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Online Chat Agent Jobs in Indiana (NOW HIRING)

German American

Contact Center Agent

Evansville, IN · On-site

$15.50 - $21/hr

... on the phone or online and assists them with their banking needs. This role offers a team ... Day in the Life - Every day you answer calls, chat requests and emails from our external and ...

German American

Contact Center Agent

Jasper, IN · On-site

$14.50 - $19.75/hr

... on the phone or online and assists them with their banking needs. This role offers a team ... Day in the Life - Every day you answer calls, chat requests and emails from our external and ...

German American Bancorp

Contact Center Agent

Evansville, IN · On-site

$15.50 - $21/hr

... onthe phone or online and assists them with their banking needs. This role offers a team ... Day in the Life - Everyday you answer calls, chat requests and emails from our external and ...

German American Bancorp

Contact Center Agent

Jasper, IN · On-site

$14.50 - $19.75/hr

... onthe phone or online and assists them with their banking needs. This role offers a team ... Day in the Life - Everyday you answer calls, chat requests and emails from our external and ...

Liveops

Remote Customer Service Agent

Noblesville, IN · Remote

$14.50 - $19.50/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is ... Complete an online application. * Pass a background check (non-refundable processing fee applies)

Liveops

Remote Customer Service Agent

Carmel, IN · Remote

$15.50 - $20.75/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is ... Complete an online application. * Pass a background check (non-refundable processing fee applies)

Liveops

Remote Customer Service Agent

Kokomo, IN · Remote

$14 - $18.75/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is ... Complete an online application. * Pass a background check (non-refundable processing fee applies)

Liveops

Remote Customer Service Agent

Fort Wayne, IN · Remote

$15.25 - $20.50/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is ... Complete an online application. * Pass a background check (non-refundable processing fee applies)

Liveops

Remote Customer Service Agent

Gary, IN · Remote

$15.50 - $20.75/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is ... Complete an online application. * Pass a background check (non-refundable processing fee applies)

Liveops

Remote Customer Service Agent

Lafayette, IN · Remote

$15 - $20/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is ... Complete an online application. * Pass a background check (non-refundable processing fee applies)

Liveops

Remote Customer Service Agent

Muncie, IN · Remote

$14.25 - $19.25/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is ... Complete an online application. * Pass a background check (non-refundable processing fee applies)

Liveops

Remote Customer Service Agent

Greenwood, IN · Remote

$14.75 - $19.75/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is ... Complete an online application. * Pass a background check (non-refundable processing fee applies)

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All JobsOnline Chat Agent JobsOnline Chat Agent Jobs in Indiana

Online Chat Agent information

See Indiana salary details

$5

$16

$23

How much do online chat agent jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for online chat agent in Indiana is $16.32, according to ZipRecruiter salary data. Most workers in this role earn between $13.70 and $18.32 per hour, depending on experience, location, and employer.

What is an online chat agent?

Online Chat Agents are customer service professionals who interact with customers through live chat or messaging platforms. They assist with answering questions, resolving issues, and providing information about products or services in real-time. Their goal is to ensure customer satisfaction by offering prompt and accurate support. Online Chat Agents typically work for companies in retail, technology, finance, and many other industries. They need strong communication skills and the ability to multitask effectively.

What skills and qualifications are needed to thrive as an online chat agent?

To thrive as an Online Chat Agent, you need excellent written communication, fast typing skills, and a customer service mindset, often supported by a high school diploma or equivalent. Familiarity with live chat platforms, CRM systems, and ticketing software is typically required. Patience, problem-solving abilities, and professionalism help agents resolve issues efficiently and create positive customer experiences. These skills ensure timely, accurate support and foster customer satisfaction in a digital environment.

How does an online chat agent typically handle multiple customer conversations simultaneously?

Online Chat Agents often manage several live chats at once using specialized software that organizes conversations and provides quick access to resources. This requires strong multitasking skills, attention to detail, and the ability to prioritize urgent queries. Agents are trained to use pre-written responses and knowledge bases to maintain efficiency while still delivering personalized support. Collaboration with teammates and supervisors is common, especially for complex issues that need escalation or additional expertise.

What is the difference between Online Chat Agent vs Customer Service Representative?

