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Customer Service Manufacturing Jobs in Virginia (NOW HIRING)

NESCO Inc

Customer Service Representative(Manufacturing)

Ashburn, VA · On-site

$16.25 - $22.25/hr

  • Medical

  • Dental

  • Vision

  • Retirement

Manufacturing or industrial customer service experience. Nesco Resource offers a comprehensive benefits package for our associates, which includes a MEC (Minimum Essential Coverage) plan that ...

New

TTM Technologies

Customer Service

Sterling, VA · On-site

$15.75 - $21.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

TTM stands for time-to-market, representing how TTM's time-critical, one-stop design, engineering and manufacturing services enable customers to reduce the time required to develop new products and ...

Ultimate LLC

Customer Service Representative

Hampton, VA · On-site

$18.75/hr

Customer Service Representative (Depot Repair Support) Location: Hampton, VA 23669 Pay: $18.75/hr ... Person. * Experience in manufacturing, repair services, or technical environments is a plus.

New

Spectra Gutter Systems

Customer Service Specialist

Richmond, VA · On-site

$23 - $24/hr

  • Medical

  • Dental

  • Vision

  • PTO

Position Summary The Customer Service Specialist is responsible for delivering exceptional customer ... For more than 45 years, Spectra Gutter Systems has been a trusted leader in the manufacturing and ...

N-C

Customer Service Representative

Virginia Beach, VA · On-site

$22 - $24/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Busch Vacuum Solutions is a leading manufacturer of vacuum pumps, compressors, and blowers for use ... The Customer Service Representative serves as a primary point of contact for customers and internal ...

NC, Inc.

Customer Service Representative

Virginia Beach, VA · On-site

$22 - $24/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Busch Vacuum Solutions is a leading manufacturer of vacuum pumps, compressors, and blowers for use ... The Customer Service Representative serves as a primary point of contact for customers and internal ...

Wieland Group

Customer Service Representative

Verona, VA · On-site

$66K - $80K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Customer Service Representative Job Location US-VA-Verona ID 2026-4089 # of Openings 1 Posted Date ... Wieland is a global leader in copper and copper alloy manufacturing, processing, and distribution.

Wieland

Customer Service Representative

Verona, VA · On-site

$66K - $80K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Wieland is a global leader in copper and copper alloy manufacturing, processing, and distribution ... The Customer Service Representative will serve as the primary commercial and operational interface ...

Wieland

Customer Service Representative

Verona, VA · On-site

$66K - $80K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Wieland is a global leader in copper and copper alloy manufacturing, processing, and distribution ... The Customer Service Representative will serve as the primary commercial and operational interface ...

Wieland

Customer Service Representative

Verona, VA · On-site

$66K - $80K/yr

Wieland is a global leader in copper and copper alloy manufacturing, processing, and distribution ... The Customer Service Representative will serve as the primary commercial and operational interface ...

Wieland

Customer Service Representative

Verona, VA · On-site

$66K - $80K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Wieland is a global leader in copper and copper alloy manufacturing, processing, and distribution ... The Customer Service Representative will serve as the primary commercial and operational interface ...

QGR Jiffy Lube

Customer Service Advisor

Centreville, VA · On-site

  • Medical

  • Retirement

  • PTO

As an Automotive Customer Service Advisor you will be the lead point of contact for our customers ... manufacturer reccomendations * Thorough technicians that deliver quality inspection reports

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Customer Service Manufacturing information

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How much do customer service manufacturing jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for customer service manufacturing in Virginia is $18.64, according to ZipRecruiter salary data. Most workers in this role earn between $15.24 and $20.72 per hour, depending on experience, location, and employer.

What is a customer service manufacturing?

A Customer Service Manufacturing job involves assisting customers with inquiries, orders, and issues related to manufactured products. This role requires strong communication skills to coordinate between customers, production teams, and supply chain departments. Responsibilities may include processing orders, providing product information, resolving complaints, and ensuring timely delivery. The goal is to maintain customer satisfaction while supporting efficient manufacturing operations.

What are the key skills and qualifications needed to thrive in customer service manufacturing?

