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Customer Service Manufacturing Jobs in Indiana (NOW HIRING)

Techniplas

Customer Service Manager

Mishawaka, IN · On-site

Customer Service Manager Mishawaka, IN Overview Position Type: Full Time Job Shift: 1st Shift ... S.-based manufacturing partner with four Great Lakes facilities delivering precision, speed, and ...

Techniplas

Customer Service Manager

Mishawaka, IN · On-site

S.-based manufacturing partner with four Great Lakes facilities delivering precision, speed, and ... The Customer Service Manager leads the Customer Services team and develops/supports a consistent ...

Techniplas

Customer Service Manager

Mishawaka, IN

S.-based manufacturing partner with four Great Lakes facilities delivering precision, speed, and ... The Customer Service Manager leads the Customer Services team and develops/supports a consistent ...

avalign

Manufacturing Engineer

Fort Wayne, IN · On-site

$72K - $92K/yr

Collaborate with cross-functional teams (customer service, manufacturing, quality, scheduling, purchasing) to develop and coordinate new product introductions and sustain existing products. * Act as ...

Avalign Technologies

Manufacturing Engineer

Fort Wayne, IN · On-site

$72K - $92K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Collaborate with cross-functional teams (customer service, manufacturing, quality, scheduling, purchasing) to develop and coordinate new product introductions and sustain existing products. * Act as ...

Flotec

Be Seen First

Customer Service Advocate - Medical Device Manufacturing

Avon, IN · On-site

$40K - $60K/yr

  • Medical

  • Dental

  • Vision

Customer Service Advocate - Medical Device Manufacturing Company Overview Flotec is an Indianapolis-based medical device manufacturer specializing in respiratory and oxygen delivery equipment. We ...

Top Talent LLC

Customer Service Tech

Muncie, IN · On-site

$16 - $21.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Customer Service Tech A leading manufacturer of aerial lifts and specialty equipment is seeking a technician to join its service team. This person will support existing customers and dealers in the U.

Richelieu Hardware

Customer Service Representative

Indianapolis, IN

$15.25 - $20.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Company Overview Richelieu is a leading North American distributor, importer, and manufacturer of ... Our Opportunity We are currently seeking an Customer Service Representative to join our team of ...

Richelieu Hardware

Customer Service Representative

Indianapolis, IN · On-site

$15.25 - $20.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Company Overview Richelieu is a leading North American distributor, importer, and manufacturer of ... Our Opportunity We are currently seeking an Customer Service Representative to join our team of ...

Richelieu Hardware

Customer Service Representative

Indianapolis, IN · On-site

$15.25 - $20.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Company Overview Richelieu is a leading North American distributor, importer, and manufacturer of ... Our Opportunity We are currently seeking an Customer Service Representative to join our team of ...

Forest River

Customer Service Specialist

Elkhart, IN · On-site

$16.25 - $21.50/hr

Forest River, Inc., the Nation's largest manufacturer of Recreational Vehicles, Cargo Trailers, Transit Buses and Boats has an immediate opening. Responsibilities * Provide customer service and ...

Signode

Customer Service Representative

Gary, IN · On-site

$25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

We also manufacture packaging tools and equipment used to apply the bulk packaging materials. These ... Answer incoming customer service tickets, phone calls, and Teams messages, courteously and ...

Signode

Customer Service Representative

Gary, IN · On-site

$25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

We also manufacture packaging tools and equipment used to apply the bulk packaging materials. These ... Answer incoming customer service tickets, phone calls, and Teams messages, courteously and ...

Signode

Customer Service Representative

Gary, IN · On-site

$25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

We also manufacture packaging tools and equipment used to apply the bulk packaging materials. These ... Answer incoming customer service tickets, phone calls, and Teams messages, courteously and ...

Signode

Customer Service Representative

Gary, IN · On-site

$25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

We also manufacture packaging tools and equipment used to apply the bulk packaging materials. These ... Answer incoming customer service tickets, phone calls, and Teams messages, courteously and ...

Signode

Customer Service Representative

Gary, IN

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

We also manufacture packaging tools and equipment used to apply the bulk packaging materials. These ... Answer incoming customer service tickets, phone calls, and Teams messages, courteously and ...

Lakeside Book Company

Customer Service

Terre Haute, IN · On-site

$18.45 - $22.80/hr

Phoenix Color ® is a premier full-service, full-color printer with over 40 years of superior print ... As a domestic manufacturer, we offer extensive, in-house digital pre-press capabilities and our ...

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All JobsCustomer Service Manufacturing JobsCustomer Service Manufacturing Jobs in Indiana

Customer Service Manufacturing information

See Indiana salary details

$9

$17

$25

How much do customer service manufacturing jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for customer service manufacturing in Indiana is $17.89, according to ZipRecruiter salary data. Most workers in this role earn between $14.62 and $19.90 per hour, depending on experience, location, and employer.

What is a customer service manufacturing?

