENCE):
- High school diploma or equivalent
- Two (2) years related experience
- Must have a proficient understanding of computer and technical concepts
- Must have strong troubleshooting skills
- Must have strong verbal and written communication skills
- Ability to prioritize workload and manage multiple responsibilities effectively
What i3 Verticals employees say
Pay
Benefits
Hours and flexibility
Workplace
Get the full story on Breakroom
About i3 Verticals
Sourced by ZipRecruiter
Industry
Embedded software
Company size
51 - 200 Employees
Headquarters location
Nashville, TN, US
Year founded
2012