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Dispatch Coordinator Jobs (NOW HIRING)

Evergreen Plumbing

Dispatch Coordinator

Salem, OR · On-site

$18 - $25/hr

The Dispatch Coordinator is responsible for efficiently scheduling and dispatching plumbing and mechanical service technicians to customer locations while ensuring optimal use of company resources.

Horizon Air Freight

Dispatch Coordinator

Inwood, NY · On-site

$60K - $70K/yr

Position SummaryThe Dispatch Coordinator is responsible for coordinating and monitoring shipments, communicating with carriers, vessel agents and customers, ensuring timely deliveries, and supporting ...

Ken's Gutters

Dispatch Coordinator

Clearwater, FL

$24 - $29/hr

We're looking for an experienced Dispatch Coordinator to take ownership of scheduling and coordinating field service operations for an assigned territory. This is a fast-paced role where organization ...

Ken's Gutters LLC

Dispatch Coordinator

Clearwater, FL · On-site

$24 - $29/hr

We're looking for an experienced Dispatch Coordinator to take ownership of scheduling and coordinating field service operations for an assigned territory. This is a fast-paced role where organization ...

TransPak

Dispatch Coordinator

Milpitas, CA · On-site

$30/hr

Medical, Dental, Vision, 401k, Life Insurance, Paid Time Off, Paid Sick Leave, and Holiday Pay As a Dispatch Coordinator with us, you'll work onsite to support our customer to manage all vehicle ...

transpak

Dispatch Coordinator

Milpitas, CA · On-site

$30/hr

Medical, Dental, Vision, 401k, Life Insurance, Paid Time Off, Paid Sick Leave, and Holiday Pay As a Dispatch Coordinator with us, you'll work onsite to support our customer to manage all vehicle ...

Aston Carter

Dispatch Coordinator

San Jose, CA

$22 - $35/hr

Description Seeking a Customer Service Representative / Dispatch Coordinator to support daily operations by managing customer calls, coordinating technician schedules, and assisting with ...

Primus Group

Overnight Dispatch Coordinator

Salinas, CA · On-site

$23 - $25/hr

Description PrimusLabs is seeking an evening/overnight dispatch coordinator to join our team-oriented environment of food professionals in Salinas, CA. This individual's primary responsibility will ...

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Dispatch Coordinator information

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How much do dispatch coordinator jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for dispatch coordinator in the United States is $24.11, according to ZipRecruiter salary data. Most workers in this role earn between $18.03 and $33.17 per hour, depending on experience, location, and employer.

What does a dispatch coordinator do?

A Dispatch Coordinator is responsible for organizing and managing the scheduling and dispatching of personnel, vehicles, or shipments for a company. They communicate with drivers, service technicians, or delivery teams to ensure timely and efficient operations. Their duties often include monitoring schedules, handling customer inquiries, updating tracking systems, and resolving any logistical issues that arise during transit. Dispatch Coordinators play a crucial role in maintaining smooth day-to-day operations, particularly in transportation, logistics, and field service industries.

What is the difference between Dispatch Coordinator vs Logistics Coordinator?

AspectDispatch CoordinatorLogistics Coordinator
Required CredentialsHigh school diploma; some roles may require logistics or transportation certificationsHigh school diploma; often preferred certifications in logistics or supply chain management
Work EnvironmentTransportation companies, delivery services, fleet managementSupply chain firms, warehouses, distribution centers
Employer & Industry UsageTransportation and delivery industriesLogistics, supply chain, and distribution sectors
Common Search & Comparison IntentUnderstanding roles in transportation and deliveryUnderstanding broader supply chain coordination

The main difference is that a Dispatch Coordinator primarily manages the scheduling and routing of transportation vehicles and drivers, focusing on delivery operations. In contrast, a Logistics Coordinator oversees broader supply chain activities, including inventory management, procurement, and overall logistics planning. Both roles require strong organizational skills and may share similar certifications, but their focus areas and work environments differ within the transportation and supply chain industries.

How does a dispatch coordinator typically interact with drivers and other departments to ensure smooth operations?

A Dispatch Coordinator serves as a central communication hub, regularly coordinating with drivers, customer service teams, and warehouse staff to ensure timely and accurate deliveries. They provide drivers with detailed route information, handle schedule adjustments, and quickly address any issues that arise during transit. Effective communication and problem-solving skills are vital, as the role often involves managing unexpected delays or changes while keeping all departments informed and aligned. This collaborative approach helps maintain high service levels and operational efficiency.

