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It Dispatcher Jobs (NOW HIRING)

Nucor

Dispatcher

Tampa, FL

$67K/yr

It's a fast-paced, high-responsibility role that rewards sharp thinkers with $74,000+ average ... Dispatch and support drivers throughout the day - route them efficiently to deliver timely ...

New

TeamLogic IT

Dispatcher

Germantown, WI · On-site

Vision insurance About TeamLogic IT TeamLogic IT is a national provider of technology services and ... Overview The Service Desk Dispatcher plays a crucial role in ensuring that client service requests ...

Fix-It 24/7

Dispatcher

Golden, CO

$25 - $27/hr

Dispatcher - Fix-It 24/7 $25-$27/hour + Commission | Golden, CO | In-office If you like a fast-paced work environment and consider yourself a people-person, we would love to speak with you! This is a ...

Fix-It 24/7

Dispatcher

Charleston, SC

$20 - $22/hr

HVAC & Plumbing Dispatcher Fix It 24/7 - Location: 499 Jessen Ln, Suite B, Wando, SC 29492 Pay: $20-$22 per hour Schedule: Monday-Friday (Saturday coverage may be required during peak season) Join ...

TeamLogic IT, N. Milwaukee, WI

Dispatcher

Germantown, WI · On-site

Vision insurance About TeamLogic IT TeamLogic IT is a national provider of technology services and ... Overview The Service Desk Dispatcher plays a crucial role in ensuring that client service requests ...

Mr. Rooter

Dispatcher

Freehold, NJ · On-site

$18 - $22/hr

You may have never considered dispatching as a career-but it's a critical role, it pays well, and it offers long-term stability. Plumbing is an essential service that's needed in all economic ...

Kelly Services

Dispatcher

Evansville, IN · On-site

$25 - $30/hr

You owe it to yourself to consider this great new opportunity. Salary/Pay Rate/Compensation: $25.00 ... Monitoring, dispatching, and balancing work orders to field personnel. * Serving as the ...

ACME Truck Line Inc

DISPATCHER

Amelia, LA · On-site

Dispatch trucks and maintain control of each shipment until it reaches its destination Immediately report any incident or accident to Terminal Manager Secure all permits Be responsible for correct ...

Sanders & Johnson, Inc.

Dispatcher

Indian Hills, CO · On-site

$23 - $26/hr

Some customers can be challenging, so it's important that you don't take things personally and roll with the punches. Here's what to expect: * Dispatching the right technician to the right call

Sanders & Johnson, Inc.

Dispatcher

Indian Hills, CO · On-site

$23 - $26/hr

Some customers can be challenging, so it's important that you don't take things personally and roll with the punches. Here's what to expect:Dispatching the right technician to the right callAnswering ...

Fast Delivery Logistics LLC

Dispatcher

Hayward, CA · On-site

$23 - $25/hr

Recording customer complaints and make action plan to fix it * Creating dispatch documents along with generating invoices and freight bills * Being in touch with the customers about delivery details ...

Sanders & Johnson

Dispatcher

Indian Hills, CO

$23 - $26/hr

Some customers can be challenging, so it's important that you don't take things personally and roll with the punches. Here's what to expect: * Dispatching the right technician to the right call

Guardian Fleet Services

Dispatcher

Mesquite, TX · On-site

Dispatcher $1,500 Sign on Bonus What It Means to Be a Dispatcher at Guardian Fleet Services Being a Dispatcher for Guardian Fleet Services means becoming the central hub of communication ...

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It Dispatcher information

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How much do it dispatcher jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for it dispatcher in the United States is $22.03, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $23.80 per hour, depending on experience, location, and employer.

What is an IT dispatcher?

IT Dispatchers are professionals who coordinate and assign technical support requests within an organization or IT service provider. They act as a bridge between clients or employees experiencing technical issues and the appropriate IT personnel who can resolve them. IT Dispatchers manage ticket systems, prioritize urgent problems, and ensure that support tasks are distributed efficiently for timely resolution. Their role is crucial in maintaining smooth IT operations and minimizing downtime.

