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Customer Service Manufacturing Jobs (NOW HIRING)

Confidental

CSR-Manufacturing

Corona, CA · On-site

$25 - $27/hr

Job Overview We are seeking a detail-oriented and customer-focused Customer Service Representative (CSR) to support our metal manufacturing operations. This role serves as the primary point of ...

LHH US

Customer Service Representative

Broadview, IL

$22/hr

Customer Service Representative (Temp-to-Hire | Fully Onsite) Position Summary We are looking for a ... Manufacturing/distribution industry experience required * Prior experience coordinating between ...

LHH US

Customer Service Representative

Broadview, IL · On-site

$22/hr

Customer Service Representative (Temp-to-Hire | Fully Onsite) Position Summary We are looking for a ... Manufacturing/distribution industry experience required * Prior experience coordinating between ...

ASI Accurate Partitions

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Customer Service Representative (Manufacturing)

Burr Ridge, IL · On-site

$20/hr

... manufacturing and shipping • After-Sale Customer Service o Field customer reports of freight damage and determine appropriate response. When necessary, initiate freight claims on behalf of ...

Food Manufacturing Company

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Logistic Coordinator

Paris, TN · On-site

$15.50 - $20.75/hr

Previous experience in logistics, customer service, manufacturing, shipping, or inventory management is preferred but not required. * Strong organizational, multitasking, and problem-solving skills.

Food Manufacturing Company

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Logistic Coordinator

Paris, TN · On-site

$15.50 - $20.75/hr

Previous experience in logistics, customer service, manufacturing, shipping, or inventory management is preferred but not required. * Strong organizational, multitasking, and problem-solving skills.

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Customer Service Manufacturing information

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How much do customer service manufacturing jobs pay per hour?

As of Jul 24, 2026, the average hourly pay for customer service manufacturing in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is a Customer Service Manufacturing job?

A Customer Service Manufacturing job involves assisting customers with inquiries, orders, and issues related to manufactured products. This role requires strong communication skills to coordinate between customers, production teams, and supply chain departments. Responsibilities may include processing orders, providing product information, resolving complaints, and ensuring timely delivery. The goal is to maintain customer satisfaction while supporting efficient manufacturing operations.

What are the key skills and qualifications needed to thrive in the Customer Service Manufacturing position, and why are they important?

To thrive as a Customer Service Manufacturing professional, you need a solid understanding of production processes, product specifications, and excellent problem-solving abilities, often supported by experience in a manufacturing environment. Familiarity with ERP systems, order tracking software, and quality assurance procedures is commonly expected. Strong communication, attention to detail, and patience help individuals excel when addressing customer concerns and collaborating with production teams. These qualities are critical for ensuring customer satisfaction, timely order fulfillment, and effective coordination between customers and manufacturing operations.

What is the highest paying customer service job?

In customer service manufacturing roles, supervisory or managerial positions such as Customer Service Manager or Customer Service Director tend to have the highest salaries, often exceeding $70,000 annually. These roles typically require leadership skills, industry experience, and sometimes specialized certifications, and they involve overseeing teams and improving customer satisfaction strategies.

What jobs pay 4000 a week without a degree?

In manufacturing customer service roles, earning $4,000 a week is uncommon without specialized skills or experience. High-paying positions may be available in management, technical support, or supervisory roles that require industry knowledge, certifications, or extensive experience rather than formal degrees. Typically, such earnings are associated with roles that involve overtime, bonuses, or commission structures.

What is customer service in manufacturing?

Customer service in manufacturing involves supporting clients by addressing product inquiries, resolving issues, and ensuring satisfaction throughout the sales and post-sales process. Customer service representatives in this field often communicate with clients via phone, email, or in person and may use tools like CRM software to track interactions and improve service quality.

How can I make 2000 a week working from home?

Customer Service Manufacturing roles can pay varying wages, but earning $2000 a week typically requires full-time work, often 40 or more hours, with some positions offering overtime or bonuses. Developing strong communication skills, familiarity with CRM tools, and experience in manufacturing support can help increase earning potential, especially in remote or call center environments.

