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It Dispatcher Jobs (NOW HIRING)

Dispatcher

Phoenix, AZ · On-site

$20/hr

Update driver status in Track-It as needed. * Communicate daily dispatch assignments to all necessary personnel and post in driver's board. * Communicate updates regularly. * Follow up on daily ...

Dispatcher

Phoenix, AZ · On-site

$20/hr

Update driver status in Track-It as needed. * Communicate daily dispatch assignments to all necessary personnel and post in driver's board. * Communicate updates regularly. * Follow up on daily ...

Dispatcher

Tampa, FL · On-site

$67K/yr

It's a fast-paced, high-responsibility role that rewards sharp thinkers with $74,000+ average ... Dispatch and support drivers throughout the day - route them efficiently to deliver timely ...

Dispatcher

Tampa, FL · On-site

$67K/yr

It's a fast-paced, high-responsibility role that rewards sharp thinkers with $74,000+ average ... Dispatch and support drivers throughout the day - route them efficiently to deliver timely ...

Vision insurance About TeamLogic IT TeamLogic IT is a national provider of technology services and ... Overview The Service Desk Dispatcher plays a crucial role in ensuring that client service requests ...

Dispatcher

Golden, CO · Hybrid

$25 - $27/hr

Dispatcher - Fix-It 24/7 $25-$27/hour + Commission | Golden, CO | In-office (Must have ServiceTitan experience) If you like a fast-paced work environment and consider yourself a people-person, we ...

Dispatcher

Charleston, SC · On-site

$20 - $22/hr

HVAC & Plumbing Dispatcher Fix It 24/7 - Location: 499 Jessen Ln, Suite B, Wando, SC 29492 Pay: $20-$22 per hour Schedule: Monday-Friday (Saturday coverage may be required during peak season) Join ...

Vision insurance About TeamLogic IT TeamLogic IT is a national provider of technology services and ... Overview The Service Desk Dispatcher plays a crucial role in ensuring that client service requests ...

Dispatcher

Germantown, WI · On-site

$18.75 - $25.25/hr

Vision insurance About TeamLogic IT TeamLogic IT is a national provider of technology services and ... Overview The Service Desk Dispatcher plays a crucial role in ensuring that client service requests ...

We Solve It * We Are All One Team * We Do What We Say * We Grow Or We Die * We Commit And Never Quit Dispatcher Requirements: * Experienced technician * Strong understanding of technician dispatching ...

We Solve It * We Are All One Team * We Do What We Say * We Grow Or We Die * We Commit And Never Quit Dispatcher Requirements: * Experienced technician * Strong understanding of technician dispatching ...

We Solve It * We Are All One Team * We Do What We Say * We Grow Or We Die * We Commit And Never Quit Dispatcher Requirements: * Experienced technician * Strong understanding of technician dispatching ...

We Solve It * We Are All One Team * We Do What We Say * We Grow Or We Die * We Commit And Never Quit Dispatcher Requirements: * Experienced technician * Strong understanding of technician dispatching ...

We Solve It * We Are All One Team * We Do What We Say * We Grow Or We Die * We Commit And Never Quit Dispatcher Requirements: * Experienced technician * Strong understanding of technician dispatching ...

Dispatcher

Hayward, CA · On-site

$23 - $25/hr (+ commission)

Recording customer complaints and make action plan to fix it * Creating dispatch documents along with generating invoices and freight bills * Being in touch with the customers about delivery details ...

Dispatcher - $1,500 Sign on Bonus What It Means to Be a Dispatcher at Guardian Fleet Services Being a Dispatcher for Guardian Fleet Services means becoming the central hub of communication ...

$1,500 Sign on Bonus What It Means to Be a Dispatcher at Guardian Fleet Services Being a Dispatcher for Guardian Fleet Services means becoming the central hub of communication, coordination, and ...

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It Dispatcher information

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$11

$22

$33

How much do it dispatcher jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for it dispatcher in the United States is $22.03, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $23.80 per hour, depending on experience, location, and employer.

What is an IT dispatcher?

IT Dispatchers are professionals who coordinate and assign technical support requests within an organization or IT service provider. They act as a bridge between clients or employees experiencing technical issues and the appropriate IT personnel who can resolve them. IT Dispatchers manage ticket systems, prioritize urgent problems, and ensure that support tasks are distributed efficiently for timely resolution. Their role is crucial in maintaining smooth IT operations and minimizing downtime.

What are the key skills and qualifications needed to thrive as an IT dispatcher, and why are they important?

To thrive as an IT Dispatcher, you need strong organizational skills, knowledge of IT support processes, and typically a background in information technology or a related field. Familiarity with ticketing systems like ServiceNow or Zendesk, as well as proficiency in using communication and scheduling software, is essential. Excellent multitasking, problem-solving, and customer service abilities help you prioritize requests and coordinate effectively with technical teams. These skills ensure efficient incident management, quick resolution of IT issues, and high levels of user satisfaction.

