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Document Associate Jobs (NOW HIRING)

Under general supervision, resolves most problems but refers more complex issues to higher levels Process documents through Electronic Document Management Systems (EDMS) Quality checking documents to ...

Insurance Document Associate (Onsite - 1-year contract) Location: Franklin, WI Onsite Free Daily Lunch Company: Fortune 500 client Job Summary: As an Insurance Document Associate, you'll be an ...

Become knowledgeable of internally designed document processing programs. * Assist with other clerical duties, as required. Qualifications Minimum Qualifications: * H.S. Diploma or equivalent.

Document Processing Associate Onsite - Plano, TX 3rd Shift Hours: Monday - Saturday 12:00 am to clean desk Monday - Saturday 4:00 am to clean desk Monday - Saturday 6:00 am to clean desk Clean Desk ...

Document Management Associate REPORTS TO: Document Management Lead/Manager DEPARTMENT: Centralized Support Services/Document Management FLSA STATUS : Non-exempt. Monday to Friday, 8 am to 4:30 pm EST ...

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We are seeking a Document Control Associate (Entry Level position) with ability to scan, verify and archive documents, while maintaining accuracy. Shift: Mon-Fri 9:00am-4:00pm (On-site ...

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Document Associate information

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How much do document associate jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for document associate in the United States is $26.49, according to ZipRecruiter salary data. Most workers in this role earn between $18.51 and $33.65 per hour, depending on experience, location, and employer.

What are the main challenges a document associate might face when managing large volumes of documents?

One of the main challenges for a Document Associate is maintaining accuracy and consistency while handling large volumes of documents, especially under tight deadlines. It requires strong organizational skills to ensure all documents are correctly formatted, properly indexed, and easily retrievable. Additionally, Document Associates must stay updated with document management systems and company protocols, often collaborating with multiple departments to ensure compliance and data security. Adapting to frequent changes in procedures or software can also be a significant aspect of the role.

What is a document associate?

Document Associates are professionals responsible for managing, organizing, and maintaining important documents within an organization. Their duties often include scanning, indexing, filing, and ensuring the accuracy and confidentiality of records. They support efficient document retrieval, assist with compliance requirements, and may also update databases or provide administrative support related to documentation processes. This role is essential for keeping information accessible and secure in various industries, such as healthcare, legal, and corporate environments.

What skills and qualifications are needed to thrive as a document associate?

To thrive as a Document Associate, you need strong organizational skills, attention to detail, and proficiency in document management practices, often supported by a high school diploma or relevant office administration certification. Familiarity with document management systems (DMS), Microsoft Office Suite, and scanning or indexing software is typically required. Excellent communication, time management, and problem-solving skills help you collaborate effectively and manage workload priorities. These competencies ensure accurate document handling, regulatory compliance, and efficient workflow in business environments.

What is the difference between Document Associate vs Data Entry Clerk?

AspectDocument AssociateData Entry Clerk
Required CredentialsHigh school diploma; some roles may require familiarity with document management systemsHigh school diploma; proficiency in data entry software
Work EnvironmentOffices, legal, healthcare, or corporate settings handling documentsOffices, administrative settings focusing on data input
Employer & Industry UsageLegal firms, healthcare providers, corporate officesAdministrative departments, data processing centers
Common Search & ComparisonOften compared for document handling tasksCompared for data input roles

The main difference between a Document Associate and a Data Entry Clerk lies in their focus. Document Associates primarily handle document management, review, and organization within various industries, while Data Entry Clerks focus on inputting data into systems. Both roles require attention to detail and similar credentials, but their work environments and specific tasks differ.

More about Document Associate jobs
What cities are hiring for Document Associate jobs? Cities with the most Document Associate job openings:
What are the most commonly searched types of Document jobs? The most popular types of Document jobs are:
What states have the most Document Associate jobs? States with the most job openings for Document Associate jobs include:
Infographic showing various Document Associate job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 69% Full Time, 28% Part Time, 1% Temporary, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $55,090 per year, or $26.5 per hour.

Insurance Document Associate

MARS Solutions Group

Franklin, WI • On-site

$14 - $15/hr

Contractor

Re-posted 2 days ago


Job description

Insurance Document Associate (Mailroom Clerk/CSR)

Franklin, Wisconsin

Shift: 7AM to 3:30 PM

$15 an hour on W2 without benefits

Job Description:

As an Insurance Document Associate, you will support the processing and distribution of incoming mail and documents for underwriting and claims departments. Your responsibilities include reviewing and classifying various insurance documents, ensuring accurate routing, identifying exceptions, and preparing documents for scanning and indexing. You’ll handle sensitive information with discretion and must maintain high accuracy in a fast-paced environment.

Key Responsibilities:

  • Document Review & Classification (30%)
    • Analyze and audit underwriting and claims documents across all product lines.
    • Identify misrouted forms and route appropriately.
    • Prepare and classify documents for scanning using job aids and ID sheets.
    • Handle premium and 1035 checks in accordance with guidelines.
  • Manual Indexing, QA, and Fax Processing (40%)
    • Review system-identified documents for accuracy; correct misclassifications.
    • Manually index unidentified documents.
    • Process and classify incoming faxes; ensure documents are legible and properly ordered.
  • Scanning & Support Services (15%)
    • Accurately scan documents, perform maintenance on scanners, and troubleshoot issues.
    • Investigate unidentifiable mail and support rescanning or testing as needed.
  • Miscellaneous Duties (15%)
    • Mail pouch opening, LAN monitoring, and shipment to Records Center.
    • Handle inquiries related to document retrievals and rescans.

Qualifications:

  • High school diploma or equivalent.
  • 1–2 years of experience in mail handling or customer service.
  • Strong organizational and multitasking skills.
  • High accuracy and attention to detail.
  • Basic PC skills; ability to use multiple systems.
  • Ability to work independently and collaboratively in a team.
  • Able to consistently lift 15–20 lbs.
  • Must handle confidential information with discretion.
  • Non-registered, fingerprinted role.