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Full Time Technical Support Analyst Remote Jobs (NOW HIRING)

Hybrid - Orlando, Florida, US or Remote, US • Responsibilities * Deliver high-quality technical ... Analyze customer support data to identify recurring issues, pain points, and opportunities for ...

Phoenix AZ (Remote till Covid) Type: Full Time * Technical /Functional Knowledge of Oracle identity manager and governance & MySSO(Ping Federate) Applications * Hands on experience with Identity self ...

Terex Corporation is a global leader in specialized equipment solutions, and they are seeking a Technical Support Analyst to provide TIER I support to customers. This role involves troubleshooting ...

Technical Support Analyst

Atlanta, GA · On-site +1

$23 - $30/hr

The Technical Analyst also provides support for web portal functionality, delivers client training, manages cases through resolution, and plays a critical role in driving overall client satisfaction ...

Why This Role Matters We're looking for a highly capable, fast-thinking Technical Support Analyst ... Perks and Benefits (Full-time Employees) * Competitive compensation and equity * Unlimited PTO * Up ...

Technical Support Analyst II

Buffalo, NY · On-site +1

$65K - $75K/yr

The Technical Support Analyst II works with internal employees as well as external customers to ... Desktop support - desk side and remote phone support * Provide 1st and 2nd level help desk support ...

Tech Support Analyst Location - Harlingen, US, Texas, US (onsite with 25-50 percent travel) Please ... remote with 25-50 percent travel in the RGV market to provide support for daily desktop technical ...

GovCIO is seeking a Customer Support Analyst to support Veterans Affairs (VA) Data Modernization ... Manage ticket intake, triage, classification, and routing to appropriate technical teams. * Support ...

$70K - $85K/yr

This role is currently remote, and the position's core hours are North American. This position will ... Provides courteous, efficient, and professional technical support by phone and email to customers ...

The Technical Support Analyst - IBM i serves as a key customer contact for troubleshooting ... As a full-time, exempt employee at Fortra, you'll enjoy a comprehensive benefits package that ...

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Full Time Technical Support Analyst Remote information

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$15

$27

$43

How much do full time technical support analyst remote jobs pay per hour?

As of Jul 10, 2026, the average hourly pay for full time technical support analyst remote in the United States is $27.54, according to ZipRecruiter salary data. Most workers in this role earn between $21.63 and $31.25 per hour, depending on experience, location, and employer.

What is the difference between Full Time Technical Support Analyst Remote vs Technical Support Specialist?

AspectFull Time Technical Support Analyst RemoteTechnical Support Specialist
CredentialsTypically requires a relevant IT certification or degreeOften requires similar certifications or experience in technical support
Work EnvironmentRemote, working from home or remote officeCan be remote or on-site, depending on employer
Industry UsageCommon in IT, tech companies, and service providersWidely used across various industries including tech, telecom, and retail
Job FocusDiagnosing and resolving technical issues, supporting software/hardwareProviding technical assistance, troubleshooting, customer support

While both roles involve technical troubleshooting and customer support, the Full Time Technical Support Analyst Remote typically emphasizes remote work and may involve more analytical tasks, whereas the Technical Support Specialist can be on-site or remote with a broader focus on customer service and technical assistance across industries.

What cities are hiring for Full Time Technical Support Analyst Remote jobs? Cities with the most Full Time Technical Support Analyst Remote job openings:
What are the most commonly searched types of Technical Support Analyst Remote jobs? The most popular types of Technical Support Analyst Remote jobs are:
What states have the most Full Time Technical Support Analyst Remote jobs? States with the most job openings for Full Time Technical Support Analyst Remote jobs include:
Technical Support Analyst

Technical Support Analyst

Pillsbury Winthrop Shaw Pittman Llp

Los Angeles, CA • On-site, Remote

Full-time

Re-posted 7 days ago


Job description

Los Angeles, CaliforniaJob Description

We are seeking a proactive and experienced Technical Support Analyst to join Pillsbury Winthrop Shaw Pittman LLP's Los Angeles office. This mid-level role is ideal for a professional with a solid technical foundation and experience in technical support. You will be responsible for resolving a range of IT issues, supporting end-users, and ensuring smooth daily operation of critical business systems, with a particular focus on applications and workflows common in legal practices.

Primary Responsibilities:

  • Provide technical support for hardware, software, and networking issues.

  • Support Microsoft 365, Windows OS, document management systems, and remote access platforms.

  • Serve as a point of escalation for complex incidents and collaborate with senior analysts or vendors as needed.

  • Assist with onboarding and offboarding of employees, including account provisioning and equipment setup.

  • Maintain accurate documentation for systems, procedures, and troubleshooting guides.

  • Provide service desk support during downtime and on an as needed basis by monitoring and responding to support tickets in a timely and professional manner.

  • Participate in IT projects, rollouts, and upgrades.

  • Provide support for audiovisual systems, conference room technology, and telecommunication systems as needed and occasionally during after-hours office events.

  • Ensure data security policies and compliance standards are upheld.

Qualifications:

  • Three to five years of experience in an IT support role, preferably within a law firm environment.

  • A comprehensive knowledge of Windows 10/11, Microsoft Office, and Teams is required. Experience with macOS, iOS and Androids are highly desired.

  • An understanding of printers, remote access tools, and mobile devices are required.

  • Experience with Mobile Device Management (MOM) is highly desired.

  • Experience with utilizing ticketing and asset management systems, such as ServiceNow is desired.

  • Strong problem-solving skills and ability to communicate clearly with both technical and non-technical users.

  • Ability to work independently, manage multiple priorities, and remain calm under pressure.

Physical Requirements:

  • Ability to sit in assigned work area, answer telephones, and respond to e-mails in a timely manner, and type proficiently for long periods of time

  • Ability to lift up to 50 pounds individually or assist in the lifting or large parcels

Preferred Qualifications:

  • Working knowledge of legal applications, including document management systems.

  • Familiarity with data privacy and compliance regulations.

  • Experience supporting hybrid or remote work environments.

  • IT certifications or coursework.

Qualified applicants with arrest and conviction records will be considered for the position in accordance with the California Fair Chance Act.

California Pay range for this role, with final offer amount dependent on skillset and experience, is $75,000-$85,000.

Pillsbury Winthrop Shaw Pittman LLP is an Equal Opportunity Employer.

If you require an accommodation in order to apply for a position, please contact us at PillsburyWorkday@pillsburylaw.com.