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Customer Service Manufacturing Jobs in Virginia (NOW HIRING)

Ttmtech

Customer Service

Sterling, VA

$15.75 - $21.50/hr

TTM stands for time-to-market, representing how TTM's time-critical, one-stop design, engineering and manufacturing services enable customers to reduce the time required to develop new products and ...

TTM Technologies

Customer Service

Sterling, VA · On-site

$15.75 - $21.50/hr

TTM stands for time-to-market, representing how TTM's time-critical, one-stop design, engineering and manufacturing services enable customers to reduce the time required to develop new products and ...

Michaels Stores

Customer Service

Midlothian, VA

$14.50 - $19/hr

Store - RICHMOND-MIDLOTHIAN, VA Deliver friendly customer service, help customers shop our store ... The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing ...

Michaels Stores, Inc.

Customer Service

Midlothian, VA · On-site

$14.50 - $19/hr

Store - RICHMOND-MIDLOTHIAN, VA Deliver friendly customer service, help customers shop our store ... The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing ...

N-C

Customer Service Representative

Virginia Beach, VA · On-site

$14.25 - $19.25/hr

Busch Vacuum Solutions is a leading manufacturer of vacuum pumps, compressors, and blowers for use ... The Customer Service Representative serves as a primary point of contact for customers and internal ...

QGR Jiffy Lube

Customer Service Advisor

Oakton, VA · On-site

As an Automotive Customer Service Advisor you will be the lead point of contact for our customers ... manufacturer reccomendations * Thorough technicians that deliver quality inspection reports

Wieland

Customer Service Representative

Verona, VA

$66K - $80K/yr

Wieland is a global leader in copper and copper alloy manufacturing, processing, and distribution ... The Customer Service Representative will serve as the primary commercial and operational interface ...

Wieland

Customer Service Representative

Verona, VA · On-site

$66K - $80K/yr

Wieland is a global leader in copper and copper alloy manufacturing, processing, and distribution ... The Customer Service Representative will serve as the primary commercial and operational interface ...

QGR Jiffy Lube

Customer Service Advisor

Oakton, VA · On-site

As an Automotive Customer Service Advisor you will be the lead point of contact for our customers ... manufacturer recommendations * Thorough technicians that deliver quality inspection reports

Wieland

Customer Service Representative

Verona, VA

$66K - $80K/yr

Wieland is a global leader in copper and copper alloy manufacturing, processing, and distribution ... The Customer Service Representative will serve as the primary commercial and operational interface ...

QGR Jiffy Lube

Customer Service Advisor

Fairfax, VA · On-site

As an Automotive Customer Service Advisor you will be the lead point of contact for our customers ... manufacturer reccomendations * Thorough technicians that deliver quality inspection reports

QGR Jiffy Lube

Customer Service Advisor

Chantilly, VA · On-site

As an Automotive Customer Service Advisor you will be the lead point of contact for our customers ... manufacturer reccomendations * Thorough technicians that deliver quality inspection reports

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Customer Service Manufacturing information

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How much do customer service manufacturing jobs pay per hour?

As of Jul 27, 2026, the average hourly pay for customer service manufacturing in Virginia is $18.64, according to ZipRecruiter salary data. Most workers in this role earn between $15.24 and $20.72 per hour, depending on experience, location, and employer.

What is a Customer Service Manufacturing job?

A Customer Service Manufacturing job involves assisting customers with inquiries, orders, and issues related to manufactured products. This role requires strong communication skills to coordinate between customers, production teams, and supply chain departments. Responsibilities may include processing orders, providing product information, resolving complaints, and ensuring timely delivery. The goal is to maintain customer satisfaction while supporting efficient manufacturing operations.

What are the key skills and qualifications needed to thrive in the Customer Service Manufacturing position, and why are they important?

To thrive as a Customer Service Manufacturing professional, you need a solid understanding of production processes, product specifications, and excellent problem-solving abilities, often supported by experience in a manufacturing environment. Familiarity with ERP systems, order tracking software, and quality assurance procedures is commonly expected. Strong communication, attention to detail, and patience help individuals excel when addressing customer concerns and collaborating with production teams. These qualities are critical for ensuring customer satisfaction, timely order fulfillment, and effective coordination between customers and manufacturing operations.

What is the highest paying customer service job?

In customer service manufacturing roles, supervisory or managerial positions such as Customer Service Manager or Customer Service Director tend to have the highest salaries, often exceeding $70,000 annually. These roles typically require leadership skills, industry experience, and sometimes specialized certifications, and they involve overseeing teams and improving customer satisfaction strategies.

What jobs pay 4000 a week without a degree?

In manufacturing customer service roles, earning $4,000 a week is uncommon without specialized skills or experience. High-paying positions may be available in management, technical support, or supervisory roles that require industry knowledge, certifications, or extensive experience rather than formal degrees. Typically, such earnings are associated with roles that involve overtime, bonuses, or commission structures.

What is customer service in manufacturing?

Customer service in manufacturing involves supporting clients by addressing product inquiries, resolving issues, and ensuring satisfaction throughout the sales and post-sales process. Customer service representatives in this field often communicate with clients via phone, email, or in person and may use tools like CRM software to track interactions and improve service quality.

How can I make 2000 a week working from home?