What are the key skills and qualifications needed to thrive as a dispatch coordinator, and why are they important?

To thrive as a Dispatch Coordinator, you need strong organizational skills, attention to detail, and a solid understanding of logistics or supply chain processes, often supported by a high school diploma or relevant experience. Familiarity with dispatch software, GPS tracking systems, and Microsoft Office is typically required. Excellent communication, problem-solving abilities, and the capacity to remain calm under pressure set standout candidates apart. These skills are crucial for efficiently managing schedules, resolving issues quickly, and ensuring smooth transportation or delivery operations.

Is it hard to get hired as a dispatch coordinator?

Getting hired as a dispatch coordinator can vary depending on experience, industry demand, and location. Strong organizational skills, knowledge of dispatch software, and relevant certifications can improve job prospects, but competition may exist for entry-level positions.

What is a dispatch coordinator?

A dispatch coordinator oversees the dispatching of vehicles, such as a delivery truck or emergency service unit. As a dispatch coordinator, your job duties include tracking where vehicles are and communicating information over your phone or radio system. If you work in emergency services, you’re responsible for answering calls and dispatching ambulances, police cars, and fire trucks to assist people. If you work in the trucking industry, you coordinate shipping orders, schedule routes, and may need to keep track of driving time to ensure safety regulations. Qualifications for this career include the ability to stay calm and focused under pressure as well as excellent multitasking skills. You should have at least a high school diploma or GED certificate, and certification may be required depending on your state.

More about Dispatch Coordinator jobs

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For Dispatch Coordinator jobs, the most frequently searched job titles are:

Dispatch Coordinator jobs near you
Infographic showing various Dispatch Coordinator job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 16% Part Time, 1% Temporary, and 2% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $50,151 per year, or $24.1 per hour.

Dispatch Coordinator

Evergreen Plumbing

Salem, OR • On-site

$18 - $25/hr

Full-time

Re-posted 16 hours ago

Job description

Position Summary:

The Dispatch Coordinator is responsible for efficiently scheduling and dispatching plumbing and mechanical service technicians to customer locations while ensuring optimal use of company resources. This role requires strong organizational, communication, and problem-solving skills to manage service requests, coordinate schedules, and maintain positive customer relationships.

Key Responsibilities:Dispatching and Scheduling (50%)

  • Schedule, assign, and dispatch service technicians based on job priority, location, and skill level

  • Monitor job progress and reassign technicians as needed to meet service deadlines

  • Maintain accurate records of all dispatched jobs, technician availability, and customer interactions

  • Proactively adjust schedules to handle emergency or urgent service requests

  • Utilize dispatch software (e.g., ServiceTitan, FieldEdge, or similar) to track and optimize technician routes

Customer Communication (20%)

  • Communicate with customers to confirm service appointments, provide ETA updates, and follow up on service completion

  • Respond promptly to customer inquiries, resolve scheduling conflicts, and manage expectations effectively

  • Provide courteous and professional service to maintain high customer satisfaction

Technician Coordination (15%)

  • Relay detailed job information, including work scope, safety requirements, and customer preferences, to technicians

  • Ensure technicians have the necessary tools, materials, and instructions before dispatch

  • Monitor technician workload and adjust assignments to prevent burnout and maintain efficiency

Administrative and Reporting (10%)

  • Maintain detailed records of service calls, work orders, and technician schedules

  • Assist with generating reports related to technician productivity, job completion rates, and customer feedback

  • Verify that all job documentation is accurate and complete before closing out work orders

Emergency Response and Problem-Solving (5%)

  • Coordinate emergency response efforts for after-hours calls, ensuring timely resolution of urgent plumbing and mechanical issues

  • Troubleshoot scheduling conflicts and unforeseen challenges with minimal disruption to operations

Qualifications:

  • High school diploma or equivalent required

  • Prior experience in a customer service, dispatching, or scheduling role preferred

  • Strong communication, multitasking, and problem-solving skills

  • Detail-oriented, reliable, and able to adapt to fast-changing situations

Benefits:

  • Competitive hourly pay: $18-$25/hour, depending on experience

  • Full benefits for full-time employee

  • Supportive team atmosphere and opportunities for growth

Apply now to join the Evergreen Plumbing team!

Apply