1

Customer Service Manufacturing Jobs in Virginia (NOW HIRING)

As an Automotive Customer Service Advisor you will be the lead point of contact for our customers ... manufacturer reccomendations * Thorough technicians that deliver quality inspection reports

As an Automotive Customer Service Advisor you will be the lead point of contact for our customers ... manufacturer reccomendations * Thorough technicians that deliver quality inspection reports

As an Automotive Customer Service Advisor you will be the lead point of contact for our customers ... manufacturer reccomendations * Thorough technicians that deliver quality inspection reports

As an Automotive Customer Service Advisor you will be the lead point of contact for our customers ... manufacturer reccomendations * Thorough technicians that deliver quality inspection reports

As an Automotive Customer Service Advisor you will be the lead point of contact for our customers ... manufacturer recommendations * Thorough technicians that deliver quality inspection reports

As an Automotive Customer Service Advisor you will be the lead point of contact for our customers ... manufacturer reccomendations * Thorough technicians that deliver quality inspection reports

Customer Service Representative

Martinsville, VA · On-site

$15 - $20.50/hr

... customer service experience in an office environment. Proficiency in Microsoft Office and ERP/CRM ... Manufacturing industry experience preferred. The Freudenberg Group is an equal opportunity employer ...

Customer Service Representative

Ashburn, VA · On-site

$16.25 - $22.25/hr

Manufacturing or industrial customer service experience. Nesco Resource offers a comprehensive benefits package for our associates, which includes a MEC (Minimum Essential Coverage) plan that ...

New

High school diploma or equivalent required; some college preferred. * 2+ years of customer service ... Manufacturing industry experience preferred. The Freudenberg Group is an equal opportunity employer ...

CUSTOMER SERVICE REPRESENTATIVE

Roanoke, VA

$15.75 - $21.25/hr

The Customer Service Representative is responsible for providing superior service to customers ... Previous experience in the manufacturing sector, containerboard and corrugated packaging industry.

The Customer Service Representative is responsible for providing superior service to customers ... Previous experience in the manufacturing sector, containerboard and corrugated packaging industry.

Showing results 21-40

Customer Service Manufacturing information

See Virginia salary details

$9

$18

$26

How much do customer service manufacturing jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for customer service manufacturing in Virginia is $18.64, according to ZipRecruiter salary data. Most workers in this role earn between $15.24 and $20.72 per hour, depending on experience, location, and employer.

What is a customer service manufacturing?

A Customer Service Manufacturing job involves assisting customers with inquiries, orders, and issues related to manufactured products. This role requires strong communication skills to coordinate between customers, production teams, and supply chain departments. Responsibilities may include processing orders, providing product information, resolving complaints, and ensuring timely delivery. The goal is to maintain customer satisfaction while supporting efficient manufacturing operations.

What are the key skills and qualifications needed to thrive in customer service manufacturing?

To thrive as a Customer Service Manufacturing professional, you need a solid understanding of production processes, product specifications, and excellent problem-solving abilities, often supported by experience in a manufacturing environment. Familiarity with ERP systems, order tracking software, and quality assurance procedures is commonly expected. Strong communication, attention to detail, and patience help individuals excel when addressing customer concerns and collaborating with production teams. These qualities are critical for ensuring customer satisfaction, timely order fulfillment, and effective coordination between customers and manufacturing operations.

What are some typical challenges faced in a customer service manufacturing role?

One common challenge is balancing urgent customer requests with the realities of manufacturing production schedules and limitations. You may often need to coordinate between various departments—such as quality control, logistics, and production—to resolve issues like delays, product modifications, or inventory shortages. Effective communication and adaptability are essential when managing customer expectations and finding solutions to unexpected problems. Working in this role offers valuable experience in both customer relations and manufacturing operations, helping you develop skills that can lead to advancement in operations, production planning, or customer account management.

What are the most commonly searched types of Customer Service Manufacturing jobs in Virginia?

The most popular types of Customer Service Manufacturing jobs in Virginia are:

Infographic showing various Customer Service Manufacturing job openings in Virginia as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 17% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $38,762 per year, or $18.6 per hour.

Customer Service Advisor

QGR Jiffy Lube

Falls Church, VA • On-site

Full-time

Medical, Retirement, PTO

Re-posted 16 days ago


Job description

Description:

What can you expect as an Automotive Customer Service Advisor?

As an Automotive Customer Service Advisor you will be the lead point of contact for our customers. You will be responsible for welcoming, advising and inviting our customers to return. Our advisors truly love helping our customers be reviewing past service work and communicating the vehcile's needs. Our best will inquire about the customer and the vehcile's complaints and work with our technicians to find a correction. Our Customer Service Advisors love to engage with the customer and are always welcoming them with a smile. Some of the reasons our advisors love working with us are:

  • Efficient teams delivering timely inspections
  • The use of a cutting edge POS system that graphically illustrates our customers' needs based on the vehciles' manufacturer reccomendations
  • Thorough technicians that deliver quality inspection reports
  • Steady flow of customers

What you will do:

  • Greet the customer and acknowledge their request
  • Check-In the customer and verify information
  • Be an expert on all sales processes and initiatives
  • Process phone calls in a professional manner. Encourage the customer to come in for service work.
  • Be comfortable selling to our customers our product offerings
  • Document, verbally communicate and sell the recommendations
  • Write estimates and order parts for services as needed.
  • Be able to create and bill out all sales orders.
  • Work towards achieving any company-set goals or objectives, including individual sales goals.
  • Keep pace with customers, balancing multiple priorities and using good judgement to manage time.
  • Build relationships with customers by communicating the status of their vehicle, promise time.

Benefits include:

  • Competitive pay (based on experience)
  • Bonus plan
  • Matching 401K
  • On-the-job training with Award Winning Online Training Platform: Jiffy Lube University
  • We promote from within a commitment we are passionate about
  • No late evenings
  • Tuition reimbursement
  • Paid vacation and holidays
  • Medical insurance
Requirements:

What are the Job Qualifications?

  • Driver's License
  • Ability to Stand on your feet for 10+ hours
  • Ability to speak English
  • Bi-lingual is a plus!
  • Previous sales experience is a plus - automotive is preferred