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Insurance Dispatcher Jobs (NOW HIRING)

A&g Towing & Recovery Llc

Dispatcher

Somerset, NJ · On-site

$16/hr

Experience working with motor clubs or insurance dispatch systems. Work Environment * Office or dispatch center environment. * May involve high call volume and stressful situations. * Shift work may ...

A&g Towing & Recovery Llc

Dispatcher

Somerset, NJ · On-site

$16/hr

Experience working with motor clubs or insurance dispatch systems. Work Environment * Office or dispatch center environment. * May involve high call volume and stressful situations. * Shift work may ...

A&g Towing & Recovery Llc

Dispatcher

Somerset, NJ · On-site

$16/hr

Experience working with motor clubs or insurance dispatch systems. Work Environment * Office or dispatch center environment. * May involve high call volume and stressful situations. * Shift work may ...

Equipment Rental

Dispatcher

Farmingdale, NY · On-site

  • Medical

  • Vision

  • PTO

Verify customer insurance compliance and ensure all required documentation is on file. * Work ... Maintain accurate records of all dispatch activity and job tickets. * Collaborate with the sales ...

EVB Towing

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Dispatcher

Plymouth Meeting, PA · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • PTO

Duties Include: * Handling dispatch of EVB trucks to PA Turnpike and police contract incidents ... Dental insurance * Employee assistance program * Flexible spending account * Health insurance

Rolfson Oil

Dispatcher

Addison, TX · On-site

$27/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Dispatcher will work in the state of the art dispatch center for our Fuel Transport Division to ... Medical, Dental, and Vision health insurance elections * Voluntary STD, Life, Accident Coverage ...

Growing Commercial HVAC Company - Service Dispatcher/Coordinator

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Service Dispatcher/Coordinator

Peoria, AZ · On-site

$20 - $34/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Service Dispatcher Position: We are seeking a detailed oriented and organized individual to join ... Insurance * · Dental * · Vision * · Life Insurance * · Paid PTO and Holidays * Profit sharing ...

Rolfson Oil

Dispatcher

Addison, TX · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Dispatcher will work in the state of the art dispatch center for our Fuel Transport Division to ... Medical, Dental, and Vision health insurance elections * Voluntary STD, Life, Accident Coverage ...

Centex Materials

Dispatcher

Austin, TX · On-site

$43K - $52K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Range Dependent upon experience BENEFITS OVERVIEW Medical Insurance Dental Insurance Vision ... Work with Dispatch Manager to strategically coordinate assets for upcoming deliveries. * Other ...

BOBBY & STEVES AUTO WORLD GROUP

Dispatcher

Minneapolis, MN · On-site

$17 - $22/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

As a Dispatcher, you are the critical link between customers in need and our tow drivers. You'll ... Health and vision insurance * Company-paid dental and life insurance * Optional accident insurance ...

Professional Police Services Inc

Dispatcher

Charlotte, NC

$37K - $41K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Health Insurance - Vision & Dental - Life Insurance - Short Term Disibility Insurance - 401k ... Your expertise in dispatching, excellent communication skills, and ability to handle high-stress ...

FOUR SEASONS MASTER

Dispatcher

Bridgeview, IL

$20 - $25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Job Title: Dispatcher - Four Seasons Heating, Air Conditioning, Plumbing, & Electric Location ... Medical Insurance (employer subsidized) * Accident Insurance * Critical Illness Insurance

Champion AC

Dispatcher

Bulverde, TX

$16 - $24/hr

Medical, Dental, and Vision Insurance * 401(k) with company match * Life and Disability Insurance ... Schedule and dispatch service technicians for installations and repairs * Maintain accurate ...

South Metro Fire Rescue

Dispatcher

Centennial, CO

$61K - $89K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... dental, vision and life insurance employer paid premiums, Retiree Health Savings, Death ... Dispatcher I $42.95 /hour Dispatcher II $37.42 /hour Dispatcher III $32.82/hour

Four Seasons Heating

Dispatcher

Bridgeview, IL · On-site

$20 - $25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Job Title: Dispatcher - Four Seasons Heating, Air Conditioning, Plumbing, & Electric Location ... Medical Insurance (employer subsidized) * Accident Insurance * Critical Illness Insurance

Bobby & Steve's Auto World

Dispatcher

Minneapolis, MN · On-site

$17 - $22/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

As a Dispatcher, you are the critical link between customers in need and our tow drivers. You'll ... Health and vision insurance * Company-paid dental and life insurance * Optional accident insurance ...

Professional Police Services Inc

Dispatcher

Charlotte, NC

$37K - $41K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Health Insurance - Vision & Dental - Life Insurance - Short Term Disibility Insurance - 401k ... Your expertise in dispatching, excellent communication skills, and ability to handle high-stress ...

South metro

Dispatcher

Centennial, CO · On-site

$61K - $89K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... dental, vision and life insurance employer paid premiums, Retiree Health Savings, Death ... Dispatcher I $42.95 /hour Dispatcher II $37.42 /hour Dispatcher III $32.82/hour

GO Riteway Transportation Group

Dispatcher

Oak Creek, WI · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Dispatchers are responsible for overseeing dispatch functions across multiple business units and ... Company-Paid Group Life Insurance * Company-Paid Short-Term Disability * Company-Paid Long-Term ...

