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Insurance Dispatcher Jobs (NOW HIRING)

Guardian Fleet Services

Dispatcher

Euless, TX · On-site

Dispatchers are the heartbeat of the company-balancing customer needs, driver safety, and ... Accident Insurance * Employee Assistance Program * Employee Referral Bonus * $1500 Sign on Bonus ...

Guardian Fleet Services

Dispatcher

Euless, TX · On-site

Dispatchers are the heartbeat of the company--balancing customer needs, driver safety, and ... Accident Insurance * Employee Assistance Program * Employee Referral Bonus * $1500 Sign on Bonus ...

Jazz Home Services

Dispatcher

Pleasanton, CA · On-site

$26 - $30/hr

Health insurance * Paid time off * Vision insurance What you will do: * Dispatch our technicians to customer homes * Booking in-bound calls, emails to customers * Selling products and services to ...

ARS

Dispatcher

Saint Petersburg, FL

$23 - $28/hr

Insurance available after 31 days * Low-cost medical (as low as $5/week) * Dental, vision, HSA/FSA ... Dispatch HVAC service technicians efficiently to meet customer appointment times * Manage incoming ...

Jazz Home Services

Dispatcher

Pleasanton, CA

$26 - $30/hr

Health insurance * Paid time off * Vision insurance What you will do: * Dispatch our technicians to customer homes * Booking in-bound calls, emails to customers * Selling products and services to ...

SYOXSA, Inc.

Dispatcher

El Paso, TX · On-site

$50K - $60K/yr

Health insurance * Opportunity for advancement * Paid time off * Profit sharing * Training ... Employee discounts SYOXSA, Inc. - Dispatcher - Equipment/Benefits Provided: * Paid time off ...

Guardian Fleet Services

Dispatcher

Lexington, KY · On-site

Dispatchers are the heartbeat of the company-balancing customer needs, driver safety, and ... Accident Insurance * Employee Assistance Program * Employee Referral Bonus * $1500 Sign on Bonus ...

Dave Wright Nissan Subaru

Dispatcher

Hiawatha, IA · On-site

We Commit And Never Quit Dispatcher Requirements: * Experienced technician * Strong understanding ... Health, Life, Dental, and Vision Insurance * Company Contributed 401K * Company stipend program ...

Waste Connections

Dispatcher

Omaha, NE · On-site

Life Insurance * 401(k) Retirement Plan * Endless opportunities to "Connect with Your Future" Ready to Apply? To be considered, please complete an application at: 👉 www.careers.wasteconnections ...

Guardian Fleet Services

Dispatcher

Balch Springs, TX · On-site

Dispatchers are the heartbeat of the company-balancing customer needs, driver safety, and ... Accident Insurance * Employee Assistance Program * Employee Referral Bonus EEOC Policy Statement ...

Guardian Fleet Services

Dispatcher

Lexington, KY · On-site

Dispatchers are the heartbeat of the company--balancing customer needs, driver safety, and ... Accident Insurance * Employee Assistance Program * Employee Referral Bonus * $1500 Sign on Bonus ...

Dave Wright Nissan Subaru

Dispatcher

Hiawatha, IA · On-site

We Commit And Never Quit Dispatcher Requirements: * Experienced technician * Strong understanding ... Health, Life, Dental, and Vision Insurance * Company Contributed 401K * Company stipend program ...

Dave Wright Nissan Subaru

Dispatcher

Hiawatha, IA · On-site

We Commit And Never Quit Dispatcher Requirements: * Experienced technician * Strong understanding ... Health, Life, Dental, and Vision Insurance * Company Contributed 401K * Company stipend program ...

Parts Authority

Dispatcher

Chelsea, MA · On-site

The Dispatcher plays a pivotal role in the success of our business . They are the main point of ... Must be able to meet company insurance requirements- (drivers must be 21 years old or over)

Berg's Towing

Dispatcher

Bismarck, ND · On-site

$14 - $23/hr

Dental insurance * Health insurance * Vision insurance Schedule: * 8 hour shift Experience: * Dispatching: 2 years (Required) Work Location: In person Responsibilities * Receive emergency and non ...

Prestige Transportation

Dispatcher

Kansas City, KS · On-site

$18 - $25/hr

Dispatchers are the nucleus of our organization. This job role is fast-paced, and it changes not ... Health, Dental, Vision & Life Insurance. * 401(k) Match Up to 4% Immediately Vested. * Paid PTO ...

Guardian Fleet Services

Dispatcher

Knoxville, TN · On-site

Dispatchers are the heartbeat of the company--balancing customer needs, driver safety, and ... Accident Insurance * Employee Assistance Program * Employee Referral Bonus EEOC Policy Statement ...

Fire & Ice

Dispatcher

Columbus, OH · On-site

$25/hr

Life Insurance, AD&D & Long-Term Disability * Optional Short-Term Disability & Gap Coverage ... Previous dispatching experience required * HVAC, plumbing, or electrical dispatch experience ...

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Insurance Dispatcher information

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$11

$22

$33

How much do insurance dispatcher jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for insurance dispatcher in the United States is $22.03, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $23.80 per hour, depending on experience, location, and employer.

What does an insurance dispatcher do?

An Insurance Dispatcher is responsible for coordinating and assigning insurance adjusters or agents to clients who have reported claims. They handle incoming calls, gather important information about the claim, and ensure the right personnel are dispatched quickly and efficiently. Their role often includes communicating with clients, adjusters, and other professionals to streamline the claims process and provide timely assistance. Insurance Dispatchers play a crucial role in customer satisfaction by helping resolve claims smoothly and efficiently.

What are the key skills and qualifications needed to thrive as an insurance dispatcher, and why are they important?

