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Customer Service Manufacturing Jobs in Indiana (NOW HIRING)

NCW

Customer Service Representative

Plainfield, IN

$20/hr

  • Medical

  • Dental

  • Vision

  • Retirement

Position Summary We are seeking a friendly, professional, and detail-oriented Customer Service ... construction, manufacturing, warehousing & distribution, and engineering industries. Equal ...

Proveli

Customer Service Representative

Bloomington, IN · On-site

$14 - $19/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Our fast-growing Sales, Manufacturing, and Distribution center is looking for a result driven Customer Service Advisor to join our team as a key member. We are a multi-brand company with high ...

Proveli

Customer Service Representative

Bloomington, IN · On-site

$14.75 - $20/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Our fast-growing Sales, Manufacturing, and Distribution center is looking for a result driven Customer Service Advisor to join our team as a key member. We are a multi-brand company with high ...

Rhenus Group

Customer Service Representative

Plainfield, IN · On-site

$15.75 - $21.25/hr

What You Bring: * 2+ years of customer service, account coordination, or customer support experience within logistics, warehousing, distribution, manufacturing, or a related industry. * Bachelor ...

Hydrotech

Customer Service Representative

Fort Wayne, IN · On-site

$22 - $30/hr

The Customer Service Representative is responsible for providing exceptional service to internal ... Work may be performed in a manufacturing/factory environment. Tools and Equipment Used * Personal ...

Pregis

Customer Service Representative

Plymouth, IN · On-site

$14.50 - $19.75/hr

Customer Service Representative - Granite Falls - NC Reporting to the Regional Customer Service ... Manufacturing background preferred * SAP experience recommended * Excellent verbal, written ...

PIP, Inc.

Customer Service Representative

Carmel, IN · On-site

$40K - $65K/yr

Customer Service Representative A locally owned and nationally recognized Printing, Signage, and ... Profits to Manufacturing, Real Estate, Contractors, and Construction. With the tools and ...

The Royal Group

Customer Service Representative

Shelbyville, IN · On-site

$15.25 - $20.75/hr

  • PTO

Customer Service Representative Indiana Box/TRG, an affiliate of Schwarz Partners, currently has ... Experience working in a manufacturing environment. * Computer data-entry experience. * Experience ...

The Royal Group

Customer Service Representative

Greenfield, IN · On-site

$15.50 - $21/hr

  • PTO

Customer Service Representative Indiana Box/TRG, an affiliate of Schwarz Partners, currently has ... Experience working in a manufacturing environment. * Computer data-entry experience. * Experience ...

kirbyrisk

Customer Service Representative

Indianapolis, IN

$15.25 - $20.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Customer Service Representative - Electrical Supply Indianapolis, IN Are you the person customers ... Founded in 1926, Kirby Risk is a trusted leader in electrical supply, manufacturing, and mechanical ...

Pregis

Customer Service Representative

Plymouth, IN · On-site

$14.50 - $19.75/hr

Customer Service Representative - Granite Falls - NC Reporting to the Regional Customer Service ... Manufacturing background preferred * SAP experience recommended * Excellent verbal, written ...

kirbyrisk

Customer Service Representative

Indianapolis, IN

$15.25 - $20.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Customer Service Representative - Electrical Supply Indianapolis, IN Are you the person customers ... Founded in 1926, Kirby Risk is a trusted leader in electrical supply, manufacturing, and mechanical ...

Ascendo

Plant Customer Service Representative

Gary, IN · On-site

$18 - $20/hr

We are seeking a detail-oriented and customer-focused Plant Customer Service Representative to manage the customer order process and support daily operations in a fast-paced manufacturing environment.

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All JobsCustomer Service Manufacturing JobsCustomer Service Manufacturing Jobs in Indiana

Customer Service Manufacturing information

See Indiana salary details

$9

$17

$25

How much do customer service manufacturing jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for customer service manufacturing in Indiana is $17.89, according to ZipRecruiter salary data. Most workers in this role earn between $14.62 and $19.90 per hour, depending on experience, location, and employer.

What is a customer service manufacturing?

A Customer Service Manufacturing job involves assisting customers with inquiries, orders, and issues related to manufactured products. This role requires strong communication skills to coordinate between customers, production teams, and supply chain departments. Responsibilities may include processing orders, providing product information, resolving complaints, and ensuring timely delivery. The goal is to maintain customer satisfaction while supporting efficient manufacturing operations.

What are the key skills and qualifications needed to thrive in customer service manufacturing?

