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Director Ecommerce Jobs (NOW HIRING)

Saks

Director, eCommerce, Saks.com

San Francisco, CA · On-site

$166K - $216K/yr

The Director, Cross-Category eCommerce (Saks) serves as the primary "sharp point" for the daily performance and end-to-end (E2E) experience of the Saks digital storefront. Reporting to the AVP, this ...

Steve Madden

Art Director, E-Commerce

Queens, NY · On-site

$110K - $130K/yr

General Summary The Art Director is responsible for the on-set art direction, creative execution, and final image output for all e-commerce photography across all digital, retail & key wholesale ...

INCPG

We are seeking an experienced and dynamic eCommerce Director to lead our eCommerce team in driving growth and maximizing sales opportunities across online channels, with a primary focus on Amazon.

INCPG

We are seeking an experienced and dynamic eCommerce Director to lead our eCommerce team in driving growth and maximizing sales opportunities across online channels, with a primary focus on Amazon.

SASSO

E-Commerce Director

Baton Rouge, LA · On-site

This senior-level role will oversee direct-to-consumer e-commerce sales through individual brand websites, leveraging the Shopify platform to deliver exceptional online experiences and drive revenue ...

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How much do director ecommerce jobs pay per year?

As of Jun 30, 2026, the average yearly pay for director ecommerce in the United States is $121,522.00, according to ZipRecruiter salary data. Most workers in this role earn between $95,000.00 and $147,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Director Ecommerce position, and why are they important?

To excel as a Director Ecommerce, you need a strong background in digital marketing, sales strategy, and data analytics, generally supported by a bachelor’s or master’s degree in business, marketing, or a related field. Familiarity with ecommerce platforms (like Shopify or Magento), web analytics tools (such as Google Analytics), and CRM systems is highly valuable, as well as certifications like Google Ads or HubSpot. Strong leadership, cross-functional collaboration, and communication skills help drive successful team and project outcomes. These skills ensure effective management of ecommerce operations, optimization of online sales channels, and achievement of business growth objectives.

What are the main challenges a Director Ecommerce typically faces in managing an online business?

One of the primary challenges for a Director Ecommerce is staying ahead of rapidly changing digital trends and consumer behaviors while ensuring a seamless user experience. This role often requires balancing multiple priorities, such as optimizing conversion rates, managing digital marketing campaigns, coordinating with fulfillment teams, and integrating new technologies. Directors also frequently navigate cross-departmental collaboration to align business goals with marketing, IT, and logistics teams. Adapting quickly to market shifts and maintaining a strategic vision are crucial to sustained success in this dynamic environment.

What does a Director of Ecommerce do?

A Director of Ecommerce is responsible for overseeing an organization's online sales strategy, managing digital marketing efforts, optimizing the user experience, and driving revenue growth. They analyze customer data, implement technology solutions, and collaborate with teams to enhance website performance and conversion rates. Additionally, they work with supply chain, product, and marketing departments to streamline operations and improve customer satisfaction. Their goal is to maximize online sales while maintaining brand integrity and profitability.

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Director Ecommerce jobs near you

Director, eCommerce, Saks.com

Saks

San Francisco, CA • On-site

$166K - $216K/yr

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 12 hours ago

Key responsibilities

  • Drive end-to-end eCommerce financial performance by leveraging competitive insights and site metrics to optimize growth.

  • Manage demand-to-net initiatives and monitor performance, VOC feedback, and trends across fill-rates, cancellations, and returns.

  • Lead and mentor a team of Managers and Specialists to foster a culture of accountability and excellence.

Job description

Salary Range $166,000 - $216,000*

Job Description:

WHO WE ARE:

Saks Global is the largest multi-brand luxury retailer in the world, comprising Saks Fifth Avenue, Neiman Marcus, Bergdorf Goodman and Saks OFF 5TH. Powered by our talented colleagues, we are redefining luxury shopping by offering each customer a personalized experience across our store network and e-commerce platforms. Through strong partnerships with the world's most esteemed brands, cutting-edge technology and the industry's most comprehensive luxury customer data, Saks Global is shaping the future of retail.

YOU WILL BE:

The Director, Cross-Category eCommerce (Saks) serves as the primary "sharp point" for the daily performance and end-to-end (E2E) experience of the Saks digital storefront. Reporting to the AVP, this leader is responsible for driving eCommerce financial performance-including sales, margin, and key KPIs-by leveraging competitive insights, site metrics, and customer data. This leader will also oversee promotional performance for the website, which includes promotional financial projections, promotional performance tracking, and recapping, in partnership with the Promotional Marketing team. This role ultimately bridges the gap between merchant strategy and operational execution, managing the "demand-to-net" lifecycle to ensure a seamless luxury journey from discovery to delivery.

WHAT YOU WILL DO:

  • Financial Performance: Drive E2E eCommerce financial performance (sales, margin, and KPIs) by leveraging competitive insights and site metrics to optimize growth.

  • Demand-to-Net Management: Manage demand-to-net initiatives, monitoring performance, VOC feedback, and trends across fill-rates, cancellations, and returns.

  • Operational Troubleshooting: Partner with cross-functional (XF) teams to understand and course-correct underlying drivers of friction within the customer journey.

  • Performance Insights: Create detailed performance recaps with a strong pulse on risks and opportunities across KPIs, promotions, price types, and demand-to-net metrics.

  • Strategic Execution: Guide merchant teams to ensure brand selection and presentation strategies align with Saks' luxury positioning and customer demand.

  • Conversion Optimization: Use digital metrics and performance data to optimize product discovery, conversion, and site navigation.

  • Experience Enhancements: (Longer-term) Support the roadmap for UX/UI enhancements across the site to drive personalization and improved discovery.

  • Team Leadership: Lead and mentor a team of Managers and Specialists, fostering a culture of accountability and excellence.

WHAT YOU WILL BRING:

Required Qualifications (Minimum Requirements):

  • Professional Experience: Typically 8-10+ years of progressive experience in e-commerce, product management, or category management within a retail or online business.

  • Leadership Skills: Demonstrated experience leading and mentoring a team of managers, merchandisers, or analysts

  • Analytical Prowess: Expert-level skills in interpreting complex data (sales, customer behavior, market trends) via Adobe Analytics, Excel, and data visualization software.

  • Business Acumen: Deep understanding of financial metrics, margin analysis, and the operational drivers of the "demand-to-net" lifecycle.

  • Strategic Thinking: Ability to identify market trends and develop actionable plans that align with broader business objectives.

  • Collaboration: Proven ability to work effectively with diverse teams including marketing, supply chain, IT, and finance.

YOUR LIFE AND CAREER AT SAKS GLOBAL:

  • Opportunity to work in a dynamic fast paced environment at a company experiencing growth and transformation

  • Exposure to rewarding career advancement opportunities across the largest multi-brand luxury retailer from retail to distribution, to digital or corporate

  • Comprehensive benefits package for all eligible full-time employees (including medical, vision and dental)

  • An amazing employee discount

Benefits: We offer the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan, basic life insurance, supplemental life insurance, disability insurance, and a variety of additional voluntary benefits (such as critical illness, hospital and accident insurance).

Saks.com is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.



Compensation for this role varies by geographic location. The listed range reflects multiple markets, including higher-cost areas. Actual starting pay will be determined based on work location, experience, and other job-related factors.

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