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Evening Technical Support Analyst Remote Jobs in Texas

CSC Corptax

Technical Support Analyst

Austin, TX · Remote

  • PTO

Technical Support Analyst Remote-United States Monday to Friday from 9 to 6 EST, 8-5 CST, and 7 to 4 MST *Some weekend overtime may be required The Technical Support Analyst (TSA) is a developmental ...

Harris

(Remote) Support Analyst

Allen, TX · Remote

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Experience working in a customer support or technical support environment. * Excellent ... Strong analytical and problem-solving skills. * Ability to prioritize and manage multiple ...

Harris

(Remote) Support Analyst

Allen, TX · Remote

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Experience working in a customer support or technical support environment. * Excellent ... Strong analytical and problem-solving skills. * Ability to prioritize and manage multiple ...

Cayenta

(Remote) Support Analyst

Allen, TX · Remote

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Experience working in a customer support or technical support environment. * Excellent ... Strong analytical and problem-solving skills. * Ability to prioritize and manage multiple ...

Cayenta

(Remote) Support Analyst

Allen, TX · Remote

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

At Cayenta, our Support Analysts play a critical role in helping customers resolve system issues ... Develop deep functional and technical knowledge of our ERP applications, with a focus on Human ...

Abrigo

Support Analyst

Austin, TX · On-site +1

  • Medical

  • Retirement

  • PTO

This position will be located at our office in Raleigh, NC, Austin, TX, or remote. What You'll Do ... Bachelor's degree in Finance, Economics or equivalent years of experience * 2+ years technical ...

Abrigo

Support Analyst

Austin, TX · On-site +1

  • Medical

  • Retirement

  • PTO

This position will be located at our office in Raleigh, NC, Austin, TX, or remote. What You'll Do ... Bachelor's degree in Finance, Economics or equivalent years of experience * 2+ years technical ...

Allied Consultants, Inc.

Product Support Analyst

Austin, TX · On-site +1

  • Medical

  • Life

  • Retirement

... technical and business professionals within Texas State Agencies. We are currently seeking an ... Remote** Qualifications Minimum Requirements: Candidates that do not meet or exceed the minimum ...

Allied Consultants, Inc.

Product Support Analyst

Austin, TX · On-site +1

  • Medical

  • Life

  • Retirement

... technical and business professionals within Texas State Agencies. We are currently seeking an ... Remote** Minimum Requirements: Candidates that do not meet or exceed the minimum stated ...

Sageworks

Support Analyst

Austin, TX · On-site +1

  • Medical

  • Retirement

  • PTO

This position will be located at our office in Raleigh, NC, Austin, TX, or remote. What You'll Do ... Bachelor's degree in Finance, Economics or equivalent years of experience * 2+ years technical ...

SimpliGov

Technical Support Specialist

Austin, TX · Remote

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

US - Remote About Us: SimpliGovis a leading government workflow automation platform that helps ... Analyze telemetry using available monitoring and diagnostics tools, including Azure Monitor ...

HiddenLayer

Technical Support Engineer

Austin, TX · Remote

Technical Support Engineer Remote ABOUT THE ROLE: This is a unique opportunity to join HiddenLayer ... Ability to analyze application and system logs to identify root cause * Experience working with ...

EQT Corporation

Senior Support Analyst

Houston, TX · On-site +1

The individual will establish a relationships with the functional, technical, and external partners ... remote users. * Supports end-users on various types of software programs to ensure they work ...

Cyera

Senior Technical Support Engineer

Plano, TX · On-site +1

$90K - $110K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • PTO

Reproduce customer issues where possible, analyze logs and system behavior, validate configurations ... Willingness to participate in evening, weekend, holiday, or on-call coverage as business needs ...

Brivo

Technical Support Agent (Video)

Austin, TX · On-site +1

$18 - $21/hr

... remote. This position is based at our Austin, TX headquarters. The available shifts are Monday ... Strong analytical and problem-solving skills * Proficient with or the ability to quickly learn an ...

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Evening Technical Support Analyst Remote information

What is an evening technical support analyst remote?

