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Ecommerce Associate Jobs in Austin, TX (NOW HIRING)

The Team Leader for E-Commerce is responsible for all aspects of daily operations for the grocery ... Lead, develop, and hold accountable a team of Associate Team Leaders and Supervisors through ...

The Team Leader for E-Commerce is responsible for all aspects of daily operations for the grocery ... Lead, develop, and hold accountable a team of Associate Team Leaders and Supervisors through ...

Aprio's Client Accounting Services Technology & Ecommerce team is looking for anOnboarding Accounting Associate to join their growing team. We are a team of highly skilled accountants that work in a ...

Aprio's Client Accounting Services Technology & Ecommerce team is looking for anOnboarding Accounting Associate to join their growing team. We are a team of highly skilled accountants that work in a ...

A global and top 200 Am Law firm seeks an associate to join their Privacy and Cybersecurity ... e-commerce agreements, and other commercial transactions. Experience with technology industries ...

Logistics Associate

Austin, TX · On-site

$18 - $24.50/hr

Duties also include maintaining a clean, safe environment, executing price changes, and prepare eCommerce orders for shipping. Logistics Associates will also handle customer returns, stay updated on ...

Front End Developer

Austin, TX · On-site

$103K - $119K/yr

Stay current with SFCC platform updates, Next.js releases, and e-commerce best practices * Mentor ... our associates, supporting them to bring their authentic selves to work every day. If your ...

Provides ongoing support for any eCommerce-related questions or issues that may arise for ... Associate or bachelor's degree Additional Information Applicable only to applicants applying to a ...

Provides ongoing support for any eCommerce-related questions or issues that may arise for ... Associate or bachelor's degree Additional Information ​Applicable only to applicants applying to ...

Customer Experience Specialist

Austin, TX · On-site

$17.75 - $22.25/hr

Handle eCommerce marketplace customer service, ensuring timely case resolution and adherence to ... Associate's or Bachelor's degree in Business, Communications, or related field preferred (not ...

Customer Experience Specialist

Austin, TX · On-site

$17.75 - $22.25/hr

Handle eCommerce marketplace customer service, ensuring timely case resolution and adherence to ... Associate's or Bachelor's degree in Business, Communications, or related field preferred (not ...

Customer Experience Specialist

Austin, TX

$17.50 - $22/hr

Handle eCommerce marketplace customer service, ensuring timely case resolution and adherence to ... Associate's or Bachelor's degree in Business, Communications, or related field preferred (not ...

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Ecommerce Associate information

See Austin, TX salary details

$11

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$34

How much do ecommerce associate jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for ecommerce associate in Austin, TX is $20.60, according to ZipRecruiter salary data. Most workers in this role earn between $15.43 and $21.44 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an ecommerce associate?

To thrive as an Ecommerce Associate, you need a solid understanding of online sales platforms, digital marketing fundamentals, and product listing best practices, typically supported by experience or relevant coursework. Familiarity with ecommerce platforms like Shopify, Magento, or WooCommerce, as well as analytics tools such as Google Analytics, is highly valuable. Strong attention to detail, problem-solving abilities, and effective communication set standout candidates apart in this role. These skills are crucial for optimizing product visibility, driving sales, and ensuring a seamless online shopping experience for customers.

What is an ecommerce associate?

Ecommerce Associates are professionals responsible for supporting the operations of an online retail business. Their duties typically include managing product listings, processing orders, handling customer inquiries, and assisting with inventory and promotions. They work closely with other teams such as marketing, logistics, and customer service to ensure a smooth online shopping experience. Ecommerce Associates often use various digital tools and platforms to monitor sales performance and help improve the efficiency of the online store.

What is the difference between Ecommerce Associate vs Customer Service Representative?

AspectEcommerce AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; familiarity with e-commerce platformsHigh school diploma or equivalent; communication skills
Work EnvironmentOnline retail settings, warehouses, officesCall centers, retail stores, online support
Industry UsagePrimarily in e-commerce and retail companiesAcross various industries including retail, telecom, and services
Common Search IntentUnderstanding e-commerce roles, job requirementsCustomer support, problem-solving skills

The Ecommerce Associate and Customer Service Representative roles often overlap in customer interaction and basic technical skills. However, Ecommerce Associates focus more on managing online sales, product listings, and order processing within e-commerce platforms. Customer Service Representatives handle customer inquiries, complaints, and support across various channels. Both roles require strong communication skills, but Ecommerce Associates typically need familiarity with e-commerce tools and platforms, making their roles more specialized within online retail environments.

