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Customer Service Manufacturing Jobs in Indiana (NOW HIRING)

Rhenus Group

Customer Service Representative

Plainfield, IN · On-site

$15.75 - $21.25/hr

What You Bring: * 2+ years of customer service, account coordination, or customer support experience within logistics, warehousing, distribution, manufacturing, or a related industry. * Bachelor ...

kirbyrisk

Customer Service Representative

Terre Haute, IN · On-site

$15.25 - $20.75/hr

Customer Service Representative - Electrical Supply Terre Haute, IN Are you someone who enjoys ... Founded in 1926, Kirby Risk is a leader in electrical supply, manufacturing, and mechanical ...

Bennington

Customer Service Associate

Elkhart, IN · On-site

$13.75 - $19/hr

JOB SUMMARY: Bennington is the market leading pontoon boat manufacturer and a wholly owned ... The Customer Service Associate will be responsible to provide customer service to the dealer ...

kirbyrisk

Customer Service Representative

Indianapolis, IN · On-site

$15.25 - $20.75/hr

Customer Service Representative - Electrical Supply Indianapolis, IN Are you the person customers ... Founded in 1926, Kirby Risk is a trusted leader in electrical supply, manufacturing, and mechanical ...

Pip INC

Customer Service Representative

Carmel, IN · On-site

$40K - $65K/yr

... Profits to Manufacturing, Real Estate, Contractors, and Construction. With the tools and ... Our Customer Service Representatives work closely with customers and our sales team, providing ...

Pregis

Customer Service Representative

Plymouth, IN · On-site

$14.50 - $19.75/hr

Customer Service Representative - Granite Falls - NC Reporting to the Regional Customer Service ... Manufacturing background preferred * SAP experience recommended * Excellent verbal, written ...

kirbyrisk

Customer Service Representative

Terre Haute, IN

$15.25 - $20.75/hr

Customer Service Representative - Electrical Supply Terre Haute, IN Are you someone who enjoys ... Founded in 1926, Kirby Risk is a leader in electrical supply, manufacturing, and mechanical ...

Solve IMG

Customer Service Representative

La Porte, IN · On-site

$14.75 - $20.25/hr

B&B Manufacturing, now part of Solve Industrial Motion Group strives to be the trusted source for ... Thee Customer Service Representative serves as the primary point of contact for customers ...

Solve IMG

Customer Service Representative

La Porte, IN · On-site

$14.75 - $20.25/hr

B&B Manufacturing, now part of Solve Industrial Motion Group strives to be the trusted source for ... Thee Customer Service Representative serves as the primary point of contact for customers ...

PIP

Customer Service Representative

Carmel, IN · On-site

$40K - $65K/yr

... Profits to Manufacturing, Real Estate, Contractors, and Construction. With the tools and ... Our Customer Service Representatives work closely with customers and our sales team, providing ...

kirbyrisk

Customer Service Representative

Indianapolis, IN · On-site

$15.25 - $20.75/hr

Customer Service Representative - Electrical Supply Indianapolis, IN Are you the person customers ... Founded in 1926, Kirby Risk is a trusted leader in electrical supply, manufacturing, and mechanical ...

Kirby Risk

Customer Service Representative

Terre Haute, IN · On-site

$15.25 - $20.75/hr

Customer Service Representative - Electrical Supply Terre Haute, IN Are you someone who enjoys ... Founded in 1926, Kirby Risk is a leader in electrical supply, manufacturing, and mechanical ...

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All JobsCustomer Service Manufacturing JobsCustomer Service Manufacturing Jobs in Indiana

Customer Service Manufacturing information

See Indiana salary details

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How much do customer service manufacturing jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for customer service manufacturing in Indiana is $17.89, according to ZipRecruiter salary data. Most workers in this role earn between $14.62 and $19.90 per hour, depending on experience, location, and employer.

What is a customer service manufacturing?

A Customer Service Manufacturing job involves assisting customers with inquiries, orders, and issues related to manufactured products. This role requires strong communication skills to coordinate between customers, production teams, and supply chain departments. Responsibilities may include processing orders, providing product information, resolving complaints, and ensuring timely delivery. The goal is to maintain customer satisfaction while supporting efficient manufacturing operations.

What are the key skills and qualifications needed to thrive in customer service manufacturing?

To thrive as a Customer Service Manufacturing professional, you need a solid understanding of production processes, product specifications, and excellent problem-solving abilities, often supported by experience in a manufacturing environment. Familiarity with ERP systems, order tracking software, and quality assurance procedures is commonly expected. Strong communication, attention to detail, and patience help individuals excel when addressing customer concerns and collaborating with production teams. These qualities are critical for ensuring customer satisfaction, timely order fulfillment, and effective coordination between customers and manufacturing operations.

