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Commission Customer Service Manufacturing Jobs (NOW HIRING)

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Bilingual Customer Service - Manufacturing GENERAL SUMMARY OF POSITION: The Customer Service Representative is responsible for delivering exceptional service to all customers, both internal and ...

Be Seen First

Bilingual Customer Service - Manufacturing GENERAL SUMMARY OF POSITION: The Customer Service Representative is responsible for delivering exceptional service to all customers, both internal and ...

Hourly wage and commission Customer Service Benefits: * Dental, Medical, & Vision Insurance * Short & Long Term Disability Insurance * Accidental, Critical Illness, & Hospital Indemnity Insurance

Hourly wage and commission Customer Service Benefits: * Dental, Medical, & Vision Insurance * Short & Long Term Disability Insurance * Accidental, Critical Illness, & Hospital Indemnity Insurance

Hourly wage and commission Customer Service Benefits: * Dental, Medical, & Vision Insurance * Short & Long Term Disability Insurance * Accidental, Critical Illness, & Hospital Indemnity Insurance

Hourly wage and commission CUSTOMER SERVICE BENEFITS * Dental, Medical, & Vision Insurance * Short & Long Term Disability Insurance * Accidental, Critical Illness, & Hospital Indemnity Insurance

Hourly wage and commission CUSTOMER SERVICE BENEFITS * Dental, Medical, & Vision Insurance * Short & Long Term Disability Insurance * Accidental, Critical Illness, & Hospital Indemnity Insurance

Manufacturing Engineer

Fort Wayne, IN

$72K - $92K/yr

Collaborate with cross-functional teams (customer service, manufacturing, quality, scheduling, purchasing) to develop and coordinate new product introductions and sustain existing products. * Act as ...

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Commission Customer Service Manufacturing information

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How much do commission customer service manufacturing jobs pay per hour?

As of Sep 1, 2026, the average hourly pay for commission customer service manufacturing in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is the difference between Commission Customer Service Manufacturing vs Commission Sales Representative?

AspectCommission Customer Service ManufacturingCommission Sales Representative
Primary RoleHandling customer inquiries, support, and service in a manufacturing settingGenerating sales, building client relationships, and closing deals
Required SkillsCustomer service, product knowledge, communication skillsSales techniques, negotiation, product expertise
Work EnvironmentManufacturing facilities, customer support centersOffices, client sites, trade shows
CertificationsCustomer service certifications, industry-specific trainingSales certifications, industry knowledge

While both roles involve commission-based pay and industry-specific knowledge, Commission Customer Service Manufacturing focuses on supporting customers and resolving issues in a manufacturing environment. In contrast, Commission Sales Representatives primarily focus on selling products and expanding client bases. Understanding these differences helps job seekers identify the right career path based on their skills and interests.

Does a commission customer service manufacturing representative get paid by commission?

Commission customer service manufacturing representatives may earn a combination of base salary and commissions based on sales performance. Compensation structures vary by employer, with some roles offering commission-based pay to incentivize sales, while others rely solely on a fixed salary. It is important to review specific job postings for details on pay structure and commission eligibility.

What is customer service in manufacturing?

Customer service in manufacturing involves supporting clients by addressing inquiries, resolving issues, and ensuring product satisfaction throughout the sales and post-sales process. It requires communication skills, product knowledge, and often the use of customer relationship management (CRM) tools to maintain positive relationships and improve overall customer experience.

What cities are hiring for Commission Customer Service Manufacturing jobs?

Cities with the most Commission Customer Service Manufacturing job openings:

What are the most commonly searched types of Customer Service Manufacturing jobs?

The most popular types of Customer Service Manufacturing jobs are:

What states have the most Commission Customer Service Manufacturing jobs?

States with the most job openings for Commission Customer Service Manufacturing jobs include:

Customer Service - Manufacturing

Hood Container Corporation

York, PA • On-site

$15.75 - $21.50/hr

Other

This job post has expired today. Applications are no longer accepted.


Hood Container rating

6.5

Company rating: 6.5 out of 10

Based on 28 frontline employees who took The Breakroom Quiz

95th of 122 rated packaging manufacturers


Job description

About the Role:
The Customer Service role within the manufacturing sector is pivotal in ensuring seamless communication between the company and its clients, facilitating the delivery of high-quality products and services. This position focuses on managing customer inquiries, resolving issues efficiently, and providing accurate information regarding product specifications, order status, and delivery timelines. The role requires collaboration with production, logistics, and sales teams to coordinate order fulfillment and address any challenges that may arise during the manufacturing process. By maintaining strong customer relationships and ensuring satisfaction, the role directly contributes to customer retention and the company's reputation for reliability. Ultimately, this position drives operational excellence by balancing customer needs with manufacturing capabilities to support business growth and success.
Minimum Qualifications:
  • High school diploma or equivalent required; associate degree or higher preferred.
  • Minimum of 4 years experience in customer service, preferably within a manufacturing or industrial environment.
  • Basic computer skills, including experience with CRM software and Microsoft Office applications.
  • Strong verbal and written communication skills.
  • Ability to multitask and manage time effectively in a fast-paced environment.
Preferred Qualifications:
  • Bachelor's degree in Business Administration, Communications, or related field.
  • Experience with manufacturing processes and terminology.
  • Familiarity with ERP systems such as Amtech.
  • Knowledge of manufacturing processes and terminology.
  • Certification or training in customer service.
  • Business analysis experience.
Responsibilities:
  • Respond promptly and professionally to customer inquiries via phone, email, and other communication channels.
  • Coordinate with production and logistics teams to track order status and ensure timely delivery of products.
  • Resolve customer complaints and issues by identifying root causes and implementing effective solutions.
  • Maintain accurate records of customer interactions, orders, and feedback in the company's CRM system.
  • Collaborate with sales and management teams to communicate customer requirements and feedback.
  • Identify and escalate complex issues to the appropriate teams while following up to ensure resolution.
  • Provide feedback to management regarding recurring customer concerns and potential product improvements.
  • Maintain up-to-date knowledge of company products, services, and policies to provide accurate information.
  • Support the implementation of customer service policies and procedures to enhance service quality.

Skills:
The required skills enable the candidate to communicate clearly and empathetically with customers, ensuring their needs are understood and addressed promptly. Proficiency in CRM and office software supports efficient management of customer data and order tracking, which is essential for coordinating with internal teams. Strong problem-solving skills are applied daily to resolve issues that may impact customer satisfaction or delivery timelines. Preferred skills such as ERP system knowledge and manufacturing process understanding enhance the ability to navigate complex order fulfillment scenarios and provide more informed support. Additionally, bilingual communication skills expand the candidate's capacity to serve a diverse customer base effectively, fostering inclusivity and broader market reach.
Our goal is to be a diverse workforce that is representative, at all levels, of the citizens and customers we serve. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills.
Hood Container Corporation is a family-owned, Mill to Market company, specializing in containerboard and kraft paper, corrugated boxes, high graphic displays, and contract packaging. Our commitment to customer happiness, employee well-being, environmental stewardship, and operational excellence drive our business. Over the last decade, Hood Container Corporation has grown to become one of the top ten Paper and Packaging Companies in the United States. To learn more about Hood Container Corporation visit www.hoodcontainer.com or check us out on social media!

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