AspectOnline Chat AgentCustomer Service Representative
CredentialsHigh school diploma or equivalent; basic computer skillsHigh school diploma or equivalent; communication skills
Work EnvironmentRemote or office-based, online platformsCall centers, retail stores, or office settings
Industry UsageCustomer support via live chat on websitesPhone, email, in-person customer support
Common Search IntentOnline chat support roles, remote customer service jobsCustomer service jobs, support representative roles

Online Chat Agents primarily handle customer inquiries through live chat platforms, often remotely, focusing on digital communication. Customer Service Representatives may work via phone, email, or in person, providing broader support across multiple channels. While both roles require strong communication skills and a customer-focused approach, Online Chat Agents specialize in online interactions, making them ideal for digital-first customer support environments.

Are online chat agent jobs legit?

Online chat agent jobs are legitimate roles that involve providing customer support through online messaging platforms. They often require good communication skills, familiarity with chat software, and sometimes specific training or certifications. However, job seekers should be cautious of scams and verify the employer's credibility before applying or sharing personal information.

How much do online chat agents get paid?

Online chat agents typically earn between $10 and $20 per hour, depending on experience, location, and the company. Some roles may offer additional incentives or flexible schedules, especially for remote positions requiring good communication skills and familiarity with chat platforms.

How to become an online chat agent?

To become an online chat agent, you typically need good communication skills, basic computer literacy, and familiarity with chat or customer service software. Many employers require a high school diploma or equivalent, and some may prefer prior customer service experience or training. Certifications in customer service or specific tools can enhance your prospects, and flexible schedules are common in this role.

What are the most commonly searched types of Chat Agent jobs in Indiana?

The most popular types of Chat Agent jobs in Indiana are:

What are popular job titles related to Online Chat Agent jobs in Indiana?

For Online Chat Agent jobs in Indiana, the most frequently searched job titles are:

What job categories do people searching Online Chat Agent jobs in Indiana look for?

The top searched job categories for Online Chat Agent jobs in Indiana are:

What cities in Indiana are hiring for Online Chat Agent jobs?

Cities in Indiana with the most Online Chat Agent job openings:

Online Chat Agent jobs near you
Infographic showing various Online Chat Agent job openings in Indiana as of August 2026, with employment types broken down into 64% Full Time, 33% Part Time, 1% Temporary, and 2% Contract. Highlights an 82% Physical, 1% Hybrid, and 17% Remote job distribution, with an average salary of $33,937 per year, or $16.3 per hour.

Work from Home Sales: Hiring Immediately

The Semler Agency

Indianapolis, IN • On-site, Remote

Part-time

Posted 18 days ago

Job description

Are you looking to:
  • Set your own hours?
  • Work from home?
  • Have the ability to make uncapped income?
  • Have positive and motivating mentors?
  • Make an impact in people's lives?

As a Work-from-Home Sales Consultant, you will be responsible for assisting customers in selecting appropriate insurance coverage tailored to their needs. Your primary focus will be on building strong customer relationships, providing expert advice, and ensuring customer satisfaction.
Responsibilities:
  • Communicate with customers via phone, email, or online chat to understand their insurance needs and provide suitable recommendations.
  • Educate customers on various insurance products, coverage options, and policy terms.
  • Collaborate with the underwriting team to evaluate and assess risk factors for policy approvals.
  • Maintain accurate customer records and update insurance policies as necessary.
  • Keep up-to-date with industry trends and insurance regulations to provide accurate and relevant information to customers.
  • Attend weekly training calls to increase product knowledge and improve sales skills.

Requirements:
  • Strong knowledge of insurance products, coverage options, and policy terms.
  • Excellent communication and interpersonal skills, with a customer-centric approach.
  • Ability to work independently and manage time effectively in a remote work environment.
  • Proficiency in using insurance software and customer relationship management (CRM) systems.
  • Relevant Life and Health insurance license or the willingness to obtain one.
After applying, be on the lookout for a text from Terra.
NOTE: No agent's success, earnings, or production results should be viewed as typical, average or expected. Not all agents achieve the same or similar results, and no particular results are guaranteed. Your level of success will be determined by several factors, including the amount of work you put in, your ability to successfully follow and implement our training and sales system and engage with our lead system, and the Insurance needs of the customers in the geographic areas in which you choose to work.

Apply