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Ecommerce Associate Jobs (NOW HIRING)

Boscov's Ecommerce Associate We are seeking a dynamic E-Commerce Associate to enhance the digital shopping experience on boscovs.com. This role focuses on optimizing customer interactions through ...

eCommerce Associate

Detroit, MI ยท On-site

$15/hr

eCommerce General Associate Position, The Salvation Army - Making a Difference in Your Community Detroit, MI Pay Rate: $15 per hour About Us The Salvation Army is an international movement and ...

To ensure all eCommerce duties are completed in a timely manner including receiving, processing, documenting, photographing, and reporting on all consigned items from stores and donations, as well ...

The E-Commerce Associate supports the daily operations of the company website by assisting with product listings, order processing, and customer inquiries. This role focuses on execution and accuracy ...

E-COMMERCE SPECIALIST DEPARTMENT: RETAIL STATUS: FULL-TIME SUPERVISOR: E-COMMERCE SUPERVISOR or BUSINESS MANAGER GENERAL STATEMENT: The Salvation Army, an international movement, is an evangelical ...

The E-Commerce Associate's role will support Goodwill's mission by generating revenue to help people overcome barriers to economic and personal independence through education, training, and job ...

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Ecommerce Associate information

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How much do ecommerce associate jobs pay per hour?

As of Jun 15, 2026, the average hourly pay for ecommerce associate in the United States is $19.87, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $20.67 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Ecommerce Associate, and why are they important?

To thrive as an Ecommerce Associate, you need a solid understanding of online sales platforms, digital marketing fundamentals, and product listing best practices, typically supported by experience or relevant coursework. Familiarity with ecommerce platforms like Shopify, Magento, or WooCommerce, as well as analytics tools such as Google Analytics, is highly valuable. Strong attention to detail, problem-solving abilities, and effective communication set standout candidates apart in this role. These skills are crucial for optimizing product visibility, driving sales, and ensuring a seamless online shopping experience for customers.

What are Ecommerce Associates?

Ecommerce Associates are professionals responsible for supporting the operations of an online retail business. Their duties typically include managing product listings, processing orders, handling customer inquiries, and assisting with inventory and promotions. They work closely with other teams such as marketing, logistics, and customer service to ensure a smooth online shopping experience. Ecommerce Associates often use various digital tools and platforms to monitor sales performance and help improve the efficiency of the online store.

What is the difference between Ecommerce Associate vs Customer Service Representative?

AspectEcommerce AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; familiarity with e-commerce platformsHigh school diploma or equivalent; communication skills
Work EnvironmentOnline retail settings, warehouses, officesCall centers, retail stores, online support
Industry UsagePrimarily in e-commerce and retail companiesAcross various industries including retail, telecom, and services
Common Search IntentUnderstanding e-commerce roles, job requirementsCustomer support, problem-solving skills

The Ecommerce Associate and Customer Service Representative roles often overlap in customer interaction and basic technical skills. However, Ecommerce Associates focus more on managing online sales, product listings, and order processing within e-commerce platforms. Customer Service Representatives handle customer inquiries, complaints, and support across various channels. Both roles require strong communication skills, but Ecommerce Associates typically need familiarity with e-commerce tools and platforms, making their roles more specialized within online retail environments.

What jobs pay $10,000 a month without a degree?

Ecommerce associates typically do not earn $10,000 a month without significant experience or advanced skills. High-paying roles in e-commerce, such as digital marketing managers or online business owners, can reach that level, but they often require specialized knowledge, entrepreneurial effort, or certifications rather than formal degrees. Most jobs paying this amount are in sales, tech, or entrepreneurship, and may involve commission, bonuses, or ownership stakes.

What are the 4 types of e-commerce?

The four main types of e-commerce are Business-to-Consumer (B2C), where businesses sell directly to consumers; Business-to-Business (B2B), involving transactions between companies; Consumer-to-Consumer (C2C), where individuals sell to each other; and Consumer-to-Business (C2B), where consumers offer products or services to businesses. Ecommerce associates often work with platforms supporting these types, such as online marketplaces and retail websites.

What are some common challenges Ecommerce Associates face when managing online product listings?

Ecommerce Associates frequently encounter challenges such as maintaining accurate and up-to-date product information, optimizing listings for search visibility, and ensuring consistency across multiple sales channels. They may also need to address inventory discrepancies, manage product images and descriptions, and quickly update listings in response to changes in stock or promotions. Effective communication with cross-functional teams like marketing and inventory management is key to overcoming these challenges and providing a seamless customer experience.

What does an ecommerce job do?

An ecommerce associate manages online product listings, processes orders, handles customer inquiries, and ensures smooth online transactions. They often use ecommerce platforms like Shopify or Amazon Seller Central and may analyze sales data to improve performance. Strong communication skills and familiarity with digital tools are important for this role.

What are the 7 C's of e-commerce?

The 7 C's of e-commerce are Customer, Content, Context, Commerce, Connection, Communication, and Conversion. These principles help e-commerce associates focus on customer needs, quality content, relevant context, seamless transactions, building relationships, effective communication, and optimizing sales conversions. Understanding these elements supports successful online retail operations and enhances the customer experience.
More about Ecommerce Associate jobs
What cities are hiring for Ecommerce Associate jobs? Cities with the most Ecommerce Associate job openings:
What are the most commonly searched types of Ecommerce jobs? The most popular types of Ecommerce jobs are:
What states have the most Ecommerce Associate jobs? States with the most job openings for Ecommerce Associate jobs include:
E-Commerce Associate

E-Commerce Associate

Goodwill Industries of Southern Arizona

Tucson, AZ โ€ข On-site

$17/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 15 days ago


Job description

A DAY IN THE LIFE AS AN E-COMMERCE ASSOCIATE

As an E-Commerce Associate, you play a vital role in supporting our mission of providing employment-related services to the community by participating in all areas of the departmentโ€™s daily operations. Every day is a little something different and offers both variety and routine! You will get training and experience in producing, researching, photographing, tracking, listing, and shipping collectible items for sale through various online marketplaces including, but not limited to, Shopgoodwill.com, eBay, Craigslist, and Gun Broker.

MINIMUM QUALIFICATIONS FOR AN E-COMMERCE ASSOCIATE

  1. Competent in computer orientation and digital camera operation.
  2. Must possess basic computer skills to support transfer of pictures to computer.
  3. Must be able to work quickly with fragile items.
  4. Must be able to properly use tools assigned (includes camera and scales).
  5. Must have good organizational and decision-making skills.
  6. Must be detail oriented with high level of accuracy.
  7. Must be able to lift up to 50lbs and use a hand truck and/or pallet jack.
  8. Must be able to stand for prolonged periods of time, bend stoop and work in confined spaces as necessary.
  9. Must be able to read, write and speak English.
  10. Ability to follow written or verbal instructions.
  11. Must be able to work flexible hours (including nights and weekends).
  12. Must be dependable and prompt.
  13. Ability to work with a minimum of supervision.
  14. Ability to develop and maintain effective working relationships with all individuals.

ESSENTIAL FUNCTIONS

  1. * Demonstrate internal Company Values at all times.
  2. * Meet or exceed daily goal/production.
  3. * Communicate with all members of the team to assure good product flow.
  4. * Handle all items with care to avoid breakage.
  5. * Tracks incoming collectibles from stores. Researches items for sale to determine value; may utilize online and/or written references. Accurately weighs all items and gives credit to correct store. Cleans Items when needed.
  6. * Using camera with attached wrist strap, photograph items for sale and accurately represent items in photographs. Views item and plans presentation, camera position, camera angle, lighting, and key shots to produce desired effect. Camera shots will include defects in the product.
  7. * List items online in a quick and accurate manner; adding appropriate titles, categories, product descriptions and attributes (including damages), appropriate disclaimers, photographs, description, measurements, and shipping and handling charges.
  8. * Accurately pull orders from shelves for packing and prepares pick-up orders for local customers. Generate packaging labels and postage.
  9. * Package and prepare all orders for shipment. Handle fragile items with care while keeping refund rate less than 1%. Ship all packages within 5 business days. Keep shipping areas stocked with boxes and other packing items by keeping an updated inventory of packing materials.
  10. * Scan incoming product and lists books and media online with accurate descriptions, including damages. Ship all books and media within 1 business day.
  11. * Provide excellent customer service by answering incoming emails within 48 hours of receipt.
  12. Cross train to become proficient in other E-Commerce positions and assist in those areas when necessary.
  13. Attend meetings and training as required.
  14. Maintain acceptable attendance, personal hygiene, and dress code standards including wearing company issued name tags.
  15. Clean up all work areas at the end of each shift.
  16. Follows all company and department policies and procedures.
  17. Follow all safety rules; Reports accidents or injuries immediately.
  18. Maintain a high level of confidentiality regarding Goodwill Industries of Southern Arizona, Inc. and persons receiving services.
  19. Assist in other areas as requested.


PERKS & BENEFITS

This position offers very competitive wages, and you will be paid biweekly. We offer fantastic full-time benefits including generous amounts of paid time off, paid sick leave, access to earned wages before payday, medical, vision, dental insurance, a 403(b) retirement plan (with 100% vesting from day 1 and employer matching at 1 year), disability and life insurance, a COMPANY PAID employee assistance plan (EAP) for mental health and a COMPANY PAID telemedicine plan for all employees and their households, tuition reimbursement, identity theft protection, and a 30% store discount!!!

POSSIBLE CAREER PATHS

E-Commerce Associate II

E-Commerce Associate III

E-Commerce Lead

E-Commerce Supervisor

E-Commerce Senior Supervisor

E-Commerce Assistant Manager

E-Commerce Manager

Criminal background screenings will be conducted on all eligible candidates. Only convictions that could impact this position will be considered.

We encourage all bilingual candidates, national service members, veterans, and their family members to apply.