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Insurance Dispatcher information

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How much do insurance dispatcher jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for insurance dispatcher in the United States is $22.03, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $23.80 per hour, depending on experience, location, and employer.

What does an insurance dispatcher do?

An Insurance Dispatcher is responsible for coordinating and assigning insurance adjusters or agents to clients who have reported claims. They handle incoming calls, gather important information about the claim, and ensure the right personnel are dispatched quickly and efficiently. Their role often includes communicating with clients, adjusters, and other professionals to streamline the claims process and provide timely assistance. Insurance Dispatchers play a crucial role in customer satisfaction by helping resolve claims smoothly and efficiently.

What is the difference between Insurance Dispatcher vs Claims Adjuster?

AspectInsurance DispatcherClaims Adjuster
Required CredentialsHigh school diploma; sometimes insurance or dispatching certificationsHigh school diploma; often state licensing or certifications
Work EnvironmentOffice setting; communication with drivers and clientsField and office; investigating claims and inspecting damages
Employer & Industry UsageInsurance companies, transportation, emergency servicesInsurance companies, public adjusters, third-party administrators
Common Search & ComparisonInsurance Dispatcher vs Claims Adjuster

Insurance Dispatchers coordinate and schedule insurance-related services, focusing on communication and logistics. Claims Adjusters evaluate insurance claims, investigate damages, and determine payouts. While both roles work within the insurance industry, dispatchers handle scheduling and customer communication, whereas adjusters focus on claim assessment and resolution.

What are the key skills and qualifications needed to thrive as an insurance dispatcher, and why are they important?

To thrive as an Insurance Dispatcher, you need strong organizational skills, attention to detail, and a high school diploma or equivalent, with some employers preferring relevant insurance or administrative experience. Familiarity with dispatch software, claims management systems, and standard office applications like MS Office is typically required. Excellent communication, problem-solving abilities, and the capacity to remain calm under pressure are important soft skills in this role. These competencies help ensure efficient coordination of claims and services, timely response to clients, and overall operational effectiveness.

What are some typical challenges an insurance dispatcher faces when coordinating emergency response services?

Insurance Dispatchers often encounter challenges such as managing high call volumes during peak times, quickly assessing the urgency of each situation, and effectively coordinating with multiple service providers like tow trucks or roadside assistance teams. They must remain calm under pressure and ensure accurate information is relayed to both the client and the responding party. Successful dispatchers also need to balance empathy for clients in distress with the need for efficient, organized responses to ensure timely service delivery.
More about Insurance Dispatcher jobs

What cities are hiring for Insurance Dispatcher jobs?

Cities with the most Insurance Dispatcher job openings:

What job categories do people searching Insurance Dispatcher jobs look for?

The top searched job categories for Insurance Dispatcher jobs are:

Insurance Dispatcher jobs near you
Infographic showing various Insurance Dispatcher job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $45,823 per year, or $22 per hour.

Dispatcher

A&g Towing & Recovery Llc

Somerset, NJ • On-site

$16/hr

Part-time

This job post has expired today. Applications are no longer accepted.

Job description

A&G Towing & Recovery – New Jersey

Position Title: Dispatcher
Department: Operations
Employment Type: Part Time
Location: New Jersey

Position Summary
The Dispatcher is responsible for coordinating tow truck drivers, managing incoming calls, assigning service requests, and ensuring efficient, safe, and professional operations. This role requires strong communication skills, multitasking ability, and knowledge of towing and roadside assistance procedures.
Looking for 6am-12pm shift and weekend availability.
Essential Duties and Responsibilities
  • Answer incoming calls from customers, motor clubs, police departments, and clients.
  • Dispatch drivers to service calls using company dispatch software or radio/phone communication.
  • Monitor driver locations, job progress, and response times.
  • Provide accurate job details, directions, and special instructions to drivers.
  • Maintain communication with drivers throughout each assignment.
  • Enter and update call information in the dispatch system.
  • Coordinate priority calls, accident scenes, and emergency situations.
  • Handle customer inquiries, complaints, and service updates professionally.
  • Maintain accurate records of calls, times, and job statuses.
  • Assist with scheduling drivers and shift coverage when needed.

  • Follow all company policies, safety procedures, and compliance requirements.

  • Going to impound yard to release vehicles and collect payments.

Required Qualifications
  • High school diploma or equivalent.
  • Prior dispatch, call center, or towing industry experience preferred.
  • Strong communication and customer service skills.
  • Ability to multitask in a fast-paced environment.
  • Basic computer skills and ability to learn dispatch software.
  • Reliable attendance and punctuality.
  • Ability to remain calm under pressure.
Preferred Qualifications
  • Experience in towing, roadside assistance, or transportation dispatch.
  • Knowledge of New Jersey roadways and geography.
  • Experience working with motor clubs or insurance dispatch systems.
Work Environment
  • Office or dispatch center environment.
  • May involve high call volume and stressful situations.
  • Shift work may include nights, weekends, and holidays.
Physical Requirements
  • Ability to sit for extended periods.
  • Frequent use of phone, computer, and radio equipment.