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Rta Customer Service Jobs (NOW HIRING)

Noblesoft Technologies

RTA Analyst

Rolling Meadows, IL · On-site

$20 - $23/hr

... IT Services, project coordination, and asset procurement/deployment for key branch and divisional customers. The RTA role is to ensure proper computer operations so that end users can accomplish ...

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Rta Customer Service information

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How much do rta customer service jobs pay per hour?

As of Jul 23, 2026, the average hourly pay for rta customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What are some common challenges faced by RTA Customer Service representatives, and how can they be managed effectively?

RTA Customer Service representatives often deal with high call volumes, diverse customer concerns, and occasional difficult interactions. Managing these challenges requires strong communication skills, patience, and the ability to remain calm under pressure. Effective time management and familiarity with RTA policies and procedures help in providing accurate and timely assistance. Building rapport with customers and collaborating closely with team members and other departments also supports efficient problem-solving and a positive work environment.

What are the key skills and qualifications needed to thrive as an RTA Customer Service representative, and why are they important?

To excel as an RTA Customer Service representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, telephone systems, and ticketing platforms is often required. Outstanding interpersonal skills, patience, and the ability to remain calm under pressure set top performers apart. These skills ensure efficient issue resolution and positive customer experiences, which are crucial for service reputation and client retention.

What are RTA Customer Service representatives?

RTA Customer Service representatives are professionals who assist customers of the Road and Transport Authority (RTA) with inquiries, complaints, and service requests related to public transportation, vehicle registration, licensing, and other RTA services. They provide information, resolve issues, and help guide customers through various RTA processes either in person, over the phone, or online. Their goal is to ensure a smooth, efficient, and positive experience for all RTA users.

What is the highest paying job in customer service?

In customer service, managerial roles such as Customer Service Manager or Director typically have the highest salaries, often exceeding $70,000 annually. Advanced positions that require leadership skills, industry experience, and sometimes certifications tend to offer higher compensation compared to entry-level roles.

What skills are needed for RTA jobs?

RTA customer service jobs require strong communication and interpersonal skills to assist customers effectively. Additionally, problem-solving abilities, familiarity with ticketing or scheduling systems, and patience are important for handling inquiries and resolving issues efficiently.

What is the difference between Rta Customer Service vs Rta Ticketing Agent?

AspectRta Customer ServiceRta Ticketing Agent
Required CredentialsHigh school diploma or equivalent; customer service trainingHigh school diploma; ticketing system training
Work EnvironmentCustomer service centers, call centers, on-site at transit locationsTicketing counters, transit stations, call centers
Employer & Industry UsagePublic transit authorities, transportation agenciesPublic transit agencies, transportation providers
Common Search & ComparisonCustomer support, service inquiries, complaint resolutionTicket sales, fare management, schedule assistance

Both roles are essential in the public transit industry, focusing on passenger assistance. Rta Customer Service primarily handles general inquiries and customer support, while Rta Ticketing Agents specialize in ticket sales and fare management. Understanding these differences helps job seekers find the right position aligned with their skills and career goals.

What is the RTA hiring process?

The RTA customer service hiring process typically involves submitting an online application, followed by assessments or interviews to evaluate communication and problem-solving skills. Candidates may also undergo background checks and training before starting the role, which often requires familiarity with customer service tools and schedules. The process aims to select candidates with strong interpersonal skills and relevant experience.

How much do Cleveland RTA bus drivers make?

RTA bus drivers typically earn an average salary ranging from $35,000 to $50,000 annually, depending on experience, seniority, and shift differentials. They often require a commercial driver's license (CDL) and undergo safety and customer service training. Compensation may include benefits such as health insurance and retirement plans.
More about Rta Customer Service jobs
What cities are hiring for Rta Customer Service jobs? Cities with the most Rta Customer Service job openings:
What states have the most Rta Customer Service jobs? States with the most job openings for Rta Customer Service jobs include:
What job categories do people searching Rta Customer Service jobs look for? The top searched job categories for Rta Customer Service jobs are:
Rta Customer Service jobs near you
Infographic showing various Rta Customer Service job openings in the United States as of July 2026, with employment types broken down into 78% Full Time, 19% Part Time, and 3% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.
Customer Service Representative

Customer Service Representative

Perry Ellis International

Miami, FL

$15.25 - $20.75/hr

Other

Posted 9 days ago

Job description

About Us:
Perry Ellis International, Inc. represents a diverse portfolio of lifestyle apparel brands. The Company, through its wholly owned subsidiaries owns and licenses nationally and with a brand portfolio of over 40 Brands domestically and internationally recognized brands including: Perry Ellis, Original Penguin by Munsingwear, Laundry by Shelli Segal, Rafaella, Cubavera, Ben Hogan, Savane, Grand Slam, John Henry, Manhattan, Axist, and Farah. The Company enhances its roster of brands by licensing trademarks from third parties, including: Nike for swimwear, and Callaway, PGA TOUR, and Jack Nicklaus for golf apparel.

Position Summary:
As the Customer Service Representative, you will be responsible for providing world-class service and assistance to our D2C customers, specialty stores, and internal sales teams. This is a high-impact role that ensures the seamless flow of orders and financial adjustments across our digital and wholesale channels. You will act as a critical liaison between the SVP of Sales and various operational departments-including credit, shipping, and billing-to resolve discrepancies and optimize the customer journey.

Key Responsibilities:
Order Management & Allocation: Immediately allocate incoming orders and manage EDI transmittals, contacting customers directly to resolve any necessary modifications.
Account Support: Manage major accounts and assist specialty stores with re-orders, availability checks, order extensions, and status updates.
Financial Administration: Issue credit memos, manage return authorizations (RTA), and facilitate the copying of invoices to ensure financial accuracy.
Sales Support: Work closely with the SVP of Sales and the broader sales team to run reports, check inventory, and manage bulk orders to ensure timely shipping.
System Maintenance: Maintain and clean up the OR83 report through regular revisions and modifications; enter web and sales orders via Sowes and Essentus.
Operational Assistance: Support office operations by managing supply inventory, assisting with reception duties, and coordinating with the Miami team for order entry and modifications.

Qualifications:
Experience: 5+ years of experience in customer service or the retail industry. Education: Bachelor's degree is preferred.
Technical Skills: Advanced proficiency in Excel and Word; experience with Essentus, Business Objects, and Web-based ordering systems is highly preferred.
Operational Knowledge: Solid understanding of EDI transmittals, order allocation, and RTA processes.
Availability: Flexible schedule with the willingness to work overtime as needed to meet business demands.

Personal Attributes:
Adaptive Multi-tasker: Proven ability to handle high-pressure situations and manage conflicting priorities with a "can-do" attitude.
Detail-Oriented & Analytical: Exceptional accuracy in record-keeping and identifying discrepancies within high-volume reports.
Collaborative Communicator: Excellent interpersonal skills with the ability to work seamlessly across different departments and hierarchy levels.
Decisive Problem Solver: Ability to make quick, appropriate decisions that benefit both the company's bottom line and the customer experience.

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