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Entry Level Desk Jobs (NOW HIRING)

First Soft Solutions

Help Desk Trainee

Monmouth Junction, NJ · On-site

$20.50 - $27.50/hr

The Help Desk Trainee will provide entry-level technical support within an IT environment, assisting users with hardware, software, and system-related issues. This role focuses on maintaining smooth ...

First Soft Solutions

Help Desk Trainee

Monmouth Junction, NJ · On-site

$20.50 - $27.50/hr

The Help Desk Trainee will provide entry-level technical support within an IT environment, assisting users with hardware, software, and system-related issues. This role focuses on maintaining smooth ...

Staybridge Suites

Hotel Front Desk Attendant

Lehi, UT · On-site

$13/hr

This entry-level position earns a competitive wage of $13+/hour , depending on experience. In addition to competitive pay and our family-oriented culture , we offer our Hotel Front Desk Attendants ...

Alphabe Insight

Front Desk Representative

Oklahoma City, OK

$13.75 - $16.75/hr

Front Desk Representative We are looking for a friendly and professional Front Desk Representative ... Basic computer skills including email and scheduling systems. * Entry-level candidates welcome ...

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Entry Level Desk information

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$33

How much do entry level desk jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for entry level desk in the United States is $23.15, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $25.96 per hour, depending on experience, location, and employer.

What are entry level desk jobs?

Entry level desk jobs are positions that typically require minimal prior work experience and involve performing administrative or clerical tasks at a desk, such as data entry, answering phones, scheduling appointments, or assisting with office operations. These roles are common starting points for individuals beginning their professional careers and can be found in a variety of industries. Entry level desk jobs help employees gain valuable office skills, experience team collaboration, and learn workplace protocols, often serving as a stepping stone to more advanced roles.

What Are Entry-Level Desk Jobs?

Entry-level desk jobs focus on fulfilling administrative, clerical, office support, or customer service tasks. The duties and responsibilities of entry-level desk workers vary depending on the employer. For example, if you work in reception or another front office position, you answer calls, set appointments, and greet each customer or client. In a clerical desk job, you may focus on filing and completing paperwork. Some of these jobs involve providing technical help. An entry-level help desk worker, for example, may provide IT support for an office, while a customer service employee may help clients troubleshoot issues or direct calls to the proper employee.

What is the difference between Entry Level Desk vs Customer Service Representative?

AspectEntry Level DeskCustomer Service Representative
Required CredentialsHigh school diploma or equivalentHigh school diploma or equivalent
Work EnvironmentOffice setting, front desk or reception areaCall centers, retail, or office settings
Employer & Industry UsageHotels, corporate offices, healthcare facilitiesRetail, telecommunications, banking
Common Search & ComparisonYesYes

Both roles typically require similar credentials and are found in office or customer-facing environments. An Entry Level Desk often involves front desk duties like greeting visitors or managing appointments, while a Customer Service Representative primarily handles customer inquiries via phone or in person. The main difference lies in the specific tasks and industry focus, but both serve as entry points into customer-facing or administrative roles.

What are some common challenges faced by entry level desk employees, and how can they be overcome?

Entry level desk employees often face challenges such as adapting to a fast-paced office environment, managing multiple tasks simultaneously, and learning new software or company-specific procedures. To overcome these, it’s helpful to prioritize tasks, seek feedback from supervisors, and take advantage of any training or mentorship opportunities offered. Building good communication skills and staying organized can also make transitioning into the role smoother and help employees grow more confident in their responsibilities.

What are the key skills and qualifications needed to thrive as an Entry Level Desk employee, and why are they important?

To thrive as an Entry Level Desk employee, you generally need strong organizational skills, basic computer proficiency, and at least a high school diploma or equivalent. Familiarity with office software (like Microsoft Office Suite), email systems, and possibly phone or scheduling systems is typically required. Excellent communication, attention to detail, and a customer-oriented attitude are standout soft skills for this role. These abilities are crucial for efficiently managing administrative tasks, supporting team workflow, and ensuring positive interactions with clients or colleagues.
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Entry Level Desk jobs near you
Help Desk Trainee

Help Desk Trainee

First Soft Solutions

Monmouth Junction, NJ • On-site

$20.50 - $27.50/hr

Full-time

Posted 9 days ago

Job description

This position is open only to candidates who are U.S. Citizens or Green Card holders. No visa sponsorship or third-party candidates will be considered.
Job Description

The Help Desk Trainee will provide entry-level technical support within an IT environment, assisting users with hardware, software, and system-related issues. This role focuses on maintaining smooth day-to-day IT operations, delivering timely support, and ensuring a high level of customer service.

Key Responsibilities

  • Provide Level 1 technical support for desktops, laptops, and peripherals
  • Troubleshoot basic hardware and software issues
  • Install, configure, and update operating systems and applications
  • Support and maintain printers, scanners, and office equipment
  • Assist users with login issues, password resets, and access requests
  • Respond to help desk tickets, emails, and phone inquiries
  • Perform data entry and maintain accurate IT records/documentation
  • Escalate unresolved or complex issues to senior IT staff
  • Maintain IT inventory and asset tracking
  • Ensure a professional and customer-focused support experience

Experience & Qualifications Required

  • 0–2 years of experience in IT support, help desk, or related role
  • Internship or entry-level IT experience is acceptable
  • Associate’s or Bachelor’s degree in IT, Computer Science, or related field (preferred)
  • Relevant certifications (e.g., CompTIA A+) are a plus
  • Strong willingness to learn and grow in IT support

Technical Skills

  • Basic knowledge of:
  • Windows Operating Systems (Windows 10/11)
  • Microsoft Office Suite (Outlook, Word, Excel)
  • Familiarity with:
  • Desktop/laptop troubleshooting
  • Printer installation and support
  • Basic networking concepts (IP, connectivity issues)
  • Exposure to help desk/ticketing systems (ServiceNow, Jira, etc.) is a plus
  • Ability to install and configure standard software applications

Soft Skills

  • Strong communication skills (verbal & written)
  • Customer service-oriented mindset
  • Good problem-solving ability
  • Attention to detail and organizational skills
  • Ability to multitask and work in a structured environment
First Soft Solutions logo

About First Soft Solutions

Sourced by ZipRecruiter

First Soft Solutions custom application Development and Maintenance Services are designed to enable you to lower the total cost of ownership and the required quality for your application. While all application Development Outsourcing is Technically custom, The difference is that packaged applications were designed with a general set of features to be used by a broad range of users. Custom application development is capable of producing practically any feature you may desire for your site. Time and money are virtually the only limiting factors. Our goal is to provide Clients with the Solution that fits their specific and unique needs while giving them the knowledge they need to operate and maintain the New Systems and Software. Our allegiance is to the best solution for our Clients. Our experience and knowledgeable consultants are ready to go above and beyond expectations to assist you in obtaining your goals. We can also provides expert project management throughout the entire project life cycle.

Industry

It services

Company size

11 - 50 Employees

Headquarters location

East Brunswick, NJ, US

Year founded

2006

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