ZipRecruiter

Log In

1

Customer Support Agent Jobs in Indiana (NOW HIRING)

OSCAR C MITSON INSURANCE

Be Seen First

Customer Service Agent

Fort Wayne, IN · On-site

$30K - $35K/yr

The Customer Service Agent plays a vital role in supporting customers through various communication channels including phone, email, and in-person interactions. Working within a small team of 1-5 ...

Good Samaritan

PRN - Billing Support Agent

Vincennes, IN · On-site

$14.75 - $19/hr

Customer Service Representative is responsible for managing large amounts of inquiries regarding patient's accounts including phone calls, email correspondence and direct interaction. Must be capable ...

Good Samaritan

PRN - Billing Support Agent

Vincennes, IN

$14.75 - $19/hr

Customer Service Representative is responsible for managing large amounts of inquiries regarding patient's accounts including phone calls, email correspondence and direct interaction. Must be capable ...

Good Samaritan

PRN - Billing Support Agent

Vincennes, IN · On-site

$14.75 - $19/hr

Customer Service Representative is responsible for managing large amounts of inquiries regarding patient's accounts including phone calls, email correspondence and direct interaction. Must be capable ...

Verawholehealth

$20 - $30/hr

Our apree health Customer Support office is in Sandy, UT. We are looking for smart and motivated individuals with experience in the rapid-growth healthcare & technology industry. This job is specific ...

next page

Showing results 1-20

All JobsCustomer Support Agent JobsCustomer Support Agent Jobs in Indiana

Customer Support Agent information

See Indiana salary details

$10

$20

$29

How much do customer support agent jobs pay per hour?

As of Jun 11, 2026, the average hourly pay for customer support agent in Indiana is $20.60, according to ZipRecruiter salary data. Most workers in this role earn between $17.16 and $22.88 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Customer Support Agent, and why are they important?

To thrive as a Customer Support Agent, you need strong problem-solving abilities, excellent verbal and written communication skills, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, help desk platforms, and ticketing systems is commonly required. Patience, empathy, and the ability to remain calm under pressure are essential soft skills for building rapport with customers and resolving issues effectively. These skills ensure customer satisfaction, efficient issue resolution, and foster loyalty in competitive service environments.

What is the difference between Customer Support Agent vs Customer Service Representative?

AspectCustomer Support AgentCustomer Service Representative
CredentialsHigh school diploma or equivalent; optional certifications in customer serviceHigh school diploma or equivalent; optional certifications in customer service
Work EnvironmentCall centers, online chat, email support, remote or on-siteCall centers, retail stores, online support, remote or on-site
Industry UsageCommon across tech, telecom, retail, and service industriesCommon across retail, banking, telecom, and service sectors
Search & Comparison IntentOften compared for similar roles in customer supportOften compared with customer support agents for role clarity

Customer Support Agents and Customer Service Representatives perform similar roles in assisting customers, resolving issues, and providing information. While their titles are often used interchangeably, some companies differentiate based on specific responsibilities or channels. Both roles typically require similar credentials and work environments, making them closely related in the customer service industry.

What does a Customer Support Agent do?

A Customer Support Agent assists customers by answering questions, resolving issues, and providing guidance about products or services. They typically communicate with customers via phone, email, chat, or social media, ensuring a positive experience and swift resolution of problems. Their role may also include documenting interactions, escalating complex issues, and providing feedback to improve products or services. Effective communication, patience, and problem-solving skills are essential for success in this role.

What job makes $10,000 a month without a degree?

A Customer Support Agent typically does not earn $10,000 a month without significant experience, specialization, or working in high-paying industries like tech or finance. High earnings in support roles usually require advanced skills, certifications, or managerial responsibilities, and such income levels are uncommon without formal education or extensive experience.

How much does Amazon remote customer service pay?

Amazon remote customer service agents typically earn between $15 and $20 per hour, depending on experience and location. The role often requires strong communication skills and the ability to work flexible hours, with some positions offering additional benefits or performance-based incentives.

What do customer support agents do?

Customer support agents assist customers by answering questions, resolving issues, and providing information about products or services. They often communicate via phone, email, or chat and use customer relationship management (CRM) tools to track interactions and ensure customer satisfaction.

What are some common challenges faced by Customer Support Agents, and how can they be managed effectively?

Customer Support Agents often encounter challenges such as handling difficult customers, managing high volumes of inquiries, and quickly learning new products or services. Effective communication skills, patience, and problem-solving abilities are essential for successfully navigating these situations. Many organizations provide training, knowledge bases, and team support to help agents manage stress and maintain high-quality service. Building strong relationships within the team and regularly sharing feedback can also help agents continuously improve and overcome daily challenges.

How can I make 2000 a week working from home?

A Customer Support Agent can potentially earn $2000 a week by working full-time, handling high-volume customer inquiries, and gaining experience in specialized areas like technical support or sales. Increasing income may also involve developing strong communication skills, using remote work tools, and seeking roles with higher pay rates or performance bonuses.
What are the most commonly searched types of Customer Support Agent jobs in Indiana? The most popular types of Customer Support Agent jobs in Indiana are:
What are popular job titles related to Customer Support Agent jobs in Indiana? For Customer Support Agent jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Customer Support Agent jobs in Indiana look for? The top searched job categories for Customer Support Agent jobs in Indiana are:
What cities in Indiana are hiring for Customer Support Agent jobs? Cities in Indiana with the most Customer Support Agent job openings:
What are popular job titles related to Customer Support Agent jobs in IN? For Customer Support Agent jobs in IN, the most frequently searched job titles are:
Customer Support Agent jobs near you
Infographic showing various Customer Support Agent job openings in Indiana as of June 2026, with employment types broken down into 3% As Needed, 34% Full Time, 45% Part Time, 17% Contract, and 1% Nights. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $42,843 per year, or $20.6 per hour.

Customer Service Agent

OSCAR C MITSON INSURANCE

Fort Wayne, IN • On-site

$30K - $35K/yr

Full-time

Posted 20 days ago

Be Seen First

After you apply to this job, you can share why you’re interested to jump to the top of the candidate list.

Job description

The Customer Service Agent plays a vital role in supporting customers through various communication channels including phone, email, and in-person interactions. Working within a small team of 1-5 members, this role primarily operates during day shifts to ensure timely and effective resolution of customer inquiries and issues.

Responsibilities

  • Provide timely and accurate customer support via phone, email, and in-person
  • Communicate clearly and professionally to resolve customer questions and concerns
  • Listen actively to understand customer needs and offer appropriate solutions
  • Document interactions and maintain records of customer communications
  • Collaborate with team members to improve service quality and customer satisfaction

Preferred Qualifications

  • 1+ years of experience in customer service
  • Insurance license preferred but not required
  • Strong communication skills
  • Proven active listening abilities