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It Dispatcher Jobs (NOW HIRING)

As a Dispatcher, you will be helping our residential and business customers often in times when they need it most. When something cracks or shatters, you'll put the customer at ease, making sure ...

At Active Day, it is never just a ride, it's personal. We understand that our passengers deserve ... The Dispatcher works to direct the day-to-day route and trip operations. Assists with organizing ...

Dispatcher

Forest View, IL · On-site

$17.05/hr

Dispatcher | All Shifts | On-Call With more than 25 years in business, The Parking Spot has grown ... Provide guests with accurate information as it relates to the parking facility and airport ...

Our team is passionate about helping clients thrive through proactive support, strategic IT guidance, and cutting-edge infrastructure. The Dispatcher at The 20 plays a critical role in managing ...

Dispatcher

Forest View, IL · On-site

$17.05/hr

Dispatcher | All Shifts | On-Call With more than 25 years in business, The Parking Spot has grown ... Provide guests with accurate information as it relates to the parking facility and airport ...

New

As a Dispatcher, you will be helping our residential and business customers often in times when they need it most. When something cracks or shatters, you'll put the customer at ease, making sure ...

Dispatcher

Louisville, KY · On-site

$15 - $25/hr

If you like owning a board, solving problems in real time, and being the person everyone counts on to have it handled, this is your seat. What you'll do * Route & dispatch -- Build and run the daily ...

New

Dispatcher | 6A-2P | Full-Time With more than 25 years in business, The Parking Spot has grown into ... Provide guests with accurate information as it relates to the parking facility and airport ...

As a Dispatcher, you will be helping our residential and business customers often in times when they need it most. When something cracks or shatters, you'll put the customer at ease, making sure ...

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Dispatcher

Louisville, KY · On-site

$15 - $25/hr

If you like owning a board, solving problems in real time, and being the person everyone counts on to have it handled, this is your seat. What you'll do * Route & dispatch -- Build and run the daily ...

New

Our team is passionate about helping clients thrive through proactive support, strategic IT guidance, and cutting-edge infrastructure. The Dispatcher at The 20 plays a critical role in managing ...

Dispatcher

Omaha, NE · On-site

$21 - $23/hr

It's a Great place to work! We work in an environment where empowered, self-directed All-stars know ... and dispatching work to various employees and departments throughout the day. • Demonstrate ...

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Dispatcher

Louisville, KY · On-site

$15 - $25/hr

If you like owning a board, solving problems in real time, and being the person everyone counts on to have it handled, this is your seat. What you'll do * Route & dispatch -- Build and run the daily ...

New

Dispatcher

Papillion, NE · On-site

$21 - $23/hr

It's a Great place to work! We work in an environment where empowered, self-directed All-stars know ... Scheduling and dispatching work to various employees and departments throughout the day.

Our team is passionate about helping clients thrive through proactive support, strategic IT guidance, and cutting-edge infrastructure. The Dispatcher at The 20 plays a critical role in managing ...

Dispatcher

Papillion, NE · On-site

$21 - $23/hr

It's a Great place to work! We work in an environment where empowered, self-directed All-stars know ... Scheduling and dispatching work to various employees and departments throughout the day.

The Dispatcher is expected to stay ahead of the operation rather than simply respond to it. Key Responsibilities · Dispatch and coordinate drivers across active projects working directly with ...

New

The Opportunity As a Service Dispatcher , you'll play a critical role in our daily operations by ... See What It's Like to Work at Peaden At Peaden, we believe our people are what set us apart. Hear ...

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It Dispatcher information

See salary details

$11

$22

$33

How much do it dispatcher jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for it dispatcher in the United States is $22.03, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $23.80 per hour, depending on experience, location, and employer.

What is an IT dispatcher?

IT Dispatchers are professionals who coordinate and assign technical support requests within an organization or IT service provider. They act as a bridge between clients or employees experiencing technical issues and the appropriate IT personnel who can resolve them. IT Dispatchers manage ticket systems, prioritize urgent problems, and ensure that support tasks are distributed efficiently for timely resolution. Their role is crucial in maintaining smooth IT operations and minimizing downtime.

What are the key skills and qualifications needed to thrive as an IT dispatcher, and why are they important?

To thrive as an IT Dispatcher, you need strong organizational skills, knowledge of IT support processes, and typically a background in information technology or a related field. Familiarity with ticketing systems like ServiceNow or Zendesk, as well as proficiency in using communication and scheduling software, is essential. Excellent multitasking, problem-solving, and customer service abilities help you prioritize requests and coordinate effectively with technical teams. These skills ensure efficient incident management, quick resolution of IT issues, and high levels of user satisfaction.

What are the main challenges IT dispatchers face when coordinating technical support requests?

IT Dispatchers often juggle a high volume of incoming support requests, requiring them to quickly assess and prioritize issues based on urgency and available resources. One key challenge is effectively communicating between end-users and IT technicians to ensure clear understanding of technical problems and timely resolution. Additionally, IT Dispatchers must stay organized and maintain detailed records to track the status of each request, which is crucial for both team efficiency and customer satisfaction.

