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Customer Service Manufacturing Jobs (NOW HIRING)

Avalign Technologies

Manufacturing Engineer

Fort Wayne, IN · On-site

$72K - $92K/yr

Collaborate with cross-functional teams (customer service, manufacturing, quality, scheduling, purchasing) to develop and coordinate new product introductions and sustain existing products. * Act as ...

TekPro

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Customer Service Representative - Precision Manufacturing

Elgin, IL · On-site

$50K - $80K/yr

Preferred Qualifications * 2+ years of customer service or customer account management experience in a manufacturing environment. * Experience with ERP systems (Epicor strongly preferred ...

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How much do customer service manufacturing jobs pay per hour?

As of Jul 24, 2026, the average hourly pay for customer service manufacturing in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is a Customer Service Manufacturing job?

A Customer Service Manufacturing job involves assisting customers with inquiries, orders, and issues related to manufactured products. This role requires strong communication skills to coordinate between customers, production teams, and supply chain departments. Responsibilities may include processing orders, providing product information, resolving complaints, and ensuring timely delivery. The goal is to maintain customer satisfaction while supporting efficient manufacturing operations.

What are the key skills and qualifications needed to thrive in the Customer Service Manufacturing position, and why are they important?

To thrive as a Customer Service Manufacturing professional, you need a solid understanding of production processes, product specifications, and excellent problem-solving abilities, often supported by experience in a manufacturing environment. Familiarity with ERP systems, order tracking software, and quality assurance procedures is commonly expected. Strong communication, attention to detail, and patience help individuals excel when addressing customer concerns and collaborating with production teams. These qualities are critical for ensuring customer satisfaction, timely order fulfillment, and effective coordination between customers and manufacturing operations.

What is the highest paying customer service job?

In customer service manufacturing roles, supervisory or managerial positions such as Customer Service Manager or Customer Service Director tend to have the highest salaries, often exceeding $70,000 annually. These roles typically require leadership skills, industry experience, and sometimes specialized certifications, and they involve overseeing teams and improving customer satisfaction strategies.

What jobs pay 4000 a week without a degree?

In manufacturing customer service roles, earning $4,000 a week is uncommon without specialized skills or experience. High-paying positions may be available in management, technical support, or supervisory roles that require industry knowledge, certifications, or extensive experience rather than formal degrees. Typically, such earnings are associated with roles that involve overtime, bonuses, or commission structures.

What is customer service in manufacturing?

Customer service in manufacturing involves supporting clients by addressing product inquiries, resolving issues, and ensuring satisfaction throughout the sales and post-sales process. Customer service representatives in this field often communicate with clients via phone, email, or in person and may use tools like CRM software to track interactions and improve service quality.

How can I make 2000 a week working from home?

Customer Service Manufacturing roles can pay varying wages, but earning $2000 a week typically requires full-time work, often 40 or more hours, with some positions offering overtime or bonuses. Developing strong communication skills, familiarity with CRM tools, and experience in manufacturing support can help increase earning potential, especially in remote or call center environments.

What are some typical challenges faced in a Customer Service Manufacturing role?

One common challenge is balancing urgent customer requests with the realities of manufacturing production schedules and limitations. You may often need to coordinate between various departments—such as quality control, logistics, and production—to resolve issues like delays, product modifications, or inventory shortages. Effective communication and adaptability are essential when managing customer expectations and finding solutions to unexpected problems. Working in this role offers valuable experience in both customer relations and manufacturing operations, helping you develop skills that can lead to advancement in operations, production planning, or customer account management.

More about Customer Service Manufacturing jobs
What cities are hiring for Customer Service Manufacturing jobs? Cities with the most Customer Service Manufacturing job openings:
What are the most commonly searched types of Customer Service Manufacturing jobs? The most popular types of Customer Service Manufacturing jobs are:
What states have the most Customer Service Manufacturing jobs? States with the most job openings for Customer Service Manufacturing jobs include:
What job categories do people searching Customer Service Manufacturing jobs look for? The top searched job categories for Customer Service Manufacturing jobs are:
Customer Service Manufacturing jobs near you
Infographic showing various Customer Service Manufacturing job openings in the United States as of July 2026, with employment types broken down into 78% Full Time, 19% Part Time, and 3% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.
Manufacturing Engineer

