Rta Customer Service Jobs (NOW HIRING)

Description

Classification: Non-Exempt

Location: Operations - 8800 Corridor Rd. Annapolis Junction, MD

Reports to: Maintenance Manager, Shift Supervisor or their designee

Salary Range: $26.50 per hour - $30.00 per hour (DOQ) (PM shift differential offered)

ABOUT US

The Regional Transportation Agency (RTA) manages and operates public transportation in Anne Arundel County, Howard County, northern Prince George's County, and the City of Laurel. The RTA employs 150 administrative and operational staff out of our Annapolis-Junction location.

JOB DESCRIPTION

RTA is actively seeking an Automotive/Bus Maintenance Technician for our fleet of transit, medium-duty buses and light-duty service vehicles.

KEY RESPONSIBILITIES, INCLUDING, BUT NOT LIMITED TO:

• Demonstrates behaviors that are consistent with standards for professional and ethical conduct
• Inspects, diagnoses, services and/or repairs transit vehicles and related mechanical equipment
• Troubleshoot, remove, clean, repair, reinstall and adjust vehicle components:
• Engine, fuel and emission components
• Driveline components including transmissions and drive axles
• Electrical/ electronic components
• Brakes/ suspension/ steering/ exhaust
• Cab/ chassis
• Air systems
• Ensure work orders are detailed and properly completed. Must be able to use the Company's computerized maintenance management system.
• Select the most appropriate course of action for efficient, effective repairs using mechanical knowledge, diagnostic tools and equipment, gauges, micrometers and measuring devices and computerized diagnostic software (laptops).
• Evaluate completed work prior to release to ensure accuracy and sufficient detail
• Ensure safe use of power and hand-held tools
• Perform road calls and emergency services as needed
• Move vehicles safely between the lot, shop and work areas
• Communicate professionally with customers, team members and supervisors
• Actively participate in safety or educational training as required
• Other duties as assigned

Knowledge, Skills and Abilities:

• Demonstrated experience monitoring and meeting preventive maintenance (PM) schedules and operating automotive repair shop equipment.
• Ability to work independently performing over the road and shop repairs
• Ability to learn new technologies
• Demonstrated ability to use computerized diagnostic equipment, manufacturer and aftermarket diagnostic software, gauges, measuring devices, and manuals and wiring schematics
• Strong communication skills, bringing demonstrated abilities of building solid relationships with superiors, peers and subordinates

Requirements

Minimum Qualifications:

• A high school diploma or GED.
• Minimum of three (3) years of full-time hands-on light, medium, heavy duty and/or transit repair experience. Equivalent training and education/coursework in this field may be considered.
• Knowledge of electrical systems, heavy equipment, and alternative fuel.
• Knowledge of computer diagnostics and computer skills.
• Must earn one (1) ASE certification within their first six (6) months of employment, and must earn one (1) additional certification within their first year of employment.
• Ability to obtain Section 609 A/C Systems certification within one (1) year of hire.
• Ability to obtain and maintain a commercial driver's license class B with Passenger (P) endorsement and no Airbrakes (L) restriction within a specified time period.
• Must have a valid driver's license, and a clean driving record.
• Ability to pass pre-employment drug screening.
• Ability to acquire and maintain a medical examiner's certificate (DOT card).
• Strong work ethic and willingness to learn.

Preferred Qualifications:

• Valid commercial driver's license class B or higher with Passenger (P) endorsement and no airbrakes (L) restriction.
• ASE certifications
• Section 609 A/C systems certification.

Physical Requirements & Working Conditions:

• This position typically requires: climbing, balancing, stooping, kneeling, crouching, crawling, reaching, standing, walking, pushing, pulling, lifting, grasping, feeling, talking, hearing, seeing, repetitive motions, and using tools and equipment that require a high degree of manual dexterity. Must be able to lay on back on a mechanic's dolly to work underneath motor vehicle equipment.
• This is a bargaining unit position.
• Candidates in this position are considered "Essential Personnel."
• This position is safety sensitive and subject to RTA's Drug & Alcohol Program.

Heavy Work: Incumbent will be required to perform heavy manual labor, occasionally lifting and maneuvering materials and equipment weighing up to 50 pounds and occasionally up to 100 pounds with assistance.

Work Environment:

Work is performed both in a shop environment and outside in various weather conditions including exposure to extreme heat, cold, rain and snow. Incumbents work is performed around equipment and machinery with moving parts and under wet and slippery conditions. Incumbents are exposed daily to electrical hazards, vibrations, chemicals, inadequate lighting, workspace restrictions, dirt, grease, oil, dust, fumes, smoke and gases and are intermittently exposed to intense noise levels. Candidates must always wear proper personal protective equipment (PPE) while in shop areas.

PAID CDL Training Program:

We will cover the training cost and pay you while you learn. Candidates must be able and willing to acquire their commercial driver's license class B with Passenger (P) endorsement and no Airbrakes (L) restriction within their first ninety (90) days of employment. In consideration of this investment, candidates agree to remain employed with the company for a period of one (1) year from the date they obtain their CDL.

Right to Revise:

This job description is not meant to be all-inclusive, and the company reserves the right to revise this job description as necessary without advance notice.

The duties and expectations herein are intended to describe the general nature and level of work being performed by employees. They are not to be construed, as an exhaustive list of responsibilities, duties, and skills required. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the employer without notice.

We provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment.