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Ecommerce Associate Jobs in New York (NOW HIRING)

Suit Store Group LLC

E-Commerce Associate

Paramus, NJ · On-site

$18 - $20/hr

  • Medical

  • Retirement

  • PTO

We are seeking a dynamic and customer-focused individual to join our team as an E-Commerce Associate. The ideal candidate will be responsible for handling customer inquiries via phone and email ...

Girl Scouts of the USA

Associate, Ecommerce

Manhattan, NY · Hybrid

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Ecommerce Associate will help ensure operational excellence across a growing set of responsibilities, including managing content and merchandising across multiple user experiences (consumer and ...

Girl Scouts of the USA

Associate, Ecommerce

Manhattan, NY · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Ecommerce Associate will help ensure operational excellence across a growing set of responsibilities, including managing content and merchandising across multiple user experiences (consumer and ...

Girl Scouts of the USA

Associate, Ecommerce

Manhattan, NY · Hybrid

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Ecommerce Associate will help ensure operational excellence across a growing set of responsibilities, including managing content and merchandising across multiple user experiences (consumer and ...

Girl Scouts of the USA

Associate, Ecommerce

Manhattan, NY · Hybrid

$66K - $80K/yr

The Ecommerce Associate will help ensure operational excellence across a growing set of responsibilities, including managing content and merchandising across multiple user experiences (consumer and ...

Publicis Groupe Holdings B.V

Manager, eCommerce

Manhattan, NY · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Partner with Associate Director to build end-to-end ecommerce strategy and plans for the client ... Collaborate with direct reports, colleagues, and peers across the organization to provide insight ...

LHH US

eCommerce Specialist

Iselin, NJ · Hybrid

$25 - $28/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Customer Support & eCommerce Specialist Location: Iselin, NJ Type of Employment: Temporary, 6 ... Nadia Negm Benefit offerings available for our associates include medical, dental, vision, life ...

LHH US

eCommerce Specialist

Iselin, NJ · Hybrid

$25 - $28/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Customer Support & eCommerce Specialist Location: Iselin, NJ Type of Employment: Temporary, 6 ... Nadia Negm Benefit offerings available for our associates include medical, dental, vision, life ...

Famous Footwear

Director, eCommerce - Sam Edelman

Manhattan, NY · On-site

$100 - $135/hr

  • Medical

  • Retirement

  • PTO

... eCommerce - Sam Edelman in New York City where you'll have the opportunity to make an impact and ... Our Shoe Discounts: 30% Associate Discount across Famous Footwear and Caleres brands. * Benefits ...

Caleres

Director, eCommerce - Stuart Weitzman

New York, NY · On-site

$132K - $168K/yr

  • Medical

  • Retirement

  • PTO

No matter your style, we've got your perfect fit covered with a 30% Associate Discount across ... Experience with eCommerce platforms, CMS tools, web analytics, testing platforms, digital ...

Kith

E-Commerce Merchandising Associate

New York, NY

$65K - $75K/yr

Kith's E-Commerce Merchandising Associate is responsible for how products are visually represented on the Kith website. This includes collecting and organizing all assets with Kith's product ...

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All JobsEcommerce Associate JobsEcommerce Associate Jobs in New York

Ecommerce Associate information

See New York salary details

$11

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$36

How much do ecommerce associate jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for ecommerce associate in New York is $21.74, according to ZipRecruiter salary data. Most workers in this role earn between $16.30 and $22.60 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an ecommerce associate?

To thrive as an Ecommerce Associate, you need a solid understanding of online sales platforms, digital marketing fundamentals, and product listing best practices, typically supported by experience or relevant coursework. Familiarity with ecommerce platforms like Shopify, Magento, or WooCommerce, as well as analytics tools such as Google Analytics, is highly valuable. Strong attention to detail, problem-solving abilities, and effective communication set standout candidates apart in this role. These skills are crucial for optimizing product visibility, driving sales, and ensuring a seamless online shopping experience for customers.

What is an ecommerce associate?

Ecommerce Associates are professionals responsible for supporting the operations of an online retail business. Their duties typically include managing product listings, processing orders, handling customer inquiries, and assisting with inventory and promotions. They work closely with other teams such as marketing, logistics, and customer service to ensure a smooth online shopping experience. Ecommerce Associates often use various digital tools and platforms to monitor sales performance and help improve the efficiency of the online store.

What is the difference between Ecommerce Associate vs Customer Service Representative?

AspectEcommerce AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; familiarity with e-commerce platformsHigh school diploma or equivalent; communication skills
Work EnvironmentOnline retail settings, warehouses, officesCall centers, retail stores, online support
Industry UsagePrimarily in e-commerce and retail companiesAcross various industries including retail, telecom, and services
Common Search IntentUnderstanding e-commerce roles, job requirementsCustomer support, problem-solving skills

The Ecommerce Associate and Customer Service Representative roles often overlap in customer interaction and basic technical skills. However, Ecommerce Associates focus more on managing online sales, product listings, and order processing within e-commerce platforms. Customer Service Representatives handle customer inquiries, complaints, and support across various channels. Both roles require strong communication skills, but Ecommerce Associates typically need familiarity with e-commerce tools and platforms, making their roles more specialized within online retail environments.