What is the difference between It Dispatcher vs Network Technician?

AspectIt DispatcherNetwork Technician
CertificationsCompTIA A+, Network+CompTIA Network+, Cisco CCNA
Work EnvironmentHelp desk, remote support, office settingsNetwork installation, troubleshooting, on-site repairs
Industry UsageIT support, service desksNetworking, telecommunications

The It Dispatcher primarily manages incoming support requests, coordinating IT issues and dispatching technicians. In contrast, a Network Technician focuses on installing, maintaining, and troubleshooting network infrastructure. While both roles require similar certifications and often work in IT environments, the It Dispatcher handles communication and scheduling, whereas the Network Technician performs hands-on technical work.

Is it hard to get hired as an IT dispatcher?

Getting hired as an IT dispatcher typically requires relevant technical knowledge, good communication skills, and sometimes certifications such as CompTIA or Cisco. The job market can vary based on location and industry demand, but entry-level positions may be accessible with proper training and experience in dispatching or IT support.
More about It Dispatcher jobs

What cities are hiring for It Dispatcher jobs?

Cities with the most It Dispatcher job openings:

What states have the most It Dispatcher jobs?

States with the most job openings for It Dispatcher jobs include:

Infographic showing various It Dispatcher job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 93% Full Time, 5% Part Time, and 1% Contract. Highlights an 93% Physical, and 7% Remote job distribution, with an average salary of $45,823 per year, or $22 per hour.

Full-time

PTO

Re-posted 4 days ago


Key responsibilities

  • Schedule manpower assignments and ensure Emergency Service program is executed.

  • Maintain a log of company equipment and tools, including periodic physical inventories and inspections.

  • Ensure that invoices, route sheets, time cards, daily and weekly reports are completed and turned in by all team members timely and accurately.


Job description

Do you love customer service? Organization and making sure projects flow? Have you’ve been doing that for more than a year? Then keep reading…


How about growing your skills and income at a company where your attention to detail will be appreciated?


As a Dispatcher, you will be helping our residential and business customers often in times when they need it most. When something cracks or shatters, you’ll put the customer at ease, making sure their home or business is safe and looking good!


We invest in our people and will make sure you have the training, tools, and process to be successful.


If you are looking for a place where your expertise will be valued, you can grow in your career, and you have control over your income, apply at Glass Doctor today!


Your Responsibilities as a Dispatcher

As a Glass Doctor Dispatcher, you are a vital part of our team. You will be the person that provides top-notch customer service while showing off your solid customer service skills.


Here’s what you’ll do:

· Schedule manpower assignments and ensure Emergency Service program is executed.

· Maintain a log of company equipment and tools, including periodic physical inventories and inspections.

· Ensure that invoices, route sheets, time cards, daily and weekly reports are completed and turned in by all team members timely and accurately.

· Administer the company vehicle program including maintenance, repair, fuel, and service stock.

· Promptly responds to email requests to secure the opportunity.


Here’s What You Need to Succeed as a Dispatcher:

Excel at Exceptional Customer Service: In this role, you are much more than just a Dispatcher. You are delivering an exceptional high-quality customer experience.


We highly value the customer satisfaction surveys and Google reviews that we get from our customers about the jobs performed.


Have an Eye for Perfection: You’ll need a high level of attention to detail.


Identify Additional Opportunities to Help the Customer: Our customers view you as the trusted expert to make the best recommendations for their current and future needs.


Job Requirements

The following are the minimum requirements to be considered for the Dispatcher position at Glass Doctor:

· Prior experience in the auto and/or flat glass industry is a plus.

· Knowledge and understanding of the basic tools of the trade.

· Computer literate, with working knowledge of work processing, business software and spreadsheet applications

· Must be insurable with a valid driver’s license and clean driving record to drive a company vehicle.

· Strong organization skills, able to multi-task, and can manage time.

· Outstanding phone skills.

· Strong computer and internet skills.

· Excellent interpersonal and communication skills (written and verbal).


This Job Is NOT For You If . . .

· You are okay with measurements being “close enough”. That won’t work here. Measurements need to be super accurate to a fraction of an inch so that the glass will fit the first time.

· You say things in your head like “A broken window – what’s the big deal?” To our customers, when glass breaks, it’s an emergency and safety issue. We take it as seriously as they do.

· You think working Monday mornings is optional. But our customers depend on us to show up as scheduled. Calling off work at the last-minute impacts not just the customer but the whole team.


Here’s How We Take Care of Our Employees:

· Flexible Schedule

· Paid Training

· Bonuses & Incentives

· Company-provided technology

· Benefits Package

· PTO and Vacation


The pay range for this position is depending on your level of experience as a Dispatcher.


At Glass Doctor, you will be a valued part of our team and community. By providing continuing training, we will invest in you as you grow with us.


If you are ready to put your passion for customer service and glass expertise to work, then what are you waiting for?


APPLY TODAY!