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Customer Service Manufacturing Jobs in Indiana (NOW HIRING)

Customer Service Specialist

Elkhart, IN · On-site

$16.50 - $21.75/hr

Forest River, Inc., the Nation's largest manufacturer of Recreational Vehicles, Cargo Trailers, Transit Buses and Boats has an immediate opening. The position of a Customer Service Specialist is ...

Customer Service Specialist

Elkhart, IN · On-site

$16.50 - $21.75/hr

Customer Service Specialist Forest River, Inc., the Nation's largest manufacturer of Recreational Vehicles, Cargo Trailers, Transit Buses, and Boats has an immediate opening. The position of a ...

Customer Service Specialist

Elkhart, IN · On-site

$16.25 - $21.50/hr

Forest River, Inc., the Nation's largest manufacturer of Recreational Vehicles, Cargo Trailers, Transit Buses and Boats has an immediate opening. The position of a Customer Service Specialist is ...

Customer Service Representative

Indianapolis, IN · On-site

$15.25 - $20.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Serve as a primary point of contact between customers and internal teams, including Sales, Creative Services, Procurement, Manufacturing, Finishing, and Logistics. * Prepare estimates and provide ...

Customer Service Representative

Muncie, IN · On-site

$14.75 - $20.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

A minimum of one year work experience in office, manufacturing, or distribution administration ... Customer Service Work Environment: Office Reports To: Customer Service Director Workplace ...

Customer Service Representative

Saint Joe, IN · On-site

$14.75 - $20.25/hr

  • Medical

  • Dental

  • Vision

  • Retirement

Joining Nucor means becoming part of North America's largest steel and steel products manufacturer ... Basic Job Functions The Customer Service Representative (aka Inside Sales Representative) manages ...

Customer Service Representative

Saint Joe, IN

$14.75 - $20.25/hr

  • Medical

  • Dental

  • Vision

  • Retirement

Joining Nucor means becoming part of North America's largest steel and steel products manufacturer ... Basic Job Functions The Customer Service Representative (aka Inside Sales Representative) manages ...

Customer Service Representative

Saint Joe, IN · On-site

$14.75 - $20.25/hr

  • Medical

  • Dental

  • Vision

  • Retirement

Joining Nucor means becoming part of North America's largest steel and steel products manufacturer ... Basic Job Functions The Customer Service Representative (aka Inside Sales Representative) manages ...

Customer Service Representative

Saint Joe, IN · On-site

$14.75 - $20.25/hr

  • Medical

  • Dental

  • Vision

  • Retirement

Joining Nucor means becoming part of North America's largest steel and steel products manufacturer ... Basic Job Functions The Customer Service Representative (aka Inside Sales Representative) manages ...

Seven (7) plus years experience in Customer Service Management; manufacturing/industrial setting required * Preferred experience establishing or revitalizing Customer Service organizations, while ...

Manager Customer Service

Richmond, IN · On-site

$84K - $102K/yr

Seven (7) plus years experience in Customer Service Management; manufacturing/industrial setting required * Preferred experience establishing or revitalizing Customer Service organizations, while ...

Customer Service Crater

Elkhart, IN

$15 - $18.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Customer Service Crater ID: 10150 Location: Elkhart, IN Department: Operations More about this job ... manufacturer of recreational vehicles founded by veterans of the RV industry looking for a better ...

New

In-depth knowledge of products manufactured. * Hose and fitting knowledge preferred. * Strong literacy and comprehension skills. * Computer, telephone and customer service skills. * Excellent written ...

In-depth knowledge of products manufactured. * Hose and fitting knowledge preferred. * Strong literacy and comprehension skills. * Computer, telephone and customer service skills. * Excellent written ...

In-depth knowledge of products manufactured. * Hose and fitting knowledge preferred. * Strong literacy and comprehension skills. * Computer, telephone and customer service skills. * Excellent written ...

Showing results 21-40

Customer Service Manufacturing information

See Indiana salary details

$9

$17

$25

How much do customer service manufacturing jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for customer service manufacturing in Indiana is $17.89, according to ZipRecruiter salary data. Most workers in this role earn between $14.62 and $19.90 per hour, depending on experience, location, and employer.

What is a customer service manufacturing?

A Customer Service Manufacturing job involves assisting customers with inquiries, orders, and issues related to manufactured products. This role requires strong communication skills to coordinate between customers, production teams, and supply chain departments. Responsibilities may include processing orders, providing product information, resolving complaints, and ensuring timely delivery. The goal is to maintain customer satisfaction while supporting efficient manufacturing operations.

What are the key skills and qualifications needed to thrive in customer service manufacturing?