Manufacturing Engineer

Avalign Technologies

Fort Wayne, IN • On-site

$72K - $92K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 3 days ago

Avalign Technologies rating

8.3

Company rating: 8.3 out of 10

Based on 14 frontline employees who took The Breakroom Quiz

Job description

Avalign produces innovative, high-performance, and cost-effective medical devices with a particular focus on high growth and ingenuity. Our team is growing quickly and proud of the fact that our custom-made devices continue to make a huge difference in the lives of medical professionals and their patients. Our employees are actively involved in the design, engineering and manufacture of technologically advanced medical devices that ensure that we meet our customer's quality specifications for each product we produce.
We are seeking a Manufacturing Engineer, New Product Introduction (NPI), to join our team. In this role, you will develop, implement, and maintain engineering methods and systems to meet site-specific, customer, and regulatory requirements. You will proactively communicate initiatives that support departmental, plant, and corporate operational goals. As an engineering representative, you will provide support and guidance for new product transfers through internal volume production, suppliers, and customer locations. Additionally, you will drive new product introductions to ensure alignment with customer specifications and delivery expectations.
What You'll Do:
  • Applies advanced troubleshooting and root cause analysis methods to solve problems with documented results.
  • Directly supports the operations team.
  • Directly supports the qualification and validation activities associated with manufacturing equipment and special processes.
  • Designs and implements robust production processes and methods assuring that process capabilities are adequate to support business needs.
  • Develops work instructions and necessary documentation to train associates and sustain manufacturing proficiencies.
  • Collaborate with cross-functional teams (customer service, manufacturing, quality, scheduling, purchasing) to develop and coordinate new product introductions and sustain existing products.
  • Act as the primary liaison between customers and internal teams for both new and legacy projects, ensuring alignment on goals and expectations.
  • Develop project quotes, including cost estimation, pricing margins, and alignment with corporate financial goals.
  • Lead new product projects as project manager, ensuring quality, on-time delivery, and compliance with ISO, FDA, and customer specifications.
  • Create and manage Device Master Records (DMR), manufacturing processes, and design-for-manufacturing initiatives to optimize cost, quality, and delivery.
  • Oversee post-production activities and manage Non-Conformance Material Reports (NCMR) to ensure product quality and compliance.
  • Drive continuous improvement initiatives and provide support to quality, operations, and purchasing teams to meet corporate goals.

What You'll Need:
  • Bachelor's degree in an engineering discipline with 2 years of manufacturing experience, or equivalent combination of education and experience.
  • Experience in an ISO 13485, ISO 9001, or medical device manufacturing environment preferred.
  • Strong background demonstrating proficiency with problem solving and root cause analysis tools.
  • Must have the ability to effectively work and communicate within a team and cross functionally to expedite completion of critical project tasks.
  • Solid understanding and ability to lead Lean or TOC improvement initiatives.
  • Excellent customer service skills via written and verbal communication required.
  • Modeling/drafting experience with Solidworks or similar CAD systems.
  • Working knowledge of drafting standards and geometric dimensioning and tolerancing.
  • Familiarity with MasterCam, Esprit, Partmaker, or similar CAM systems is a plus.

What You Won't Do:
  • Feel stuck - we offer great opportunities to advance and learn
  • Get bored - we make a high variety of products, so no day is the same
  • Feel like a number - we're a close-knit bunch and always have each other's backs

Who You Are:
  • A self-starter who thrives in a fast-paced environment
  • A quick learner who is always ready to gain depth of knowledge in manufacturing processes
  • A reliable individual who knows the importance of showing up when it counts
  • Someone who accept assignments with an open, cooperative, positive and team-oriented approach
  • Someone who is able to plan and execute plans across teams
  • An effective communicator, both written and verbal

What You'll Enjoy:
  • Competitive compensation and benefits package
  • Comprehensive medical, dental, and vision insurance
  • Paid vacation and 10 observed paid holidays per year
  • Employer funded Basic Life and AD&D insurance
  • Employer funded STD and LTD insurance
  • Tuition reimbursement
  • Great 401(k) with company match
  • Generous employee referral bonus program
  • Working for a thriving, performance-based company that values promoting from within and career advancement
  • Temperature controlled environment
  • Community involvement investing and giving back to the community
  • Additional free resources such as travel assistance, EAP, etc.

Avalign conducts a comprehensive background, drug testing, highest level of education completion verification, and reference checks.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, national origin, gender identity, sexual orientation, age, marital status, veteran status, or disability status. We are an employer that participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

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