What are the main challenges IT dispatchers face when coordinating technical support requests?

IT Dispatchers often juggle a high volume of incoming support requests, requiring them to quickly assess and prioritize issues based on urgency and available resources. One key challenge is effectively communicating between end-users and IT technicians to ensure clear understanding of technical problems and timely resolution. Additionally, IT Dispatchers must stay organized and maintain detailed records to track the status of each request, which is crucial for both team efficiency and customer satisfaction.

What is the difference between It Dispatcher vs Network Technician?

AspectIt DispatcherNetwork Technician
CertificationsCompTIA A+, Network+CompTIA Network+, Cisco CCNA
Work EnvironmentHelp desk, remote support, office settingsNetwork installation, troubleshooting, on-site repairs
Industry UsageIT support, service desksNetworking, telecommunications

The It Dispatcher primarily manages incoming support requests, coordinating IT issues and dispatching technicians. In contrast, a Network Technician focuses on installing, maintaining, and troubleshooting network infrastructure. While both roles require similar certifications and often work in IT environments, the It Dispatcher handles communication and scheduling, whereas the Network Technician performs hands-on technical work.

Is it hard to get hired as an IT dispatcher?

Getting hired as an IT dispatcher typically requires relevant technical knowledge, good communication skills, and sometimes certifications such as CompTIA or Cisco. The job market can vary based on location and industry demand, but entry-level positions may be accessible with proper training and experience in dispatching or IT support.
More about It Dispatcher jobs

What cities are hiring for It Dispatcher jobs?

Cities with the most It Dispatcher job openings:

What states have the most It Dispatcher jobs?

States with the most job openings for It Dispatcher jobs include:

Infographic showing various It Dispatcher job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 93% Full Time, 5% Part Time, and 1% Contract. Highlights an 93% Physical, and 7% Remote job distribution, with an average salary of $45,823 per year, or $22 per hour.

$20/hr

Full-time

Posted 10 days ago


Job description

Dispatcher
Phoenix, Arizona• Full-time
About the Job- Shift 11:00AM - 7:00 PM - SHIFT MAY VARY ON OCCASION DEPENDING UPON WORK LOAD.
Job Summary:
The Warehouse Dispatcher serves as the primary liaison between our customers and our drivers, leveraging excellent communication skills to deliver a world-class customer service experience. This person will be fluent speaking in English/ Spanish (Preferred). This individual will cultivate relationships with both parties to reduce stresses that come with any last-minute changes, as well as forecasting days and weeks ahead to ensure that employees are maximizing time and mileage as well as providing prompt and convenient service. The dispatcher is responsible for timely dispatch and close of all work orders. This role will require the ability to work well independently as well as within a team environment.
Responsibilities:
  • Determine the appropriate availability of equipment and amount of personnel for each work order or specifications received from customers.
  • Dispatch drivers/trucks to appropriate locations according to customer requests, truck specifications and/or availability.
  • Relay information to supervisors and drivers, via messaging, telephone and radio communications.
  • Advise personnel about traffic problems such as construction areas, accidents, congestion, weather conditions, and other hazards.
  • Adjust schedule as needed throughout the day.
  • Manage and track drivers' attendance and time-off requests.
  • Assign newly hired drivers to trainers and equipment.
  • Ensure jobs are entered timely and accurately into Haul-It dispatch system.
  • Update driver status in Track-It as needed.
  • Communicate daily dispatch assignments to all necessary personnel and post in driver's board.
  • Communicate updates regularly.
  • Follow up on daily paperwork to ensure it is correct.
  • Be available to work weekends and overtime, as needed.
  • Other duties as assigned.

Requirements:
  • Minimum one-year dispatch experience preferred.
  • Bilingual in English/Spanish preferred.
  • Must be authorized to work in the U.S..
  • Must be at least 18 years of age.
  • Must be able to pass a pre-employment drug screen.
  • Must be able to multitask.
  • Proficient knowledge of Phoenix and surrounding areas.
  • Knowledge of DOT regulations, including hours of service.
  • Intermediate to advanced skill set of Microsoft Office Suite.
  • Commitment to excellence and high standards.
  • Excellent written and oral communication skills.
  • Basic competence in subordinates' duties and tasks.
  • Strong organizational, problem-solving, and analytical skills.
  • Ability to manage priorities and workflow. Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm.
  • Ability to work independently and as a member of various teams with strong interpersonal skills.
  • Ability to deal effectively with a diversity of individuals at all organizational levels.
  • Good judgment with the ability to make timely and sound decisions.
  • Ability to lift 50 pounds.
  • Assist with loading and unloading.

Starting PAY: $20/hr