To thrive as a Customer Service Manufacturing professional, you need a solid understanding of production processes, product specifications, and excellent problem-solving abilities, often supported by experience in a manufacturing environment. Familiarity with ERP systems, order tracking software, and quality assurance procedures is commonly expected. Strong communication, attention to detail, and patience help individuals excel when addressing customer concerns and collaborating with production teams. These qualities are critical for ensuring customer satisfaction, timely order fulfillment, and effective coordination between customers and manufacturing operations.

What are some typical challenges faced in a customer service manufacturing role?

One common challenge is balancing urgent customer requests with the realities of manufacturing production schedules and limitations. You may often need to coordinate between various departments—such as quality control, logistics, and production—to resolve issues like delays, product modifications, or inventory shortages. Effective communication and adaptability are essential when managing customer expectations and finding solutions to unexpected problems. Working in this role offers valuable experience in both customer relations and manufacturing operations, helping you develop skills that can lead to advancement in operations, production planning, or customer account management.

What are the most commonly searched types of Customer Service Manufacturing jobs in Virginia?

The most popular types of Customer Service Manufacturing jobs in Virginia are:

What are popular job titles related to Customer Service Manufacturing jobs in Virginia?

For Customer Service Manufacturing jobs in Virginia, the most frequently searched job titles are:

What job categories do people searching Customer Service Manufacturing jobs in Virginia look for?

The top searched job categories for Customer Service Manufacturing jobs in Virginia are:

Customer Service Manufacturing jobs near you
Infographic showing various Customer Service Manufacturing job openings in Virginia as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 17% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $38,762 per year, or $18.6 per hour.

Customer Service Representative(Manufacturing)

NESCO Inc

Ashburn, VA • On-site

$16.25 - $22.25/hr

Other

Medical, Dental, Vision, Retirement

Posted 2 days ago

New

Job description

Customer Service Representative

We are seeking a detail-oriented Customer Service Representative to support customers, Regional Managers, and internal sales teams by managing customer orders, quotes, account activities, and sales support functions. This role is responsible for providing exceptional customer service while helping drive sales growth through effective territory management and account support.

The ideal candidate has strong communication skills, previous customer service or sales experience, and thrives in a fast-paced environment.

Key Responsibilities Customer Service & Sales Support
  • Enter, review, and process customer orders accurately.
  • Respond to customer phone calls and email inquiries.
  • Prepare and manage customer quotes.
  • Update and process Return Material Authorizations (RMAs).
  • Follow up on sales quotes and customer requests.
  • Run reports as assigned.
  • Resolve customer issues in a timely and professional manner.
Account Management
  • Support a designated Regional Manager in managing customer accounts and territories.
  • Build and maintain strong customer relationships to support sales growth and revenue.
  • Meet regularly with the Regional Manager to prioritize workflow, activities, and customer needs.
  • Perform customer needs assessments and recommend appropriate products or solutions.
Data & Administrative Support
  • Maintain accurate customer, account, and opportunity information in company databases.
  • Ensure all customer records and sales information remain current and accurate.
  • Support reporting and administrative functions related to sales activities.
Quality & Team Support
  • Support quality management systems and continuous improvement initiatives.
  • Understand the competitive landscape and effectively communicate company value propositions.
  • Assist with training new employees as assigned.
  • Contribute to a positive, collaborative, and productive team environment.
  • Perform additional duties as assigned.
Required Qualifications
  • 1–3 years of relevant work experience.
  • Minimum of 1 year of sales experience preferred.
  • Previous customer service experience preferred.
  • Strong written and verbal communication skills.
  • Excellent customer service and relationship-building skills.
  • Strong organizational, analytical, and interpersonal skills.
  • High attention to detail.
  • Ability to multitask and work effectively in a fast-paced environment.
Preferred Qualifications
  • Technical customer service experience.
  • Experience supporting inside sales or account management teams.
  • Experience processing customer orders, quotes, and RMAs.
  • Manufacturing or industrial customer service experience.

Nesco Resource offers a comprehensive benefits package for our associates, which includes a MEC (Minimum Essential Coverage) plan that encompasses Medical, Vision, Dental, 401K, and EAP (Employee Assistance Program) services.

Nesco Resource provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

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