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It Dispatcher Jobs (NOW HIRING)

Omnitrans

Dispatcher

San Bernardino, CA · On-site

$72K - $108K/yr

Recommends procedural modifications and plans for implementations as it relates to vehicle dispatching and related duties. * Issues, reviews, and accepts reports, forms, transfers, and equipment.

Active Day Senior Care, Inc.

Dispatcher

Owensboro, KY · On-site

At Active Day, it is never just a ride, it's personal. We understand that our passengers deserve ... The Dispatcher works to direct the day-to-day route and trip operations. Assists with organizing ...

Omnitrans

Dispatcher

San Bernardino, CA · On-site

$72K - $108K/yr

Recommends procedural modifications and plans for implementations as it relates to vehicle dispatching and related duties. Issues, reviews, and accepts reports, forms, transfers, and equipment.

Glass Doctor Of Elkhart

Dispatcher

Elkhart, IN

As a Dispatcher, you will be helping our residential and business customers often in times when they need it most. When something cracks or shatters, you'll put the customer at ease, making sure ...

Hedy Holmes Staffing Services

Be Seen First

Dispatcher

Stockton, CA · On-site

$24/hr

Dispatcher Pay Rate: $24.00/hour Location: Stockton, CA Schedule: Regular Schedule: 5:00 PM-5:00 AM ... Our team of experienced professionals understand that when it comes to staffing, it's not about ...

The 20

Dispatcher

Plano, TX · On-site

Our team is passionate about helping clients thrive through proactive support, strategic IT guidance, and cutting-edge infrastructure. The Dispatcher at The 20 plays a critical role in managing ...

Glass Doctor Canada

Dispatcher

Elkhart, IN · On-site

As a Dispatcher, you will be helping our residential and business customers often in times when they need it most. When something cracks or shatters, you'll put the customer at ease, making sure ...

The Parking Spot

Dispatcher

Austin, TX · On-site

$13/hr

Dispatcher | 6A-2P | Full-Time With more than 25 years in business, The Parking Spot has grown into ... Provide guests with accurate information as it relates to the parking facility and airport ...

Glass Doctor

Dispatcher

Elkhart, IN · On-site

As a Dispatcher, you will be helping our residential and business customers often in times when they need it most. When something cracks or shatters, you'll put the customer at ease, making sure ...

Peakzi

Dispatcher

Everett, WA · On-site

$20 - $28/hr

Our success comes from customer loyalty built over nearly two decades -- and our team is the reason for it. We're looking for an organized, customer-focused Dispatcher to join our office team and ...

PEADEN

Dispatcher

Panama City, FL · On-site

The Opportunity As a Service Dispatcher , you'll play a critical role in our daily operations by ... See What It's Like to Work at Peaden At Peaden, we believe our people are what set us apart. Hear ...

The 20

Dispatcher

Plano, TX · On-site

Our team is passionate about helping clients thrive through proactive support, strategic IT guidance, and cutting-edge infrastructure. The Dispatcher at The 20 plays a critical role in managing ...

S&P Towing

Dispatcher

Griffin, GA · On-site

$500 - $900/wk

Must have experience Dispatching. This position offers critical support to all departments of the ... WHAT IT TAKES TO SUCCEED: * Be able to multi-task and have common sense. * Clear, confident and ...

Skyhop Global

Dispatcher

Fort Lauderdale, FL

$25/hr

What It Takes to Succeed Success in this role requires exceptional multitasking, situational awareness, and sound judgment. Multiple dispatchers work together to support the same operation, making ...

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It Dispatcher information

See salary details

$11

$22

$33

How much do it dispatcher jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for it dispatcher in the United States is $22.03, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $23.80 per hour, depending on experience, location, and employer.

What is an IT dispatcher?

IT Dispatchers are professionals who coordinate and assign technical support requests within an organization or IT service provider. They act as a bridge between clients or employees experiencing technical issues and the appropriate IT personnel who can resolve them. IT Dispatchers manage ticket systems, prioritize urgent problems, and ensure that support tasks are distributed efficiently for timely resolution. Their role is crucial in maintaining smooth IT operations and minimizing downtime.

What are the key skills and qualifications needed to thrive as an IT dispatcher, and why are they important?