What are some typical challenges faced in a Customer Service Manufacturing role?

One common challenge is balancing urgent customer requests with the realities of manufacturing production schedules and limitations. You may often need to coordinate between various departments—such as quality control, logistics, and production—to resolve issues like delays, product modifications, or inventory shortages. Effective communication and adaptability are essential when managing customer expectations and finding solutions to unexpected problems. Working in this role offers valuable experience in both customer relations and manufacturing operations, helping you develop skills that can lead to advancement in operations, production planning, or customer account management.

More about Customer Service Manufacturing jobs
What cities are hiring for Customer Service Manufacturing jobs? Cities with the most Customer Service Manufacturing job openings:
What are the most commonly searched types of Customer Service Manufacturing jobs? The most popular types of Customer Service Manufacturing jobs are:
What states have the most Customer Service Manufacturing jobs? States with the most job openings for Customer Service Manufacturing jobs include:
What job categories do people searching Customer Service Manufacturing jobs look for? The top searched job categories for Customer Service Manufacturing jobs are:
Customer Service Manufacturing jobs near you
Infographic showing various Customer Service Manufacturing job openings in the United States as of July 2026, with employment types broken down into 78% Full Time, 19% Part Time, and 3% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.
CSR-Manufacturing

CSR-Manufacturing

Confidental

Corona, CA • On-site

$25 - $27/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 22 days ago

Job description

Job description:

Job Overview

We are seeking a detail-oriented and customer-focused Customer Service Representative (CSR) to support our metal manufacturing operations. This role serves as the primary point of contact for customers, coordinating order processing, production communication, and delivery schedules while ensuring excellent service and accuracy.

The ideal candidate will have strong communication skills, experience in a manufacturing or industrial environment, and the ability to manage multiple priorities in a fast-paced setting.

Key Responsibilities Customer Support & Order Management

  • Serve as the primary contact for customer inquiries regarding orders, pricing, lead times, and product availability
  • Process customer purchase orders accurately and enter orders into the ERP system
  • Communicate order confirmations, changes, and updates to customers in a timely manner
  • Resolve customer concerns related to deliveries, product specifications, and service issues

Manufacturing & Production Coordination

  • Coordinate with production, shipping, and scheduling teams to ensure customer requirements are met
  • Monitor order progress and proactively communicate delays or changes in delivery schedules
  • Support coordination of custom or specialty metal product orders, ensuring specifications are clearly documented

Documentation & Administrative Support

  • Maintain accurate customer records, order files, and communication logs
  • Prepare and distribute invoices, shipping documents, and related paperwork as needed
  • Assist with reporting, customer forecasts, and internal documentation

Required Qualifications Education & Experience

  • High school diploma or GED required; Associate degree preferred
  • 2+ years of customer service experience, preferably in manufacturing, industrial, or metal processing environments
  • Experience working with ERP or order entry systems

Technical Skills

  • Proficiency in Microsoft Office (Excel, Outlook, Word)
  • Ability to read and interpret purchase orders, shipping documentation, and basic product specifications
  • Familiarity with manufacturing terminology and workflows is a plus

Professional Skills

  • Strong verbal and written communication skills
  • Excellent organizational skills with attention to detail
  • Ability to multitask and prioritize in a fast-paced production environment
  • Strong problem-solving skills and customer-focused mindset
  • Ability to work collaboratively with internal departments

Preferred Qualifications

  • Experience in metal manufacturing, aluminum extrusion, steel processing, or industrial distribution
  • Knowledge of logistics, shipping coordination, and production scheduling
  • Bilingual (English/Spanish) is a plus

Work Environment & Physical Requirements

  • Office-based role with frequent communication with plant and production teams
  • Ability to work in a manufacturing environment when needed
  • Must be able to sit

Benefits:


  • 401(k)
  • 401(k) matching
  • Health insurance
  • Paid time off
  • Vision insurance


Work Location: In person