Customer Service Manufacturing roles can pay varying wages, but earning $2000 a week typically requires full-time work, often 40 or more hours, with some positions offering overtime or bonuses. Developing strong communication skills, familiarity with CRM tools, and experience in manufacturing support can help increase earning potential, especially in remote or call center environments.

What are some typical challenges faced in a Customer Service Manufacturing role?

One common challenge is balancing urgent customer requests with the realities of manufacturing production schedules and limitations. You may often need to coordinate between various departments—such as quality control, logistics, and production—to resolve issues like delays, product modifications, or inventory shortages. Effective communication and adaptability are essential when managing customer expectations and finding solutions to unexpected problems. Working in this role offers valuable experience in both customer relations and manufacturing operations, helping you develop skills that can lead to advancement in operations, production planning, or customer account management.

What are the most commonly searched types of Customer Service Manufacturing jobs in Virginia? The most popular types of Customer Service Manufacturing jobs in Virginia are:
What are popular job titles related to Customer Service Manufacturing jobs in Virginia? For Customer Service Manufacturing jobs in Virginia, the most frequently searched job titles are:
What job categories do people searching Customer Service Manufacturing jobs in Virginia look for? The top searched job categories for Customer Service Manufacturing jobs in Virginia are:
Customer Service Manufacturing jobs near you
Infographic showing various Customer Service Manufacturing job openings in Virginia as of July 2026, with employment types broken down into 78% Full Time, 19% Part Time, and 3% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $38,762 per year, or $18.6 per hour.
Customer Service Coordinator

Customer Service Coordinator

Stefanini Group

Harrisonburg, VA • On-site

$16.75 - $22/hr

Contractor

Posted 5 days ago

Job description

 

Stefanini Group is hiring!

Stefanini is looking for a Customer Service Coordinator in Harrisonburg, VA 22801

For quick Apply, please reach out to Avneesh Katiyar, call 248 582 6528/ email: avneesh.katiyar@stefanini.com

Job Title: Customer Service Coordinator

Location: 2031 Deyerle Ave Harrisonburg, VA 22801

Schedule: Monday - Friday

Hours Per Week: 40.00

Hours Per Day: 8.00

Days Per Week: 5.00

 

Job Summary

  • Client is currently in search of Customer Service Coordinator to join our Kawneer team based in Harrisonburg, VA. This is a temporary position requiring a 12-month commitment, with the potential for hire upon successful completion. 
  • At Client, we take pride in our work and our innovative products and technologies that advance sustainable solutions for a better world. We strive to create a safe, inclusive, and collaborative workplace with competitive benefits, development opportunities and a culture that values and rewards employees on all levels of the organization.

Job Summary:

  • Kawneer, a global leader in architectural aluminum systems and products, is looking for a Customer Service Coordinator to join our energetic and innovative team! As a Customer Service Coordinator (CSC), you'll be at the heart of our operations, handling order processing, coordinating with various departments to resolve issues, and contribute to our reputation for excellence.  Under the general direction of the CSC Supervisor, your primary responsibility will be to review, and enter, customer purchase orders by using proprietary software. Your role is key in building and maintaining strong relationships with our customers.

In this role, you will:

  • Order Processing and Order Management.
  • Review customer orders and purchases.
  • Coordinate order status - placing an order in Estimating, Order Entry, and Takeoff statuses.
  • Send orders to manufacturing based on standard practices.
  • Work with our ordering system and release orders to manufacturing.
  • Adjusting prices based on established guidelines.
  • Interact with customers and Sales Representatives.
  • Work with customers on processing, scheduling, order changes, product issues, and customer claims.
  • Utilize, or develop, knowledge of product and price book.
  • Interact and coordinate with internal resources on projects.

Essential Skills:

  • Competent computer capabilities include data entry skills and adeptness in Microsoft Office (Excel, Access, Outlook).
  • Customer service skills including prompt response time and documentation.
  • Excellent time management and organization with attention to detail.
  • Ability to work in a team environment in a professional office setting.
  • Exceptional communication skills (verbal and written) including ability to follow written and verbal instructions.
  • Self-starter that can multi-task, and excel, in a fast-paced environment with deadlines.
  • Construction or architectural industry experience a plus.

 

Also note:

  • 0% travel requirement.

 

Education:     

You have: (required)

  • High School diploma or equivalent (G.E.D.) from an accredited institution.
  • Minimum of 2 years' work experience in a customer service role.

 

Exceptional Candidates also have: (preferred)

  • Associates degree from an accredited institution.
  • Commercial or residential construction industry experience.

Work Setting & Location:

  • This position will operate in person in a professional office environment in Harrisonburg, VA.

Stefanini takes pride in hiring top talent and developing relationships with our future employees. Our talent acquisition teams will never make an offer of employment without having a phone conversation with you. Those face to face conversations will involve a description of the job for which you have applied. We also speak with you about the process including interviews and job offers.

 

About Stefanini Group

The Stefanini Group is a global provider of offshore, onshore and near shore outsourcing, IT digital consulting, systems integration, application, and strategic staffing services to Fortune 1000 enterprises around the world. Our presence is in countries like the Americas, Europe, Africa, and Asia, and more than 400 clients across a broad spectrum of markets, including financial services, manufacturing, telecommunications, chemical services, technology, public sector, and utilities. Stefanini is a CMM level 5, IT consulting company with a global presence. We are CMM Level 5 company.
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Education:Employment Type: CONTRACTOR

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