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Rta Customer Service Jobs (NOW HIRING)

Lehigh University

$19K - $23K/mo

The coordinator works closely with RTA leadership, campus partners, and external stakeholders to ... Excellent communication, interpersonal skills, and a high level of customer service required

Mayo Clinic

Respiratory Therapy Assistant

Eau Claire, WI · On-site

$19.92 - $27.33/hr

The RTA performs patient and family care and documentation at the most basic performance level ... Maturity, initiative, commitment to patient and customer service, and good judgment are required.

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How much do rta customer service jobs pay per hour?

As of Jul 24, 2026, the average hourly pay for rta customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What are some common challenges faced by RTA Customer Service representatives, and how can they be managed effectively?

RTA Customer Service representatives often deal with high call volumes, diverse customer concerns, and occasional difficult interactions. Managing these challenges requires strong communication skills, patience, and the ability to remain calm under pressure. Effective time management and familiarity with RTA policies and procedures help in providing accurate and timely assistance. Building rapport with customers and collaborating closely with team members and other departments also supports efficient problem-solving and a positive work environment.

What are the key skills and qualifications needed to thrive as an RTA Customer Service representative, and why are they important?

To excel as an RTA Customer Service representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, telephone systems, and ticketing platforms is often required. Outstanding interpersonal skills, patience, and the ability to remain calm under pressure set top performers apart. These skills ensure efficient issue resolution and positive customer experiences, which are crucial for service reputation and client retention.

What are RTA Customer Service representatives?

RTA Customer Service representatives are professionals who assist customers of the Road and Transport Authority (RTA) with inquiries, complaints, and service requests related to public transportation, vehicle registration, licensing, and other RTA services. They provide information, resolve issues, and help guide customers through various RTA processes either in person, over the phone, or online. Their goal is to ensure a smooth, efficient, and positive experience for all RTA users.

What is the highest paying job in customer service?

In customer service, managerial roles such as Customer Service Manager or Director typically have the highest salaries, often exceeding $70,000 annually. Advanced positions that require leadership skills, industry experience, and sometimes certifications tend to offer higher compensation compared to entry-level roles.

What skills are needed for RTA jobs?

RTA customer service jobs require strong communication and interpersonal skills to assist customers effectively. Additionally, problem-solving abilities, familiarity with ticketing or scheduling systems, and patience are important for handling inquiries and resolving issues efficiently.

What is the difference between Rta Customer Service vs Rta Ticketing Agent?

AspectRta Customer ServiceRta Ticketing Agent
Required CredentialsHigh school diploma or equivalent; customer service trainingHigh school diploma; ticketing system training
Work EnvironmentCustomer service centers, call centers, on-site at transit locationsTicketing counters, transit stations, call centers
Employer & Industry UsagePublic transit authorities, transportation agenciesPublic transit agencies, transportation providers
Common Search & ComparisonCustomer support, service inquiries, complaint resolutionTicket sales, fare management, schedule assistance

Both roles are essential in the public transit industry, focusing on passenger assistance. Rta Customer Service primarily handles general inquiries and customer support, while Rta Ticketing Agents specialize in ticket sales and fare management. Understanding these differences helps job seekers find the right position aligned with their skills and career goals.

What is the RTA hiring process?

The RTA customer service hiring process typically involves submitting an online application, followed by assessments or interviews to evaluate communication and problem-solving skills. Candidates may also undergo background checks and training before starting the role, which often requires familiarity with customer service tools and schedules. The process aims to select candidates with strong interpersonal skills and relevant experience.

How much do Cleveland RTA bus drivers make?