A Customer Service Manufacturing job involves assisting customers with inquiries, orders, and issues related to manufactured products. This role requires strong communication skills to coordinate between customers, production teams, and supply chain departments. Responsibilities may include processing orders, providing product information, resolving complaints, and ensuring timely delivery. The goal is to maintain customer satisfaction while supporting efficient manufacturing operations.

What are the key skills and qualifications needed to thrive in customer service manufacturing?

To thrive as a Customer Service Manufacturing professional, you need a solid understanding of production processes, product specifications, and excellent problem-solving abilities, often supported by experience in a manufacturing environment. Familiarity with ERP systems, order tracking software, and quality assurance procedures is commonly expected. Strong communication, attention to detail, and patience help individuals excel when addressing customer concerns and collaborating with production teams. These qualities are critical for ensuring customer satisfaction, timely order fulfillment, and effective coordination between customers and manufacturing operations.

What are some typical challenges faced in a customer service manufacturing role?

One common challenge is balancing urgent customer requests with the realities of manufacturing production schedules and limitations. You may often need to coordinate between various departments—such as quality control, logistics, and production—to resolve issues like delays, product modifications, or inventory shortages. Effective communication and adaptability are essential when managing customer expectations and finding solutions to unexpected problems. Working in this role offers valuable experience in both customer relations and manufacturing operations, helping you develop skills that can lead to advancement in operations, production planning, or customer account management.

What are the most commonly searched types of Customer Service Manufacturing jobs in Indiana?

The most popular types of Customer Service Manufacturing jobs in Indiana are:

What are popular job titles related to Customer Service Manufacturing jobs in Indiana?

For Customer Service Manufacturing jobs in Indiana, the most frequently searched job titles are:

What job categories do people searching Customer Service Manufacturing jobs in Indiana look for?

The top searched job categories for Customer Service Manufacturing jobs in Indiana are:

Customer Service Manufacturing jobs near you
Infographic showing various Customer Service Manufacturing job openings in Indiana as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $37,204 per year, or $17.9 per hour.

Customer Service Manager

Techniplas

Mishawaka, IN • On-site

Other

Re-posted 12 days ago

Techniplas rating

5.9

Company rating: 5.9 out of 10

Based on 9 frontline employees who took The Breakroom Quiz

70th of 84 rated plastic manufacturers

Job description

Customer Service Manager

Mishawaka, IN

Overview

Position Type: Full Time Job Shift: 1st Shift Education Level: 4 Year Degree Travel Percentage: Up to 25% Category: Sales

NEXXTA is a U.S.-based manufacturing partner with four Great Lakes facilities delivering precision, speed, and scale. We serve industry leaders across transportation, energy, medical, and defense, offering tariff-free production, open capacity, and rapid ramp-up. With in-house R&D and engineering, we help customers strengthen supply chains and build confidently in America.

Customer Service Manager

The Customer Service Manager leads the Customer Services team and develops/supports a consistent approach to Customer Service-related processes and policies. Directly manages a team of customer service professionals across multiple locations who are responsible for providing strong service and responsiveness to both internal and external customers while driving performance via KPIs and monitoring compliance to Company standard work and procedures.

Job Duties & Essential Functions
  • Serves as a coach/mentor for the customer service team related to resolving customer conflicts, order fulfillment challenges, training, and personal career development
  • Responsible for supporting and executing against customer service strategy and experience strategies
  • Manages Customer Service teams across all plant locations to ensure alignment with customer service initiatives
  • Align the Customer Service team to fit both our internal and external needs best
  • Supports the identification and creation of customer service standard work and ensures proper execution within locations
  • Exhibits leadership expertise with the ability to influence, negotiate, and engage co-workers, subordinates, and business partners
  • Develop ongoing relationships with the customer to understand and execute against their internal business requirements, implement new business opportunities and inter-plant business transfers
  • Ensures customer adherence to established pricing, terms, and conditions
  • Drive continuous improvement throughout the CS organization based on defined organizational metrics and reporting
  • Participates in special projects and performs other duties as assigned
  • Monthly/Quarterly visits to assigned plants required with approximately 10-20% travel
Qualifications
  • Bachelor's degree required
  • Minimum of 5 years functional Customer Service/Manufacturing Operations related experience and/or training; 1-3 years automotive industry experience preferred; or equivalent combination of education and experience
  • Demonstrated comfort dealing with large, demanding customers
  • Proven ability and willingness to develop relationships with customers and internal functional partners
  • Broad and deep experience in all aspects of management and operations
  • Familiarity with data analytics and reporting, including ability to manage requests for sales reporting and data gathering
  • Familiarity with Manufacturing ERP Operational systems
  • Leadership/Management of people experience
  • Project Management Lead experience
  • Ability to think and act strategically in the business while being able to focus on day-to-day operational execution
  • Experience in building strong, collaborative relationships with internal and external business partners
  • History of client-driven with a strong service orientation
  • Strong communication (written and verbal) and influencing skills; comfortable communicating at various organizational and functional levels, and able to back up thoughts with facts and analysis
  • Proficiency with Excel, Access, and other MS Office applications
  • Nexxta is an Equal Opportunity Employer.

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