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Lab Dispatcher Jobs (NOW HIRING)

Madison Core Laboratories

Dispatcher

Huntsville, AL · On-site

Dispatch experience with lab services, preferred. Skills and Abilities: * Proficient in Phlebio, and other LIS systems. * Proficient in Microsoft Suite (i.e., Outlook, Teams, Word). * Excellent ...

Madison Core Laboratories

Dispatcher

Huntsville, AL · On-site

Dispatch experience with lab services, preferred. Skills and Abilities: * Proficient in Phlebio, and other LIS systems. * Proficient in Microsoft Suite (i.e., Outlook, Teams, Word). * Excellent ...

Madison Core Laboratories

Dispatcher

Huntsville, AL · On-site

Dispatch experience with lab services, preferred. Skills and Abilities: * Proficient in Phlebio, and other LIS systems. * Proficient in Microsoft Suite (i.e., Outlook, Teams, Word). * Excellent ...

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How much do lab dispatcher jobs pay per hour?

As of Jun 1, 2026, the average hourly pay for lab dispatcher in the United States is $22.03, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $23.80 per hour, depending on experience, location, and employer.

What is a Lab Dispatcher job?

A Lab Dispatcher coordinates the flow of lab work by managing the receipt, tracking, and distribution of specimens or test requests. They communicate with lab technicians, couriers, and healthcare providers to ensure timely processing. Responsibilities may include data entry, scheduling, and maintaining records to support lab efficiency. Strong organizational and communication skills are essential for this role.

What are the key skills and qualifications needed to thrive in the Lab Dispatcher position, and why are they important?

To thrive as a Lab Dispatcher, you need strong organizational skills, attention to detail, and familiarity with laboratory protocols, often supported by at least a high school diploma and experience in a laboratory or logistics setting. Proficiency in laboratory information management systems (LIMS), scheduling software, and inventory tracking tools is typically required. Excellent communication, problem-solving abilities, and the capacity to remain calm under pressure are standout soft skills in this role. These qualities are vital for efficiently coordinating workflow, ensuring timely sample processing, and maintaining accurate records in a fast-paced laboratory environment.

What does a typical day look like for a Lab Dispatcher, and how do they interact with the rest of the lab team?

A typical day for a Lab Dispatcher involves receiving and prioritizing lab requests, assigning tasks or sample processing to technicians, and tracking the flow of specimens throughout the laboratory. Lab Dispatchers work closely with laboratory staff, couriers, and administrative teams to ensure timely and accurate sample handling and reporting. They may also handle communications with clients or healthcare providers regarding the status of tests and help troubleshoot any logistical issues that arise. This role is highly collaborative, as it requires ongoing coordination and clear communication with multiple departments to keep lab operations running smoothly.
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Lab Dispatcher jobs near you
Infographic showing various Lab Dispatcher job openings in the United States as of May 2026, with employment types broken down into 2% Locum Tenens, 2% Internship, 86% Full Time, 5% Part Time, and 5% Contract. Highlights an 78% Physical, 6% Hybrid, and 16% Remote job distribution, with an average salary of $45,823 per year, or $22 per hour.
Lab Dispatcher - Remote, 1pm-930pm MST Fri - Tues

Lab Dispatcher - Remote, 1pm-930pm MST Fri - Tues

TridentCare

Remote

$15/hr

Full-time

Posted 8 days ago

TridentCare rating

6.9

Company rating: 6.9 out of 10

Based on 51 frontline employees who took The Breakroom Quiz

447th of 864 rated healthcare providers

Job description

  • Job Requirement is to operate and utilize tools required to complete duties assigned: general computer use and operations, Nextel/Motorola/Blackberry operations and programming, general office skills necessary to complete assigned tasks, properly.
  • Control and oversee that cases are properly dispatched and completed, picked up and processed, according to all policies and procedures given.
  • Review, organize, and distribute all cases using common knowledge of coverage areas, properly utilizing the available on-duty scheduled Phlebotomists.
  • Ability to conduct full tracking skills and case follow-up of all assignments dispatched throughout the entire shift, on a daily basis. Must control full completion of all work assignments that are given, also providing assistance to assure completion, where needed, to provide excellent service to our facilities.
  • Completes preparation of multiple Phlebotomist's daily work assignments (printout), and continues communication throughout the shift, tracking and possible re-routing, if necessary.
  • Work cooperatively and fully communicate verbally with Area/ Regional Phlebotomy Management, Logging area, Stat Tracking, Customer Service, Call Center, Redraw department and Courier services, to ensure case completion, throughout entire shift.
  • Lab Dispatcher will accommodate various facility special requests, honor high priority facility laboratory orders, expedite urgent cases conducting constant follow up, and maintain a positive attitude to connecting parties to insure excellent customer service is being provided.
  • Must be able to provide detailed written documentation of issues that occur, throughout the shift. It may be necessary to conduct mild investigations of situations, or conduct trouble shooting, or oversee an immediate handling of an unexpected problem. The Laboratory Dispatcher must do whatever it takes to provide productive and efficient lab services to satisfy our customers and facilities.
  • Notifies Dispatch Manager of any issues that are difficult to control, immediately.
  • Identifies and pursues self-improvement needs, adapt to changes when proposed.
  • Perform other duties as assigned, help out when attendance issues arise within the office, maintaining positive attitude during crisis and engaging in daily teamwork with minimal encouragement. Dispatch is responsible for help in decreasing high levels of stress.
  • Full assistance of high volume important phone calls, from our facilities, phlebotomists, in house calls requesting dispatch assistance, employees out-in-the-field allowing others to complete their tasks and handle their required duties, as well.

REQUIRED SKILLS:
  • Must have a High School Diploma- or equivalent.
  • Prefer dispatch experience, some medical terminology helpful.
  • Must pass a drug screen and criminal background check.
  • Must have ability to organize and control multiple tasks at one time, in a fast paced- high volume Laboratory Dispatch Office setting.
  • Must have ability to handle large volumes of telephone assistance with various departments and connecting personnel. Must also be able to operate, program, and use a Nextel/ Blackberry to handle a large volume of the personnel out-in-the-field.
  • Must be trustworthy and able to work well without total supervision.
  • Must have knowledge of general area logistics, and be able to distinguish various locations throughout the Southern California Region and have the ability to utilize various tracking tools that are available to control decisions with minimal confusion.
  • Must be self-motivated, dependable and competent.

Diagnostic Laboratories and Radiology will consider for employment qualified applicants with criminal histories in a manner consistent with the Federal, State, and City requirements of the Initiative for Hiring (Ban the Box) Ordinance.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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