To thrive as an IT Dispatcher, you need strong organizational skills, knowledge of IT support processes, and typically a background in information technology or a related field. Familiarity with ticketing systems like ServiceNow or Zendesk, as well as proficiency in using communication and scheduling software, is essential. Excellent multitasking, problem-solving, and customer service abilities help you prioritize requests and coordinate effectively with technical teams. These skills ensure efficient incident management, quick resolution of IT issues, and high levels of user satisfaction.

What are the main challenges IT dispatchers face when coordinating technical support requests?

IT Dispatchers often juggle a high volume of incoming support requests, requiring them to quickly assess and prioritize issues based on urgency and available resources. One key challenge is effectively communicating between end-users and IT technicians to ensure clear understanding of technical problems and timely resolution. Additionally, IT Dispatchers must stay organized and maintain detailed records to track the status of each request, which is crucial for both team efficiency and customer satisfaction.

What is the difference between It Dispatcher vs Network Technician?

AspectIt DispatcherNetwork Technician
CertificationsCompTIA A+, Network+CompTIA Network+, Cisco CCNA
Work EnvironmentHelp desk, remote support, office settingsNetwork installation, troubleshooting, on-site repairs
Industry UsageIT support, service desksNetworking, telecommunications

The It Dispatcher primarily manages incoming support requests, coordinating IT issues and dispatching technicians. In contrast, a Network Technician focuses on installing, maintaining, and troubleshooting network infrastructure. While both roles require similar certifications and often work in IT environments, the It Dispatcher handles communication and scheduling, whereas the Network Technician performs hands-on technical work.

Is it hard to get hired as an IT dispatcher?

Getting hired as an IT dispatcher typically requires relevant technical knowledge, good communication skills, and sometimes certifications such as CompTIA or Cisco. The job market can vary based on location and industry demand, but entry-level positions may be accessible with proper training and experience in dispatching or IT support.
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It Dispatcher jobs near you
Infographic showing various It Dispatcher job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 93% Full Time, 5% Part Time, and 1% Contract. Highlights an 93% Physical, and 7% Remote job distribution, with an average salary of $45,823 per year, or $22 per hour.

Dispatcher

Baker Brothers Plumbing, Air & Electric

Mesquite, TX • On-site

$19/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

Baker Brothers Plumbing, Air & Electric is currently seeking a Dispatcher for our Mesquite location to join our team comprised of creative and energetic employees, who are dedicated to delivering the best customer service experience every day. Our dispatchers are responsible for scheduling and dispatching home services repair, installation and maintenance technicians to specified customer locations for service and repair.

Baker Brothers Plumbing, Air & Electric is one of the fastest growing Plumbing, HVAC, and Electrical companies in the DFW Metroplex and has been named a Top 100 Places to Work by the Dallas Morning News five times.

What's in it For Me?

  • Market Value Compensation
  • Robust PTO Plan
  • Health, Vision and Dental plans for you and your family to choose from (company provides contribution toward group health benefits)
  • 401K Retirement Plan with company match up to 30%.
  • Life Insurance, Short-Term and Long-Term Disability.
  • Special Program Options: FSA, EPA, Legal Services, and Identity Theft.
  • Continuous Training for your Professional Development.
  • Working in a dynamic, collaborative, and fun environment.
  • Coached and supported career growth.
  • Employee Engagement and Employee Recognition Program.

Do I have What it Takes?

  • High School Diploma or GED preferred.
  • Dispatching for home services experience.
  • Service Titan Software experience preferred. 
  • Must be able to pass background and drug screening.
  • Basic computer proficiency, particularly with Microsoft applications.
  • Must be able to work evenings and weekends as needed.

What Will I Do?

  • Schedule and monitor daily technician schedule.
  • Dispatch work orders to field technicians according to priority and location.
  • Receive and record completed work orders from the field technicians.
  • Contact customers to confirm next-day appointments.
  • Communicate with field personnel via Outlook.
  • Handle paperwork for assigned departments and technicians.
  • Maintain accurate technician database.
  • Coordinate parts scheduling.
  • Coordinate warranty installations with other divisions.
  • Answer general questions regarding rebates, system operations, warranties, etc. from customers.

Wrench Group and its affiliates are proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, genetic information, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.  The company encourages all qualified candidates who are eligible to work in the United States to apply, but it does not sponsor applicants or employees who require a visa to work legally.

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