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Document Associate Jobs (NOW HIRING)

Adecco

Insurance Document Associate

Milwaukee, WI · On-site

$16/hr

The Insurance Document Associate is responsible for timely and accurate delivery of contracts to our clients. If you're a motivated professional with a professional administrative and/or warehouse ...

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TIER4 GROUP

Insurance Document Associate

Franklin, WI

Insurance Document Associate (Onsite - 1-year contract) Location: Franklin, WI Onsite Free Daily Lunch Company: Fortune 500 client Job Summary: As an Insurance Document Associate, you'll be an ...

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PSG Global Solutions

Document Associate

Raleigh, NC

Under general supervision, resolves most problems but refers more complex issues to higher levels Process documents through Electronic Document Management Systems (EDMS) Quality checking documents to ...

PSG Global Solutions

Document Associate 2

Cary, NC

Become knowledgeable of internally designed document processing programs. * Assist with other clerical duties, as required. Qualifications Minimum Qualifications: * H.S. Diploma or equivalent.

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How much do document associate jobs pay per hour?

As of Jul 2, 2026, the average hourly pay for document associate in the United States is $26.49, according to ZipRecruiter salary data. Most workers in this role earn between $18.51 and $33.65 per hour, depending on experience, location, and employer.

What is a document associate job description?

A document associate is responsible for managing, organizing, and processing documents within an organization, ensuring accuracy and compliance. They often use document management systems and may handle tasks such as data entry, filing, and verifying information to support administrative operations.

What does a document production associate do?

A document production associate is responsible for preparing, formatting, and managing documents for printing, distribution, or digital use. They often use tools like Microsoft Office or document management systems and ensure accuracy, quality, and timely delivery of documents in a professional environment.

What are the main challenges a Document Associate might face when managing large volumes of documents?

One of the main challenges for a Document Associate is maintaining accuracy and consistency while handling large volumes of documents, especially under tight deadlines. It requires strong organizational skills to ensure all documents are correctly formatted, properly indexed, and easily retrievable. Additionally, Document Associates must stay updated with document management systems and company protocols, often collaborating with multiple departments to ensure compliance and data security. Adapting to frequent changes in procedures or software can also be a significant aspect of the role.

Is document control a stressful job?

Document control is a detail-oriented role that involves managing and organizing important records, often under tight deadlines and strict compliance standards. The job can be stressful during busy periods or when handling large volumes of documents, but effective organization and time management can help reduce stress levels.

What are Document Associates?

Document Associates are professionals responsible for managing, organizing, and maintaining important documents within an organization. Their duties often include scanning, indexing, filing, and ensuring the accuracy and confidentiality of records. They support efficient document retrieval, assist with compliance requirements, and may also update databases or provide administrative support related to documentation processes. This role is essential for keeping information accessible and secure in various industries, such as healthcare, legal, and corporate environments.

What are the key skills and qualifications needed to thrive as a Document Associate, and why are they important?

To thrive as a Document Associate, you need strong organizational skills, attention to detail, and proficiency in document management practices, often supported by a high school diploma or relevant office administration certification. Familiarity with document management systems (DMS), Microsoft Office Suite, and scanning or indexing software is typically required. Excellent communication, time management, and problem-solving skills help you collaborate effectively and manage workload priorities. These competencies ensure accurate document handling, regulatory compliance, and efficient workflow in business environments.

Is a document controller an entry level job?

A document controller role is often considered entry level, especially in industries like construction, engineering, and manufacturing. It typically requires basic organizational skills and familiarity with document management systems but may also offer opportunities for advancement with experience and additional training.

What is the difference between Document Associate vs Data Entry Clerk?

AspectDocument AssociateData Entry Clerk
Required CredentialsHigh school diploma; some roles may require familiarity with document management systemsHigh school diploma; proficiency in data entry software
Work EnvironmentOffices, legal, healthcare, or corporate settings handling documentsOffices, administrative settings focusing on data input
Employer & Industry UsageLegal firms, healthcare providers, corporate officesAdministrative departments, data processing centers
Common Search & ComparisonOften compared for document handling tasksCompared for data input roles

The main difference between a Document Associate and a Data Entry Clerk lies in their focus. Document Associates primarily handle document management, review, and organization within various industries, while Data Entry Clerks focus on inputting data into systems. Both roles require attention to detail and similar credentials, but their work environments and specific tasks differ.

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Document Associate jobs near you
Insurance Document Associate

Insurance Document Associate

MARS Solutions Group

Franklin, WI • On-site

$14 - $15/hr

Contractor

Posted 21 days ago

Be an early applicant

Job description

Insurance Document Associate (Mailroom Clerk/CSR)

Franklin, Wisconsin

Shift: 7AM to 3:30 PM

$15 an hour on W2 without benefits

Job Description:

As an Insurance Document Associate, you will support the processing and distribution of incoming mail and documents for underwriting and claims departments. Your responsibilities include reviewing and classifying various insurance documents, ensuring accurate routing, identifying exceptions, and preparing documents for scanning and indexing. You’ll handle sensitive information with discretion and must maintain high accuracy in a fast-paced environment.

Key Responsibilities:

  • Document Review & Classification (30%)
    • Analyze and audit underwriting and claims documents across all product lines.
    • Identify misrouted forms and route appropriately.
    • Prepare and classify documents for scanning using job aids and ID sheets.
    • Handle premium and 1035 checks in accordance with guidelines.
  • Manual Indexing, QA, and Fax Processing (40%)
    • Review system-identified documents for accuracy; correct misclassifications.
    • Manually index unidentified documents.
    • Process and classify incoming faxes; ensure documents are legible and properly ordered.
  • Scanning & Support Services (15%)
    • Accurately scan documents, perform maintenance on scanners, and troubleshoot issues.
    • Investigate unidentifiable mail and support rescanning or testing as needed.
  • Miscellaneous Duties (15%)
    • Mail pouch opening, LAN monitoring, and shipment to Records Center.
    • Handle inquiries related to document retrievals and rescans.

Qualifications:

  • High school diploma or equivalent.
  • 1–2 years of experience in mail handling or customer service.
  • Strong organizational and multitasking skills.
  • High accuracy and attention to detail.
  • Basic PC skills; ability to use multiple systems.
  • Ability to work independently and collaboratively in a team.
  • Able to consistently lift 15–20 lbs.
  • Must handle confidential information with discretion.
  • Non-registered, fingerprinted role.