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Customer Service Manufacturing Jobs in Indiana (NOW HIRING)

Techniplas

Customer Service Manager

Mishawaka, IN · On-site

S.-based manufacturing partner with four Great Lakes facilities delivering precision, speed, and ... The Customer Service Manager leads the Customer Services team and develops/supports a consistent ...

New

Techniplas

Customer Service Manager

Mishawaka, IN

S.-based manufacturing partner with four Great Lakes facilities delivering precision, speed, and ... The Customer Service Manager leads the Customer Services team and develops/supports a consistent ...

New

avalign

Manufacturing Engineer

Fort Wayne, IN · On-site

$72K - $92K/yr

Collaborate with cross-functional teams (customer service, manufacturing, quality, scheduling, purchasing) to develop and coordinate new product introductions and sustain existing products. * Act as ...

Stefanini

Customer Service Representative

Indianapolis, IN · On-site

$15.25 - $20.75/hr

Customer Service Representatives serve our customers via telephone and email. They thoroughly and ... manufacturing, telecommunications, chemical services, technology, public sector, and utilities.

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How much do customer service manufacturing jobs pay per hour?

As of Jul 3, 2026, the average hourly pay for customer service manufacturing in Indiana is $17.89, according to ZipRecruiter salary data. Most workers in this role earn between $14.62 and $19.90 per hour, depending on experience, location, and employer.

What is a Customer Service Manufacturing job?

A Customer Service Manufacturing job involves assisting customers with inquiries, orders, and issues related to manufactured products. This role requires strong communication skills to coordinate between customers, production teams, and supply chain departments. Responsibilities may include processing orders, providing product information, resolving complaints, and ensuring timely delivery. The goal is to maintain customer satisfaction while supporting efficient manufacturing operations.

What are the key skills and qualifications needed to thrive in the Customer Service Manufacturing position, and why are they important?

To thrive as a Customer Service Manufacturing professional, you need a solid understanding of production processes, product specifications, and excellent problem-solving abilities, often supported by experience in a manufacturing environment. Familiarity with ERP systems, order tracking software, and quality assurance procedures is commonly expected. Strong communication, attention to detail, and patience help individuals excel when addressing customer concerns and collaborating with production teams. These qualities are critical for ensuring customer satisfaction, timely order fulfillment, and effective coordination between customers and manufacturing operations.

What is the highest paying customer service job?

In customer service manufacturing roles, supervisory or managerial positions such as Customer Service Manager or Customer Service Director tend to have the highest salaries, often exceeding $70,000 annually. These roles typically require leadership skills, industry experience, and sometimes specialized certifications, and they involve overseeing teams and improving customer satisfaction strategies.

What jobs pay 4000 a week without a degree?

In manufacturing customer service roles, earning $4,000 a week is uncommon without specialized skills or experience. High-paying positions may be available in management, technical support, or supervisory roles that require industry knowledge, certifications, or extensive experience rather than formal degrees. Typically, such earnings are associated with roles that involve overtime, bonuses, or commission structures.

What is customer service in manufacturing?

Customer service in manufacturing involves supporting clients by addressing product inquiries, resolving issues, and ensuring satisfaction throughout the sales and post-sales process. Customer service representatives in this field often communicate with clients via phone, email, or in person and may use tools like CRM software to track interactions and improve service quality.

How can I make 2000 a week working from home?

Customer Service Manufacturing roles can pay varying wages, but earning $2000 a week typically requires full-time work, often 40 or more hours, with some positions offering overtime or bonuses. Developing strong communication skills, familiarity with CRM tools, and experience in manufacturing support can help increase earning potential, especially in remote or call center environments.

What are some typical challenges faced in a Customer Service Manufacturing role?

One common challenge is balancing urgent customer requests with the realities of manufacturing production schedules and limitations. You may often need to coordinate between various departments—such as quality control, logistics, and production—to resolve issues like delays, product modifications, or inventory shortages. Effective communication and adaptability are essential when managing customer expectations and finding solutions to unexpected problems. Working in this role offers valuable experience in both customer relations and manufacturing operations, helping you develop skills that can lead to advancement in operations, production planning, or customer account management.

