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Ecommerce Associate Jobs in Phoenix, AZ (NOW HIRING)

Hiland's Cigars

E - Commerce Associate

Phoenix, AZ · On-site

$20 - $25/hr

E-Commerce Associate Job Summary Hiland's Cigars is seeking a motivated and dependable E-Commerce Associate to support our online retail operations. This position is responsible for providing ...

Breakthru

eCommerce Business Analyst

Phoenix, AZ · Hybrid

$60K - $75K/yr

Are you a current Associate? To be considered, you must submit your application through the ... Analyze B2B eCommerce sales performance, identifying trends, opportunities, and areas for ...

Fry's Food Stores

e-COMMERCE/CLERK

Scottsdale, AZ · On-site

$15.50 - $19.25/hr

Valuable associate discounts on purchases, including food, travel, technology and so much more ... Inspect equipment and notify store e-Commerce supervisor or other store management of items in need ...

Aprio

Senior Accounting Associate

Scottsdale, AZ · On-site +1

$85K - $115K/yr

... savvy, detail-driven Senior Associate to join our dynamic, distributed team. Position ... Experience serving technology, ecommerce, or fast-growth startup clients preferred. * Strong ...

Gopuff

Retail Sales Associate, Peoria, #590

Peoria, AZ · On-site

$15.15/hr

Retail, e-commerce or warehouse experience is preferred * Communication: Provide the information required by others in a concise, direct, and unambiguous way. Strive to ensure that the receiver ...

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All JobsEcommerce Associate JobsEcommerce Associate Jobs in Phoenix, AZ

Ecommerce Associate information

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$10

$18

$31

How much do ecommerce associate jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for ecommerce associate in Phoenix, AZ is $18.85, according to ZipRecruiter salary data. Most workers in this role earn between $14.13 and $19.62 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an ecommerce associate?

To thrive as an Ecommerce Associate, you need a solid understanding of online sales platforms, digital marketing fundamentals, and product listing best practices, typically supported by experience or relevant coursework. Familiarity with ecommerce platforms like Shopify, Magento, or WooCommerce, as well as analytics tools such as Google Analytics, is highly valuable. Strong attention to detail, problem-solving abilities, and effective communication set standout candidates apart in this role. These skills are crucial for optimizing product visibility, driving sales, and ensuring a seamless online shopping experience for customers.

What is an ecommerce associate?

Ecommerce Associates are professionals responsible for supporting the operations of an online retail business. Their duties typically include managing product listings, processing orders, handling customer inquiries, and assisting with inventory and promotions. They work closely with other teams such as marketing, logistics, and customer service to ensure a smooth online shopping experience. Ecommerce Associates often use various digital tools and platforms to monitor sales performance and help improve the efficiency of the online store.

What is the difference between Ecommerce Associate vs Customer Service Representative?

AspectEcommerce AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; familiarity with e-commerce platformsHigh school diploma or equivalent; communication skills
Work EnvironmentOnline retail settings, warehouses, officesCall centers, retail stores, online support
Industry UsagePrimarily in e-commerce and retail companiesAcross various industries including retail, telecom, and services
Common Search IntentUnderstanding e-commerce roles, job requirementsCustomer support, problem-solving skills

The Ecommerce Associate and Customer Service Representative roles often overlap in customer interaction and basic technical skills. However, Ecommerce Associates focus more on managing online sales, product listings, and order processing within e-commerce platforms. Customer Service Representatives handle customer inquiries, complaints, and support across various channels. Both roles require strong communication skills, but Ecommerce Associates typically need familiarity with e-commerce tools and platforms, making their roles more specialized within online retail environments.

What are some common challenges ecommerce associates face when managing online product listings?

Ecommerce Associates frequently encounter challenges such as maintaining accurate and up-to-date product information, optimizing listings for search visibility, and ensuring consistency across multiple sales channels. They may also need to address inventory discrepancies, manage product images and descriptions, and quickly update listings in response to changes in stock or promotions. Effective communication with cross-functional teams like marketing and inventory management is key to overcoming these challenges and providing a seamless customer experience.

Is e-commerce a stressful job?

