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Customer Service Manufacturing Jobs (NOW HIRING)

Reading Truck

Manufacturing CSR

Reading, PA

$15.25 - $21/hr

Manufacturing CSR II The Manufacturing CSR II works directly with external customers and provides support by performing order entry, order status queries, load management, and assisting with customer ...

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How much do customer service manufacturing jobs pay per hour?

As of Jun 13, 2026, the average hourly pay for customer service manufacturing in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is a Customer Service Manufacturing job?

A Customer Service Manufacturing job involves assisting customers with inquiries, orders, and issues related to manufactured products. This role requires strong communication skills to coordinate between customers, production teams, and supply chain departments. Responsibilities may include processing orders, providing product information, resolving complaints, and ensuring timely delivery. The goal is to maintain customer satisfaction while supporting efficient manufacturing operations.

What is a manufacturing customer service role?

A manufacturing customer service role involves assisting customers with product inquiries, order processing, and resolving issues related to manufactured goods. It requires strong communication skills, knowledge of manufacturing processes, and often the use of customer relationship management (CRM) software. The role supports maintaining customer satisfaction and ensuring smooth communication between the company and clients.

What are the key skills and qualifications needed to thrive in the Customer Service Manufacturing position, and why are they important?

To thrive as a Customer Service Manufacturing professional, you need a solid understanding of production processes, product specifications, and excellent problem-solving abilities, often supported by experience in a manufacturing environment. Familiarity with ERP systems, order tracking software, and quality assurance procedures is commonly expected. Strong communication, attention to detail, and patience help individuals excel when addressing customer concerns and collaborating with production teams. These qualities are critical for ensuring customer satisfaction, timely order fulfillment, and effective coordination between customers and manufacturing operations.

What is the highest paying customer service job?

In customer service manufacturing, supervisory or managerial roles such as Customer Service Manager or Director typically offer the highest salaries, often exceeding $70,000 annually. Advanced positions requiring leadership skills, industry experience, and sometimes certifications tend to be the most lucrative in this field.

How can I make $2000 a week working from home?

Customer Service Manufacturing roles typically pay hourly wages that may not reach $2000 weekly unless working overtime or multiple shifts. To earn higher income from home, consider developing specialized skills, obtaining relevant certifications, or taking on multiple part-time positions in customer service or related fields. Building experience and efficiency can also increase earning potential over time.

What are some typical challenges faced in a Customer Service Manufacturing role?

One common challenge is balancing urgent customer requests with the realities of manufacturing production schedules and limitations. You may often need to coordinate between various departments—such as quality control, logistics, and production—to resolve issues like delays, product modifications, or inventory shortages. Effective communication and adaptability are essential when managing customer expectations and finding solutions to unexpected problems. Working in this role offers valuable experience in both customer relations and manufacturing operations, helping you develop skills that can lead to advancement in operations, production planning, or customer account management.

What job makes $10,000 a month without a degree?

In customer service manufacturing roles, high-paying positions such as production supervisors or technical specialists can reach $10,000 per month, especially with experience and specialized skills. These jobs often require strong communication, problem-solving abilities, and knowledge of manufacturing processes but may not require a college degree.
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Customer Service Manufacturing jobs near you

Customer Service Representative- Manufacturing

AtWork - Chino Hills

Chino, CA

$17 - $23/hr

Other

Posted 28 days ago

Job description


Customer Service Representative
A growing manufacturing company is seeking a detail-oriented and customer-focused Customer Service Representative to support customers, sales, and internal production teams. This role is responsible for processing orders, coordinating customer requests, and ensuring timely communication throughout the order process.
Responsibilities
  • Process and enter customer orders accurately
  • Review pricing, specifications, quantities, and delivery requirements
  • Provide order acknowledgements and status updates to customers
  • Coordinate with sales, production, and shipping teams to ensure timely order fulfillment
  • Handle order changes, corrections, returns, and customer inquiries
Qualifications
  • 2+ years of customer service or order processing experience
  • Microsoft Office experience, especially Excel
  • ERP system experience preferred
  • Manufacturing environment experience
Experience:
  • Customer service: 2 years (Required)
  • Data entry: 2 years (Required)
  • ERP systems: 1 year (Required)
  • Manufacturing: 1 year (Required)
  • Microsoft Office: 2 years (Required)

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