What are some common challenges ecommerce associates face when managing online product listings?

Ecommerce Associates frequently encounter challenges such as maintaining accurate and up-to-date product information, optimizing listings for search visibility, and ensuring consistency across multiple sales channels. They may also need to address inventory discrepancies, manage product images and descriptions, and quickly update listings in response to changes in stock or promotions. Effective communication with cross-functional teams like marketing and inventory management is key to overcoming these challenges and providing a seamless customer experience.

Is e-commerce a stressful job?

E-commerce associates often face stress related to meeting sales targets, managing order fulfillment, and handling customer inquiries in a fast-paced environment. The job may require multitasking, attention to detail, and working under deadlines, which can contribute to stress levels. However, stress varies depending on the company, workload, and individual coping skills.
What are the most commonly searched types of Ecommerce jobs in Austin, TX? The most popular types of Ecommerce jobs in Austin, TX are:
What are popular job titles related to Ecommerce Associate jobs in Austin, TX? For Ecommerce Associate jobs in Austin, TX, the most frequently searched job titles are:
What job categories do people searching Ecommerce Associate jobs in Austin, TX look for? The top searched job categories for Ecommerce Associate jobs in Austin, TX are:
What cities near Austin, TX are hiring for Ecommerce Associate jobs? Cities near Austin, TX with the most Ecommerce Associate job openings:
Infographic showing various Ecommerce Associate job openings in Austin, TX as of August 2026, with employment types broken down into 45% Full Time, 52% Part Time, and 3% Contract. Highlights an 87% In-person, 5% Hybrid, and 8% Remote job distribution, with an average salary of $42,845 per year, or $20.6 per hour.

$22.40 - $40.40/hr

Full-time

Medical, PTO

Posted 9 days ago


Whole Foods Market rating

7.6

Company rating: 7.6 out of 10

Whole Foods Market

Based on 1,454 frontline employees who took The Breakroom Quiz

6.1

Company rating compared to similar companies: 6.1 out of 10

Grocery stores average

Based on 49,925 frontline employees who took The Breakroom Quiz

The best things about working at Whole Foods Market

  • 98%

    98% say they get paid time off

    say they get paid time off

  • 89%

    89% say their health insurance is affordable

    say their health insurance is affordable

  • 86%

    86% say they have respectful managers

    say they have respectful managers

Featured by Whole Foods Market, based on 1454 Breakroom Quiz responses from their frontline employees


Job description

A career at Whole Foods Market is more than just the work you do- it's about your personal growth and creating meaningful change. Our purpose is to nourish people and the planet. That means improving how people eat, funding grants for school gardens, providing access to fresh and healthy food to people living within food deserts, alleviating poverty in developing countries, and so much more. Working with us means you are making a difference within your community and beyond. We aren't just a grocery store: we're world-changers. And with your help, we will continue to set the standards of excellence and revolutionize the grocery industry.

