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Commission Customer Service Manufacturing Jobs (NOW HIRING)

Fairway Lawns

Customer Service Representative

Miami, FL · On-site

$17 - $19/hr

NOW HIRING CUSTOMER SERVICE REPRESENTATIVE(S) FOR AN IMMEDIATE FULL-TIME JOB OPPORTUNITY! STARTING ... Sales Commissions & Customer Retention Bonus * Full Benefits - Health, dental, vision & more * Paid ...

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Customer Service Specialist - Manufacturing

Fort Lauderdale, FL · On-site

$27 - $28/hr

... Manufacturer or automotive components. They are located near the greater Fort Lauderdale FL area and seeking to add to their team a Customer Service Specialist with an aptitude for mechanical ...

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Commission Customer Service Manufacturing information

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How much do commission customer service manufacturing jobs pay per hour?

As of Jun 12, 2026, the average hourly pay for commission customer service manufacturing in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is the difference between Commission Customer Service Manufacturing vs Commission Sales Representative?

AspectCommission Customer Service ManufacturingCommission Sales Representative
Primary RoleHandling customer inquiries, support, and service in a manufacturing settingGenerating sales, building client relationships, and closing deals
Required SkillsCustomer service, product knowledge, communication skillsSales techniques, negotiation, product expertise
Work EnvironmentManufacturing facilities, customer support centersOffices, client sites, trade shows
CertificationsCustomer service certifications, industry-specific trainingSales certifications, industry knowledge

While both roles involve commission-based pay and industry-specific knowledge, Commission Customer Service Manufacturing focuses on supporting customers and resolving issues in a manufacturing environment. In contrast, Commission Sales Representatives primarily focus on selling products and expanding client bases. Understanding these differences helps job seekers identify the right career path based on their skills and interests.

What is the highest paying customer service job?

In manufacturing, customer service roles such as Customer Service Manager or Technical Support Manager tend to be among the highest paying, often earning salaries above $60,000 annually. These positions typically require strong communication skills, industry knowledge, and leadership experience. Higher salaries are also associated with roles that involve technical expertise or supervisory responsibilities.

Do customer service agents get commission?

Commission customer service manufacturing roles typically do not include commission as part of their compensation, as these positions focus on providing support and resolving customer issues. Instead, they usually receive a fixed salary or hourly wage, with some roles offering performance bonuses based on customer satisfaction metrics. Commission is more common in sales-focused roles rather than customer service positions.

What is the highest paying job in manufacturing?

In manufacturing, senior engineering roles such as Manufacturing Engineering Manager or Plant Manager tend to be among the highest paying positions, often earning six-figure salaries. These roles typically require extensive experience, leadership skills, and knowledge of production processes and safety standards.

What is the 10/5/3 rule in customer service?

The 10/5/3 rule in customer service, relevant to commission customer service manufacturing roles, is a guideline for response times: respond within 10 seconds, acknowledge within 5 minutes, and resolve or follow up within 3 hours. This helps ensure timely communication and customer satisfaction in fast-paced manufacturing environments. Adhering to these timeframes can improve service quality and efficiency.
What cities are hiring for Commission Customer Service Manufacturing jobs? Cities with the most Commission Customer Service Manufacturing job openings:
What are the most commonly searched types of Customer Service Manufacturing jobs? The most popular types of Customer Service Manufacturing jobs are:
What states have the most Commission Customer Service Manufacturing jobs? States with the most job openings for Commission Customer Service Manufacturing jobs include:
Commission Customer Service Manufacturing jobs near you
Customer Service Representative (Manufacturing)

Customer Service Representative (Manufacturing)

Surge LLC

Decatur, AL • On-site

$15 - $20.50/hr

Other

This job post has expired 2 days ago. Applications are no longer accepted.

Job description

Customer Service Representative

We are seeking a highly organized and customer-focused Customer Service Representative to join our manufacturing team. This position serves as the primary point of contact for customers, ensuring a high level of service by managing orders, coordinating with internal departments, resolving issues, and supporting production and logistics activities.

The ideal candidate will have strong communication skills, excellent organizational abilities, experience working in a fast-paced office or manufacturing environment and possess the ability to read and interpret CAD drawings and understand Bills of Materials (BOMs) to support quoting.

Key Responsibilities
  • Process customer orders for parts, machines, and service work
  • Manage new customer onboarding, including credit applications, approvals, tax status, and shipping information
  • Communicate order updates, lead times, and delivery schedules with customers
  • Coordinate with production, engineering, shipping, and sales departments to ensure timely order completion
  • Provide pricing information for service trips and customer requests
  • Prepare and distribute sales orders and required documentation internally
  • Assist with quoting by distributing drawings and supporting internal departments
  • Read and interpret CAD drawings, engineering prints, and technical documentation to support customer requests and quotations.
  • Utilize Bills of Materials (BOMs) to verify assemblies, part configurations, and product specifications.
  • Follow up on service work documentation and submit completed paperwork for invoicing
  • Communicate daily with shipping and receiving regarding outgoing orders
  • Help expedite priority orders and resolve customer concerns in a professional manner
  • Support customer accounts and maintain strong customer relationships
Qualifications
  • 2+ years customer service experience, preferably in a manufacturing or industrial environment
  • Experience with ERP systems, and proficient in MS Office (Excel, Word, Outlook)
  • Strong communication and problem solving skills
  • Detail oriented with strong organizational skills
  • Ability to manage multiple priorities
  • Clear understanding of manufacturing processes, lead time, and supply chain concepts, BOM's and drawings
Why Join Us?
  • Stable, growing manufacturing company
  • Team-oriented work environment
  • Opportunity to work cross-functionally with multiple departments
  • Competitive pay and benefits
  • Long-term career opportunity

EQUAL OPPORTUNITY EMPLOYER: Surge is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, national origin, veteran status, genetic information, or any other status protected by law. Surge is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities.

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