What are the main challenges IT dispatchers face when coordinating technical support requests?

IT Dispatchers often juggle a high volume of incoming support requests, requiring them to quickly assess and prioritize issues based on urgency and available resources. One key challenge is effectively communicating between end-users and IT technicians to ensure clear understanding of technical problems and timely resolution. Additionally, IT Dispatchers must stay organized and maintain detailed records to track the status of each request, which is crucial for both team efficiency and customer satisfaction.

What is the difference between It Dispatcher vs Network Technician?

AspectIt DispatcherNetwork Technician
CertificationsCompTIA A+, Network+CompTIA Network+, Cisco CCNA
Work EnvironmentHelp desk, remote support, office settingsNetwork installation, troubleshooting, on-site repairs
Industry UsageIT support, service desksNetworking, telecommunications

The It Dispatcher primarily manages incoming support requests, coordinating IT issues and dispatching technicians. In contrast, a Network Technician focuses on installing, maintaining, and troubleshooting network infrastructure. While both roles require similar certifications and often work in IT environments, the It Dispatcher handles communication and scheduling, whereas the Network Technician performs hands-on technical work.

What are the key skills and qualifications needed to thrive as an IT dispatcher, and why are they important?

To thrive as an IT Dispatcher, you need strong organizational skills, knowledge of IT support processes, and typically a background in information technology or a related field. Familiarity with ticketing systems like ServiceNow or Zendesk, as well as proficiency in using communication and scheduling software, is essential. Excellent multitasking, problem-solving, and customer service abilities help you prioritize requests and coordinate effectively with technical teams. These skills ensure efficient incident management, quick resolution of IT issues, and high levels of user satisfaction.

Is it hard to get hired as an IT dispatcher?

Getting hired as an IT dispatcher typically requires good communication skills, knowledge of dispatch software, and sometimes relevant certifications. The job can be competitive, but having technical understanding and experience in logistics or customer service can improve your chances of employment.
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It Dispatcher jobs near you
Infographic showing various It Dispatcher job openings in the United States as of August 2026, with employment types broken down into 92% Full Time, 5% Part Time, and 3% Contract. Highlights an 94% Physical, and 6% Remote job distribution, with an average salary of $45,823 per year, or $22 per hour.

IT Dispatcher/Service Coordinator

Proactive Technology Management

Bingham Farms, MI • Remote

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 4 days ago

Job description

Proactive Technology Management is looking for an experienced Dispatcher/Service Coordinator to join our team. Our team answering the phones is our front-line defense and first impression with our clients. This team sets the tone for the clients IT support experience. The ideal candidate would be responsible for managing incoming service requests via email and phone. On average, this role will be answering 120-150 calls per week and coordinating with our Remote Support helpdesk team to ensure an efficient response time and friendly customer service experience every time.

Location:

While this is a fully remote position, we are looking for someone local in the Detroit Metro area.

Proactive Technology Is Different:

  • Monthly check-ins
  • Fun, team-based approach
  • Constantly learning
  • We are Nuts about IT

Requirements

This is a fast-paced position requiring experience, efficiency, and a lot of organizational skills.

Must Have:

  • Customer Service experience
  • Proficient typing skills
  • Friendly and positive attitude
  • Self-motivated
  • Strong multi-tasking and organizational skills
  • Ability to work in a fast-paced environment
  • Problem solver
  • Reliable internet connection

Good To Have:

  • Bachelor's degree
  • Call center experience
  • MSP experience
  • Familiarity with ConnectWise PSA

Responsibilities:

  • Answering phone calls
  • Client communication
  • Scheduling onsite visits
  • Creating tickets
  • Replying to emails
  • Monday - Friday schedule

Benefits

  • Full Medical Benefits
  • 2 Weeks Paid Vacation
  • Quarterly Bonus and Reviews
  • Full Time
  • Dental & vision insurance
  • 401(k) matching

Apply