The Team Leader for E-Commerce is responsible for all aspects of daily operations for the grocery delivery and pickup experience. This role requires a talented, resilient leader who can lead fast-paced, growing teams and drive results through Associate Team Leaders and Supervisors. This role owns accountability across five critical areas: safety, quality, customer service, productivity, and team member engagement. This role will proactively set the tone by ensuring a safe work environment, making quality hiring decisions, ensuring comprehensive training, and timely coaching. The Team Leader will drive productivity by reviewing multiple metrics, forecasts and optimizing shift operations to meet customer order times while maintain seamless workflows, embracing agility with new approaches and projects and fostering an energized team culture.
  • Lead all E-Commerce operations including order fulfillment, customer experience, safety, quality, productivity, and team engagement across all shifts
  • Drive business results by analyzing KPIs, identifying trends, and implementing strategic initiatives to improve operational performance
  • Execute operational plans based on forecasts, historical data, and business priorities while managing labor costs, supply expenses, and operational efficiency metrics
  • Partner with Store Leadership and cross-functional teams to align E-Commerce operations with store-wide goals, optimize workflows, and resolve systemic issues
  • Lead, develop, and hold accountable a team of Associate Team Leaders and Supervisors through regular coaching, performance evaluations, and corrective action when necessary
  • Make quality hiring decisions and create succession plans and development pathways for high-potential team members
  • Ensure compliance with OSHA, food safety, and company safety standards through regular audits, incident investigations, and implementation of preventive measures
  • Ensure all team members receive required training and certifications
  • Drive customer experience metrics including order accuracy, on-time delivery, and customer satisfaction scores
  • Resolve complex customer escalations, analyze feedback and quality data, and implement solutions to prevent recurring issues and ensure consistent quality standards
  • Identify operational inefficiencies and lead improvement initiatives that drive measurable results
  • Test, implement, and document new processes, tools, technologies, and standard operating procedures to enhance productivity and customer experience
  • Facilitate team meetings and communicate operational performance, challenges, and wins to Store Leadership and operational partners, including third-party vendors.
  • Create schedules 3+ weeks in advance, monitor real-time operations, and adjust staffing deployment to meet customer order times and productivity targets
  • Ensure equipment, tools, supplies, staging areas, coolers, and workspaces are maintained, functional, organized, and meet operational standards
  • Support company program and initiatives, inclusive of varied checkout options, store formats and all product assortment, tools, and technology
  • Maintains operational standards including but not limited to safety and store security protocols
  • Ensure adherence to all company policies, procedures, and regulatory requirements
  • Performs other duties as assigned by store or company leadership
The wage range for this position is $22.40-$40.40 Hourly, commensurate with experience. Whole Foods Market offers "Whole Benefits". Whole Benefits offers a wide range of benefits for Full and Part-Time Team Members, including eligibility for a store discount, paid time off, financial wellness, health & wellness support programs, and access to other Team Member perks. Eligibility for Whole Benefits is determined under the terms of the applicable Whole Benefits plan at a person’s date of hire and may vary based on work location, length of service, and job type (such as regular or seasonal). Click here for benefit details.
At Whole Foods Market, we provide a fair and equal employment opportunity for all Team Members and candidates regardless of race, color, religion, national origin, gender, pregnancy, sexual orientation, gender identity/expression, age, marital status, disability, or any other legally protected characteristic. Whole Foods Market hires and promotes individuals solely based on qualifications for the position to be filled and business needs.
Whole Foods Market works with job sites like Indeed, LinkedIn, and ZipRecruiter to promote opportunities at our company. Please be aware that other career sites may not be accurate or up to date and may even be fraudulent. We encourage and recommend all candidates to apply via our site.

Working at Whole Foods Market

Perks for frontline workers

From Whole Foods Market, via Breakroom

  • 20% employee discount

  • Paid time off

  • Flexible scheduling

  • Health insurance with dental & vision

  • Growth opportunities

What to expect from working at Whole Foods Market

From Whole Foods Market

About Whole Foods Market, in their own words

From Whole Foods Market

At Whole Foods Market, we understand that the heart and soul of our organization lies in the remarkable people who make up our team. We're more than a grocer; we're a community of diverse, talented individuals coming together to make a positive impact on the world through food.

Company values

From Whole Foods Market

Our purpose is to nourish people and the planet. We’re a purpose-driven company that aims to set the standards of excellence for food retailers. Quality is a state of mind at Whole Foods Market.

Core Values: (1) We sell the highest quality natural and organic foods (2) We satisfy and delight our customers (3) We promote team member growth and happiness (4) We practice win-win partnerships with our suppliers (5) We create profits and prosperity (6) We care about our community and the environment


What Whole Foods Market employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom


Whole Foods Market logo

About Whole Foods Market

Sourced by ZipRecruiter

Whole Foods Market, Inc., a subsidiary of Amazon, is an American multinational supermarket chain headquartered in Austin, Texas, which sells products free from hydrogenated fats and artificial colors, flavors, and preservatives.A USDA Certified Organic grocer in the United States, the chain is popularly known for its organic selections. Whole Foods has 500 stores in North America and seven in the United Kingdom As of March 4, 2019.

Industry

Food and beverage stores and retail

Company size

10,000+ Employees

Headquarters location

Austin, TX, US