What are the most commonly searched types of Customer Service Manufacturing jobs in Indiana? The most popular types of Customer Service Manufacturing jobs in Indiana are:
What are popular job titles related to Customer Service Manufacturing jobs in Indiana? For Customer Service Manufacturing jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Customer Service Manufacturing jobs in Indiana look for? The top searched job categories for Customer Service Manufacturing jobs in Indiana are:
Customer Service Manufacturing jobs near you
Infographic showing various Customer Service Manufacturing job openings in Indiana as of June 2026, with employment types broken down into 96% Full Time, 1% Part Time, 1% Temporary, and 2% Contract. Highlights an 96% Physical, 2% Hybrid, and 2% Remote job distribution, with an average salary of $37,204 per year, or $17.9 per hour.
Customer Service Manager

Customer Service Manager

Techniplas

Mishawaka, IN • On-site

Full-time

Posted yesterday

Techniplas rating

5.9

Company rating: 5.9 out of 10

Based on 9 frontline employees who took The Breakroom Quiz

66th of 79 rated plastic manufacturers

Job description

NEXXTA is a U.S.-based manufacturing partner with four Great Lakes facilities delivering precision, speed, and scale. We serve industry leaders across transportation, energy, medical, and defense, offering tariff-free production, open capacity, and rapid ramp-up. With in-house R&D and engineering, we help customers strengthen supply chains and build confidently in America.
SUMMARY OF POSITION:
The Customer Service Manager leads the Customer Services team and develops/supports a consistent approach to Customer Service-related processes and policies. Directly manages a team of customer service professionals across multiple locations who are responsible for providing strong service and responsiveness to both internal and external customers while driving performance via KPIs and monitoring compliance to Company standard work and procedures
JOB DUTIES & ESSENTIAL FUNCTIONS:
This list of duties and responsibilities is not all-inclusive and may be expanded to include other duties and responsibilities, as management may deem necessary from time to time.
  • Serves as a coach/mentor for the customer service team related to resolving customer conflicts, order fulfillment challenges, training, and personal career development
  • Responsible for supporting and executing against customer service strategy and experience strategies
  • Manages Customer Service teams across all plant locations to ensure alignment with customer service initiatives
  • Align the Customer Service team to fit both our internal and external needs best
  • Supports the identification and creation of customer service standard work and ensures proper execution within locations
  • Exhibits leadership expertise with the ability to influence, negotiate, and engage co-workers, subordinates, and business partners
  • Develop ongoing relationships with the customer to understand and execute against their internal business requirements, implement new business opportunities and inter-plant business transfers
  • Ensures customer adherence to established pricing, terms, and conditions
  • Drive continuous improvement throughout the CS organization based on defined organizational metrics and reporting
  • Participates in special projects and performs other duties as assigned
  • Monthly/Quarterly visits to assigned plants required with approximately 10-20% travel

  • QUALIFICATIONS (KNOWLEDGE, SKILLS & ABILITIES
  • Bachelor's degree required
  • Minimum of 5 years functional Customer Service/Manufacturing Operations related experience and/or training; 1-3 years automotive industry experience preferred; or equivalent combination of education and experience
  • Demonstrated comfort dealing with large, demanding customers
  • Proven ability and willingness to develop relationships with customers and internal functional partners
  • Broad and deep experience in all aspects of management and operations
  • Familiarity with data analytics and reporting, including ability to manage requests for sales reporting and data gathering
  • Familiarity with Manufacturing ERP Operational systems
  • Leadership/Management of people experience
  • Project Management Lead experience
  • Ability to think and act strategically in the business while being able to focus on day-to-day operational execution
  • Experience in building strong, collaborative relationships with internal and external business partners
  • History of client-driven with a strong service orientation
  • Strong communication (written and verbal) and influencing skills; comfortable communicating at various organizational and functional levels, and able to back up thoughts with facts and analysis
  • Proficiency with Excel, Access, and other MS Office applications
  • Nexxta is an Equal Opportunity Employer.

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