Salary: $19.58 - $23.08 Hourly
Location : Dispatch-1018 Newell St, White Cloud, MI
Job Type: Full-time
Job Number: 00289
Department: Central Dispatch
Opening Date: 11/25/2025
Closing Date: Continuous
DescriptionNewaygo County Dispatchers serve as the first point of contact for community members seeking assistance for emergency and service request calls.While the ideal candidate will have some knowledge and/or prior experience in emergency dispatching, training will be provided.
This position will be full-time with full benefits, including but not limited to retirement, health insurance, vacation, 13 paid holidays, etc
Examples of Duties- Dispatches calls for service via radio and telephone to law enforcement, fire departments, EMS, and other applicable agencies.
- Monitors, tracks, and documents calls for service in the Computer Aided Dispatch (CAD) system.
- Enters warrants and other court documents into the Law Enforcement Information Network (LEIN) system for five law enforcement agencies, accurately and completely.
- Participates in training as assigned to meet required standards.
- Performs in accordance with policies and procedures.
Typical QualificationsEducation: High School Diploma or GED
Experience: Emergency Services Dispatcher and/or LEIN certification preferred
Other: - Ability to remain calm under extreme stress
- Ability to speak clearly and concisely
- Ability to handle multiple tasks simultaneously
- Must not have any felony convictions
All offers of employment are contingent upon passing a background check and drug screening which includes marijuana.Supplemental Information- Must pass pre-employment typing/practical examinations
- Must have a valid Michigan Driver's License
- Must have the ability to work any shift during a 24 hour period, as this department is a 24/7 operation.
- 401(a) retirement that includes a 5% employer contribution, 4% employer match, and 4% employee contribution.
- Excellent health insurance package, including a health plan with no payroll deduction.
- Employer paid life insurance coverage.
- Savings for health costs in retirement.
- Paid time off and vacation bundles, including 40 hours of vacation upon hire.
- 13 paid holidays.
- Longevity and funeral pay.
- Employer paid short and long-term disability.
- On-Site gym at no cost; 24/7
- Annual pay step increases (based on a market adjustment) beyond the top pay rate that recognize years of service.