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Evening Technical Support Analyst Remote Jobs in California

OSARO

Technical Support Engineer

San Francisco, CA · On-site +1

$100K - $160K/yr

Strong problem-solving and analytical skills. * Strong written and verbal communication skills ... Remote work is not an option. * The position is available immediately. We may use artificial ...

OSARO

Technical Support Engineer

San Francisco, CA · On-site +1

$100K - $160K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Strong problem-solving and analytical skills. * Strong written and verbal communication skills ... Remote work is not an option. * The position is available immediately. We may use artificial ...

We Vote

Technical Support Rep

Oakland, CA · On-site +1

We're 100% volunteer-powered and fully remote, proving that passionate people can create ... Collect and analyze data to understand trends and potential solutions. * Collaborate with partner ...

TEKsystems

Customer Technical Support

San Diego, CA · Remote

$18.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

FULLY REMOTE Customer Technical Support Specialist Must have: * at least 1 year of call center * at ... Performs data and system log analysis related to customer-reported issues and product concerns.

HME

Technical Support Representative I (Remote)

Carlsbad, CA · On-site +1

$19 - $21/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

HME is seeking a Technical Support Representative for a fully remote position on our call center team. This role provides customer support via phone, chat, and email and is scheduled for a 40-hour ...

LayerCake Technologies

Dedicated Support Analyst II

Anaheim, CA · On-site +1

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... technical depth. In this role, you will take ownership of more complex support requests, build ... Work setting may vary: in-office, hybrid, remote, or client site * Must maintain a professional ...

LayerCake Technologies

Dedicated Support Analyst II

Anaheim, CA · On-site +1

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... technical depth. In this role, you will take ownership of more complex support requests, build ... Work setting may vary: in-office, hybrid, remote, or client site * Must maintain a professional ...

TEKsystems

Customer Technical Support

San Diego, CA · Remote

$18.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... CRM systems; analyzing system logs; identifying and escalating product safety concerns; and ... remote position. Application Deadline This position is anticipated to close on Aug 7, 2026. About ...

Coralogix

Technical Support Engineer

San Francisco, CA · On-site +1

$90K - $120K/yr

  • Medical

  • Dental

  • Retirement

  • PTO

Our unique architecture powers in-stream analytics without reliance on expensive indexing or hot ... We are looking for a Technical Support Engineer to join our highly experienced global team. The ...

Tristar Insurance

System Support Analyst

Long Beach, CA · On-site +1

$25 - $30/hr

The System Support Analyst is responsible for providing high-quality technical assistance to users ... Share technical insights with the team to improve collective problem-solving capabilities.

HME

Technical Support Representative I (Remote)

Carlsbad, CA · On-site +1

$19 - $21/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

HME is currently looking for a Technical Support Representative, 100% remote, for our call center. The Call Center is open Monday through Friday from 5 AM to 7PM and Saturday through Sunday from 7 AM ...

HME

Technical Support Representative I (Remote)

Carlsbad, CA · On-site +1

$19 - $21/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

HME is currently looking for a Technical Support Representative, 100% remote for our call center. The Call Center is open Monday through Friday from 5 AM to 7PM and Saturday through Sunday from 7 AM ...

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All JobsEvening Technical Support Analyst JobsEvening Technical Support Analyst Remote JobsEvening Technical Support Analyst Remote Jobs in California

Evening Technical Support Analyst Remote information

What is an evening technical support analyst remote?

An Evening Technical Support Analyst (Remote) is a professional who provides technical assistance and support to users during evening hours, often outside of standard business times. Their responsibilities typically include troubleshooting technical issues, resolving customer queries, and ensuring systems run smoothly after regular office hours. Working remotely, they use communication tools like phone, email, or chat to assist users with software, hardware, or network problems. This role is especially important for organizations that offer 24/7 support or have clients in different time zones.

What are the key skills and qualifications needed to thrive as an evening technical support analyst remote?

To thrive as an Evening Technical Support Analyst (Remote), you need strong problem-solving abilities, knowledge of IT systems, and typically a degree or certification in information technology or a related field. Familiarity with remote desktop tools, ticketing systems like ServiceNow or Zendesk, and troubleshooting software/hardware issues is essential. Excellent communication, patience, and time management are standout soft skills for this role. These skills ensure quick, effective resolution of technical issues while maintaining customer satisfaction in a remote, often independent work environment.

What are the typical challenges faced by an evening technical support analyst remote, and how can they be managed?