What are some common challenges ecommerce associates face when managing online product listings?

Ecommerce Associates frequently encounter challenges such as maintaining accurate and up-to-date product information, optimizing listings for search visibility, and ensuring consistency across multiple sales channels. They may also need to address inventory discrepancies, manage product images and descriptions, and quickly update listings in response to changes in stock or promotions. Effective communication with cross-functional teams like marketing and inventory management is key to overcoming these challenges and providing a seamless customer experience.

Is e-commerce a stressful job?

E-commerce associates often face stress related to meeting sales targets, managing order fulfillment, and handling customer inquiries in a fast-paced environment. The job may require multitasking, attention to detail, and working under deadlines, which can contribute to stress levels. However, stress varies depending on the company, workload, and individual coping skills.
What are the most commonly searched types of Ecommerce jobs in New York? The most popular types of Ecommerce jobs in New York are:
What are popular job titles related to Ecommerce Associate jobs in New York? For Ecommerce Associate jobs in New York, the most frequently searched job titles are:
What job categories do people searching Ecommerce Associate jobs in New York look for? The top searched job categories for Ecommerce Associate jobs in New York are:
What cities in New York are hiring for Ecommerce Associate jobs? Cities in New York with the most Ecommerce Associate job openings:
Ecommerce Associate jobs near you
Infographic showing various Ecommerce Associate job openings in New York as of August 2026, with employment types broken down into 1% As Needed, 69% Full Time, 27% Part Time, 2% Temporary, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $45,213 per year, or $21.7 per hour.

E-Commerce Associate

Suit Store Group LLC

Paramus, NJ • On-site

$18 - $20/hr

Full-time

Medical, Retirement, PTO

Re-posted 28 days ago

Job description

Location: 318 Rte 4, Paramus, NJ 07652

Grooms Club is a equal opportunity employer and is a premier wedding destination specializing in wedding suits, dedicated to providing exceptional service and high-quality attire for grooms and wedding parties. We take pride in offering customers a memorable and stress-free shopping experience.

Position Overview:

We are seeking a dynamic and customer-focused individual to join our team as an E-Commerce Associate. The ideal candidate will be responsible for handling customer inquiries via phone and email, managing wedding groups, efficiently packaging orders using Shopify, and providing outstanding in-store assistance in our Paramus, NJ location.

Key Responsibilities:

Customer Communication:

  • Professionally and promptly handle customer inquiries through phone and email.
  • Provide product information, sizing guidance, and styling assistance with order-related queries.
  • Be able to accurately fit the customer and provide recommendations for alterations.
  • Ensure a positive customer experience by addressing concerns and resolving issues

Order Processing and Packaging:

  • Utilize Shopify to process and fulfill online orders accurately.
  • Ensure orders are packaged securely and in a presentable manner for shipment.
  • Coordinate with the warehouse team to manage inventory and monitor stock levels.

Large Wedding Groups:

  • Work closely with wedding parties to coordinate and fulfill bulk orders.
  • Provide personalized assistance to ensure the wedding group's unique needs are met.
  • Maintain clear communication throughout the order process.

Fitting and Styling In-Person Customers

  • Greet customers as they enter the store and assess customers' needs and preferences regarding suits and style
  • Assist customers in selecting appropriate styles, colors, and sizes
  • Provide guidance on fabric choices and suit accessories
  • Take accurate measurements for tailoring purposes
  • Offer insights on current fashion trends and styling tips
  • Handle any inquiries or concerns regarding the suits or the purchasing process
  • Process transactions through Shopify POS system
  • Ensure customer satisfaction by addressing any post-purchase concerns or alterations

Shift Requirements:

  • 35-40 hours per week
  • Overtime may be offered
  • At least 2 closing shifts per week
  • Must be able to work Saturdays 10 a.m. - 9 p.m.
  • Must be able to open Fridays

Expectations

  • Preferred but not required: Experience in men's retail
  • Required: Familiarity or Experience with Shopify

Skill Requirements

  • Effective Communication
  • Problem Solving
  • Positive Attitude
  • Strong Grammar Skills
  • Strong Conversational Skills
  • Effective Time Management
  • Tech Savvy
  • Patience
  • Attention To Detail
  • Up-Selling and Cross-Selling Skills

Benefits

  • Generous PTO Policy
  • Employee Discount
  • Health Insurance
  • 401k Plan
  • Annual Performance Bonus

- Morning, Afternoon, and Evening Shifts Available
- Must be able to work Saturdays 10:00 am - 9:00 pm
35-40 Hours Per week