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Ecommerce Associate Jobs (NOW HIRING)

Goodwill Ind NW NC Inc

Ecommerce Associate

Statesville, NC · On-site

$16.50/hr

Our Ecommerce Associates supports the retail sales by working in one or more of the following workstations- receiving, sorting jewelry, research, photography, scanning/listing, shipping, or trailer ...

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The Salvation Army

eCommerce Associate

Minneapolis, MN · On-site

$16.50/hr

eCommerce General Associate Position The Salvation Army - Making a Difference in Your Community Location: Minneapolis, MN Pay Rate: $16.50 per hour, Full Time About Us The Salvation Army is an ...

Everything Bagel

E-Commerce Associate

$14.75 - $20.50/hr

We are looking for a detail-oriented E-commerce Associate with strong Shopify expertise to help us manage, optimize, and scale our online stores. The ideal candidate is highly comfortable inside ...

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Ecommerce Associate information

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How much do ecommerce associate jobs pay per hour?

As of Jul 6, 2026, the average hourly pay for ecommerce associate in the United States is $19.87, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $20.67 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Ecommerce Associate, and why are they important?

To thrive as an Ecommerce Associate, you need a solid understanding of online sales platforms, digital marketing fundamentals, and product listing best practices, typically supported by experience or relevant coursework. Familiarity with ecommerce platforms like Shopify, Magento, or WooCommerce, as well as analytics tools such as Google Analytics, is highly valuable. Strong attention to detail, problem-solving abilities, and effective communication set standout candidates apart in this role. These skills are crucial for optimizing product visibility, driving sales, and ensuring a seamless online shopping experience for customers.

What are Ecommerce Associates?

Ecommerce Associates are professionals responsible for supporting the operations of an online retail business. Their duties typically include managing product listings, processing orders, handling customer inquiries, and assisting with inventory and promotions. They work closely with other teams such as marketing, logistics, and customer service to ensure a smooth online shopping experience. Ecommerce Associates often use various digital tools and platforms to monitor sales performance and help improve the efficiency of the online store.

Does e-commerce pay well?

Ecommerce associates typically earn hourly wages that vary by experience, location, and company, with median pay around minimum wage to $15 per hour in many regions. Experienced or specialized roles, such as those involving inventory management or customer service, can pay higher. Overall, pay is generally moderate and often supplemented with bonuses or commissions in some companies.

What is the difference between Ecommerce Associate vs Customer Service Representative?

AspectEcommerce AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; familiarity with e-commerce platformsHigh school diploma or equivalent; communication skills
Work EnvironmentOnline retail settings, warehouses, officesCall centers, retail stores, online support
Industry UsagePrimarily in e-commerce and retail companiesAcross various industries including retail, telecom, and services
Common Search IntentUnderstanding e-commerce roles, job requirementsCustomer support, problem-solving skills

The Ecommerce Associate and Customer Service Representative roles often overlap in customer interaction and basic technical skills. However, Ecommerce Associates focus more on managing online sales, product listings, and order processing within e-commerce platforms. Customer Service Representatives handle customer inquiries, complaints, and support across various channels. Both roles require strong communication skills, but Ecommerce Associates typically need familiarity with e-commerce tools and platforms, making their roles more specialized within online retail environments.

What are some common challenges Ecommerce Associates face when managing online product listings?

Ecommerce Associates frequently encounter challenges such as maintaining accurate and up-to-date product information, optimizing listings for search visibility, and ensuring consistency across multiple sales channels. They may also need to address inventory discrepancies, manage product images and descriptions, and quickly update listings in response to changes in stock or promotions. Effective communication with cross-functional teams like marketing and inventory management is key to overcoming these challenges and providing a seamless customer experience.

What does an e-commerce associate do?

An e-commerce associate manages online product listings, processes orders, handles customer inquiries, and ensures the smooth operation of an online store. They often use e-commerce platforms like Shopify or Amazon Seller Central and may assist with inventory management and order fulfillment.

Will AI replace e-commerce?

Ecommerce associates support online sales by managing product listings, customer service, and order processing. While AI tools can automate tasks like chat support and inventory management, human oversight remains essential for complex customer interactions and decision-making. AI is expected to augment rather than fully replace ecommerce roles.

What does an ecommerce employee do?