E-commerce associates often face stress related to meeting sales targets, managing order fulfillment, and handling customer inquiries in a fast-paced environment. The job may require multitasking, attention to detail, and working under deadlines, which can contribute to stress levels. However, stress varies depending on the company, workload, and individual coping skills.
What are the most commonly searched types of Ecommerce jobs in Phoenix, AZ? The most popular types of Ecommerce jobs in Phoenix, AZ are:
What are popular job titles related to Ecommerce Associate jobs in Phoenix, AZ? For Ecommerce Associate jobs in Phoenix, AZ, the most frequently searched job titles are:
What job categories do people searching Ecommerce Associate jobs in Phoenix, AZ look for? The top searched job categories for Ecommerce Associate jobs in Phoenix, AZ are:
What cities near Phoenix, AZ are hiring for Ecommerce Associate jobs? Cities near Phoenix, AZ with the most Ecommerce Associate job openings:
Ecommerce Associate jobs near you
Infographic showing various Ecommerce Associate job openings in Phoenix, AZ as of August 2026, with employment types broken down into 1% As Needed, 69% Full Time, 27% Part Time, 1% Temporary, and 2% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $39,201 per year, or $18.8 per hour.

E - Commerce Associate

Hiland's Cigars

Phoenix, AZ • On-site

$20 - $25/hr

Full-time

Re-posted 22 days ago

Job description

E-Commerce Associate

Job Summary

Hiland's Cigars is seeking a motivated and dependable E-Commerce Associate to support our online retail operations. This position is responsible for providing excellent customer service, assisting customers over the phone, and performing basic administrative and computer-related tasks. The ideal candidate is organized, customer-focused, and comfortable working in a fast-paced environment.

Responsibilities

  • Answer incoming customer service calls and assist customers with orders, product questions, and general inquiries.
  • Provide professional and courteous support over the phone and through email.
  • Process and update customer information as needed.
  • Assist with order management and basic e-commerce operations.
  • Enter and maintain data in spreadsheets and company systems.
  • Monitor and respond to customer concerns in a timely manner.
  • Work with team members to resolve customer issues and improve the customer experience.
  • Perform general administrative duties as assigned.

Qualifications

  • Strong communication and customer service skills.
  • Comfortable speaking with customers over the phone.
  • Basic knowledge of computers and common computer processes.
  • Ability to use spreadsheets and data sheets (Microsoft Excel or Google Sheets).
  • Strong attention to detail and organizational skills.
  • Ability to multitask and work efficiently in a fast-paced environment.
  • Reliable attendance and a positive attitude.
  • Previous customer service or e-commerce experience is preferred but not required.

Requirements

  • High school diploma or equivalent.
  • Basic computer proficiency, including email, internet navigation, and data entry.
  • Ability to learn new software and systems quickly.
  • Ability to work independently and as part of a team.

Benefits

  • Competitive pay based on experience.
  • Employee discounts.
  • Opportunities for growth within the company.
  • Friendly and team-oriented work environment.

Company Description

Hiland’s Cigars is rooted in a rich history of over 50 years of tobacco and cigars. Our family-owned and operated shop works day and night to help our customers get the best deals online. Our commitment to delivering great customer service, fast shipping, and a huge selection of the world’s finest cigars.

Hiland's Cigars logo

About Hiland's Cigars

Sourced by ZipRecruiter

In the quaint streets of 1950s Germany, Jerry Hiland was enchanted by the aromatic allure of local tobacco stores. Upon his return to the United States, this inspiration, combined with a dream and his wife Gisela’s support, led to the establishment of Hiland’s Tobacco Locker in San Pedro, California in 1963. Initially spotlighting pipe tobacco, their signature blend, Black Gold, swiftly gained prominence. Their expansion journey began in Westminster, California, where Jerry discovered the unparalleled appeal of cigars. Joined by his son, Scott, they spread the Hiland charm across multiple states, opening an impressive 20 stores by 1985. The 90s saw a surge in cigar popularity! Challenges in the 2000s led Scott to innovate, focusing on their digital web presence from their base in Scottsdale, Arizona. Today, Hiland’s, boasting hundreds of brands, promises more grandeur in the coming years with a new cigar bar.

Industry

Retail

Company size

11 - 50 Employees

Headquarters location

Scottsdale, AZ, US

Social media

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