To thrive as an Insurance Dispatcher, you need strong organizational skills, attention to detail, and a high school diploma or equivalent, with some employers preferring relevant insurance or administrative experience. Familiarity with dispatch software, claims management systems, and standard office applications like MS Office is typically required. Excellent communication, problem-solving abilities, and the capacity to remain calm under pressure are important soft skills in this role. These competencies help ensure efficient coordination of claims and services, timely response to clients, and overall operational effectiveness.

What are some typical challenges an insurance dispatcher faces when coordinating emergency response services?

Insurance Dispatchers often encounter challenges such as managing high call volumes during peak times, quickly assessing the urgency of each situation, and effectively coordinating with multiple service providers like tow trucks or roadside assistance teams. They must remain calm under pressure and ensure accurate information is relayed to both the client and the responding party. Successful dispatchers also need to balance empathy for clients in distress with the need for efficient, organized responses to ensure timely service delivery.

What is the difference between Insurance Dispatcher vs Claims Adjuster?

AspectInsurance DispatcherClaims Adjuster
Required CredentialsHigh school diploma; sometimes insurance or dispatching certificationsHigh school diploma; often state licensing or certifications
Work EnvironmentOffice setting; communication with drivers and clientsField and office; investigating claims and inspecting damages
Employer & Industry UsageInsurance companies, transportation, emergency servicesInsurance companies, public adjusters, third-party administrators
Common Search & ComparisonInsurance Dispatcher vs Claims Adjuster

Insurance Dispatchers coordinate and schedule insurance-related services, focusing on communication and logistics. Claims Adjusters evaluate insurance claims, investigate damages, and determine payouts. While both roles work within the insurance industry, dispatchers handle scheduling and customer communication, whereas adjusters focus on claim assessment and resolution.

Is being an insurance dispatcher a good career?

Insurance dispatchers coordinate communication between insurance companies, clients, and service providers, often using phone and computer systems. The role typically requires strong organizational skills, attention to detail, and the ability to handle multiple tasks efficiently. It can offer stable employment with opportunities for advancement in the insurance or customer service industries.
More about Insurance Dispatcher jobs

What cities are hiring for Insurance Dispatcher jobs?

Cities with the most Insurance Dispatcher job openings:

What job categories do people searching Insurance Dispatcher jobs look for?

The top searched job categories for Insurance Dispatcher jobs are:

Insurance Dispatcher jobs near you
Infographic showing various Insurance Dispatcher job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $45,823 per year, or $22 per hour.

Dispatcher

Guardian Fleet Services

Euless, TX • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 17 days ago

Guardian Fleet Services rating

5.1

Company rating: 5.1 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

Job description

$1,500 Sign on Bonus
What It Means to Be a Dispatcher at Guardian Fleet Services
Being a Dispatcher for Guardian Fleet Services means becoming the central hub of communication, coordination, and support for our entire operation. Dispatchers are the heartbeat of the company-balancing customer needs, driver safety, and operational efficiency with calm, steady leadership. At Guardian Fleet Services, dispatchers don't just send trucks-they keep the mission moving.
Job Summary
The Dispatcher is responsible for coordinating and dispatching light, medium, and heavy-duty tow trucks to service calls, accident scenes, and customer requests. This role requires strong communication skills, the ability to multitask under pressure, and a solid understanding of towing operations. Dispatchers serve as the central point of communication between drivers, customers, law enforcement, and company management.
Key Responsibilities
  • Receive and prioritize incoming service calls from customers, law enforcement, motor clubs, and internal systems.
  • Dispatch appropriate tow trucks and operators based on call type, location, and equipment needs.
  • Monitor driver status, job progress, and GPS locations to ensure efficient routing.
  • Communicate clearly with drivers regarding job details, hazards, and special instructions.
  • Document all call information accurately in dispatch software.
  • Coordinate with police, fire departments, and DOT during accident recoveries.
  • Provide excellent customer service, including ETA updates and problem resolution.
  • Maintain knowledge of service area, traffic patterns, and common locations.
  • Assist with after-hours or emergency dispatching as needed.
  • Support office operations with administrative tasks when required.

Required Qualifications
  • Prior dispatch experience in towing, trucking, emergency services, or logistics preferred.
  • Strong communication and multitasking abilities.
  • Ability to remain calm and organized in high-stress situations.
  • Proficiency with dispatch software, GPS systems is a plus
  • Basic computer applications.
  • Knowledge of towing terminology, equipment types, and recovery processes (preferred).
  • Ability to pass background and drug screening.
  • Must be able to communicate fluently in English

General Physical Demands
  • Sit for extended periods (up to 8-12 hours during busy shifts).
  • Stand, walk, and move between office areas as needed.
  • Lift and carry office items, paperwork, or small equipment up to 20-25 lbs.
  • Perform repetitive hand and wrist motions when typing or using communication equipment.

Benefits Offered:
  • Paid Time Off & Paid Holidays
  • Medical, Dental, & Vision Plans
  • $15K Employer paid Life and AD&D
  • 401(k) Plan
  • Short Term Disability & Long-Term Disability
  • Hospital Indemnity
  • Cancer plan
  • Accident Insurance
  • Employee Assistance Program
  • Employee Referral Bonus
  • $1500 Sign on Bonus

EEOC Policy Statement - We are an Equal Opportunity Employer and are committed to building a diverse and inclusive workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, genetic information, veteran status, or any other protected status under applicable federal, state, or local laws.
We believe that diversity strengthens our organization and are dedicated to providing a workplace free of discrimination, harassment, and retaliation. Employment decisions are based on qualifications, merit, and business needs.

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