What are some typical challenges faced in a customer service manufacturing role?

One common challenge is balancing urgent customer requests with the realities of manufacturing production schedules and limitations. You may often need to coordinate between various departments—such as quality control, logistics, and production—to resolve issues like delays, product modifications, or inventory shortages. Effective communication and adaptability are essential when managing customer expectations and finding solutions to unexpected problems. Working in this role offers valuable experience in both customer relations and manufacturing operations, helping you develop skills that can lead to advancement in operations, production planning, or customer account management.

What are 5 careers in customer service manufacturing?

Five careers in customer service manufacturing include Customer Service Representative, Technical Support Specialist, Quality Assurance Coordinator, Manufacturing Support Associate, and Service Technician. These roles often require strong communication skills, problem-solving abilities, and familiarity with manufacturing processes and tools. They focus on assisting customers, resolving product issues, and ensuring customer satisfaction within manufacturing environments.

What jobs can you do in customer service manufacturing?

In customer service manufacturing, common roles include customer service representatives who handle client inquiries, order processing specialists, technical support agents, and quality assurance coordinators. These jobs often require good communication skills, familiarity with manufacturing processes, and the ability to use customer management software. Opportunities may also include supervisory or training positions as experience grows.

What are the most commonly searched types of Customer Service Manufacturing jobs in Indiana?

The most popular types of Customer Service Manufacturing jobs in Indiana are:

What are popular job titles related to Customer Service Manufacturing jobs in Indiana?

For Customer Service Manufacturing jobs in Indiana, the most frequently searched job titles are:

What job categories do people searching Customer Service Manufacturing jobs in Indiana look for?

The top searched job categories for Customer Service Manufacturing jobs in Indiana are:

Customer Service Manufacturing jobs near you
Infographic showing various Customer Service Manufacturing job openings in Indiana as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $37,204 per year, or $17.9 per hour.

Customer Service Representative

Rhenus Group

Plainfield, IN • On-site

$15.75 - $21.25/hr

Full-time

Re-posted 2 days ago

Job description

What You Can Expect:
  • Serve as the primary point of contact for assigned customer accounts, providing timely, professional, and solutions-focused support.
  • Respond to customer inquiries promptly, communicate shipment or operational updates, and proactively manage customer expectations.
  • Coordinate closely with warehouse operations to resolve service issues, investigate discrepancies, and ensure customer requirements are met.
  • Take ownership of customer concerns through resolution, escalating issues to management when appropriate.
  • Track customer requests, value-added services, and operational activities while maintaining accurate documentation and shared records.
  • Coordinate weekly billing activities with the Finance team to ensure timely invoices, resolve billing discrepancies, and support the weekly billing cycle.
  • Assist with customer claims by gathering documentation, maintaining claim records, and supporting investigations alongside the operations team.
  • Prepare and maintain customer reports, KPI trackers, meeting minutes, contracts, and operational documentation using Microsoft Excel and shared file systems.
  • Participate in regular customer meetings and internal operational reviews, providing updates and supporting continuous improvement initiatives.
  • Maintain accurate customer information within warehouse management systems and internal databases.
  • Collaborate with cross-functional teams to ensure service expectations, contractual commitments, and customer deliverables are consistently achieved.
  • Promote a safe, organized, and customer-focused work environment while demonstrating Rhenus values in daily interactions.
  • Perform other duties and special projects as assigned.

What You Bring:
  • 2+ years of customer service, account coordination, or customer support experience within logistics, warehousing, distribution, manufacturing, or a related industry.
  • Bachelor's degree in Business, Supply Chain Management, or a related field is preferred, or an equivalent combination of education and relevant experience.
  • Experience supporting customers in a contract logistics or warehouse environment is considered a strong asset.
  • Excellent verbal and written communication skills with a strong customer service mindset.
  • Proficiency with Microsoft Office, particularly Excel and Outlook; experience preparing reports, maintaining spreadsheets, and managing customer documentation.
  • Experience using Warehouse Management Systems (WMS); Blue Yonder experience is considered a strong asset.
  • Strong organizational, multitasking, and time management skills, with the ability to prioritize competing demands.
  • Exceptional attention to detail with strong analytical and problem-solving abilities.
  • Ability to build positive working relationships with customers, warehouse operations, and internal stakeholders.
  • Professional, dependable, and accountable with the ability to thrive in a fast-paced environment.
  • Bilingual English/Spanish or English/German is considered a strong asset.
  • Ability to work on-site five days per week at our Plainfield, Indiana facility.

Apply