RTA bus drivers typically earn an average salary ranging from $35,000 to $50,000 annually, depending on experience, seniority, and shift differentials. They often require a commercial driver's license (CDL) and undergo safety and customer service training. Compensation may include benefits such as health insurance and retirement plans.
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What cities are hiring for Rta Customer Service jobs? Cities with the most Rta Customer Service job openings:
What states have the most Rta Customer Service jobs? States with the most job openings for Rta Customer Service jobs include:
What job categories do people searching Rta Customer Service jobs look for? The top searched job categories for Rta Customer Service jobs are:
Rta Customer Service jobs near you
Infographic showing various Rta Customer Service job openings in the United States as of July 2026, with employment types broken down into 78% Full Time, 19% Part Time, and 3% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.
Respiratory Therapy Assistant

Respiratory Therapy Assistant

Mayo Clinic

Eau Claire, WI

Part-time

Medical, Dental, Vision, Retirement

Posted 12 days ago

Mayo Clinic rating

7.9

Company rating: 7.9 out of 10

Based on 690 frontline employees who took The Breakroom Quiz

104th of 890 rated healthcare providers

Job description

The Respiratory Therapy Assistant (RTA) assists licensed registered respiratory therapists by providing the most basic respiratory therapy treatments and procedures. The RTA performs patient and family care and documentation at the most basic performance level under the direct, immediate, and on premise supervision of a licensed registered respiratory therapist. The RTA performs airway clearance, administers aerosolized medications, and assists with oxygen therapy administration/transport. The RTA reports to the Director of Respiratory Care through a Respiratory Care Supervisor. RTA's must be actively enrolled in an accredited Respiratory Therapy program with successful completion of their first year of coursework.

Why Mayo Clinic

Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. As we work together to put the needs of the patient first, we are also dedicated to our employees, investing in competitive compensation and comprehensive benefit plans - to take care of you and your family, now and in the future. And with continuing education and advancement opportunities at every turn, you can build a long, successful career with Mayo Clinic.

Benefits Highlights
  • Medical: Multiple plan options.
  • Dental: Delta Dental or reimbursement account for flexible coverage.
  • Vision: Affordable plan with national network.
  • Pre-Tax Savings: HSA and FSAs for eligible expenses.
  • Retirement: Competitive retirement package to secure your future.
Just as our reputation has spread beyond our Minnesota roots, so have our locations. Today, our employees are located at our three major campuses in Phoenix/Scottsdale, Arizona, Jacksonville, Florida, Rochester, Minnesota, and at Mayo Clinic Health System campuses throughout Midwestern communities, and at our international locations. Each Mayo Clinic location is a special place where our employees thrive in both their work and personal lives. Learn more about what each unique Mayo Clinic campus has to offer, and where your best fit is. 

Equal Opportunity

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, protected veteran status or disability status. Learn more about the "EOE is the Law".  Mayo Clinic participates in E-Verify and may provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization.

High school diploma or equivalent (G.E.D.) Must be actively enrolled in an accredited Respiratory Therapy program and have completed at least one year of coursework. Expected to follow proper precautions to avoid potential exposure to infectious agents, hazardous substances, noise, and heat. Good manual dexterity and eye-hand coordination to work with equipment. Must be able to differentiate medical life support gases. Is able to identify the steps for proper equipment processing. Must have good verbal communication skills. Ability to read and communicate effectively in English. Ability to interact with a variety of individuals. Excellent written and communication skills are required to be used during contact with physicians, hospital staff, patients, and the public. Ability to work harmoniously in a team environment. Have strong independent problem solving skills to respond to unpredictable situations. Maturity, initiative, commitment to patient and customer service, and good judgment are required. Flexibility (Works flexible hours, which include days, evenings, nights, holidays, and weekends). Basic computer skills. Previous knowledge of medical terminology/abbreviations helpful. Should be familiar with The Joint Commission standards and requirements.
Current Basic Life Support certification.

This vacancy is not eligible for sponsorship and we will not sponsor or transfer visas for this position.

What Mayo Clinic employees say

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About Mayo Clinic

Sourced by ZipRecruiter

Mayo Clinic is the largest integrated, not-for-profit medical group practice in the world. We're building the future, one where the best possible care is available to everyone — and more people can heal at home. Our relentless research turns into earlier diagnoses and new cures. That's how we inspire hope in those who need it most. At Mayo Clinic, experts work together to solve the most challenging unmet needs of patients. Our history of innovation dates back almost 150 years, when brothers Will and Charlie Mayo pioneered an integrated, team-based approach to medicine. Today, that trailblazing spirit drives innovations like Mayo Clinic Platform — which powers new technologies to change how care is delivered to all.

Industry

Hospitals

Company size

10,000+ Employees

Headquarters location

Rochester, MN, US

Year founded

1919

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