An ecommerce associate manages online product listings, processes orders, handles customer inquiries, and ensures the smooth operation of online sales platforms. They often use tools like inventory management systems and may analyze sales data to improve performance. Strong communication skills and familiarity with e-commerce platforms are important for this role.
More about Ecommerce Associate jobs
What cities are hiring for Ecommerce Associate jobs? Cities with the most Ecommerce Associate job openings:
What are the most commonly searched types of Ecommerce jobs? The most popular types of Ecommerce jobs are:
What states have the most Ecommerce Associate jobs? States with the most job openings for Ecommerce Associate jobs include:
What job categories do people searching Ecommerce Associate jobs look for? The top searched job categories for Ecommerce Associate jobs are:
Ecommerce Associate jobs near you
Infographic showing various Ecommerce Associate job openings in the United States as of June 2026, with employment types broken down into 2% As Needed, 4% Full Time, 93% Part Time, and 1% Nights. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $41,327 per year, or $19.9 per hour.

Ecommerce Associate

Goodwill Industries of Greater New York and New Jersey

Hackensack, NJ • On-site

$17 - $18.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 21 days ago

Job description

Goodwill Greater New York and Northern New Jersey (GWNYNJ) believes that the power of work and sustainable fashion is how we unlock the good in our communities. For over 100 years, we have helped people get jobs, stay employed, and progress in careers across New York and Northern New Jersey. We believe that diversity drives innovation and strengthens our workplace. We are committed to fostering our inclusive environment where all employees feel valued, respected, and empowered to contribute fully. We welcome applicants of all backgrounds, identities, experiences, and abilities.
We are seeking an experienced eCommerce Associate that supports Goodwill's online sales operations by assisting with the preparation, listing, and fulfillment of secondhand goods sold through listing software and digital marketplaces such as ShopGoodwill, eBay, The RealReal, and other platforms. This role plays a key part in maximizing the value of donated goods while ensuring quality standards, asset protection, and efficient order fulfillment.
If you are looking to join our dedicated team as an Ecommerce Associate we want to hear from you!
The Awesome Things You'll Do
  • Photograph merchandise in accordance with eCommerce quality and brand standards
  • Work in a fast-paced production environment while consistently meeting daily production goals and key performance indicators (KPIs)
  • Assist with listing preparation, quality assurance, and product presentation
  • Sort, clean, identify, and prepare donated items for photography and online sale
  • Pull, fill, shelve, and rotate merchandise as needed
  • Support packing, shipping, and fulfillment of eCommerce orders
  • Assist shipping staff with inquiries and order-related needs
  • Help extract the highest possible value from items through proper handling, selling and presentation to the end customers
  • Safeguard company property, including donated goods and equipment
  • Protect business assets and report incidents of theft or unauthorized possession
  • Maintain organized and accurate shelving and storage areas
  • Promote teamwork by sharing knowledge and cooperating with colleagues
  • Demonstrate strong interpersonal skills, including courtesy, professionalism, and sensitivity
  • Follow all safety rules, company policies, and procedures at all times
  • Work overtime as required
  • Perform other job-related duties as assigned

Activities are subject to change / be added to meet business needs with management approval.
Our Must Haves
  • High school diploma or GED preferred
  • Ability to operate a digital phone (Android or Apple)
  • Basic computer proficiency preferred
  • Ability to lift and carry up to 50 pounds
  • Ability to work with minimal supervision
  • Ability to speak, read, write, and understand English
  • Schedule 9-5 Monday-Friday; but overtime could become Saturday shifts instead of one weekday
  • Strong attention to detail and ability to follow instructions

Special Working Conditions
  • This is a production environment where long periods of standing are required up to 8 hours daily.

What We Offer
  • Hourly Range: $17.00 - $18.50
  • Generous Time off policy to use when you need it
  • Health, wellness and financial resources to help you achieve our personal goals
  • Robust health benefits including medical, dental, vision, parental leaves and company sponsored life insurance
  • Retirement matching programs and contributions
  • Transit and commuter benefits

#IND1
We believe in creating space for everyone to do their best work and have individual and collective impact. We believe in challenging the status quo and setting ambitious goals in the name of doing more good. We believe that being your best self and helping others do the same is how we bring our mission alive. Even if you don't think you meet all the qualifications listed for the job, we would love to hear from you!
If you require a reasonable accommodation at any point in the application or interview process, or if you are unable to apply through our recruitment portal, please contact us at humanresources@goodwillny.org. We are happy to assist and ensure you have an equal opportunity to apply.

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