An Evening Technical Support Analyst (Remote) is a professional who provides technical assistance and support to users during evening hours, often outside of standard business times. Their responsibilities typically include troubleshooting technical issues, resolving customer queries, and ensuring systems run smoothly after regular office hours. Working remotely, they use communication tools like phone, email, or chat to assist users with software, hardware, or network problems. This role is especially important for organizations that offer 24/7 support or have clients in different time zones.

What are the key skills and qualifications needed to thrive as an evening technical support analyst remote?

To thrive as an Evening Technical Support Analyst (Remote), you need strong problem-solving abilities, knowledge of IT systems, and typically a degree or certification in information technology or a related field. Familiarity with remote desktop tools, ticketing systems like ServiceNow or Zendesk, and troubleshooting software/hardware issues is essential. Excellent communication, patience, and time management are standout soft skills for this role. These skills ensure quick, effective resolution of technical issues while maintaining customer satisfaction in a remote, often independent work environment.

What are the typical challenges faced by an evening technical support analyst remote, and how can they be managed?

Evening Technical Support Analysts working remotely often encounter challenges such as handling urgent technical issues with limited immediate escalation support and managing time zones with distributed teams or customers. Balancing clear communication and maintaining productivity during quieter evening hours can also be tricky. Proactively documenting solutions, leveraging collaboration tools, and staying connected with team members during overlap hours help in addressing these challenges effectively. Additionally, establishing a structured routine and dedicated workspace can improve focus and work-life balance.

What is the difference between Evening Technical Support Analyst Remote vs Night Technical Support Analyst Remote?

AspectEvening Technical Support Analyst RemoteNight Technical Support Analyst Remote
Work HoursEvening hours, typically 4 PM - 12 AMNight hours, typically 12 AM - 8 AM
Required SkillsTechnical troubleshooting, customer service, communication skillsTechnical troubleshooting, customer service, communication skills
CertificationsCompTIA A+, Network+ or similarCompTIA A+, Network+ or similar
Work EnvironmentRemote, support for clients during evening hoursRemote, support for clients during night hours

The main difference between an Evening Technical Support Analyst Remote and a Night Technical Support Analyst Remote lies in their working hours. Both roles require similar skills and certifications, focusing on technical troubleshooting and customer support in a remote setting. The choice depends on whether the candidate prefers evening or overnight shifts, but the job responsibilities and environment are largely comparable.

What are the most commonly searched types of Technical Support Analyst Remote jobs in Texas?

The most popular types of Technical Support Analyst Remote jobs in Texas are:

What cities in Texas are hiring for Evening Technical Support Analyst Remote jobs?

Cities in Texas with the most Evening Technical Support Analyst Remote job openings:

Evening Technical Support Analyst Remote jobs near you

Technical Support Analyst

Scanning Solutions

League City, TX • Remote

$28 - $39/hr

Full-time

Posted yesterday

New

Job description

This is a remote position.

Scanning Solutions is seeking a Technical Support Analyst to assist customers and internal teams with software and technology-related questions. The Technical Support Analyst will troubleshoot application issues, investigate reported problems, provide clear technical guidance, document resolutions, and coordinate with the appropriate teams when additional assistance is required.

This position is designed for a dependable and analytical professional who enjoys solving technology-related problems and helping users have a positive experience with business software.


Requirements
* High school diploma or equivalent required; technical education or certification is a plus.
* Previous technical support, help desk, software, or customer service experience is preferred but not required.
* Strong problem-solving and analytical abilities.
* Comfortable learning new software applications and technology systems.
* Strong written and verbal communication skills.
* Strong attention to detail and documentation skills.
* Ability to manage multiple requests and prioritize assignments.
* Ability to work independently while collaborating with internal teams.
* Reliable internet connection and a suitable remote work environment.

Benefits
* Competitive hourly compensation.
* Fully remote work environment.
* Structured training and onboarding.
* Professional and technical development opportunities.
* Collaborative and supportive work environment.
* Opportunities to gain experience with business software and technology solutions.
* Additional company benefits may be available based on eligibility and employment status.