To thrive as a Customer Service Manufacturing professional, you need a solid understanding of production processes, product specifications, and excellent problem-solving abilities, often supported by experience in a manufacturing environment. Familiarity with ERP systems, order tracking software, and quality assurance procedures is commonly expected. Strong communication, attention to detail, and patience help individuals excel when addressing customer concerns and collaborating with production teams. These qualities are critical for ensuring customer satisfaction, timely order fulfillment, and effective coordination between customers and manufacturing operations.

What are some typical challenges faced in a customer service manufacturing role?

One common challenge is balancing urgent customer requests with the realities of manufacturing production schedules and limitations. You may often need to coordinate between various departments—such as quality control, logistics, and production—to resolve issues like delays, product modifications, or inventory shortages. Effective communication and adaptability are essential when managing customer expectations and finding solutions to unexpected problems. Working in this role offers valuable experience in both customer relations and manufacturing operations, helping you develop skills that can lead to advancement in operations, production planning, or customer account management.

What are the most commonly searched types of Customer Service Manufacturing jobs in Indiana?

The most popular types of Customer Service Manufacturing jobs in Indiana are:

What job categories do people searching Customer Service Manufacturing jobs in Indiana look for?

The top searched job categories for Customer Service Manufacturing jobs in Indiana are:

Infographic showing various Customer Service Manufacturing job openings in Indiana as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $37,204 per year, or $17.9 per hour.

Customer Service Specialist

Forest River

Elkhart, IN • On-site

$16.50 - $21.75/hr

Other

Re-posted 15 days ago


Forest River rating

6.0

Company rating: 6.0 out of 10

Based on 43 frontline employees who took The Breakroom Quiz

439th of 489 rated machine equipment manufacturers


Job description

Forest River, Inc., the Nation’s largest manufacturer of Recreational Vehicles, Cargo Trailers, Transit Buses and Boats has an immediate opening.

The position of a Customer Service Specialist is designed to assist customers with their service needs. Often customers call for information on how to properly utilize their RV or when their RV needs warranty service. This position is developed to ensure our consumers get the best possible experience with Forest River, build relationships, prioritize their needs, and to continually work with them until they are completely satisfied with their recreational vehicle. Consumers contact you because they want your help.

Duties include:

  • Answer customer contacts by email & phone, provide a pleasant conversation, listen to their needs in full and determine the best way to assist them in resolving their questions or service needs. Unless it is an easy “how to” question, first contact should always be made telephonically and not by email to build a relationship between Forest River and the consumer.
  • Respond to all communications timely & professionally
  • Listen and determine what the consumer’s issue is and be empathetic to their needs
  • Guide customers through our online owner’s information and/or videos
  • Provide goodwill services or parts when situation arise that should be taken care of
  • Provide answers on how we will resolve the problem or what we can do to help
  • Get dates their vehicles will be in for service, give dates you will provide updates for the dealers & consumers
  • Make a follow up plan with the consumer and follow it
  • Note all conversations, communications, and attempts to contact dealers & consumers in vin notes
  • Contact the dealer about the customers service needs and communicate the dealer’s response to the consumer
  • Authorize warranty or goodwill claims when appropriate
  • Express parts to dealers or consumers to speed up repairs or services when appropriate
  • Schedule service appointments for factory service when necessary , inspect units pre and post repairs.
  • Update consumers on progress of factory repairs
  • Reimburse consumers for out of pocket services with manager’s approval.
  • Continually calendar and follow up with the dealer & consumer while their RVs are in for service
  • Be proactive instead of reactive when dealing with customer matters
  • Provide goodwill compensation or warranty extensions with manager’s approval when customers are unhappy
  • Customer satisfaction is our #1 priority.
Forest River offers a stable work environment that is fast paced. Our employees enjoy a highly competitive Wage and Benefit Package.  We are looking for dedicated individuals with experience in the Industry as well as other Manufacturing Processes.

What Forest River employees say

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About Forest River

Sourced by ZipRecruiter

At Forest River, Inc. your needs, interests, budget, and lifestyle are at the forefront of everything we do. This affects every step from design, to the Manufacturing floor and on to you our Customer. Whatever your need Recreation, Transportation or Cargo Hauling . We Strive to bring quality products within reach of everyone. It’s not just a slogan: Customer Satisfaction is Our #1 Priority. Our large production capacity enables us to fill our customers' orders promptly without cutting corners or rushing through production procedures. This ensures that each Forest River product is conscientiously built and undergoes thorough, detailed inspection before it's shipped to the customer. This guarantees that every family who desires quality recreation will find a Forest River product that serves their Needs, Interests, Budget, and Lifestyle.

Industry

Motor vehicle manufacturing

Company size

5,001 - 10,000 Employees

Headquarters location

Elkhart, IN, US

Year founded

1996

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