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Part Time Ecommerce Jobs in New York (NOW HIRING)

Aura

Director, Marketplaces & Ecommerce

New York, NY · On-site

$150/day

About the Role As Director of E-commerce, you own the post-click experience on auraframes.com and ... Lunch and snacks on us every day in our NYC and SF offices (Benefits may differ for part-time or ...

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Part Time Ecommerce information

What is a part time ecommerce?

A Part Time Ecommerce job involves managing online sales, product listings, customer service, and order processing for a business on a flexible schedule. Responsibilities may include updating product information, handling customer inquiries, processing returns, and assisting with marketing efforts like social media or email campaigns. These roles are ideal for individuals looking for flexible work opportunities in the digital commerce space.

What are the typical responsibilities of a part time ecommerce?

Part Time Ecommerce roles often involve managing product listings, monitoring online orders, handling basic customer inquiries, and coordinating shipments. You may also help update website content, troubleshoot minor technical issues, or assist with digital marketing tasks like posting on social media or sending promotional emails. Depending on the size of the company, you might work independently or as part of a small team, often collaborating with sales and fulfillment staff. This position is ideal for individuals who enjoy a mix of routine tasks and adaptability while gaining exposure to the growing field of online retail.

What are the key skills and qualifications needed to thrive in a part time ecommerce role?

To excel as a Part Time Ecommerce professional, you need a solid understanding of online sales platforms, basic marketing principles, and customer service, often supported by prior experience in retail or digital commerce. Familiarity with ecommerce platforms such as Shopify, WooCommerce, or Amazon Seller Central, and tools for inventory management and order processing is highly beneficial. Strong organizational skills, attention to detail, and the ability to communicate effectively online are crucial soft skills. These abilities ensure efficient handling of online operations, quick issue resolution, and a positive customer experience, all of which are vital for successful ecommerce businesses.

Can you do part time ecommerce as a side hustle?

Part time ecommerce roles allow individuals to manage online stores or sales channels outside of full-time employment, making them suitable as a side hustle. Success often depends on time management, familiarity with ecommerce platforms, and basic skills in marketing and customer service.

What are the most commonly searched types of Ecommerce jobs in New York?

The most popular types of Ecommerce jobs in New York are:

What are popular job titles related to Part Time Ecommerce jobs in New York?

For Part Time Ecommerce jobs in New York, the most frequently searched job titles are:

What job categories do people searching Part Time Ecommerce jobs in New York look for?

The top searched job categories for Part Time Ecommerce jobs in New York are:

What cities in New York are hiring for Part Time Ecommerce jobs?

Cities in New York with the most Part Time Ecommerce job openings:

Part Time Ecommerce jobs near you
Infographic showing various Part Time Ecommerce job openings in New York as of August 2026, with employment types broken down into 100% Part Time. Highlights an 100% In-person job distribution.

Part-Time Ecommerce Customer Care Specialist

Secaucus, NJ • On-site

Dana-Co
Specialized Design Services • 51 - 200 employees
Learn more about Dana-Coexternal

$25 - $27/hr

Part-time

Posted 5 days ago

Job description

Part-Time Ecommerce Customer Care Specialist
Location: Secaucus, NJ - In Office (remote work is not available for this role)
Schedule: Tuesday, Wednesday, and Thursday; 24 hours per week
Pay Rate: $25.00-$27.00 per hour
About Dana-co
Dana-co is a leading design and manufacturing company specializing in women's intimate apparel. Our portfolio includes Natori Intimates, Skarlett Blue, Lunya, Oh La La Cheri and other respected brands. We are seeking a customer-focused, detail-oriented Ecommerce Customer Care Specialist to support our online customers and ecommerce operations.
Position Summary
The Part-Time Ecommerce Customer Care Specialist delivers exceptional service across our ecommerce platforms and websites. This position assists customers with product selection, sizing, orders, returns, exchanges, billing, and website-related questions while supporting order processing and fulfillment.
This is an in-office position requiring availability to work eight hours per day on Tuesday, Wednesday, and Thursday.
Key Responsibilities
  • Respond to customer inquiries through email, live chat, Gorgias, and other service channels.
  • Assist customers with product selection, sizing, fit, and personalized recommendations, including bras and underwear.
  • Provide accurate information regarding products, promotions, shipping, returns, exchanges, and company policies.
  • Resolve customer concerns promptly and professionally, following each issue through completion.
  • Identify appropriate cross-selling and upselling opportunities while maintaining a customer-first approach.
  • Monitor and process orders through Shopify, Amazon Seller Central, and other ecommerce platforms.
  • Process orders through the company's ERP system and ensure accuracy and timely fulfillment.
  • Research and resolve delayed, held, incomplete, or incorrectly fulfilled orders.
  • Process returns, exchanges, refunds, and special orders.
  • Coordinate with warehouse and distribution teams regarding inventory, fulfillment, and shipping issues.
  • Monitor ecommerce websites for pricing, product, content, navigation, and technical issues.
  • Report website errors and customer-impacting issues and follow up through resolution.
  • Help maintain accurate product information, promotions, sizing details, FAQs, and customer-facing policies.
  • Support ecommerce projects, product and website audits, promotional initiatives, and other assigned projects.

Qualifications
  • Bachelor's degree preferred.
  • Prior retail or ecommerce customer service experience.
  • Working knowledge of Shopify required.
  • Experience with Gorgias preferred.
  • Experience with Amazon Seller Central, BlueCherry, or Loop Returns is a plus.
  • Apparel, intimate apparel, fashion, or related industry experience is a plus.
  • Understanding of ecommerce order fulfillment, returns, exchanges, and the customer journey.
  • Proficiency with Microsoft Office and the ability to learn new systems quickly.
  • Excellent verbal and written communication skills.
  • Strong problem-solving, organization, and attention to detail.
  • Ability to prioritize multiple responsibilities in a fast-paced environment.
  • Professional, positive, adaptable, and solutions-oriented.
  • Strong sense of ownership and commitment to resolving customer issues.

Dana-co is an equal opportunity employer. We consider qualified applicants without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable law.

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