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Customer Service Manufacturing Jobs in Indiana (NOW HIRING)

Stefanini

Customer Service Representative

Indianapolis, IN · Hybrid

$15.25 - $20.75/hr

Customer Service Representatives serve our customers via telephone and email. They thoroughly and ... manufacturing, telecommunications, chemical services, technology, public sector, and utilities.

Top Talent LLC

Customer Service Tech

Muncie, IN · On-site

$16 - $21.50/hr

About the job Customer Service Tech A leading manufacturer of aerial lifts and specialty equipment is seeking a technician to join its service team. This person will support existing customers and ...

Dauphin

Customer Service Manager

Decatur, IN · On-site

Customer Service Manager Decatur Diamond, a privately held, US manufacturer of diamond-based, precision cutting tools, is seeking a qualified Customer Service Manager to manage and lead our Customer ...

Carpenter Co.

Customer Service Rep

Elkhart, IN

$15.50 - $21/hr

Are you interested in efficient manufacturing processes that promote sustainability? Do you feel a ... Reporting to the Customer Service Manager and working in tandem with fellow Customer Service ...

Carpenter Co.

Customer Service Rep

Elkhart, IN · On-site

$15.50 - $21/hr

Are you interested in efficient manufacturing processes that promote sustainability? Do you feel a ... Reporting to the Customer Service Manager and working in tandem with fellow Customer Service ...

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Customer Service Manufacturing information

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How much do customer service manufacturing jobs pay per hour?

As of Jun 13, 2026, the average hourly pay for customer service manufacturing in Indiana is $17.89, according to ZipRecruiter salary data. Most workers in this role earn between $14.62 and $19.90 per hour, depending on experience, location, and employer.

What is a Customer Service Manufacturing job?

A Customer Service Manufacturing job involves assisting customers with inquiries, orders, and issues related to manufactured products. This role requires strong communication skills to coordinate between customers, production teams, and supply chain departments. Responsibilities may include processing orders, providing product information, resolving complaints, and ensuring timely delivery. The goal is to maintain customer satisfaction while supporting efficient manufacturing operations.

What is a manufacturing customer service role?

A manufacturing customer service role involves assisting customers with product inquiries, order processing, and resolving issues related to manufactured goods. It requires strong communication skills, knowledge of manufacturing processes, and often the use of customer relationship management (CRM) software. The role supports maintaining customer satisfaction and ensuring smooth communication between the company and clients.

What are the key skills and qualifications needed to thrive in the Customer Service Manufacturing position, and why are they important?

To thrive as a Customer Service Manufacturing professional, you need a solid understanding of production processes, product specifications, and excellent problem-solving abilities, often supported by experience in a manufacturing environment. Familiarity with ERP systems, order tracking software, and quality assurance procedures is commonly expected. Strong communication, attention to detail, and patience help individuals excel when addressing customer concerns and collaborating with production teams. These qualities are critical for ensuring customer satisfaction, timely order fulfillment, and effective coordination between customers and manufacturing operations.

What is the highest paying customer service job?

In customer service manufacturing, supervisory or managerial roles such as Customer Service Manager or Director typically offer the highest salaries, often exceeding $70,000 annually. Advanced positions requiring leadership skills, industry experience, and sometimes certifications tend to be the most lucrative in this field.

How can I make $2000 a week working from home?

Customer Service Manufacturing roles typically pay hourly wages that may not reach $2000 weekly unless working overtime or multiple shifts. To earn higher income from home, consider developing specialized skills, obtaining relevant certifications, or taking on multiple part-time positions in customer service or related fields. Building experience and efficiency can also increase earning potential over time.

What are some typical challenges faced in a Customer Service Manufacturing role?

One common challenge is balancing urgent customer requests with the realities of manufacturing production schedules and limitations. You may often need to coordinate between various departments—such as quality control, logistics, and production—to resolve issues like delays, product modifications, or inventory shortages. Effective communication and adaptability are essential when managing customer expectations and finding solutions to unexpected problems. Working in this role offers valuable experience in both customer relations and manufacturing operations, helping you develop skills that can lead to advancement in operations, production planning, or customer account management.

What job makes $10,000 a month without a degree?

In customer service manufacturing roles, high-paying positions such as production supervisors or technical specialists can reach $10,000 per month, especially with experience and specialized skills. These jobs often require strong communication, problem-solving abilities, and knowledge of manufacturing processes but may not require a college degree.
What are the most commonly searched types of Customer Service Manufacturing jobs in Indiana? The most popular types of Customer Service Manufacturing jobs in Indiana are:
What are popular job titles related to Customer Service Manufacturing jobs in Indiana? For Customer Service Manufacturing jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Customer Service Manufacturing jobs in Indiana look for? The top searched job categories for Customer Service Manufacturing jobs in Indiana are:
Customer Service Manufacturing jobs near you

Customer Service Representative (Manufacturing)

The Royal Group

Indianapolis, IN • On-site

$15.25 - $20.75/hr

Other

Medical, Dental, Vision, Life, Retirement

Posted 6 days ago

Job description

Customer Service Representative

The Royal Group, an affiliate of Schwarz Partners, are currently seeking a Customer Service Representative to support our Indianapolis, IN facility. The Customer Service Representative is responsible for taking and processing customer orders and addressing all customer inquiries and complaints.

The Royal Group's mission is to provide value-added solutions to the most demanding customers.

Essential Job Functions For This Position:

  • Receive customer orders and order changes either directly from customers or from sales representatives and record, process and place orders timely and accurately.
  • Receive and respond to customer complaints and questions and follow-up with appropriate internal personnel as required to improve customer service.
  • Maintain customer files.
  • Work with Accounting for account questions or disputes from customers and coordinate accounting credits when necessary.
  • Fax or e-mail confirmations and other information to customers.
  • Assist sales personnel as appropriate and assist in generating supplemental sales.
  • Track warehouse items to ensure availability and that agreed upon minimum/maximum levels are maintained; analyze monthly usages and re-stocking needs per customer.
  • Regular and predictable attendance.
  • Additional duties as assigned by management.

Required Education & Experience:

  • High school diploma or GED.

Preferred Education & Experience:

  • Experience working in a manufacturing environment.
  • Computer data-entry experience.
  • Experience in the corrugated box industry.

Required Skills & Abilities:

  • Application knowledge and skill for computer data entry.
  • Application knowledge of products and production processes.
  • Quality standards.
  • Excellent communication skills.
  • Ability to read and interpret documents such as sales reports, operating instructions, and training and procedure manuals.
  • Ability to write routine reports and correspondence.
  • Ability to add, subtract, multiply, divide in all units of measure.
  • Ability to compute rates, ratios, and percentages and calculate figures and amounts such as discounts, costs, proportions, and volumes.
  • Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram (graphic) form.
  • An ability to solve a variety of problems and deal with a variety of situations where only limited information or standardization exists.
  • Bi-lingual, preferred.

As an industry leader, The Royal Group offers:

  • Year-round employment for job stability.
  • Opportunities for growth, training, and career advancement.
  • Exceptional pay and great, affordable benefits (including life, medical, dental, vision, 401(k) with company match and more!).
  • A clean facility, featuring state-of-the-art technology.
  • A respectful, empowering, team-oriented and employee-friendly environment.
  • The Royal Group truly values our employees as our greatest asset and we strive to support both you and your family at work and in life.

If you would like to be part of a forward-thinking team with a family feel, culture of excellence, and customer-focused reliability, we want you to be a part of our team!

Our organization is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Apply