To thrive as a Customer Service Manufacturing professional, you need a solid understanding of production processes, product specifications, and excellent problem-solving abilities, often supported by experience in a manufacturing environment. Familiarity with ERP systems, order tracking software, and quality assurance procedures is commonly expected. Strong communication, attention to detail, and patience help individuals excel when addressing customer concerns and collaborating with production teams. These qualities are critical for ensuring customer satisfaction, timely order fulfillment, and effective coordination between customers and manufacturing operations.

What are some typical challenges faced in a customer service manufacturing role?

One common challenge is balancing urgent customer requests with the realities of manufacturing production schedules and limitations. You may often need to coordinate between various departments—such as quality control, logistics, and production—to resolve issues like delays, product modifications, or inventory shortages. Effective communication and adaptability are essential when managing customer expectations and finding solutions to unexpected problems. Working in this role offers valuable experience in both customer relations and manufacturing operations, helping you develop skills that can lead to advancement in operations, production planning, or customer account management.

What are the most commonly searched types of Customer Service Manufacturing jobs in Indiana?

The most popular types of Customer Service Manufacturing jobs in Indiana are:

What are popular job titles related to Customer Service Manufacturing jobs in Indiana?

For Customer Service Manufacturing jobs in Indiana, the most frequently searched job titles are:

What job categories do people searching Customer Service Manufacturing jobs in Indiana look for?

The top searched job categories for Customer Service Manufacturing jobs in Indiana are:

Customer Service Manufacturing jobs near you
Infographic showing various Customer Service Manufacturing job openings in Indiana as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $37,204 per year, or $17.9 per hour.

Customer Service Representative

NCW

Plainfield, IN

$20/hr

Full-time

Medical, Dental, Vision, Retirement

Posted 13 days ago

Job description

Position Summary
We are seeking a friendly, professional, and detail-oriented Customer Service Representative to join our team in Plainfield, IN. In this role, you will serve as the first point of contact for customers by answering a high volume of inbound calls, responding to questions and requests, and ensuring every interaction is handled with professionalism and care. The ideal candidate has strong communication skills, excellent customer service abilities, and is comfortable working with computer systems in a fast-paced environment.
Key Responsibilities
  • Answer a high volume of incoming customer calls in a courteous and professional manner.
  • Assist customers with general questions, requests, and basic account inquiries.
  • Route calls to the appropriate department when additional assistance is needed.
  • Accurately enter and update customer information within internal computer systems.
  • Document customer interactions, messages, and follow-up requirements to ensure timely resolution.
  • Provide exceptional customer service while maintaining a positive and professional attitude.
Qualifications & Skills
  • Previous customer service experience preferred.
  • Prior experience handling high-volume phone calls is a plus.
  • Strong verbal and written communication skills.
  • Basic computer proficiency and accurate data entry skills.
  • Excellent organizational skills with strong attention to detail.
  • Ability to multitask and remain professional in a fast-paced environment.
Employment Type & Compensation
  • Full-Time | Temp-to-Hire
  • Compensation: $20.00 per hour
  • Application Period: This position will remain open until filled
Work Schedule
  • Monday – Friday | 8:45 AM – 4:00 PM
Benefits
  • Medical, Dental, and Vision Insurance
  • 401(k) Retirement Plan
  • Paid Holidays
  • Bereavement Leave
  • Personal Advancement
Employer Information
This position is being recruited by NCW on behalf of a client company. All hiring decisions will be made by the employer. NCW partners with organizations nationwide to connect top talent with opportunities across construction, manufacturing, warehousing & distribution, and engineering industries.
Equal Opportunity Employer
We are an Equal Opportunity Employer and are committed to creating an inclusive environment for all employees and applicants. All qualified applicants will receive consideration without regard to protected status in accordance with applicable laws.
NCW logo

About NCW

Sourced by ZipRecruiter

Founded in 2000 with a mission to do things differently, NCW is a team of staffing and professional recruitment specialists that deliver innovative solutions to hiring challenges. Here, our focus is on the people behind every role. We form long-standing partnerships with our clients and with the top talent in the market. We go beyond job requirements and resumes to learn the “whys” and the motivations of the companies and talent we serve. Committed to service excellence, our professional recruiters and temporary staffing specialists deliver an unmatched experience and unsurpassed results with every search. Matching the right person to the role requires an exceptional understanding of the market. The recruiters of NCW bring decades of staffing and recruiting expertise to the table. We understand the challenges employers face, and we know what talented people want from their next opportunities.

Industry

Recruiting and staffing services

Company size

51 - 200 Employees

Headquarters location

Indianapolis, IN, US

Year founded

2000

Social media

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