Evening Technical Support Analysts working remotely often encounter challenges such as handling urgent technical issues with limited immediate escalation support and managing time zones with distributed teams or customers. Balancing clear communication and maintaining productivity during quieter evening hours can also be tricky. Proactively documenting solutions, leveraging collaboration tools, and staying connected with team members during overlap hours help in addressing these challenges effectively. Additionally, establishing a structured routine and dedicated workspace can improve focus and work-life balance.

What is the difference between Evening Technical Support Analyst Remote vs Night Technical Support Analyst Remote?

AspectEvening Technical Support Analyst RemoteNight Technical Support Analyst Remote
Work HoursEvening hours, typically 4 PM - 12 AMNight hours, typically 12 AM - 8 AM
Required SkillsTechnical troubleshooting, customer service, communication skillsTechnical troubleshooting, customer service, communication skills
CertificationsCompTIA A+, Network+ or similarCompTIA A+, Network+ or similar
Work EnvironmentRemote, support for clients during evening hoursRemote, support for clients during night hours

The main difference between an Evening Technical Support Analyst Remote and a Night Technical Support Analyst Remote lies in their working hours. Both roles require similar skills and certifications, focusing on technical troubleshooting and customer support in a remote setting. The choice depends on whether the candidate prefers evening or overnight shifts, but the job responsibilities and environment are largely comparable.

What are the most commonly searched types of Technical Support Analyst Remote jobs in California?

The most popular types of Technical Support Analyst Remote jobs in California are:

What cities in California are hiring for Evening Technical Support Analyst Remote jobs?

Cities in California with the most Evening Technical Support Analyst Remote job openings:

Evening Technical Support Analyst Remote jobs near you

Technical Support Analyst

Pillsbury Winthrop Shaw Pittman Llp

Los Angeles, CA • On-site, Remote

Full-time

Re-posted 18 days ago

Job description

Los Angeles, CaliforniaJob Description

We are seeking a proactive and experienced Technical Support Analyst to join Pillsbury Winthrop Shaw Pittman LLP's Los Angeles office. This mid-level role is ideal for a professional with a solid technical foundation and experience in technical support. You will be responsible for resolving a range of IT issues, supporting end-users, and ensuring smooth daily operation of critical business systems, with a particular focus on applications and workflows common in legal practices.

Primary Responsibilities:

  • Provide technical support for hardware, software, and networking issues.

  • Support Microsoft 365, Windows OS, document management systems, and remote access platforms.

  • Serve as a point of escalation for complex incidents and collaborate with senior analysts or vendors as needed.

  • Assist with onboarding and offboarding of employees, including account provisioning and equipment setup.

  • Maintain accurate documentation for systems, procedures, and troubleshooting guides.

  • Provide service desk support during downtime and on an as needed basis by monitoring and responding to support tickets in a timely and professional manner.

  • Participate in IT projects, rollouts, and upgrades.

  • Provide support for audiovisual systems, conference room technology, and telecommunication systems as needed and occasionally during after-hours office events.

  • Ensure data security policies and compliance standards are upheld.

Qualifications:

  • Three to five years of experience in an IT support role, preferably within a law firm environment.

  • A comprehensive knowledge of Windows 10/11, Microsoft Office, and Teams is required. Experience with macOS, iOS and Androids are highly desired.

  • An understanding of printers, remote access tools, and mobile devices are required.

  • Experience with Mobile Device Management (MOM) is highly desired.

  • Experience with utilizing ticketing and asset management systems, such as ServiceNow is desired.

  • Strong problem-solving skills and ability to communicate clearly with both technical and non-technical users.

  • Ability to work independently, manage multiple priorities, and remain calm under pressure.

Physical Requirements:

  • Ability to sit in assigned work area, answer telephones, and respond to e-mails in a timely manner, and type proficiently for long periods of time

  • Ability to lift up to 50 pounds individually or assist in the lifting or large parcels

Preferred Qualifications:

  • Working knowledge of legal applications, including document management systems.

  • Familiarity with data privacy and compliance regulations.

  • Experience supporting hybrid or remote work environments.

  • IT certifications or coursework.

Qualified applicants with arrest and conviction records will be considered for the position in accordance with the California Fair Chance Act.

California Pay range for this role, with final offer amount dependent on skillset and experience, is $75,000-$85,000.

Pillsbury Winthrop Shaw Pittman LLP is an Equal Opportunity Employer.

If you require an accommodation in order to apply for a position, please contact us at PillsburyWorkday@pillsburylaw.com.

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